My experience with hospice and Compassus was brief but wonderful. The team was very supportive and…read moreefficient and every question was answered. My husband was home for only 5 short nights before he passed but the experience was what he wished for and was made possible by the caring team who visited our home and helped in any way they possibly could. Thank you all for making this experience one of dignity and compassion.

Tried to get my aunt admitted to the hospital so they could administer morphine. She was removed…read morefrom her home against her wishes and against her healthcare directive putting her at great risk. After the doctor at the hospital checked her vitals, he did not understand why she was there. She was immediately released and sent home. Very poor service.

I would never in 1 million years. Use this hospice care or Service. The hospice nurse couldn't have…read morebeen more unkind, rude and took terrible care of my dying father. It was an absolute disaster. She was so unkind and rude and clearly did not know what she was doing. Run. It was inhumane.

Harborside Hospice is a company that really cares about not only their patients but also the…read morepatient's families. During my great-grandfather's final hours, Renee was there to be with him and my family got to say goodbye. Renee, Elaine, and Heather are some of the best nurses I have ever met. Highly recommend this to everyone.

Great school, great care, great office experience. Comfortable kids, good education, horrible bus…read moredriver choice.

Whittier Rehabilitation Hospital's care of my mom's acute rehab and physical therapy was excellent.read more

I have been a patient at their Thorndike St. location for around 5 years. Have never been to their…read moreother locations. About 1 year ago I had my 2nd seizure within a year, so I gave up driving. Luckily I live in walking distance of this location. So I have always mentioned that since I can't/don't drive I can only go to the Thorndike St. location. This week I had a appt there. But when I went to check in was informed that the appt. was for there Pawtucket Blvd. location. And they try to make it that was my fault for not requesting to be seen at Thorndike St. As I have said I have only been to their Thorndike St. location in 5 years and do not drive. There should be some place in my personnel info. that I need to be seen ONLY at Thorndike St.

I've been a patient there for about 20 years and have found everyone there to bo extremely…read moreprofessional and caring.

I received the initial introductory paperwork along with the assessment payment, which clearly…read morestated that the evaluation cost was $340, and subsequent therapy sessions would be $85.26 each. However, I was charged $340 plus $85.26 for both evaluation sessions. At no point was I informed that there would be charges for two evaluation sessions. One of the owners, Laurie, claimed there was an error in the initial paperwork, which I believe to be misleading. Furthermore, during the evaluation, the therapist indicated that my son's speech development was age-appropriate. However, the final report--which was initially not sent and required follow-up to receive--contradicted this, recommending additional sessions for my son. This lack of transparency and miscommunication is concerning. OT Works demonstrates a lack of transparency in their pricing and displays unprofessionalism in their evaluation process. The evaluation consists of a brief interaction with the child, followed by 30 minutes of playtime in the tumble room, which does not seem to adequately address the issues or concerns brought up by parents. Their approach gives the impression that generating profit is prioritized over genuinely addressing the needs and well-being of the children they are supposed to support.

I used OT Works 4Kids to help my grandson with strength building on the recommendation of his…read morepediatrician. The individual work was helpful. When it came time to move to group work, I specifically asked that he be in a group of peers with equal mental, emotional, and physical abilities. They serve a wide range of children. The first group consisted of my grandson and only two other children. These children had significant issues they were working on and the group was exactly what I had expressed concern about. The director, Lauri told me my request was not related to the staff choosing the members of the group. They only gave me $40 of the $110 I paid. Lauri stated that we would have to "agree to disagree " about whether the group was appropriate for my child. If you have expressed concerns or requests, expect them to be disregarded.

Don't believe the 24-7 hours of support they claim. HOME HEALTH services availability claim of…read more 24-7 is not true. I called their HOME HEALTH 24-7 number, 603-681-3500, at 7:45 am and got a recording the call was being transferred. then, i listened to music for the next 5 minutes. no one answers the phone! i tried a 2nd time and again NO ONE ANSWERS! i called the main number, 603-893-2900, several times and no one could help me. i asked for the RN on duty and she transferred to yet another voicemail in orthotics! the poor receptionist (who was very nice BTW) tried connecting me to Emily, director of HOME HEALTH and I got voice mail. i called back again and was finally connected me to the secretary of the CEO, Stephanie, who tried to patch me through to the director of the HOME HEALTH CARE DEPT. Weeelllll...... it took the CEO's secretary almost 15 minutes to find the head of HOME HEALTH CARE so we could do a 3 way conversation. i'm writing as this is happening. what a circus! I finally spoke to Emily, director of HOME HEALTH CARE, who FINALLY connected me to Mary, manager of HOME HEALTH, who said she wasn't the RN on duty but could fill in for her. who knows where's the on-duty RN?? the whole rigmarole took 45 minutes. unacceptable! i asked Emily why all this happened because she ought to know i was going to say bad things about her company unless they can explain this meltdown. she said she'd follow up with me after she investigates and i'll post an update if she actually does. this company might be ok for hospital rehab services, but from my experience, they do NOT provide 24-7 HOME HEALTH CARE support. have a back up plan if you use them for home rehab... UPDATE #1: i've not heard from the director yet (Emily) but here's what happened: Mary, the manager of HOME HEALTH asked me a lot of questions and said she'd call my doctor, then call my visiting nurse and then call me back. exactly one hour later, she called back and started asking a lot of the same questions. i asked her exactly what i was waiting on and she said "nothing"!? i reminded her that she said she'd call my nurse and doctor. she said she called both but the nurse can't come unless she gets permission for her to come today, Wednesday, instead of their next appointment day, which is Thursday. I see all my docs on Friday and am aghast that it's such a big deal for the visiting nurse to come 24 hours early to see if my issue is really a major concern. as a side note, Mary was just going blah, blah, blah. so i hung up and called the doctor's office myself. if that's what has to be done, i wanted to make sure it got done. i asked the doctor's office if they would give permission for the visiting nurse to come a day early because the HOME HEALTH nurse had not done so!! this begs the question: what the heck did Mary talk about when she called my doctor? apparently she didn't ask for the OK to come today instead of tomorrow. i'm not dealing with "Mary" anymore. that's a dereliction of duty for her not to ask. my doctor's admin said, "oh, sorry, the doctor is in a meeting. she texted me and i'm waiting for her to get out of her meeting to ask that." that was almost an hour ago. so i called the department in Faulkner Hospital where the doctor practices and asked them if any of the doctor's peers could give the ok? Answer: "NO, only your doctor can do that." my response, "ok, well, if my doctor is too busy to send a text giving permission for the visiting nurse, then i'm FIRING MY DOCTOR." (that of course has nothing to do with HOME HEALTH CARE at NORTHEAST REHAB but i just threw it in anyway.) amazing: just to get the nurse here 24 hours early, i'm considering firing my doctor who seems to be ignoring my pleas for help because she's in a "meeting". my doc's office is 50 miles away (in Mass) and i'm not supposed to drive (doctor's orders). of course, they asked if i could drive down. the answer, "not today." UPDATE #2: the doc just called me and is sending the visiting nurse over today to check things out. it is pretty unbelievable that i had to go through 3.5 hours of bull sh*t just to get a visiting nurse to come over and look at my wound 24 hours earlier than planned... UPDATE #3: well, apparently the manager of HOME HEALTH, Mary, has decided that no one there feels "safe" to come over to see my wounds. No one would tell me what was happening until my doctor called to tell me. Wow, i'm 64 year old woman, living alone, who just had surgery and they don't feel "safe" coming to see me because i vocalized my unhappiness about spending HOURS trying to get ahold of them.

The staff at Northeast Rehab are very professional and caring. My daughter receives OT/PT/Speech…read moretherapy here and she enjoys coming. Easy scheduling/rescheduling; accepts insurance and pleasant atmosphere.