Rude and nosey staff. Great pretenders. Grounds need better maintenance, more directional signs…read moreneeded and more front desk staff on the " poor folks" side. Patient food quality poor and staff do not comply with shower schedule. Mother was not taken to two off site drs appointments. It's not the same as it was 10 years ago.

Unfortunately, I had to place my in the Hebrew Home for Hospice Care from March 2026 until God…read morecalled her home May 2026. This place is a nightmare. She was placed on a physical therapy unit for a while where certain nursing staff were absolutely rough with a terrible attitude. Then she was placed on the 7th floor where the Nursing staff on the second shift had bad attitude. Being my Mom was a new patient you would have thought they would welcome her and her family. We had to introduce ourselves to them and they still weren't friendly. This floor in particular was infested with roaches. The roaches was climbing everywhere because one patient was hoarding a bunch of papers. The floors were dirty, and barely swept. Behind the beds hasn't been touched in quite some time. Not a sanitary place, and it doesn't matter what floor your on. The next day my Mom was placed on the 6th floor. Everyone was very warm and inviting. The first and second shift staff were the most loving people. Especially, Lorraine, Pattie, Rudy, M&M, Angela the young lady that works side by side with Pattie. ( so sorry I can't remember her name) We were assigned to a casework name Jade. I talked to this young lady twice in 3 months, that's how many times she was reachable. She seemed inviting to get us in the door and then she became a ghost. I did have the pleasure of meeting Sonia R., another caseworker who was very compassionate and concerned about my moms well being. She called me as soon as she heard about my moms passing. She should be in charge of the social workers, she has the drive and the passion to make sure all is well. I still haven't heard a word from Jade. Not a condolence, a email or a simple phone call. I do not recommend putting a family member in this facility. Thank you to those that really care about our love ones. Respectfully, Harris Family

This is a nice place. Not that I'm trying to say nursing homes are a good place to be in but if I…read morehad to go into a place, I hope it would be this place. I've been coming here for the pass 10 years visiting a relative and the nurses and guards are very nice. They try to make this place comfortable to be in and the people seem to like being there. Who wouldn't with happy hour on Fridays, trip to the malls, museums, the have acts come play for them, and they have dancing. I also love their reck room, its set up like a nice room with a skylight, flatscreen tv, and loads of board games. This place rocks! The downfall, are those people who don't have anyone visiting them and some who are just waiting for the reaper to show up. I don't know how anyone stay here permanent and not go insane looking at those who are leaving this earth soon. I can say that will be the time I would not like being in that place.

Send your family here if you want them to die immediately…read more They only get one star because 0 is not an option. Staff here is not only incompetent but criminally negligent. They refuse residents water even if they cannot walk. They refuse to turn on the lights in rooms even if they are bedridden. They will refuse to offer medical assistance even if the patient is bloody, vomiting, sweating profusely, covered in bruises, have broken bones, etc. Honestly, I wouldn't wish this place on my worst enemy. May everyone who works here experience a life full exactly what they put into their work.

At this point I am not going to review the services offered by Hebrew Home. I am giving it 1 star…read morebased on the following. When your loved one is placed at Hebrew Home, whatever benefits your loved one is receiving goes to the nursing home (this is understandable). Hebrew Home will then place a $50.00 monthly allowance into a "personal account" for the resident for things such as haircuts, or for the purchase of other items/necessities that may be available through different vendors. BEWARE: In the event that your loved one passes away DO NOT attempt to claim any existing/leftover funds from your loved ones "personal account" directly from Hebrew Home. DO NOT tell Hebrew Home that the funeral has been fully paid for as they will send the funds from that "personal account" to the Public Administrator. Have the funeral home send an invoice to Hebrew Home and then have the funds distributed to you. When I tried to recover the funds from my loved ones "personal account", Hebrew Home told me that "by law" those funds had to be returned to The Office of The Public Administrator. Personally, I believe that "law" was designed to appropriate those funds. I now believe that this law was designed so that the city/county/municipality/state can stay with your loved ones money. Hebrew Home will never tell you this, but I will and I have. BEWARE....Where the law exists the trap or trick exists!!!

My mom got there yesterday and already fell. Clearly they desperately want patients but can't care…read morefor them! I'm so fed up!

I moved my dad to Kittay House 4-5 months ago, and it was a great decision. He was living in…read moreMaryland previously, and I was in New York. His condition was deteriorating and I really wanted him to move closer to me. I looked at all sorts of different places before a co-worker recommended I check out Kittay House. When I compared Kittay House to all the other options I had seen, it was no contest. Everything else I had seen was either depressingly overcrowded and underfunded, or extraordinarily luxurious and far out of our price range. Kittay House blew me away because everything was well-maintained, the staff clearly was both very professional and personally invested in the care of the residents, the space was not over-crowded, the apartments were nice, my dad liked the food, and *it was more affordable than places that did not compare favorably*. At first it felt like it was too good to be true, but the truth is that it really just is that good. I definitely recommend Kittay House to anyone looking for a place for a relative that needs to be in a place where they are looked out for. They have gone out of their way to be helpful, connect me with resources I didn't know existed, and to help my dad feel welcome in the new environment. And my dad is happy too. He likes going to see the movie screenings, hanging out in the lounge with other folks, and he enjoys the food. There are lots of activities available everyday too. The only thing I would change is to have it be in Brooklyn instead of the Bronx just because it would be more convenient for me. But, to me, having to travel a little further to visit him is totally worth it to know that he is in a place where people actually care about him.

Excellent care for their senior residents. My opera company performs for them throughout the year.read more

My mom recently moved in to the Ciel and has been extremely happy in her new home. She feels very…read moresafe and comfortable in her new apartment. She has beautiful views of the Hudson and it is spacious enough even though she is relocating from a much larger house. She is truly enjoying the food and has made some lovely new friends that she enjoys dining with and playing canasta and mahjong. The concierge and other staff members are very helpful and kind.

They have 3 elevators, but there are never more than two working at a time- sometimes only 1…read more Management is a joke- contact them to discuss problems and they just don't respond. But they are quick about raising the rent. They have electronic hotel type locks on the apartment doors and a lot of the time they don't work. Enjoy the anxiety of standing in the hallway waiting for someone to come up from security while you're wondering if your loved one is ok. The building looks nice, but you should definitely consider other options.

The best kept secret in the Bronx! Our mother was sent here after a leg break. What a blessing…read more Communication was great even before she was transferred from the hospital. Everything was clearly explained and all questions answered. From our first visit, every single staff member, from the front desk to the cleaning staff, was pleasant and helpful and friendly. As a family, we were not looking forward to any rehabilitation living, however, we have already recommended Methodist if it's needed on the future.

They offer private rooms which is great. The surrounding area is nice. The patio with the Koi pond…read moreis beautiful. The CNA's are wonderful but there is a lack of communication between the nurses and patient. What they say they offer and what you get doesn't match. If you ring the bell they are slow to respond. If you fall out of bed at night you are SOL. The nurse Sheryl said Tylenol was an Nsaid. I questioned Sheryl's competency since she had to use Professor Google to find out Tylenol is an analgesic and not a Nsaid. And they have her giving out medication. The nurse Eric refused to give my sister a cancer patient pain medication. His reason was it wasn't documented that she was given any pain medication. I don't know whose chart he was reading. Nurse practitioner Diya and RN Anna sitting in the same office and will give you different information regarding the same patient. I questioned their lack of urgency when I told them my sister needed to go to ER for a blood transfusion when her hemoglobin was under 7. They want to repeat labs. First time her hemoglobin dropped, the tech from Northwell never showed up to repeat lab. When they finally sent my sister to the ER, her hemoglobin was 5.8. I requested certain blood work to be taken weekly and faxed to the oncologist. That was never done. The food is lacking. They give you a menu and they give you what you did not select. My sister can't eat corn. They gave her corn. She does't eat carrots, they gave her carrots. The dietician said you cant have Raisin Bran because of the Phosphorus and they would give her Raisin Bran Cereal. The dietician said you need protein since you are on dialysis. Her lunch one day was peas, carrots and bread. I had to ask where was the protein. Candace said you have use their medical supplies because they would order it. They sporadically provided supplies. I had to make sure my sister had her own medical supplies. The nurse cut her with scissors while changing her bandage because she wanted to dress the wound her way instead of listening to how we change the dressing. Anna said my sister didnt look like she was pain because she was looking at her phone. When you go for dialysis, you take a notebook with you that the dialysis center onsite is suppose to update. When you return from dialysis you give the notebook to the nurse. NO ONE reads it. Novi and Grace said that Rogisin the dialysis center doesnt update Methodist with the results of any blood work they do. Candace told me the opposite and Rogisin updates the notebook. From what I saw, the nurses don't read it. We finally decided not to send my sister back there after she was hospitalized a 3rd time. Her hemoglobin was 4 when she finally went to the ER because no tech showed up take her blood. We felt that under their care my sister would DECLINE OR DIE. Two weeks after she came home, Rachel from the dialysis center called me to see how she was doing. They didnt know my sister refused to go back there and came home. I found that strange because Miguel and Elizabeth from Methodist knew my sister refused to return. But again, there is a lack of communication amongst them. Yesterday, I received a certified letter from them with a NOTICE OF DISCHARGE/TRANSFER with inaccurate info. It should have said patient no longer felt safe with the lack of care. Since my sister is home and doing outpatient dialysis elsewhere, her numbers are monitored. The new dialysis center communicate with my sister and her doctors. I haven't had any issues with her new treatment plan at the new place.

My mom has been here 3 times and loves it so far. She is SUPER critical (so am I), so this is a…read morelittle shocking, yet amazing. Everyone has been extremely kind, and she says the staff is also kind to each other. The exercise guy is a big hit with her and this is in addition to her twice weekly PT sessions. She went on a trip with them and had a great time. I'm happy as long as she's happy so I'd definitely recommend them.

WOW!!! Starting and ending the days with Alex the driver sets the right tone for the day - his…read morewarm smile, peaceful and caring demeanor warms my heart every time during pick up and drop off routines. Also, I am floored by the vast improvement my mom has made since she started attending the Between Ages Adult Social Center. Ms Richardson and staff is 100% pro elderly, the environment is friendly, clean and welcoming. The activities are beyond imagination and extremely creative. Just seeing my mom's eyes light up from her Art & Craft DIY bracelet making, library visits, circle time events, bingo and field trips - we have so much more to talk about daily! My mom is back and please do not hesitate to take your loved ones to this social center because the experience is beyond measure. Thank you Between Ages Adult Social Center Dream Team for making my mom feel like 18! Love Nadine

To the Dedicated Staff,…read more Let's be real--working in a nursing home is not for the weak. This work is demanding, exhausting, and often goes unseen. And still--you show up. It takes a team. Whether you are providing direct care, preparing meals, maintaining the building, supporting families, or keeping operations running behind the scenes--you are essential. This work does not function without you. Thank you CNA's, Nurses, Recreation, Rehab Department, Social Work, Security, Record Department/Transportation, Dietary / Food Services, Business Office, Maintenance Department, Housekeeping Department. Every role matters. Every effort counts. You are doing work that requires strength, patience, and heart--on days when you feel it, and on days when you don't. Respect to you for showing up anyway. Keep going. It does not go unnoticed.

Beware. While most staff are good and work to help patients feel a part of things there are a few…read morewho belittle them. Also my elderly sister with dementia is there and they have railroaded without permission her social security check. They do not keep family in the loop. The administration is crooked.

Incredible help from Leana! She knows the ins & outs of Westchester, and helped us find and secure…read morea coveted senior living facility for a family member. She is always available, extremely prompt, and a great sounding board for things that come up. We had no idea how to approach finding a place for our family member and she provided thorough insights and tailored advice based on our situation. We couldn't have made this a successful transition without her. She also has a great network of referrals. Thank you!

New Leanna Walsh is amazing. Working with her was an…read moreabsolute pleasure. She spent the time figuring out what our needs were and came up with amazing choices. It was hard to choose. She is thorough and organized. Leanna follows up and answers questions and even visited my dad at his new assisted living facility! I would refer her any day !