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    Madison Plumbing & Heating

    3.0 (6 reviews)
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    Services - Madison Plumbing & Heating

    Plumbing inspection

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    7 years ago

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    5 years ago

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    6 years ago

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    7 years ago

    Solved our basement drain issues after 2 other companies failed to fixed our issue over the years. Expert service and clean up!

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    10 years ago

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    2.7
    (77 reviews)

    The service was decent and the technicians were competent but the customer service and business…read morepractices were a little suspect and seemed borderline shady. It seems like their goal is to sell you on getting very expensive work done with them on their financing plans. We called to get a drain snaked and in a couple hours they were trying to get me to sign something to get 11 thousand dollars of work done! What's worse they were kind of strong arming me into saying it absolutely had to be done now and things couldn't be left as they were. The only reason I'm not giving them a one star review is I'm giving them some benefit of the doubt that it wasn't a scam and that stuff really does have to be done. Either way the quote was incredibly high.

    We had our finished basement flooded from a broken water heater. Technician Charlie did a fantastic…read morewater mitigation job.. My wife and I signed the proposal between $12k and 18k Once complete, Roto-evil-Rooter billed insurance just under 18K. The insurance adjuster called me and said the invoice was very high for the work performed. Finally, Roto-evil-Rooter agreed to just under $13k on the final invoice The insurance even went up $1k from what should have been paid to them! Roto-evil-Rooter attempted to ruin our 1 week vacation in Florida . I received an email with a balance billed invoice of over $ 4k. I was extremely upset since according to insurance I owed nothing I called Roto-evil-Rooter and explained my position . 2 days later greedy management sent me a email with intent to lien our property! I filed a complaint with the ohio attorney general the next day My position is you can charge reasonable and custonary and not rip seniors on a fixed income off. The claims adjuster stated Roto-evil-Rooter were using unethical business practices . Two days later I get a call from Management, I owe nothing DO NOT USE Roto-evil-Rooter, Management put me through hell while on vacation for no reason. I am happy they changed their position, however Roto-evil-Rooter has ripped many people off for greed.

    A-1 Affordable Plumbing the Original

    A-1 Affordable Plumbing the Original

    1.8
    (12 reviews)

    This was my first experience with a plumber so it's possible my expectations are unrealistic, but…read morehere is what happened. I worked with this company through my home warranty company. The technician who was sent to my house was nice and answered most of my questions. Unfortunately, the technician was not tidy. For example, there is white carpet on my stairs and second floor-he walked from outside (after a rain) with no shoe covers up the stairs. Also, after working on my toilet, he carried his dripping tools down the carpeted stairs. After he left, I went to the basement and discovered he had used a bucket and left some unknown sticky brown clumps and towels in the bucket. I didn't want that bucket used for plumbing work, I didn't indicate he could use it and it would have been nice if he cleaned up after himself. It was a little disappointing to have to do so much deep cleaning after he came. He fixed my water heater by replacing a pressure valve and extension tank. He made the toilet run and when I asked him about the running toilet he said it had nothing to do with the work he did (the toilet was not running before he worked on it).

    We are very disappointed with this company. They were recommended through our home warranty…read morecompany. They took close to a week to come out for a slow draining drain in the bathtub. They came out, finally, and ran a snake. When done with that they said that they would have to cut part of a pipe out in the basement and that they had to get approval from the warranty company. Well, it is 18 hours later and they have not contacted the warranty company and the problem is worse. We now have no tub to use, since the water will not drain and they are not answering any of our calls or calls from the warranty company. These people are terrible, DO NOT CALL!!

    Steadfast Plumbing & Heating

    Steadfast Plumbing & Heating

    3.5
    (10 reviews)

    My tenant reported a backed up sink and toilet. They were very nice on the phone. The team got in…read moreand fixed the clog quickly. May tenant was very happy with the service.

    * * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

    Madison Plumbing & Heating - plumbing - Updated August 2026

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