Wonderful office with very professional staff from front desk receptionists , dental assistants,…read morehygienists and dentists. The quality of care is excellent and unfortunately haven't been able to get back there asap. So convenient bc it's a block away and it's a great office.

I went to iSmile Greenpoint as a new patient to have an existing filling redone. [Background: I'm a…read morepatient at Wally and they don't redo fillings]. Dr. Diba redid my filling and said that all went well, however that my filling in the next tooth would also need to be redone imminently. As I was already numbed, we agreed she could do it then. I have had plenty of fillings before, but I have never had my head jerked around, sharp pain, and so much uncertaintly during an appointment. It ended with her letting me know that she drilled so much tooth that I would probably need a root canal. The office manager texted me the next day with several apologies, probably because the staff had noticed what a disaster it was. This was a dentist they were "trying out." I wish I'd been informed as much, and that a regular dentist had also been present. I haven't chewed with the left side of my mouth since, and rely on ibuprofen and tylenol for the pain. iSmile ignored my last scheduling text, and while was told that the owner was going to call me, but never did. They were paid well from both me and my insurance, the dentist was paid, and yet I have to undergo a root canal elsewhere. Obviously I've booked in with my previous dentist that is trustworthy.

Dr Pan was great and took 45 minutes to do the right side of my mouth for fillings…read more Dr Melka did the left side in 15 minutes, put no caps on and the next time I went to the dentist had to redo all of hers. Ask for Dr Pan!! Can't speak to Dr D as much but the laziness and lack of care from Dr Melka is frustrating and now expensive

I came to this office for tooth extraction and dentures, in severe pain. I am on medicaid and…read moreneeded emergency extractions so I could get dentures. I had someone willing to help me have my teeth extracted. Dr. Igor Deckhkanov and Dr. Howard Wang intentionally harmed me and refused me full tooth extraction and dentures. I have infection, bone loss, metal allergies and type 2 diabetes. Dentures are literally my only option. Dr. Wang cracked a tooth and broke two crowns extracting only four teeth. Dr. Wang refused to extract anymore saying they weee healthy teeth, which is false. CBCT proved him totally wrong. Dr. Wang charged over $6000 to cause me harm removing only four teeth for that ridiculous price. Dr. Dekhkanov charged $1000 to replace the temporary crowns Dr. Wang broke. They were on horribly decayed, painful teeth Dr. Wang refused to extract. The temporaries look like they were made by a preschooler. Their xrays and cbct were unusable by other dentists and were $600. Dr. Dekhkanov intentionally did not point out infection in my teeth and mouth. I had to point it out to him on CBCT. It is overt infection needing biopsy and culture. And then Dr. Dekhkanov prescribed me a pediatric dose of antibiotic to treat the infection he tried to hide from me. He and Dr. Wang refused to extract my teeth for dentures. I am already missing 10 teeth. I believe their refusal was an intent to prevent treatment of infection and bone loss. I believe they work with the shadow government in this metaverse who intend to cause harm to very specific people. Evil men. I have conditions which prevent me from being able to have further crowns and root canals. Dentures are the only option for teeth, and they refused. Please see the videos I uploaded of them refusing to extract my teeth for dentures and providing no option for teeth.

Great people, great service, reasonable expectations on medical costs. All around wonderful…read moreexperience for qhqt can be a stressful process. Doctor is cool, kind aand considerate. Staff are amazing and patient, and never rude. Had the entire experience from entry to exit and out in under two hours and thata saying something. Wish all my other appointments were this seamless and stress free. Appreciate everyone for making my smile better and brighter.

After all the good reviews, I felt that this would be a good place to go. I was wrong. I waited for…read moreover an hour to be seen even though I had an appointment. The dentist made me feel very uncomfortable. He spoke to me as though I was dumb. He criticized me about my teeth and when I explained to him that I was feeling pain in my front tooth, he dismissed it and told me it's not possible because the tooth is dead. If the tooth is dead then how is it that I feel pain in it. My mother recently had problems with them also. They were supppose to contact her insurance company about dental work that she needs done. Told her it would be about 2 or a weeks and they would get back to her. The office never contacted her and the insurance company said that nothing was submitted from them. That was back in Nov. It is now February and still nothing. She contacted the office this week and they never got back to her. We are so sorry we recommended this place to people!!! I don't recommended this dentist!!

Great dentist! Dr. Mamkin and her staff are professional and caring! They are thorough…read more Dr. Mamkin explains what she's doing and why. The waiting room is bright and sunny! The wait is not long. They are pretty prompt! The place is clean! I highly recommend this dentist!

My name is Minerva Rodriguez, If your in need of oral assistance , if you need guidance on looking…read moreforward to a better smile, if you need advise and options on how to proceed, do not hesitate to visit Dr Mamkin, I visited this location with much uncertainty, with my emotions on my shoulder, confused and frustrated all along wondering if my smile will ever surpass the agony of so many previous visits to different doctors, totally exhausting. Dr Mamkin walked into the room, layed it down and never sugar coated my condition which I was very much aware of, I needed to hear her, to listen to the truth and work around the next steps, lord knows that for many years I have been so overwhelmed with my oral conditions, long story short, listen to yourself, make the choice and pay her a visit, your not going to regret, thank you Doctor, I am looking forward to my next visit.

This office should be investigated. I went in for emergency pain, and the dentist immediately…read morepushed an unnecessary crown without explanation or proper testing. When I questioned it, the staff became defensive and dismissive. They billed my Cigna DHMO plan under routine cleaning/consultation codes instead of the correct emergency visit -- clearly to manipulate reimbursement. After I called Cigna and confirmed no pre-authorization was needed, I confronted the office. The receptionist called me a "piece of sh*t" the dentist refused to speak with me, and they hung up. Every person there knew exactly what was happening -- it felt orchestrated and fraudulent. I've already filed a complaint with Cigna and will be reporting this clinic to the New York State Dental Board. Avoid this office at all costs. They exploit patients in pain and twist insurance rules for profit.

First visit today after not going to a dentist in a few years, all the staff was super friendly,…read morefrom the receptionist to the dentists, and made the experience as pleasant as a dental check up could possibly be

Don't listen to the negative reviews on here at all, these people are so lovely kind and extremely…read morehelpful. I went for an emergency root canal, and although the root canal was not covered under my insurance they explained thoroughly every possibility that I could take, with nothing left unexplained, everything on the table and communicated properly. The dentist himself Dr Dennis was extremely kind and understanding of my situation, and even found out that another tooth that a different place told me was also a root canal was actually just a filling that fell out! This place is great, very comforting and clean environment with real people willing to help and talk to. Coming from a real person who's dealt with constant disregard by others towards my emergency situation, these people have made me very hopeful and were the most helpful people I have seen in regards to my teeth!! Highly recommend

I don't normally leave negative reviews usually, if I have a bad experience, I just move on and…read moredon't return. But in this case, I feel it's important to share what happened so others can make an informed decision. I visited this dental office due to discomfort in one of my teeth and was told I needed a root canal because of an infection. I mentioned that I was leaving for vacation in a week and asked if it could wait until I returned. The dentist strongly advised that I get it done immediately due to the infection risk, so I agreed. I had the root canal two days before my trip. While on vacation in another state, I started experiencing severe pain. I ended up having to see an endodontist, paying $600 out of pocket. They confirmed I had a large abscess and were surprised I had not been prescribed antibiotics especially given I had an active infection going into the procedure. Right after my root canal, while checking out, I specifically asked the front desk if I needed a prescription for antibiotics. The receptionist told me no. I trusted her answer, even though I thought antibiotics were usually part of the protocol. While still on vacation, I called the dental office to explain the situation and asked if there was any possibility of compensation, since I had to seek emergency care due to what I believe was a preventable issue. I was told someone would get back to me after speaking with the manager. Three days passed with no response. I followed up and was told the owner was out of the country and would contact me the following week. A week passed no call. I followed up again and was told they were still waiting to hear back from the owner. Eventually, I got a text message stating that symptoms after a root canal are normal with or without antibiotics, and that no refund or credit would be provided. I called back to clarify that I had a known infection before root canal, and the development of an abscess afterward is not normal in that situation. I also reiterated that I had asked the receptionist about antibiotics, and while I understand it's not her role to prescribe medication, she should have confirmed with the dentist before confidently telling me I didn't need any. Worst of all, despite multiple follow-ups, I never heard directly from the manager or owner, even though I was told I would. Instead, I received a dismissive message and no accountability. I had originally planned to return to this office for a crown, but after the poor communication, lack of follow-through, and unprofessionalism I experienced, I won't be going back.

Dr. Devito and his staff (Karen, Rhonda, and Stephanie) were the greatest. It was my first time at…read morethe Brooklyn office, and I was very happy with it. Spotlessly clean, peaceful, quiet, great attention to customer service. I highly recommend it.

The dentist/doctor said I need two teeth pulled cause of an infection and it was going to be…read morereplaced with an implant. They told me to call the insurance in a few weeks to see if it's approved. i called they said nothing was ever sent..... called the dentist there was nothing on record..... so i have an infection thats spreading. Now I have to try and find a place that is going to treat this infection before it spreads anymore and find a surgeon who can fix this issue. This is so annoying.

Dr. Kim is the nicest, kindest dentist I've ever gone to! He's constantly making sure I'm ok, and…read morereassuring me. The wait time can be long, but I expect it, and prepare myself.

I went to doctor Kim on May 2 to have 2 teeth extracted I am so happy to day that everything went…read morewell and I'm healing quickly. I'm looking forward to my next appointment to start getting my dentures made. Also I would love to commend his staff they were professional and kind.