I love this jewelry store. They not only have new pieces but they have a beautiful treasure trove…read moreof antique jewelry and gems . I personally went into there for a jewelry repair and they were so kind, knowledgeable and helpful! I love the way my necklace looks.

Wonderful customer services. I am happy to find such a great local jewelry store where I can sell,…read morebuy and trade. They have a huge selection of items in the store.

Excellent quality, unique designs I have many Devon originals. Friendly experienced staff…read more knowledgeable in Gemstones ! Best jewelers around ! Highly recommend.

Met all my needs with beautiful suggestions and fair pricing. Very friendly knowledgeable staff.read more

Randi and her team be are the best! Whether you need help picking out the perfect gift or something…read moreto treat yourself, Red Velvet Luxe always has the perfect thing. All price ranges, classic styles and the latest trends. Everything is fabulous!

I received top notch service from the owner of Red Velvet Luxe dealing with several jewelry issues…read more(selling gold, fixing jewelry). Randi was excellent to deal with in terms of her attention to detail, professionalism and honesty. All further jewelry purchases will be done with Randi. 100% recommend!

I brought my pearl necklace to Alfred Jewelers to have them lenghtened. Marc Nanasi's expertise and…read moreartistic eye ensured a beautiful match of new pearls and a new clasp. I am so pleased with the result and look forward to returning to this business. I was treated with consideration and patience. Thank you Marac Nanasi and Company!

Mark is a delight to work with. He's extremely knowledgeable, creative, and helpful in a warm,…read morefriendly way.

I almost cried (of joy) when I got my ring back…read more So let me start from the beginning. I reached out to various jewelers about wanting my old engagement ring (over 10 years old now) soldered. They were from the start honest and straight to the point. I finally was able to pop in and have them look at my ring to see if possible. They told me yes, left it with them, and to come back the following day. When I got my ring, which again I have had since my now husband proposed back in 2013, it looked fresh and new (the same way it did back then). The soldering looks amazing and the ring feels great. Thanks again for superb service.

11/22/25 was Looking for a jeweler to resize 14k engagement ring quickly and happened upon this…read morestore with good reviews online. Called and asked if on-site work was done and if possible same day as well. Mike's answer was yes and to be sure to bring the finger along with the ring to ensure it was right sized this time. Lol Arrived to find Fazal most accommodating and also a warm welcome from Boone the dog! Lovely to deal with and excellent work done in little more than an hour. Highly recommend!

Called ahead to check to see if they changed watch batteries. Dropped in to get a watch battery…read morereplaced, and the owner was immediately ready to make it happen in a few minutes. Delightfully fast service! No doubt our go to watch place going forward.

They are reliable and very knowledgeable. Their prices are good and their work is well done…read more Will come back when in need of a purchase or fixing of any piece. Good customer service.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Zaltas Fine Jewelers in Mamaroneck, New York, is the place to go! I can't say enough great things…read moreabout this place! The service is truly top-notch. Bonnie and MaryJane are both personable, knowledgeable, and professional, making the entire experience enjoyable from start to finish. You'd be crazy to go anywhere else for your jewelry needs. My daughter's wedding is coming up in October, and they resized her engagement ring and helped her and her fiancé select two beautiful wedding bands. Everything was handled with care, precision, and exceptional customer service. An outstanding experience from beginning to end. Highly recommend!

Having won a gift certificate from Zaltas Gallery of Fine Jewelers at an event some time ago, I…read moredecided to redeem it this month for a gift for my granddaughter who was graduating from High School. I so appreciated the courteous professional service from the staff in helping me choose something a teenager would love and treasure for many years. We agreed on a lovely sterling necklace which proved to be just the right present. I would like to extend my thanks to everyone at Zaltas and will always treasure the memory of this purchase. C.P.

Extremely unwelcoming and rude staff -- worst first impression I've had at a TCG store…read more I walked in 15 minutes after opening, politely greeted the employee, and asked about hanging out in store prior to the event schedule, only to be snapped at with "no thats what no free play means" and then talked down to in a serious, condescending tone over "no free play," despite me never asking to play. The event wasn't for another two hours, and I was clearly just checking out the store for the first time. Zero customer service, zero friendliness, and absolutely no reason to ever spend money here -- good luck to them.

Not for board games. Not for me…read more I'm still giving four stars because I imagine if I was really into magic the gathering (MTG), Pokemon, Yu-Gi-Oh or other trading card games, I would love this place. They have an excellent collection of trading cards. They also host tournaments. It's a cozy store, small but with a nice seating area. I stopped by briefly looking for board games. True tabletop games, not ones that you can find at a big box store. Not monopoly and scrabble. Not even settlers of catan. Looking for something like Wingspan. Everdell. Ark Nova. Some tabletop game hobby shops have a nice wall of games like these. This place has a shelf. A single shelf. Games are facing forward so you can fit fewer games. Maybe 10 games. Pandemic, Machi Koro, Small World, Gloomhaven. So this is not the place. Going to have to look further.