January, I received a call that my son had passed away. Needless to say, I was in a very poor state…read moreof mind but I had to go to make plans for the funeral. Since I had used John Ridouts on the Southside for my mom and dad, that's where I went again. I was greeted by the staff and treated very kindly. I was taken to a room and a gentleman named Keith came in. (Sorry I don't remember his last name). He explained everything to me and guided me every step of the way. Even after the funeral was over, Keith called me several times just to see how was doing. He truly cared about me and my feelings. I would highly recommend Ridouts, Southside to anyone that has to plan or pre plan a funeral. I myself have pre planned my funeral to help relieve my family of the stress of doing it at the last minute.

My mothers funeral was beautiful on 6/27/26, but Joshua Williams behavior a month later with a…read morestill unresolved issue is insane. The fact that everything still isnt completed and his I dont care attitude needs to be addressed.

I attended a funeral here for a family friend and the staff were very accommodating and kind. The…read morevenue was clean and well organized, set up like a typical church. The Bushleon team stayed ready with tissues, obituaries, and fans to help everyone get settled comfortably. The service went smoothly and their team helped usher everyone out. It was an easy breezy experience organization wise which is great during such a sensitive time for a family.

Sadly, we had to use the services of Bushelon; this review is simply to thank them. My father…read morepassed abruptly and we had to make arrangements to honor him. Starting with Clifton, he was hands down professional and responsive. He made what was initially a hard process to handle, less stressful and for that we are grateful. The location accommodates everything (programs, cremation, chapel usage, and additional keepsakes to honor your loved ones). My father requested to use them and we cherished his request, so glad we did. Every staff member was friendly and offered to assist us. While I know this type of service is the last thing anyone would want to utilize, when considering planning the arrangements of your loved one, contact them. You won't regret your decision. Thank you again.

I have been working with Cynthia over the last year to find various loved ones in the cemetery. She…read moreis always quick to lend a hand and is always very helpful and knowledgeable. If she cannot find what I am looking for she will take the time to research the information and get back to me in a timely matter. The whole staff at Forest Hill is extremely compassionate and truly care about their customers!

I have to make clear this is not a review about the cemetery, but the staff. I came back to B'ham I…read moretried to contact my best friend and the one I wanted to spend the rest of my life with. I found out she passed away. I called cemeteries, I used grave finders, etc. After several unsuccessful and careless attempts, I called the Ridout's Forest Hill Cemetery and talked to Olivia. By experience, I was not expecting much of her. I was soooo wrong. Since she could not find the grave right away, she told me she was going to look for it, and I thought this was the end. After few minutes she texted me back as she said and left the message in my phone about the location. I went there and she showed me and drove me to the location. She was warm, friendly and kind in this awful time in my life. I am grateful for her help. Thank you Olivia for your kindness and greatness. You have no idea how amazing you were that day helping me.

I first drove past this location when I first moved to Birmingham. And since then, I have driven…read morepast it a countless number of times. I have always been curious about the building and have always admired the vintage neon sign out front. That first time I passed by was now about 16 years ago. And until recently I had never been in. As with any review of a funeral home, it comes under unfortunate circumstances. I did not personally work with the team at Ridout's since I was there for the passing of a friend's parent. So the review is based on the building itself. It was very easy to park and the inside was very nice. Plenty of room for a line to form. And they had water and tissues readily available. It seems like a really good facility for such a tough time.

We had the opportunity to work with Rideout's due to the unfortunate death of my father. Our…read moredirector was George and he was compassionate and professional throughout the process which fortunately, was one we had no familiarity with. That said, everyone we met at Ridout's was of a similar calibre and all were amazing. When you're faced with such tough times and challenging circumstances, I really believe you can count on Rideout's to guide you through the services and the healing.

Awesome highly recommend this funeral company. High quality professional. Good value.read more

My family entrusted this funeral home with one of the most sacred responsibilities imaginable:…read morelaying our grandmother to rest with the dignity and care she deserved. Instead, what should have been a solemn, meaningful farewell became overshadowed by a deep sense of disappointment and quiet heartbreak that lingered long after the service ended. Our grandmother passed away on a Tuesday, and her funeral wasn't until the following Monday. In those long, heavy days of grief, we believed there was sufficient time for every detail to be handled with care. Yet, when the day arrived, we were met with the painful realization that the flowers that were meant to symbolize our love, remembrance, and final tribute had never been ordered at all. What hurt most was not just the mistake itself, but the way it was handled afterward. When the oversight came to light, we were met with a response that felt distant and insufficient, as though the emotional weight of the situation had not been fully understood. We were told there was little that could be done beyond offering a refund. They did offer to order the flowers once the error was discovered, but this was after the service had ended. The moment had passed, and with it, our chance to honor her as we had envisioned. We declined, because the trust we had placed in them had already been shaken. A refund cannot restore a moment that has already slipped away. It cannot replace the absence of something so symbolic on a day filled with grief. The opportunity to honor our grandmother in the way we had carefully planned was gone, leaving behind a quiet ache that words cannot fully capture. Our family has owned these burial plots since 1944, a place tied to generations of memory and meaning. To stand there, knowing something so important had been overlooked, made the experience feel even more hollow. We were left to carry that disappointment alongside our grief and try to move forward. I understand that mistakes can happen in any profession. However, families place an immense amount of trust in a funeral home during one of the most vulnerable and painful times in their lives. Based on our experience, greater attention to detail, clearer communication, and a more compassionate response could have made a profound difference. I share this not out of anger, but in the hope that no other family has to endure a similar sense of loss layered upon their grief during such an important and emotional time

This is a very nice and well kept up cemetery in Gadsden.My wife has family here and is very…read morepleased with her family being here.The grass is always cut and neat.

This funeral home is excellent! My friend Trey passed last week - God bless his soul. He was a…read moreHUGE Auburn fan. Everything was Auburn related at the funeral, the employees even wore blue and orange. Flowers were all blue and orange, even his video had the pick 6 miracle second. I was complimenting one of the employees on the funeral and they said they also offer any variety of themes, catering, and you could even have a band! That is what I call Celebrating a Life!! The choices are amazing! Bravo Ridout!

After my father passed away someone suggest Ridout's Trussville as a funeral home of choice. We…read morecontacted Ms. Jaynee and she did an absolutely fantastic job explaining to us all the options that were available for cremation, and after we made our decision she handled everything for us. In a time like this, it was most comforting not to have to be bothered with handling a lot of details so her help was beyond appreciated. Everything was handled professionally and sincerely as well. We were most pleased to have chosen them for assistance and would certainly highly recommend their services.