I hate to leave a bad review but I was disappointed how people can be so greedy. I was charged $30 for a 2 min car ride, 0.5 mi. I thought she was the only taxi service in Saint Albans but I was wrong. I will never recommend this person to my friends and family or even to strangers. read more

Very kind and friendly people all around. Call very friendly customer service. And timely pickups and time calls. Amazing cab service.

Have noticed the snazzy Thomas Taxis in and around St Albans and recently gave them an opportunity to handle a run to BVT and back. Had an early flight and requested they meet me at 5:00 AM. The taxi showed up 30 minutes late. There's no excuse for that, I called them days in advance and they agreed to it. I gave them one more chance. I called for a pick up at BVT, and the dispatcher agreed to that. But during my flight, I got a call from them saying they weren't going to have a driver down there. This isn't really a problem, there are other cabs, Burlington-based. But I did then understand that Thomas Taxi is really not suited for BVT transportation. Perhaps I expected too much of them. Might be best for St. Alban/Swanton in-town needs. For BVT runs, stick to the Burlington cabs, they are all around $55 - 60 a trip read more

We have called and set up 3 diffrent rides 3 seperit times for the next day and when the time came for us to get picked up no show and when we called no answer at all. He'll they never even called us back to apologized or anything . then I still try to set up another ride today for tomorrow and the owner try to tell me that we called for a ride one time and didn't come out so I would need to pay $10 more for the ride when I never called for a cab the day she said I did. This is the absolute worst cab company I have ever used . and thats bad constdering I'm from ny read more

A few days ago a friend and I called Thomas for a tour of St Albans. Todd, our driver and guide, drove us around for 2 hours showing us the high spots. His knowledge of the surroundings and his skillful driving made this the perfect choice for how to spend our only afternoon in town. read more

Lots of props to this company. I called for a cab and they were very kind and courteous when I set one up. Right after, the cab driver called me back telling me the club I wanted to go to was closed for remodeling. Saved me money but I will be a customer in the future. read more

First time pick up came 15 minutes late!!! Then after using them numerous times called over 24 hrs in advance just like before and not only did they day they woukd pick me up but never showed or answered there phone!!!!! Disgusted!!! Thata great you want a tip but i want timely and reliable service more than twice!!!! read more

I left something in her car and when we call back to get them she said No that I shouldn't have left them. Really lady you go ahead and keep my things I'm not sure how you sleep at night knowing you have someone's things. read more

Fantastic prompt, courteous and above and beyond service. Traveled to St Albans for business with 3 colleagues and they were waiting for us at Burlington airport with a clean and comfortable Escalade. Brought us to and from the hotel to our clients offices, at very off hours, without a hitch. We used their service for 3 days and I highly recommend Thomas Taxi for all your needs including corporate transport needs. Much more than a taxi service! Gwyna was so courteous and always happy to recommend restaurants, etc. she even found my reading glasses in the car and went to great lengths to return them to me. read more