Very personable driver, clean car, arrived on time with less than a half hour notice when Uber…read morecancelled. Neil's Friday nite 8pm fare from Waterbury-Stowe Amtrak to Green Mountain Inn was $50.00. My return fare 8am a following weekday via another company was $40. Still not sure what an appropriate fare for this trip is.

I was staying at an airbnb in Stowe and figured I would book an Uber for a 4:25AM pick up thinking…read morethat me reserving would secure a ride to the airport. I woke up and of course there was no Uber driver in sight. I tried Lyft too, nothing. I was going to miss my flight and was even looking into changing my flight to a later time in the day but I thought, "maybe there's a shuttle car service here", so l googled and Neil popped up. Their website said "call or text" so I figured I would just text the number. Neil personally got back to me immediately at 4 in the morning. He said he could be at my airbnb in 9 min and he showed up early! He quoted me a great price and was the only person in Stowe who could have and would have taken me to the airport. He made sure I got to the airport on time and now I'm writing this review from the airport terminal drinking coffee because of how quickly he got me to the airport! Neil saved my morning and allowed me to not miss my flight to get back home for my son's birthday today. Neile is the only one who lives in Stowe that could get me anywhere at last minute. Everyone else is at least 30 minutes to an hour away. Neil is really someone who anyone can depend on. Without question, do not book an Uber or Lyft, call or text Neil and he and his team will 100% be there for you!

I arrived at 8:30 pm and told the lady at the ticket booth that I wanted to watch the ferry for a…read morebit, so she directed me to park and said that I would need to return to buy a ticket when I wanted to transit the lake. After I parked, I walked down to the ferry dock, watched a couple of ferries come and go, then headed back to the parking area, climbed into my Sprinter van, and locked up for the night. Yes, I spent the night here and while that may or may not be allowed, it worked for me. At 6:00 the next morning, I work up, bought my ticket and was loaded onto the ferry about 20 minutes later. It's a 15 minute ride to cross over the lake, which I spent in the Sprinter making coffee and occasionally looking out. Super easy to cross the lake and when we arrived, the unloading was quick and I was on my way. This is a super convenient way to cross over from Plattsburgh New York to (a half hour from) Burlington Vermont. Very cool and if you are not wanting to go around the lake, this is a fabulous alternative. My final review in New York on this trip - it's been 157 reviews driving across Western and Northern New York State, starting from Westfield on Lake Erie! See https://www.yelp.com/collection/yPbf5jcJ3cuvJATqoFWbzA [Review 1634 of 2024 - 545 in New York - 22657 overall]

Another joke I bought my ticket and was told to go to line 1…read more Line 5 was boarding... There were 3 cars purchasing tickets behind me.. I went to line 1 and they skipped and went to line 5 making them selves the last two cars on, there wasn't room for me even though I purchase my tickets first I asked the ferry tenant about it at the booth, and they said there's nothing they can do people go where they want.... So at this place, even if you buy your ticket and your first in line to get on the boat, don't have an expectation of it working out that way Such false advertisement and lying The ferry crossing should be shut down

The man was a complete gentlemen with a kind soul. Arrived for pick up on time and had a smooth…read moreride to the airport. Cedric

Got a ride from burlington airport to all the way across the canadian border. Alaa the cab driver…read morewas helpful with my luggage and the car was very roomy. I had 3 big suitcases and it was a breeze. Good service and on time.

Attractive property. We stayed in between seasons there so the restaurant/bar was closed as was the…read morepool, but the hot tub was open and there were a few fire pits around. Beds were comfortable and the staff was friendly and always willing to help. My family of 4 stayed comfortably in a two queen room attached to the main building. The nature path that backs against the property makes it a short stroll to the numerous shops and restaurants around the hotel. Really nothing negative to say. The room met our needs and the desk clerks and housekeeper gave us everything we asked for. Would stay here again.

TL/DR: The maintenance crew, the restaurant, and the location were all genuinely good. The room had…read morewiring and slip hazards that have no business existing at $300 a night, and their reservation system lost us entirely. There's a 4-star half a mile down the road. I don't normally review a place on a single visit -- I want to know a business is consistent before I say anything. The exceptions are when I'm traveling, or when the experience is memorable enough to warrant it, for good or ill. This one is both. First things first: the maintenance crew was EXCELLENT. They showed up fast when the AC wasn't working (in JULY), fixed what they could on the spot, and not once did anyone argue or imply we were imagining the problem. That's rarer than it should be. The manager also went out of her way with gluten-free dining recommendations around town, which -- as someone who travels with GF folks -- I don't take for granted. And the food at the on-site restaurant was great... though it may have been catered. Sadly, the maintenance crew cannot carry the weight of this building's problems. Let's start before we even got there. Booking took MONTHS to get corrected (not joking; started in late summer of 2025, a year beforehand). The phone number on their website, and on every confirmation email they sent, is an 888 number that does not reach the hotel. Not "takes a while to reach." Does not reach. Changes we made by phone evaporated. Voicemails went unreturned. Booking inside the wedding room block seemed to genuinely baffle whoever picked up. The payoff: we walked up to the desk Friday and were told our reservation had been CANCELLED, because their system still had us as a Thursday no-show. We'd changed it to Friday-Sunday weeks earlier. Confirmed it. By phone. On the number they gave us. Then, Room 306: 1. No phone in the room. No posted front desk number anywhere. To reach the front desk of the hotel I was standing inside of, I had to Google it on my cell -- and Google gave me inconsistent numbers. Seriously? 2. Both A/C units were broken or barely functional on arrival. Maintenance swapped the sitting-area unit same day and it was flawless afterward. The bedroom unit never worked correctly. Not once, all weekend. 3. Both bedside lamps and both nightstands -- each with a 3-prong outlet and a USB port -- all ran off ONE wall outlet, through a daisy chain of splitters and extension cords. The wall switch on the left did absolutely nothing. The one on the right killed the lamps AND the nightstand power, which is where my medically necessary CPAP was plugged in. So both nights I had to unplug both lamps by hand in order to sleep, and every morning plug them back in. Inconvenience aside: that is a LOT of load on one outlet. 4. The bathtub had no anti-slip surface, no grab bar, and sat at a genuinely noticeable tilt. I slipped more than once and caught myself. I got lucky. Someone won't. 5. The bathroom has no vent. Its ventilation is a wooden-framed window in the wall by the room door -- no screen, no frosting, no privacy anything. Open it and you're open to the weather and to whoever's walking past. 6. That bathroom's only light is a dim fixture hung low over the sink. It doesn't light the room, and I hit my head on it repeatedly. The two overhead lights in the room proper are the opposite problem: bright enough to give you a headache. There is nothing in between. 7. The TV is enormous and mounted where you have to crane your neck sideways at it, instead of on the wall the bed faces. Someone chose that on purpose. 8. Anemic water pressure, and several minutes of running the tap before anything got warm. All of this ran roughly $300 a night. I want to be fair to the people who work here, because they were good to us every single time. But no amount of good service fixes four devices chained out of one outlet, or a tilted tub with nothing to grab. Fix the wiring and the bathroom and this is a different review. Until then -- there's a 4-star HALF A MILE DOWN THE ROAD that's better in every way that matters.

Excellent food and people. Just be prepared to wait at least 45 min for your food. Well worth the…read morewait.

Cool quirky restaurant. It was interesting how they adapted from the hostel to restaurant thanks to…read moreCOVID. Loved the fire pit. All the different choice of seating, and it's an antique store so you could buy it too. Staff need to welcome customers went they come in. The breakfast was good, egg a little undercooked. Ordered two of the same coffees but one came out with more than the other - need work on consistency. Would recommend.

we have now used QCT several times for rides from Burlington area to Montreal airport and their…read moreservice is excellent. Sam is a reliable, friendly driver who makes the trip very easy.

Queen City Transportation absolutely saved me at 2 am when Uber and Lyft were completely…read moreunavailable. They picked up the phone right away, called me multiple times to update me on their ETA, and stayed friendly and conversational the entire time. My driver literally woke up in the middle of the night just to help me and some other students get safely from the airport to our college dorms. The ride was smooth, they dropped me off right at my door, and the price was not only affordable but actually cheaper than the major rideshare apps. I am seriously impressed with their professionalism, reliability, and willingness to go above and beyond. Highly recommend Queen City Transportation to anyone in the Vermont area who needs a dependable ride, day or night!