Looking for a new vehicle and I wish I liked the current Honda Pilot as that is what we have now…read morebut just a few things that I don't like about the new model. Wish I liked it because Honda of Bismarck has been the best service department I have ever experienced. I have owned every brand of vehicle and this place is friendly, fair and honest. The waiting room is very comfortable.

Thanks for such great service. I appreciate the picking up and delivery back to my work. They don't…read morekeep your car all day. pickup and delivery are prompt. awesome communication via text, emails and telephone ! Best service ever and the people doing pickup and delivery are so friendly! Thank you!!!

Visited 11/2011..Sales people were nice but more concerned with promoting their pricing policy…read morerather than focusing on our needs as customers. After the 3rd or 4th spiel on pricing to justify why they couldn't budge on our trade-in value (less generous than other local dealers we visited) we made a hasty exit and made a better deal across the street at Eide Ford.

Had my vehicle in for service and to replace a part I ordered. When installing the part I…read morethought was damaged, the technician discovered that the part I ordered was wrong. He found the actual problem ,the dealership had the damaged part in stock and they fixed it. They didn't charge me for the part I ordered and my bill was $100.00 less than I expected! Staff was extremely helpful and waiting area is comfortable.

Don't ever buy from this dealer ship in North dakota Mandan.Car looks fine but will break down…read moreafter you leave the lot.they should change their name to Thieves dealership

Drove 10 hours. Got told the truck was in great condition. Got there and paint was chipped all…read moreover. Ultimately needing a new paint job, as well as dents that i was not told about (Not to mention they're asking 25k for this truck). Should be ashamed to call this place a busines. ZERO STARS

I went on a road trip. A looooong road trip. I calculated an estimated 8,300 miles. After it was…read moreover I learned from my odometer it was 9,801 miles. In the initial planning stages, I knew based on the mileage on my 2022 Subaru that I'd need an oil change somewhere around North Dakota or Montana. I looked up Subaru dealerships along Interstate-90 in those states. I decided on Kramer Subaru based on nothing but the mileage on my odometer and the distance I calculated traveled during my road trip. While spending the night in a motel in Fargo, ND, I called Kramer Subaru and verified that I could pop in for an oil change the next day. The person who answered said it would be best to make an appointment, but I told them I couldn't because I didn't know what time I'd be arriving. The next morning I drove through freezing rain on the interstate for hours, a few times having to slow down to 35 mpg just to keep from spinning out on the ice on the road. When I arrived at Kramer Subaru my car was covered in ice. I told them a bit of my story. Road trip to Seattle (to start with) and that I'd just driven in from Fargo. They seemed a bit perplexed, and the service employee who helped me (Michael) said they were supposed to have an insurance specialist drive in from Fargo that morning, but he called and said he couldn't make it because the roads were too icy. I wanted to ask if he was not driving a Subaru, but I refrained. Kramer Subaru was amazing. Their service was super-quick for a pop in, and they were exceptionally helpful, even looking up the weather westward for me and giving me tips for driving into Montana. The price for the oil change was less than what I used to pay for oil changes on my old VW Passat 4-Motion. If I'm ever in Mandan, ND again, I'd go back to Kramer Subaru for sure...but since I never will be, I can at least leave this review in gratitude for a great experience.

This review is about 7 months overdue The service at this dealership is exceptional, above, and…read morebeyond. I am from the east coast. My daughter was traveling across the country when her car broke down in the Dakotas. It was a mess. The head gasket went, and the engine was damaged. Due to the warranty my daughter went ahead with the repairs, but it was a waiting game because of the extent, and my daughter had to be at a job in Wyoming. The manager Brad Williams, and his crew helped my daughter, and me every step of the way. Calls were returned promptly. Clear communication was given. I just can't thank Brad, and his staff enough for helping my daughter out of a very tough jam that could have been made worse, but instead went as smoothly as possible thanks to this exceptional staff.

I've been to many dealerships, and Eide ford is absolutely one of the best. They have a friendly…read moreexperienced staff, and great deals on cars too. Ask for Waxy for a guaranteed great experience!

I would avoid if purchasing out of state!!…read more Purchased a 2023 Ford Raptor from this dealer. I asked the salesman to send me all damage and issues with the truck and overall condition as I was purchasing from the west coast. I received the truck yesterday and it's destroyed. It appears as if it spent all 18,000 miles of its life off road. Dirt in every nook and cranny, it was not detailed, all of the fender wells and side of the truck are rock chipped, the rear windows are rusted and rock chipped. I am very disappointed. Due your due diligence before purchasing. Update... DO PURCHASE FROM THIS DEALER!!! After weeks of trying to get my paperwork from this dealer, I can't even get a returned call. They are shady and are trust trying to make a sale. As far as repairing the damage on a 70k truck. They stated I purchased as is and will not help with repair or compensation towards repairs I made. Screw these guys!

BEST VEHICLE PURCHASE EXPERIENCE EVER! If I love my new vehicle in 3 years as much as I do now…read moretoday, I'll be a lifelong customer. I hope I can work with Hyundai of Mandan, Chelcie, and the finance manager (I forgot her name but she was excellent as well). Also, the other sales lady in the building was extremely friendly and helpful as well. I went in a bit apprehensive about getting a vehicle financed, but they made it happen for my son and I. I was able to have my vehicle HAND DELIVERED TO ME all the way down in Aberdeen. I won't shop in Aberdeen for another vehicle due to the previous ineffective solutions given to me in the past. I got what the salesperson wanted me to get. This time around I traveled for a change and better price on a new vehicle, but I'll stay for the outstanding experience we received by everyone we came into contact with at this store. Great work, Mandan team! You ROCK

On Saturday they do all servicing from their Honda Service Center, no one told me that!…read moreI was luck a young gentleman, Zack stopped by on his way to work to inform me, I had been waiting 10 minutes and numerous employees went by but didn't stop to let me know I was at the wrong location. This gentleman also told me to see Randy who handled the Hyundai Service Department. That's the kind of employee I want working for my company. Reception Area is very clean and well organized. Randy took extremely good care of me and kept me informed through the entire process.

Over the period of a couple of days, Joe S took me on multiple test drives and helped me to find…read morethe vehicle that best suited my needs. As a first-time dealership customer, he was very helpful. The financial guy was also very helpful and patient with me. At no point was anyone pushy and I am very happy with my 2022 Traverse. Would definitely shop there again. Thanks guys!

Won't be buying a vehicle again from this place. They replaced the windshield prior to me…read morepurchasing the vehicle. It was an aftermarket windshield that caused issues with some of the sensors. I reached out to the salesman and only received one email back saying he would check into it. Nothing after. I had even followed up asking for an update. I also contacted the service department. They are not willing to do anything or follow up after I asked more questions. Customer service is in the tank.