Horrible service . I walked around for 30 minutes and couldn't get any help. I wanted to buy a b&t pistol for 2500 bucks and they couldn't be bothered to take my money. You are better ordering from an internet ffl like https://www.eurooptic.com and pay less for the item and pay 5 bucks for a local ffl to the dros. This place sucks . Sad when they first opened they seemed better run . read more

LTC Great class!! Kyle is a good instructor. Very thorough. A bit fast but answers every question with simple facts that make sense. Definitely recommend this class. I gained a lot more knowledge than I expected. read more

Came in today and felt like I walked into gun heaven! I've visited a few gun stores around Plano, Dallas, and Richardson and nothing compares. I needed help as a first time gun buyer and the wait was less than 5 minutes. Duncan was so helpful and knowledgeable running me through the grips and advantages/disadvantages to each manufacturer and answered all my questions on training and plans for my gun journey. I ended up getting a tti combat for the lowest retail price and saved me $200-300 and shipping hassle. We even looked at building a custom p320 sig and how astigmatism affects different red dot sights. All around 10/10 and can't wait to come back to the range and get him to help me with my ar10/15 or galil build! read more

Incredibly rude staff. Cannot be bothered to show you anything and you get an eye roll when you ask for them to open a display so you can see one of the rifles. Go elsewhere. There are much better gun stores with much nicer staff. These guys are some of the most arrogant idiots i have ever encountered in a gun store. They know almost nothing about what they are selling when you ask specific questions (they couldn't figure out the model of an AR when its clearly printed on the box and rifle for example) and yet act like they know everything about shooting no matter what you ask them. Its been 3 years since i walked in there and nothing has changed so it will be 10 years + before i ever go in again! read more

These guys are shady & arrogant at the same time. Maybe I look stupid, but I'm not. These guys tried to pass off their scratched-up floor model as brand new in a box. Come on! How stupid do you think I am? I can clearly see the scratches. Then the guy got all arrogant when I didn't buy his story about how the display is brand new in the box. I'm not sure which is worse, his dishonesty or his arrogance. read more

SUMMARY: We haven't purchased anything or gone to their classes yet, but we intend to patronize this shop mainly due to a rep there named Tyler. Read on. BACKGROUND: We recently moved into the north Dallas area and I saw this huge store from the highway one day and vowed to return as I've purchased from this company in the past. Of note, they have a store in Fountain Valley, CA, which I've never visited but I know I have had some stuff shipped from that store to me in the past. SERVICE I'm gonna keep it short and sweet: Tyler treated my wife so patiently and professionally that she actually felt great after we left the store. Having seen all the anti-Asian American violence in the SF Bay Area, which we escaped by moving to TX, we decided to buy a pistol for her asap. Since we didn't know what could fit her small hands, we stopped here. Tyler was patient as mentioned above and showed us 5 different in-stock pistols. We are pretty sure we know what we'll get, but Tyler made the recommendation to take a Women's Beginner class first and try out a few pistols to see which one works for her. She'll be doing that soon. SELECTION As a former Californian, it was like those movies where the betrayed action hero gets his pick of the litter of guns off the walls. The store is very clean, well laid out, and their range appears to be well organized as well. RETURN VISIT? Yes. We intend to not only buy our pistol(s) there, but get trained, and get our CCW there as well. read more

Lots of options for fairly priced range rentals is RGs main selling point. Range staff are very helpful. Retail sales staff can be extremely hit or miss. read more

Nice place to shop. Staff is friendly and responsive. Prices are reasonable very good inventory of guns and parts. Very nice shooting range. read more

RifleGear - Sig Sauer van grand opening Rifle Gear. - Guns & Ammo Near Me - The Colony, Texas

Order S&W Performance Center M&P Shield EZ 9MM on October 4, 2020. Shipped to location in 6 days. After an 8 day background check, picked it up 10/30. Great service, plus free shipping made the transaction effortless. I would buy again. read more

RifleGear - Guns & Ammo Near Me - The Colony, Texas

Top notch facility and great staff. Everyone is quick to help and all are professional. I like their long range lanes.

Not the best customer experience. Store and selection is good but trying to check out at the front desk is annoying. There should be other registers available. Employees also don't have the power to price match $5 instantly without having you wait. Additionally, the range is crowded and they're strict. read more

Rifle Gear has a decent selection of guns and accessories. The staff are friendly and helpful (once your name is called.) However their process of checking in to receive help- needs help. Me and my wife stopped by to pick up her online purchase. We waited about 30 minutes for her name to be called. I get that they're wanting to help in the order customers walk in, however, when three employees are standing around, aimlessly pacing the store and there are customers waiting, it can be frustrating. Management should point out to their employees that the laptop check-in is a guide but ultimately common sense should tell you if customers are waiting, ask customers who is next and proceed with assisting. And for that reason, next time we will just move on to the next store..... read more

First time here was in to buy a rifle. Maybe 8-10 people in store with 6 clerks. 3 were busy the others just chatting for over 20 minutes. Not one person even acknowledge me even though I was standing at the counter. Was in store 30 minutes and just walked out nobody gave 2 chits. Never be back. read more

I have been a long time customer. Purchased many NFA items. They do a solid job of pictures, fingerprints and the paperwork. I have purchased quite a few weapons from them. Always a great experience. They know their stuff and have great items that I want to actually buy. They have always been friendly and great service. Customer for life here. read more

Goose was the best instructor for gun safety. Very interactive, personable and patient. I was very pleased with the course. Thank you Goose. read more

Great class at a very nice facility. This was the third class I have take at Riflegear, all have been well done.

Great selection, staff is very helpful! I found they were patience and took there time answering all my questions! And I had a a lot for a newbie! Highly recommend Malcom for all your fun needs! read more

Definely got Good ol Boy, bigot vibes at this place. Don't come in expecting a chat or small talk with anyone, they all walk around with a flat affect, dense and unwelcoming. I pray no one there is seeking employment in law enforcement. Fill out your waiver online to bypass the front counter, that's where they all huddle to talk about world domination. Bring your own hearing protection and eyewear. Nothing is given out of courtesy. They all walk around with guns on their hips, that gives anyone a sense of empowerment. Seems like everyone was on edge. read more

The facility has a state of the art range for shooting. Staff has great people (very professional and helpful). If you're wanting to do anything like practicing at the range, buying firearms (great prices) or ammo or taking classes this is the place. Really. Can't understand the negative comments. Didn't run into any of that. Complete reverse. Haters gonna hate. Go to the Frisco Gun Club if you can't get along with these people. You'll fit right in. read more

Was in town visiting and brought a few firearms to shoot. While there my GF's dad decided he wanted one I brought with me and these guys handled the transfer very professionally and thorough. Their rental options also impressed me and I'm most impressed with the cleanliness of their facility, the staff's knowledge and ability to ensure a safe and fun experience, and the stores overall selection and options of firearms and accessories. FGC would have scored just as high but their inventory was no where close to what RifleGear had. Oh, and the price was incredible too. See you guys soon! I'll be a regular when visiting! read more

It's been super hard to find anywhere that is selling ammo until we found Rifle Gear! Good prices as well. This was my first experience with shooting and the staff has been so helpful when it comes to guidance with shooting technique or at the checkout counter renting guns or buying ammo. Justin P, the gunsmith, is fantastic, I just signed up to take his LTC class next month! Luis is also fantastic and super helpful when I was purchasing ammo for the first time and he didn't just try to upsell me when I was clueless. He was also super patient and knowledgable when I have been renting guns for the range! Can't recommend this place enough. read more

RifleGear - Indoor range. - Guns & Ammo Near Me - The Colony, Texas

Didn't care for the place at all, terrible staff and smarty pants kids bossing you around in the range. I love to shoot but I won't ever go back, they took all the fun out of it. I can't think of a time when we were treated as rude as we were today. read more

My boyfriend and I went into RifleGear as first time purchasers. We were so kindly greeted the second we walked through the doors and the sign in for purchase/information was super easy. Only waited for about 10 minutes as we browsed through the store. We were helped by Alexander. We explained to him how we knew nothing about firearms and didn't know where to start. Alexander went over tons of information on what would be beginner friendly and had some great suggestions. A staff member who seemed to be newer asked him if he had a second and he told him no because he was with US. The staff member asked if we could take our conversation over to the front desk so he could walk away for a second. Alexander repeated that he would be a minute. This proved to my boyfriend and I that we were important to Alexander and it would be an inconvenience to move our conversation over to the front desk because he had about 2 guns out on the countertop. We ended up purchasing some product and are very happy with the customer service we had got from Alexander. read more

This place is great. I've recently been scraping together parts to build my first AR-15. I finally completed it and needed to take the inaugural shots through it and sight it in. The range was very well maintained and they use an electronic touch screen to throw the target out to 3, 7, 10, 15, 20, and the longest length in the pistol range section 25 yards. If you want anything in between, you can customize your yardage. On the range there's an in person range helper making sure everyone is being safe, and in my case, the range helper noticed I was trying to sight in my AR 15 and gave me some very helpful tips on how to sight in my Vortex red dot. He was extremely nice and not pushy at all. I actually really appreciated his help being a little nervous about my first AR. He helped me approximately sight it for 50 yards. Very cool! Also shot my carry glock 43 and my plinker Ruger 22 pistol. The staff was incredible nice and genuinely concerned about the safety of their customers, the range was state of the art and air conditioned, and I had a great time! The pricing for the range is pretty good too. This'll be my new go-to range. read more

Hands down, my favorite gun range in the DFW Metroplex by far. Safety protocol is on-point, and the establishment is always clean and well-run with plenty of staff. The staff have a ton of individual expertise, and the training classes are entirely legit. I took the NVG Beginner Course with Bryce Hudson, and it was worth every penny. It was a full hour with a NV/Thermal expert showcasing the major types of NV/Thermal, how and when they are used, practical application, and of course, hands-on drills with a NVG set in a blackout room. If you haven't taken that course yet, go ahead and sign up - it's more than worth it. read more

Not to be trusted! There are too many good gun stores in the Metroplex to even consider this one. I made a purchase of an accessory and attempted to return it unused and was refused a full refund. They stated their return policy has a restocking fee yet this was never disclosed prior to my purchase. I spoke with an associate and a manager and both refused to do a refund, they offered me a gift card instead. Fortunately, I paid with a credit card so I will get my money back but it's incredibly disappointing to see a store with such a lack of integrity. I even reached out to the owner but she never even returned my call. Who knows what other policies they may or may not have and never disclose until they are trying to rip you off. As a business owner you are allowed to have any policies you want, but, not disclosing those policies prior to taking someone's money is dishonest and deceitful. Buyer beware. I would chose any other gun store. read more

Just left after waiting about 30 minutes for someone to help me purchase parts. They were not rude but just not interested in helping me. I guess I will get my parts on line read more

I had a wonderful training the trainer was knowledgeable and friendly it was a great experience 4

I really appreciate the professionalism and enthusiasm of the staff members. They are the most friendly that I have ever experienced in a retail environment. I recently purchased a firearm for conceal & carry from them and I received some some great advice & guidance. Thank you for your help. read more

I think a previous comment said it best when they stated "the employees aren't rude, but are just not interested in helping you" I visited this store last week after following their social media for a long time. Inventory is great, amenities (indoor range) are great, but getting help and keeping sales associates engaged was a struggle. I waited 30 minutes for an associate, and then felt rushed once I got assistance. I understand they're not there to make friends and chat all day, but I'd expect a little friendlier customer service read more

Did the LTC training with Kyle today and it was super awesome. It was truly eye opening to learn about the long term ramifications of shooting someone out of self defense. I especially liked the way Kyle discussed the situations where you should or should not use force and deadly force, whether to be a hero in aid of others and the potential impacts of criminal and civil courts. The LTC training turned out to be an excellent eduction into the personal, social and legal aspects of gun ownership in Texas, the wisdom imparted by Kyle is invaluable to any gun owners. read more

I bought my first gun several years ago from the California store. The Plano store is well laid out and an Aladdin's cave of guns, accessories and parts. I only came in to get some after-market magazines for my P226 but they had exactly what I wanted, in stock, and at a good price. I will return here on a non-workday to have a good old browse in the future. You won't be disappointed with their inventory, service or pricing. read more

RifleGear - Storefront - Guns & Ammo Near Me - The Colony, Texas

First time shooting here, husband and I came in so I could shoot a new gun I had gotten. Prices were good, 50% military/leo and $5 ladies shoot on Wednesday. They offer ammo if you're hard pressed to shoot thru any of your own, I wouldn't blame you if you didn't. I was hesitant bc it's been so difficult to stock back up, but I knew I needed to shoot through a couple hundred rounds to get a good feel for it. Had a boiling hot brass go down my overalls and plant itself in my pant leg against my inner thigh. RSO saw what happened, sympathized and also very respectfully reminded me to place my gun down and did not breathe down my neck about it. Lanes are automated with preset yards and that was efficient, have a handy little first aid station that you walk through before you exit, bathrooms have regular and d-lead soap, super clean place and gun selection was good. They check all your ammo before you are cleared to go shoot and then you are given a lanyard with a door pass key with your lane number on it and each shooter gets a target. Over all was a great range, staff were friendly and pleasurable. My husband stepped out and took a call about half way through my ammo, the rso didn't hassle me or treat me as if I didn't understand what I was doing, it's unfortunate but often the case and it was not present here. The rso was definitely busy with a couple in the next lane and while wearing electronic ear protection I know that they had to go over safety procedures more than once as it was very easy to hear them speaking. read more

A very professional organization with nice people inside that know their stuff, are very willing to show you the ropes and help with problems. Also pricing for weapons, lanes, and accessories are very fair. I now go to Rifle Gear at lest once per month to train. read more

Been a customer since they opened in Plano. Solid customer service and always delivered as promised. The 25 and 100 yards are well kept and monitored with professional RSO. The new store set up is welcoming and very comfortable. A great addition to the local gun community. read more

Registering for the LTC class was easy, and very explicit instructions were given for the day of the class. The instructor, Kyle, was extremely informative and covered a lot of material in the six hour class. He made you feel at ease during the shooting portion, as well as everything leading up to test. He was very easy to understand, and was very thorough presenting the material. He gave examples for you to better understand the penal codes and various parts of the material. Kyle answered every question he was asked thoroughly. I actually walked out of there retaining a lot of information. I look forward to taking another class as Kyle as the instructor. Rifle Gear itself is housed with many friendly and knowledgeable folks. They always take the time out to answer any questions you may have thoroughly. They are extremely helpful and provide additional information while they're at it. They also show you how to operate or handle whatever you may bring their way. I suggest visiting Rifle Gear for any of your needs. read more

Robert is an excellent teacher. He did a great job getting me ready for my concealed carry class. He has a lot of patience and I was able to significantly improve my shooting after an hour with him. read more

People that work here are great folks. Very knowledgeable. Have never let me stray with bad advice. What keeps me from giving this a five star is that they need to do more education and handholding with NFA process and paperwork. read more

While I had previously shot at a range before I am still very much a novice and had not shot in close to 8 years. I went specifically to try out multiple handguns to look for one for home defense. My husband and friends suggested a few. When my girl friend and I went to shoot for ladies night I was a little nervous, but ladies this is definitely a place for you. Everyone was extremely helpful making great suggestions and providing wonderful direction on what I may like and the way to do everything myself without making me feel like a female novice. Evan helped both of us so much, made a suggestion on a different gun for me and it was an amazing suggestion and I actually purchased the gun Evan suggested. He was knowledgeable, helpful and just a complete blessing and set my nerves at ease!! Absolutely amazing place and I will definitely be back !!! read more

Exceptional customer service. Really friendly and knowledgeable staff. They helped zero two of my rifles at no cost which was very unexpected. read more

RifleGear - Guns & Ammo Near Me - The Colony, Texas