Actually found James here on Yelp (a first for me) - and noting the other reviews used him for a…read moresmall job of replacement of our house pressure Watts valve. He did a fine job and was timely, etc. He will def, be our go-to plumber....

My mom is clueless about house repairs and I'm no help either, so when she had some leaky…read morethingamajig in her house, I called James for help. He worked his magic and fixed it without "discovering" new expensive problems like some repairmen have tried to do. We haven't had any problems since. Highly recommended.

Dreyer is located in Agawam near EBs Restaurant. We are in Agawam near Murphys Pub. They were on…read moresite for 1/2 hr. / 30 minutes and the Labor Charge was $175.00. I understand that includes their long trip from N Ramah Cir near EBs. However, they /2 young men were on site for 30 minutes and left a little mess. Otherwise, they did the job. Recommend getting an estimate / quote first so, you know what to expect. Also, Payment is Due in 5 days from receipt of the invoice.

I reached out to Dreyer Plumbing to investigate a leak that was causing water damage in the kitchen…read moreceiling from the upstairs bathroom. I was explained the cost structure ($150 for anything less than an hour) and everything in advance when booking the appointment, which was good. The technicians (who were extremely knowledgeable, helpful and professional) came over to assess the situation and agreed that the leak was coming from the bathroom. They also cut a hole in the kitchen ceiling to assess the extent of the water damage and confirmed the general area where the water was coming from. They were able to confirm this, but were not able to perform any repairs or further assessment of the problem and told me to contact the company again to get a quote for replacing/updating the faulty shower, which I did. That was over two weeks ago. Since then, I've followed up twice to see what the quote would be for the work and have received nothing. I essentially paid $175 to be told something I already knew and have a hole cut in my ceiling which can't get repaired until the leak is fixed which they seem to have no interest in doing.

Aaron at Steve's plumbing Is great getting back to you, actually returns calls promptly! courteous…read moreand helpful, great service! Installed my new gas heating system and has come right away when I needed him for other issues.

From the owner: The Boiler Replacement Specialists…read more Steve's Plumbing & Heating Co. has been serving Western Massachusetts since 1978. We are a full-service company that specializes in boiler replacements. We pride ourselves on quality craftsmanship and a common sense approach to solving each customers' plumbing and heating problems. Call us today for more information.

Pricey but efficient and got the job done in a timely fashion. They were professional and…read moreknowledgeable.

Never hire Poor work and very unreasonable charge! Hired few…read moreyears ago cost a bundle and poor workmanship

Great service and fair price. This company responded quickly to a message left to help with a…read morefurnace not working. Tech was professional had great communication and fixed the furnace and went above and beyond to get the parts needed quickly.

I had a great experience with them, my water heater was leaking and needed to be replaced. They…read moreinstalled a new one right away, hauled the old one away with No problems. I will call them again in the future if needed. Oh, and their price was the lowest after calling around. Definitely would recommend them to anyone needing any plumbing work done.

Came over as scheduled and swapped out faucet. He was quick, professional, and cleaned up after…read morethe work. It was not a straight out swap so his experience proved valuable. Pricing was reasonable. Highly recommend.

Overpriced! Came 3 times for what should have been completed in one trip. First trip to look at the…read morejob, the second time said he didn't know what he needed and had to leave to get supplies, but did do some of the work. After doing some of the work he claimed he didn't have the supplies to replace leaking pipes which I told him about on the phone and showed him when he came the first time. Left a mess of water all over the basement floor. I offered a bucket and he said he had buckets, but never used one. Bill was just a price - no breakdown of supplies or labor. When I called afterwards to ask what he charged per hour - no response. Find someone else!

My autistic daughter is a longtime customer of Berkshire, with an expensive plan. Her Lennox gas…read morefurnace needed a new fan motor at a Berkshire quote of $2400. There was no negotiating on that price, even mentioning the price of gas to travel to Springfield,MA from West Springfield! Seriously! We sought out a separate quote with a local company, and the job was done quickly for $1600 including the new fan ordered from Lennox. I see a big problem with Berkshire 'abusing' the trust of longtime customers who expect they are in good hands. Other people at the Hampden East complex Nassau Drive have reported dismay with Berkshire and urge customers to go elsewhere. Thought you should know. Barbara Dautrich Carol Dautrich 98 Nassau Drive Springfield, MA. 01129

We paid extra to be a "Premier Customer" which supposedly would put us ahead of regular customers…read more A Tech (Jose) was here yesterday for a seasonal checkup. We had had no problems with the heat. He said we needed a capacitor so we paid an extra $110. He left and didn't flip the switch to turn the furnace back on. We didn't realize it until the heat didn't come on this morning. I called at 6:30 AM and got a call back at 7:45 AM. The heat didn't come on after flipping the switch. The best they could do was to send the same guy out between 2:00 - 3:00. I heard nothing by 3:30 so I called the office. I was told a different Tech would be out, who had two customers IN FRONT OF US! I called back at 4:00 because I hadn't heard anything. I was told he should be here by 4:30. We then called at 5:00 and was told he was on his next to last call and he would be here when that was finished. Jimmy came and took care of the problem. Jose had not only left the switch off, but he didn't turn the gas back on. Overall, except for Jimmy, it was less than a great experience the last 30 hours. I would have expected to have a Tech here before 5:30 PM today.