horrible service !!!1 everyone is rude none of the workers want to genuinely help the workers…read more Karina is rude very rude and so is pricilla !!! please do not trust the company with your loved ones ! they've been denying me a termination letter for over a month !!! idk how they've been open all these years but they're very prejudice. they dont care abut black people at all !!!! they need to be closed down asap or get new workers that actually work for their check. they have been denying me a termination letter for over a month and Katrina the manager tried to get over on me by providing me a letter with false info I didn't ask to be on the letter they never have an excuse for their unprofessionalism

Alastar is a wooderful and very professional agency. Gleny HR, Ingrid Coordinador and Thania the…read moreBusiness Manager the whole team is very kind organized, and truly cares about their aides. You feel supported every step of the way. Highly recommend!

The staff at THAH really go the extra mile to meet our needs. They are unfailingly kind, caring,…read moresupportive, helpful, understanding, smart, thoughtful, and able to work with last-minute changes, unusual schedules, and everything else that's arisen. They return calls and emails very promptly and never ever drop the ball. They listen carefully, understand thoroughly, and act accordingly. The caregivers have also been wonderful. Before we found this place we thought all PCA agencies were the same--but that's not true. We love THAH and all its staff and employees so much.

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

Ass Good quality…read moreKosher food ok, but too strict. Cottage cheese healthy, but OFTEN blocked! Wait staff mostly great, but some suck! Good potential, but management fails! No doubt, I am picky eater, but I order hoping to engage good staffer, but too often get grumpy staff.

My family member entered Atria Riverdale memory care September 2025…read more Our family has had a very positive experience and our cousin is doing so well. The transition from his home to Atria was handled beautifully by staff and now 10 months later he is thriving. I visit about once a week and find him well cared for and cared about. The staff has been so friendly and professional and through their guidance and patience he has become more independent. Special thanks to Eric the director who never fails to respond when there is a question or concern and helps to create a positive environment for the residents. In general I have found the overall atmosphere at Atria to be professional, welcoming and caring. We are grateful that Hugh is there and have peace of mind knowing that his well being is a top priority. Eileen Fleck

My uncle in Manhattan is getting older and needed some help. He was resistant and not really in the…read moreright frame of mind to look for someone. I'm in Maryland but he doesn't have any family nearby so I am the next best thing. I didn't know how to go about looking for someone. I called a couple of home care agencies but they were expensive and was not sure what we were getting for $25 to $27 an hour. When i looked online there were many different ways to go and I was a bit overwhelmed. So I went on Yelp which i periodically due for restaurants and such. I was surprised that LeanOnWe jumped at me. The reviews were strong and they were varied. At first I didn't realize that they were any different than the home care agencies. Then i realized that they weren't an agency but just a way for me to connect with someone that my uncle would end up hiring. Very clever. Since my uncle would be hiring the caregivers, it was meaningfully less expensive but would give us everything we were looking for. So I called up and told LeanOnWe what my uncle was dealing with, where he lives, and what he was looking for. They sent bios of 5 people who fit the bill, my uncle and i spoke to two of them on the phone and decided to hire one of them. It worked out great. What a creative way for us to manage this process. We would have been stuck otherwise. So far the woman we chose has been working for about three weeks and all is working well. It is nice knowing that if she can't make it we can always go back to LeanOnWe and find someone else. A happy customer

Unfortunately -I must give them a very negative review. I…read morehave asked them numerous times to assist me in replacing a live-in caregiver who has created a very toxic environment for us. The caregiver constantly manipulates the family against each other in order to get his way. Every time I try to replace him the agency interferes and ignores my requests even though I am the one hired them and I am the one who pays the caregiver who I dislike immensely. I should not have to be a situation where I am forced to keep a caregiver that I dislike. They don't return my phone calls and they ignore my requests to get a different caregiver. Instead of working with me to replace this caregiver who has created an extremely toxic environment, the agency will go behind my back and reach out to another family member who has very little to do with the caregiving, is easily manipulated and it results in arguments about replacing the caregiver. I don't want a caregiver who is only in it for the money and who does not have patients wellbeing in mind. I constantly have to step in and make sure the patient is being cared for. I should be allowed to replace a caregiver that I have no trust in. The caregiver should not be in charge and the agency should not be in charge. Thay have made a difficult situation even more difficult by pitting family members against each other. I dislike them immensely. Be careful

Beware!! Initial contact with Sandy seemed promising. Spent quite a long time on the phone and she…read moreoffered advice with aides and navigating Medicaid. Then kept getting sales calls about setting up out-if-pocket aides and forgot and denied any help or advice from initial conversation. Really felt like sales pitch taking advantage of vulnerable family members.

I applied months ago, sent in my medical paperwork and was in contact with Karina about getting…read moreinto a class. There was always a reason why a class was delayed or canceled. Then communication stopped, I would text and leave messages about the classes, with no response back. I called the main office to find out my application was rejected, but she had no idea why. If you are looking for a job don't waste your time and energy here.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

Stay away unless you want to have your loved one drugged, having her medication randomly changed…read morewithout consulting with family or her doctor despite demanding it, abandoned for most of the day in the hallway, and in much worse condition that when they came in. Place is seriously understaffed and personnel does not give a damn, except to keep patients to make sure the bed is not empty, even if they should be released.

I am a companion to a 93 year old in this facility. Before I can finish a question or statement to…read morea nurse I was redirected I find the nurse behave as though they don't want to be bothered. I have to make several requests for service. CNA Elizabeth Hubbard should be commended for her willingness to assist everyone. I overheard her telling a resident that she can ask anyone for help Elizabeth is a compassionate woman. She deserves the highest position in this organization. You should promote her to do sensitivity training to your staff especially the nurses

Decent staff. Took a few HA before my family member was actually being taken care of instead of…read morebabysat while workers played on their phones. They also need a better clocking in and out system.

Horrible. I was accused of stealing EarPods while using the restroom. Meanwhile there was no where…read moreto hang my bag and my umbrella. . So I'm holding everything and using the restroom. Why would I be trying to pick something up of the floor. Especially if it's not mine. I feel like because I was the only person of color there. I was targeted herself. I have EarPods just as well and you can track them. That's what should have been done before I was called because someone who probably was the one that found and kept them, said she show me take them. All lies!!!!

My mother recently stayed at The Hebrew Home in Riverdale, NY for rehab after surgery to repair a…read morebroken hip. This is my mother's fourth stay here following various hospitalizations and surgical procedures. Each and every time, we have been so impressed with the care and compassion she has received from the dedicated staff. At 81 years old, having a broken hip is very discouraging to a patient. However, the staff provided just the right amount of empathy and encouragement to our mother to get her committed to the rehab program so that she could go home and live independently again. The good news is she just returned home and now she can use a walker and other adaptive devices in her home to take care of herself. The environment at The Hebrew Home is more than just a rehab facility. The staff over communicated and kept our family up-to-date on Mom's rehab plan and progress. Beyond the staff, the entire facility and grounds are beautiful and provide multiple areas for our family and our Mom to get a needed break from the rigors of rehab. We could take her to the living room to visit with us, outside to the patio to enjoy a sunny day or for a walk along the trail that led to a gazebo by the Hudson River We are eternally grateful to The Hebrew Home and the staff for making this possible. While she was at The Hebrew Home, Mom felt safe and cared for and when we visited we saw first hand the amazing care that she received. We want to share our positive experiences with this facility.

Unfortunately, I had to place my in the Hebrew Home for Hospice Care from March 2026 until God…read morecalled her home May 2026. This place is a nightmare. She was placed on a physical therapy unit for a while where certain nursing staff were absolutely rough with a terrible attitude. Then she was placed on the 7th floor where the Nursing staff on the second shift had bad attitude. Being my Mom was a new patient you would have thought they would welcome her and her family. We had to introduce ourselves to them and they still weren't friendly. This floor in particular was infested with roaches. The roaches was climbing everywhere because one patient was hoarding a bunch of papers. The floors were dirty, and barely swept. Behind the beds hasn't been touched in quite some time. Not a sanitary place, and it doesn't matter what floor your on. The next day my Mom was placed on the 6th floor. Everyone was very warm and inviting. The first and second shift staff were the most loving people. Especially, Lorraine, Pattie, Rudy, M&M, Angela the young lady that works side by side with Pattie. ( so sorry I can't remember her name) We were assigned to a casework name Jade. I talked to this young lady twice in 3 months, that's how many times she was reachable. She seemed inviting to get us in the door and then she became a ghost. I did have the pleasure of meeting Sonia R., another caseworker who was very compassionate and concerned about my moms well being. She called me as soon as she heard about my moms passing. She should be in charge of the social workers, she has the drive and the passion to make sure all is well. I still haven't heard a word from Jade. Not a condolence, a email or a simple phone call. I do not recommend putting a family member in this facility. Thank you to those that really care about our love ones. Respectfully, Harris Family