This review concerns booking issues and honesty of services. Brooklyn family dental advertises Clear Correct (clear braces/liners that are more affordable than Invisalign) on their website. I booked the earliest available appointment (2 weeks out) and received a call the day before my appointment. They told me they have Invisalign and not Clear Correct... When I asked about their website clearly advertising only Clear Correct, I received a chuckle and "whoops we have to change that." Unprofessional and dishonest. Pushed this whole process another two weeks out for me. I expected more from an established dentist office. read more

as someone who just needs a dental cleaning every 6 months, this place is perfect. easy to get in contact with, no annoying small talk, fast to no waits, super easy. totally recommend this place to anyone who needs a dentist. read more

Needed an emergency filing done on a Saturday and I was from out of town for a wedding. Dr. Terry and his team were professional and prompt. Cheers! read more

This is my unfortunate experience with Dr. Unchali. In my initial visit, I needed a variety of work that needed to be done: 2 Wisdom teeth by a rec'd oral surgeon, 1 root canal by a rec'd endontist, and 3 cavities to be filled by Dr. Unchali, to be done in that order. After Dr. Unchali gave me the 3 fillings, I had major pain and sensitivity. I was popping Ibuprofen day and night. There was some communication with Dr. Unchali back and forth, "maybe needs adjustment", etc. As it turns out, the reason why I was in so much pain was because he drilled down too far and touched the nerve, in more than one tooth. So I was given a prescription to go back to the original endontist. The endontist said ALL 3 fillings, actually needed root canals, so I basically had the 3 fillings for nothing! At this point I maxed out my dental coverage and emptied my FSA. Plus I would still need the crowns from Dr. Unchali for the all the root canals and I'm already out of money. I went back to Dr. Unchali and I said please, at least give me a good price for crowns (for his bad fillings mistake) and he said no. He said that I didn't need the crowns right away, and he would just fill it temporarily and I could come back in 2026 when my insurance kicks in for the crowns. For that I had to pay $300 from my pocket for the temporary fillings. He should have had the experience and knowledge from looking at the x-rays, that fillings were never needed in the first place. I should have been sent straight to the endontist for the root canals from the beginning, but I think he wanted the money for himself to do the fillings instead of outsourcing all the work. It was not responsible and it ended up giving me a lot of pain and wasting money and time. and I'm still in pain. And I forgot to say the first crown I had in his office it fall out after one month , Then I have to come back to do it again ,and I'm still in pain read more

I call Brooklyn Family Dental the Brooklyn Chop Shop. Come here if you want your gums jackhammered into oblivion and unnecessary dental work! My last 3 appointments here were nothing short of a nightmare. On my 3rd to last appointment I received the WORST cleaning of my life from the male dentist. I truly felt as if he had cleaned a piece of my soul after he finished cleaning my teeth. Zero bedside manner, just overall a unpleasant and traumatizing experience. At my 2nd to last appointment the female dentist said that I had a cavity and needed to come in for a filling. I came in a week later only for her to not remember which tooth had a cavity..... She was asking me, the patient, which tooth had a cavity.... On my last appointment I again received a traumatizing cleaning from the male dentist. During this appt he only cleaned my front lower teeth and did not apply the polish to all of my teeth. The man didn't even bother to take the dental bib off of me...This was the most lousy, sloppy cleaning I've ever gotten. During this appointment Dr. Unchali said that I had 3 cavities after hardly examining my teeth or X-rays. He also said that I needed a "deep cleaning" because of my permanent retainer???? Something in my gut told me that he was lying as I take better care of my teeth now than I ever have in my life. 6 months prior to this appointment I had no cavities but suddenly I now have 3?? Impossible. Low and behold after consulting another dentist I found out that I had ZERO CAVITIES!!! My new dentist showed me X-Rays of 3 perfectly HEALTHY, NORMAL teeth that would have been drilled and filled for no reason. I also didnt need a deep cleaning, they're only necessary for people with issues like gum disease which is something he says I 110% don't have..... On top of this he gave me the most painless cleaning of my life, I nearly fell asleep thats how painless my appointment was. Nothing compared to the cleanings I got at this office, even after starting a consistent flossing and brushing routine. It is sad that you would get into this profession to prioritize making money over caring for your patients. So much so that you would prescribe UNNECESSARY DENTAL WORK FOR NO REASON.. The fact that you would try to trick me into paying out of pocket for a 3rd dental cleaning despite knowing most insurances only cover 2 is beyond low....Brooklyn Family Dental needs to be taken out of business. If you give a crap about the health of your teeth DO NOT COME HERE, because they sure don't!!! The dental assistants are clueless and aggressive and Dr.Unchali is only interested in making money. Dont let his guiltiness disguise itself as Unchali being "shy", he was quiet the most when he was lying to me. read more

I absolutely loved going to Dr. Unchali. I went to him for a few years before I moved from Brooklyn. I had a lot of work done. He worked with me financially too, which, is unheard of nowadays. He was a blessing to me and I just wanted to post about his services before I forget again. If you live in Clinton Hills/Bedstuy area and need a dentist, put your faith in him! read more

This whole practice is the absolute best. They are so friendly, have amazing discounted prices for the uninsured, collaborate with one another effectively, and communicate clearly with their patients. I am super-grateful to be their patient for over 7 years! They definitely go the extra mile to make sure I feel heard and am getting the best price for their quality work. So grateful! read more

Just has a really great visit here and will make it my regular dentist from now on! The dental assistant was so sweet, relaxed and explained every process and potential cost (since my insurance doesn't include dental). Dr. Unchali was clear, calm and very fast in filling my cavity. I was in and out in 40 minutes for an x-ray and cavity filling. read more

Dentist who saw me stopped working on me mid-tooth drilling and asked if i wanted to complete the procedure correctly with something additional for an extra $60. This was asked to me while hands were in my mouth. Mid procedure. As if this was even a question, I agreed. She seemed incredibly apologetic afterward, and the fee for the extra service only came out to $5, but this was completely unprofessional and not transparent. read more

Dr.Terry is awesome! I've been a few times for a cleaning and some other work. The office is super clean and the rest of the team is friendly! read more

I had a pretty intense toothache going on and actually found Dr. Unchali on Yelp because I needed a dentist immediately and couldn't wait to go to my family dentist out in Suffolk County...glad I did! He was able to see me that day. It turned out I had two cavities on the same tooth. He took care of them expertly and it was as easy and painless as getting your tooth drilled ever is. He explained what he was doing and had my xrays up on a big flatscreen so I knew what was going on. Place is clean, his setup is very modern, and he's a nice guy. Also, I don't have dental insurance so I paid in cash, and it was fairly priced. So that was good. read more

I just had my first appointment with Dr. Unchali and I am very happy! Dr. Unchali was very gentle, professional, thorough and was very eager to explain the condition of my teeth and what the ideal plan of action would be (and then worked with me to prioritize things that needed to happen immediately v things that could wait until next calendar year when my Med Flex account could be renewed, as well as determine which things were optional altogether). His assistant called the insurance company to make sure all of us understood the cost structures, too. (I've had issues with dentists drilling and then telling me the cost structure - boo.) Note: This appointment was for me, not my kid, but am planning on bringing my kid after we "play dentist" a few more times and get her used to the idea. read more

I like Dr. Unchali and had gone to Brooklyn Family Dental a few times for cleanings and a crown so when he told me I needed to get a filling tuned up, I didn't hesitate to make the appointment even though I wasn't having any problem with it at the time. After the appointment when the numbness wore off, I was having pain and sensitivity at the tooth after eating and drinking. My boyfriend suggested there might be a high point on the filling so I went back to see Dr. Unchali five days later. He worked on the tooth a bit -- there was a high point -- having me bite down hard, etc., which of course aggravated the pain. As I left the office, he said something seeing how it was after two weeks. So that day I waited for the pain to subside before I ate very gingerly and there was the same pain. So I called the office again for a return visit the next day. When I got there Dr. Unchali said he'd told me I'd have to wait two weeks for the tooth to "calm down" when there was the high point. I responded that I absolutely didn't gather that I'd have to deal possibly with pain for up to two additional weeks and asked why didn't someone call me back to explain that when I request a second look a day later. I assumed that I would be able to eat and drink without pain IMMEDIATELY. I wasn't getting the feeling that he was really hearing and understanding my frustration. He kept talking to me as if i should know how teeth work after a filling with a high point. So I went on about how it is impossible to know if you're biting down correctly when half your face is numb and he should tell patients they shouldn't be surprised to have to come back for an adjustment or two. And that I was especially frustrated considering the tooth wasn't giving me any trouble before he worked on it. He then talked more in depth about how much work my tooth needed and the issues associated with that; information that would have been very helpful to hear when I had the first appointment so I would have a reasonable expectation afterward. He worked on the tooth a little more; there was still a high point. He did thank me for my input on what he ought to tell patients in my position. The tooth is still giving me problems and when I Googled today about high points, I read that I should eat a soft food diet for two weeks to give the tooth time to heal, information that I did not get from Dr. Unchali. I'm not saying that he's a bad dentist or that I will not go back. I feel he's a bit terse, yet soft-spoken and nice for the most part, and he should work on his chair-side manner and give patients more information and guidance after having certain dental work. read more

Primero! I like Dr. Unchali. Its a small office - one doctor, one assistant - so there's lots of personal attention. And he's a nice guy. read more

SCAM ARTISTS - If you're thinking about going here I would look elsewhere. Last year I went to this office for a cleaning and exam. I told the dental hygienist that though I don't regularly see the dentist and don't have insurance that I do have a good oral hygiene routine including daily brushing, flossing, mouthwash etc. She took one look in my mouth and then showed me a picture of a disgusting rotting out mouth that looked like a Zombie movie. I was told a regular cleaning would be pointless and that I really needed an expensive deep cleaning and several areas would need an 100 dollar gel treatment. The total cost to me out of pocket would cost THOUSANDS but if I didn't do it ASAP, they said, it would only get worse. She went ahead with the basic cleaning which is already paid for and was very rough in my mouth, telling me several times that it must hurt really bad because my teeth were in such bad shape. I kept saying it wasn't so bad, so she scraped harder up against my gums. After she assaulted my mouth, I told her it would take about a year or so the get insurance through my employer for all of this work and hoped that we could wait that long before all my teeth fell out. Then she tried sell me an insurance plan through the dental office that would save me some money if I did all the work they recommended within 1 year (still over 2K out of pocket total). I got the weirdest feeling from this entire encounter but it gave me a lot of worry that I was in really bad shape and I've been anxious about it for a whole year now. However, nothing really hurt me so instead of taking a huge financial hit I took the risk and instead anxiously waited the year to get the insurance. I recently got a second opinion, exam, and cleaning from a different doctor and a whole year later I have 2 cavities but overall my bone structure and gums are in good shape. No expensive out of pocket deep cleaning recommended, no scare tactics, just an appointment made for a follow up for 2 little fillings. All that worry for absolutely nothing! Now I'm just angry I wasted the money for a cleaning with these scam artists in the first place! To/dr - Brooklyn Family Dental is a SCAM! If they see you are a nervous patient who hasn't been to the dentist in a few years they will try to RIP YOU OFF! Don't go!!!! read more

I went here because i was having tooth pain. After an extremely thorough, borderline uncomfortable, cleaning, Dr. Unchali saw me and diagnosed me as having two cavities, one in each wisdom tooth on my right side. The options were to have them filled or to have them removed, the more preferable option since they would always get cavities due to being so far in the back and therefore harder to clean. I said I would need to see the price differential between the two services. They told me after submitting both options to my dental insurance they would call me with the final price. That was 22 days ago! I emailed them two days ago and still haven't heard back. Pain? What pain? Don't worry about me, I'll be fine. Why I stopped going to Gramercy Dental is beyond me. They are the best and certainly worth the trip. I got a price for the fillings but still nothing about the other option to remove the teeth. It's now 9/3/15. I wrote the first review on 8/20 - 22 days after my appointment. This never took so long at any other place. Wonder what's up? It's now November 23rd and I still don't have the price I need. I will never go here again. Now it's March 3 and this place never gave me a price quote. I went to my old place and guess what? I don't have any cavities in my wisdom teeth!! read more

See my reviews of "TOOTH" in Fresh Meadows, Queens. I do not have confidence with Dr Unchali and think the office space is poorly designed for seeing patients with tight corners and whatnot, despite the official pictures. There are many noticeable cracks in the walls. It would make for a charming home, but not a dental office. read more

Brooklyn Family Dental - Full Frontal view - Orthodontists Near Me - Brooklyn, New York

Brooklyn Family Dental was AMAZING! Dr. Terry was so nice and caring and extremely helpful. The staff was so nice and friendly too. I got an extraction from Dr. Elliott Ostro and he was so gentle and made me feel super comfortable and I did not feel a thing with the numbing injection to the actual extraction both were 100% painless. I also love that the place is really clean and you get seen fast. I will definitely come back here for sure and highly recommend this place because everyone there is AWESOME! read more

I came here once because I lived in the area and needed a cleaning. I forgot which Dr I had, but they were pretty rough with my teeth. My gums were not happy with me for the following day, and I felt very rushed the entire time. They didn't even give me a free toothbrush at the end, and when I asked they said they didn't have any :( The receptionist was very nice though. read more

DO NOT GO HERE YOU WILL BE SCAMMED. I got a cleaning here and it was fine, the hygienist was really sweet and informative. I came back for a deep cleaning and it all went downhill from there. I have had issues with my upper back molars and usually a cleaning is all I need to help relieve the pain. I saw this dentist 4 times in 5 weeks because the issue was never fixed -- that's not normal. Each time I was told I needed a "special treatment not covered by insurance." I spent the money because I thought it would help. When the pain became unbearable I was told the tooth was fractured and it needed to be pulled. The dentist tried to make appointments for me with "his guy" in the city who could do the surgery that day. I wanted a second opinion because it didn't seem right. I was able to get an emergency appointment with my usual dentist, who was THRILLED I hadn't taken this practice's advice and gotten the tooth pulled. I only needed a root canal. The tooth was saved, and I didn't need to spend money on costly implants. Going to the dentist is bad enough, but I felt pressured and overwhelmed on several occasions. I felt like I was being rushed when I was seen, and work wasn't properly done. When the dentist tried to drain the infection in my mouth, he did such a bad job that my usual dentist was shocked I hadn't gotten a worse infection. One of the staff members was asleep at the desk when I went to pay my copay. Go here for a cleaning, or if you are desperate (the one advantage is that the office is open every day of the week). But don't waste your time or money otherwise. read more

I highly advise you not to bring your business here. Go ANYWHERE else. It is really terrible. Horrible business practices that left me with a bad taste in my mouth to say the least. read more

I received a great cleaning from Dora at the new location. I was a delinquent getting to my appointment, but Dora didn't take it out on my month. She took her time, gave me a great cleaning, and pulled back when it felt intense (my inner ear can't take the sounds). I hate the dentist, but it is a necessary evil. And Dora made my visit tolerable. I see her in six months, hopefully the service is the same. read more

In town visiting from Los Angeles and cracked my front tooth! Dr. Terry was incredibly helpful and fixed my front tooth fast and better than what it looked like before. Couldn't be happier, thank you Brooklyn Family Dentist!! read more

I agree with randi C. Dr unchali really cares. And it's a modern office in a historic bldg. he helped me avoid a bunch of root canals!

AMAZING! Clean, professional, and punctual. Dr. Terry is fabulous and very attentive. I've already recommended them to people

Highly recommend Dr. Unchali's office. They are very nice, and Dr. Unchali's soft spoken and calm nature goes a long way in reassuring you during the often terrifying process of dental work. Nice office in a beautiful historic building. All residents of FG/CH should check them out. read more

I had a dental emergency on a Saturday morning while on a business trip from Los Angeles. I found Dr. Unchali through my insurance plan, and I couldn't have asked for a better recommendation. He leaves his cell phone number on his office voicemail, and answered my call at 8am on a Saturday morning. He was so understanding of my situation and offered to see me as soon as he got into the office, prior to his first appointment of the day. He was kind, gentle, professional and thorough. If I was in NY more often, I would make him my primary dentist even though I live in LA! read more

This is a SCAM. I've never been to this dentist and somehow they got my name, cell number and email address and have been sending me appointment reminders for appointments I've never made and telling me that I'll owe them money if I don't show up. I don't live in Brooklyn. I live 2,000 miles away and have for the better part of a decade. I've never made an appointment. I called and read them the riot act and they assured me they'd remove my name from any list. The texts continue unabated. They continue to harass me, reminding me that I have an appointment that if I don't go I'll owe money. I will be reporting this company to the Better Business Bureau and the State of New York. This is absolutely not acceptable. read more

I bought a deal from Sign Post. I must say, Dr. Terry is great. He has a one stop shop. He has good bedside manners, and was detailed in what I needed. My original dentist wanted t charge me $800 for a procedure that may not have worked. I really didn't care for them anyway. I really wanted Dr. Terry to be my primary dentist. He took my insurance provider, but not my plan. Since he did take the provider, I was able to pay to co-pay rate for procedures, which is even better. I am so happy! He's highly recommended by me. read more

Dr. Unchali and Mahee are a wonderful team. They are attentive and reassuring, and I recommend them without reservation.

I tripped and chipped my two front teeth and needed an emergency appointment. After seeing the glowing reviews and nearby location, I decided to give Brooklyn family dental a try. When I called in the morning, they made time for me later that day. They charged a very reasonable price for both the exam and X-rays and applied the bonding over the damaged teeth in the same session. I couldn't be more happy with the results, although I know veneers are still necessary in the future. Overall, I'm very thankful for how quickly they saw me and dealt with the issue without hassle or trying to make sales pitches for other dental services. While the dentist didn't make any plugs for more expensive procedures, he explained everything in depth so I knew exactly what my X-rays were showing and what the procedure would accomplish. The doctor had me in and out quickly and the entire experience was pleasant and reasonably priced as well. I will definitely be back. I'm so thankful I didn't have to walk around with majorly chipped front teeth for more than a few hours! Quick tip: Although you can book online, I recommend calling the office to be seen more quickly. read more

Best dentist visit of my life. Susan aptly performed my cleaning and knew I was left handed based on the plaque buildup on parts of my teeth. She even gave a lesson in brushing on my teeth! Perfect service, in depth analysis with my Xrays up on the flatscreen for me to see what's going on. Staff was cheerful and accommodating. I didn't have to wait at all. Read these reviews, and don't go anywhere else. read more

My whole family (including my two kids 8 and 10) have been going to Dr. Unchali for about 2 years. He has great credentials, great reviews and he is soft-spoken and nice (although he is shy and doesn't communicate more than the absolutely necessary, which could be a problem). So like most people who write good reviews, I had a good experience primarily because I didn't have any major dental problems. I even recommended him to friends. But recently I discovered that his abilities are way below what I had thought. Last October my 10 year old had a cavity in a baby molar that turned out to be deep and needed work. She did great while Dr. Unchali cleaned the tooth and put a medicine to prevent infection (this was the first stage of the treatment). The tooth was tender, as expected, and she avoid eating on that side, per Dr. recommendation. A week or so later she came back to get the filling. Unfortunately she continue to have pain when eating on that side so she restrained herself from chewing on that side, waiting for the tooth to fully heal. But after more than a week of not being able to eat on that side, we went back and Dr. Unchali very quickly decided that the tooth was hight on some points and filed it down. That didn't help. We went TWO more times and he did exactly the same, not attempting to find out if something else was causing the pain. Then he said that "perhaps" the tooth was broken inside and that it was better to take the tooth out. Since this was something he didn't do himself, he told us to schedule an appointment with another doctor in his office. At that point, my natural instinct told me that something wasn't right. So I looked for a pediatric dentist (and found a great one) to take my daughter. When the pediatric dentist look at the tooth, he right away showed me that the filling was loose. He worked on my daughter's tooth and told me that she found that the filling wasn't done properly. There was some gum being pinched (possibly the reason for my daughters discomfort). He used a liquid to make the gum shrink so that he could properly treat the tooth. My daughter had to wait a week before the permanent filling was placed. She was feeling great immediately after the work was done. End of the problem, no need to remove the tooth, no need for subsequent visits. Then recently I visited my friend, to whom I recommend Dr Unchali. She needed a crown and Dr. Unchali did this work for her. She told me that after the crown was placed, she was feeling discomfort and had to come back to Dr. Unchali. He apparently wasn't able to address the issue while maintaining her crown in place so he when ahead and removed the crown and gave it to her to take home. Just like that. Leaving her without a crown in her mouth and disregarding the fact that the crown costed her $1,500. I was so embarrassed and now I'm trying to help her find a family doctor that she can trust to see if something can be done. I'll also make sure to never again recommend a dentist unless some "real work" has been done on my mouth and I can attest first hand that the doctor is competent. I discourage people from leaving reviews (or paying attention to reviews) that talk about how nice the staff is and how well their teeth were cleaned. At the end of the day, we need a very competent dentist for those unplanned moments when something important happen to us and we should be sure that we are in good hands. Dr Unchali is a good person. He wouldn't take your money with unnecessary treatments. But I question his abilities and his judgement. And these are the things that matter the most. read more

I have been a patient of Dr. Unchalli's for four years. I was searching for a new dentist in my neighborhood that accepted Metlife and stumbled upon him in August 2007. His demeanor is professional and caring and his work is excellent. I have received compliments on his work from other dental specialists. His assistant, Mahi, is efficient and quietly friendly. You can depend on a reminder call before your appointment. Dr. Unchalli sets his appointments so that when you arrive there are no other patients waiting. His previous patient is either completed or out of the chair within minutes. I now have a new dental plan which is not as generous as my last, but Dr. Unchali is working with me as I am not willing to get my primary dental work completed by anyone else. read more

Had been for routine cleanings a couple of times. Was told I needed a deep cleaning saved up money. Called again to be reminded of the price. They told me $275. I just wanted my top left done. When I went in they did not discuss specifics. They sat me down and he did deep cleaned bottom left and top left. I kept telling him I just need the top I didn't understand why he started on the bottom. Also after he did the top, I had to ask him to put the resin and found out that would be an extra cost. I was okay with that cost. When I went to pay I found out my total was 800 something because they charged me for both top and bottom. I also didn't get resin on the bottom. I was only expecting to pay $250 that day. So now I have to come up with extra money for something I didn't really want done. Also my top right also needed a deep clean which I would've comeback to get done if they would've have been more professional and identified what I needed done. But now I can't. read more

I am trying to find a dentist for Invisalign, and this was the worse experience till now. They charge high fee to just tell you the price, and they have zero empathy with the patient. It sounds a business who care mostly about money not people. I cross them from my list quickly. Also, their front desk keep changing their words.. inexperienced or unprofessional read more

I lost a veneer at the end of last summer and needed emergency intervention. I reached out to Brooklyn Family Dental b/c of location. I didn't want to travel far with a missing tooth! It was after hours so I left a message and I didn't know if they could accommodate me with such short notice. But someone from their office called me that night and said that Dr. Unchali would see me early the next morning. Luckily I had kept the veneer that had fallen out and he was able to replace it. He examined my mouth and saw certain issues that needed to be addressed and advised me that all of my six veneers would need to be replaced. I had them for ten years so I knew this to be true. Dr. Unchali never pressured me but only informed me of what was going on, leaving it up to me to decide how to go forward. I spent the next 6 months attending to cavity repairs, deep dental cleaning and scaling, crowns and finally the replacement of all 6 veneers. Throughout the process Dr. Unchali was patient, understanding (mostly of my financial concerns), informative and respectful of all of my concerns and issues. He made what could have been a very anxiety provoking process a tense free experience. This was my third go around with a cosmetic dental procedure and I can honestly say it was the best! And the other experiences were with dental cosmetic specialists. When all was said and done, my teeth looked FABULOUS! And the cherry on the sundae was the help they gave me in working with my insurance company. Family Dental was not in my group but they painstakingly worked with my insurance co that pretty much made us jump through certain hoops for reimbursements. The team at Family Dental are professional and caring and you will not be disappointed. Just make sure you are on time for your appointment b/c he makes it a point not to keep anybody waiting! read more

I would definitely recommend Dr. Unchali. I needed a NY dentist and found him on yelp. He and his assistant are very helpful and nice, and he was able to see me immediately. read more

I took my daughter for her first dental check-up with Dr Terry and it was a dream!, He is so kind and gentle. He explained everything every step of the way, Very professional staff, I highly recommend Dr Terry. I even made an apt for my son before I left. read more

I had a cracked tooth and Dr. Unchali was able to see me right away. He took X-rays, examined me and we decided it would be better to make a crown than try to reconstruct the tooth, which would eventually crack again. A crown was more permanent and proper solution. Dr. Unchali worked diligently and without major pain. Dr. Unchali was very cooperative and friendly, as was all the staff. He also was very cooperative with billing me for the excellent work he did. He accepts a number of different insurances.I highly recommend Dr. Unchali if you are looking for a good local dentist. The office is very clean and organized. read more