These guys are clutch! Helped me out without hesitation and came through at the last minute. I will…read morehighly recommend.

Nice kind people with fast pick ups and they don't leave you behind if you take a little longer…read morethan expected pretty cheap too

I figured I would write a review sooner rather than later. Being someome that has been on many…read moremetrorail trains in her lifetime, from taking the metro in Miami and DC to the subway in NYC and Chicago, I have to say that this was by far the most pleasant experience I have had. I mean the DC metrolines were pretty darn clean, like they must have workers cleaning up debris non stop. What made this experience extra special were the people I met beforehand that greeted me. There was an older gentleman at the main door talking to them and then two other gentlemen whom I assume had been conductors because they had the uniform and garb on. One even had a really nice American flag style bow tie that I complimented him on. They were both really helpful and I shared a little bit about my story of how I got to Saint Albans, VT and where I was from oeiginally as one had inquired. It's a long story Anyhow, the one conductor with the nice bow tie took the time to guide me atep by step on how to purchase a ticket. I almost missed the ticket buying timeframe window as he kindly informed me that somwtimes the system won't allow guests to purchase a ticket within 15 minutes of departure time, but he told me the train wasn't that packed so I should be ok. It was very easy. I downloaded the app, inputted some minor details about myself, and then added a credit card, and purchased a single rider ticket. I had no clue you could bring pets onboard so I found that pretty neat:) A QR code populated upon reservation confirmation which he then scanned and then I hopped on and choose my seat freely. He encouraged me to sit by the door all the way down towards the restrooms as he told me that is the door that open for the next stop which was Essex Junction. I was on my way heading to Burlington to pick up a rental car for my next move. Once aboard, I felt like a brand new baby out of the womb LoL because I really was cooped up in my home in Saint Albans, VT as I didn't have a car (so silly me I should have researched the area better prior to moving, but the duplex I was in sufficed and I got a small taste of Vermont life. I do wish I could have tried Woodstock, VT or Jeffersonville, VT or even visited Winnoski but I am happy I got to try creemes and go to Burlington once or twice either while dating or just sight seeing. The ride itself was very smooth. The air itself was almewhat chilly but not unbareable. They had track lightinf down the aisle. The seats were so big and comfy and cushiony. I felt like I was in the VIP section:) not the Coach. If Coach was that nice, I can only imagine what business class is like^_^ I got to get a glimpse pf the Vermont countryside while in my window seat (hence the video I took) and see some farms and agricultural land and Vermont homes. It felt like I was on a plane actually and being someome who hasn't flown in AWHILE and I meam awhile...i think since 2022 when I moved from Miami to Philly in October, so it was strange for me to be out in civilization on an Amtrak train. I can't recall if the train I took in Philly to Willow Grove, PA was Amtrak when I lived there in 2022-2023, but I definitely would have remembered because this experience was mothing like that one. This ride was ten times better. If they added like nice background music or maybe like a news broadcast, it would be grade A perfection:p I feel grateful this train ride was available last minute because I was pressed for time since I was kind of in a pickle trying to find rental cars for my move to the Midwest. If I were ever in the area again, I would be sure to use the train. I will say that once off the train after reaching the Essex Junction stop, I was a bit confused as to where I was located. I tried to follow along the train's route/path on my Google Maps because as it would move along the mal as we were moving but I did get a bit confused once off the train, because it was the transfer point to be picked up by the bus. I had to kind of scout around for the bus stop that would take me to Burlington but I eventually did. I ended up taking a Lyft which arrived rather quickly, but I definitely recommend the Amtrak train. The staff was stellar as well and offered great customer service. I feel bad though that they wiuld have stand long hours outside greeting guests and scanning tickets (maybe someone can give them a stool or a chair to help relieve their knees‍) but either way, it was a wonderful experience and a service I wish I utilized sooner

Simply the best cab service I have had in a long time! Ameer is a true professional and is super…read morecourteous and a great conversationalist. Ameer made my journey so enjoyable with his hospitality and beautiful new car. Highly recommend Ameer when in Vermont for short or long distance service.

Riding with Luxury cab was a perfect travel experience! Ameer was not only on time (early!) but he…read morewas friendly and courteous and got me to my destination safely. The best part is that his car was immaculate and nicely decorated. And there was no smell of cologne which really bothers me. It felt as if he took a lot of care in making his vehicle a pleasant, relaxing atmosphere and experience. He was also very knowledgeable about the area and had great recommendations. Highly recommend!

Ripoff: the owner charged me $55 to go 11 miles! The driver wanted a tip on top of that.read more

We needed a ride to the airport last minute and came across Burlington VT Taxi on a yelp search…read more The driver was very easy to communicate with and came promptly on time the following early morning. He really knew the town. The car was clean and he drove smoothly and safely and got us to the airport at the perfect time. We also really appreciated him wearing a mask during the ride since we have immunocompromised family. Would use again!

I have to give a huge shoutout to this company, they saved me on a last-minute trip from Burlington…read moreto Montreal! That night, I called almost every transportation company in and around BTV trying to book something last minute, they were the only ones who picked up and said yes right away. Honestly, I still had my doubts even after booking -- but as my plane was landing, they called to confirm, and my driver was already waiting for me right outside the airport! My driver (wish I remembered her name!) was so friendly and clearly knew the roads really well. Since this was my first time crossing a land border, she gave me great tips on how the crossing works and how to talk to customs agents -- super helpful for a first-timer like me. She was also really flexible and accommodating without charging anything extra. What really stood out was that both the driver and the company followed up after the trip just to check that I got home safely. It's a small thing, but it made the whole ride feel less like a transaction and more like getting a ride from a friend or a cousin. Highly recommend these guys if you need reliable transportation between Burlington and Montreal -- professional, kind, and genuinely caring. Five stars!

I booked this service from Burtlngton Airport (BTV) to Jay Peak round trip. The driver met my group…read moreat the airport easily. He was great about communiucation with pending snow and picking up a few days later from Jay Peak. I would recommend Vermont Shuttle over the resort shuttle for more honest service.

Received quote via email for 2 passengers from Burlington airport to Morrisville for my teenage…read moredaughter and classmate heading back to college. Quote was $110. After driving away from airport the driver tells my daughter the price is now $125, she doesn't argue as they are in the middle of nowhere and they are scared to be kicked out in the middle of nowhere. Upon arrival at the destination the driver says to give him the $125 or he will keep their luggage. I emailed Zaki, who gave me the quote, he tells me just give the driver $120 and they will give back luggage. After a lot of arguing and letting him know I will be reporting him to the Taxi Admin of Vermont, he instructs driver to release the luggage. I have 2 very terrified girls who are now thankfully safe. This company is using bait and switch tactics. I always try and support minority owned businesses, but will NEVER use this service again. I am waiting on a call back from the taxi admin and will be taking this issue as far as possible. The money isn't the point, it's the fear and intimidation they use to get more money.

DO NOT USE THIS SERVICE. I took this taxi only three miles, with a guy named arif, something that…read moretypically costs $9-$11. When I called they wouldn't tell me how much it was but I figured the driver would. I had some issues getting a lyft so was hoping to get to a family member experiencing a med emergency after 45 minutes of waiting around. The driver didn't respond when I asked him the cost- I thought he was nonverbal since he just pointed to gps, when I asked again and gave directions. When we got to Winooski the guy charged $30, cash, and locked me in the car until I did it, and spoke perfectly fine. It was a ripoff. I tried calling the company and they didn't pick up, and since I was heading to an emergency I paid the money so he would unlock the door. They'll be reported.