Outstanding customer service, removed three loads of trash, and worked with my odd schedule. He was…read morekind and didn't mind when I had to adjust the loading times! I highly recommend 10-95 Transport. Great value for the service.

From the owner: We take all jobs big or small. We are fairly priced compared to other trailer rentals and junk…read moreremoval

Great people to work with! The trailer was exactly what we needed for our household move. The…read moreowners are very friendly and flexible with pickup/drop-off times.

Did the 24/7 pickup. They failed to leave a key in the key box so we would not access our rental.read more

Negative stars would be accurate. I had the worst customer service experience of my life…read more I'm an interior designer and I needed to haul things to Austin for an install. I called and tried to get a hitch installed with a pull along long trailer. The Prosper location said there were multiple in the area and that they could install that day, would call me back to verify. Never heard back from him, called the next morning and was informed he was now out of town and would not be back available to do a setup until Tuesday morning. I could go to the Richardson location and drop my vehicle off in the morning and pick it up at the end of the day. I watched the video on how to install a hitch and it is literally 6 bolts and I probably could have done it myself but I didn't want to risk it. No time frame could be given other than you can pick it up at the end of the day. My next solution then was to rent a truck and use a pull along dolly for my car, not ideal but would get the job done. We went to U-Haul in Prosper and three kids tried to set this trailer up and we're not having any success. They went into the store to try to get the manager help them multiple times and he never came out. After about 20 to 30 minutes of them trying to get my car on this dolly they assure me that everything is set up correctly. In Austin and the car came off of the dolly and got lodged on the trailer fender. We had my dogs in the car that was being towed and my daughter was with me, it was 9:00 at night and I called U-Haul roadside assistance and they said it would take $250 for someone to come out to help me. Thankfully we were not far from my friend's house and they and the kindness of strangers figured out how to get the car off of this situation, cut the chain that was holding the car. The left side tire the bootstrap had completely come off, the chains had come off the other side which is why the car was lodged that way. I kept getting disconnected from Representatives at U-Haul. I still have the truck full of the items for my project so I needed to get it dropped off the next morning. The dolly is bouncing around on the back since there is nothing on it so I felt very unsafe driving it. I went to the U-Haul closest to my friend's house and the person told me that they don't take trailers. Didn't even try to help in any way shape or form. They just don't accept trailers. Fine. I went to another location closer to my project off Manor Rd and the guy was rude and said that they don't take truck and trailer separately and I would have to call Uhaul. I was on the phone holding for you all for 25 minutes, he came back out, I asked him to help me take off the dolly hitch and he turned around and left me standing there alone and frustrated to figure it out. Again, customer service hung up on me. I finally figured out how to get it off and left it there, a manager called from corporate and I gave her a full report of the whole situation and told them where the trailer was located and the situation. I then get a call and a voicemail from someone at uhaul saying if I don't come up and pick up this trailer immediately I would be charged double for it. I get everything unloaded from the project and then attempt to set up delivery of the truck. I speak with several agents, and hung up on several times, frustrating beyond belief. One agent in particular named Cynthia told me they would charge me double for the trailer and that I would have to drop the truck off 30 minutes from my location. She was probably one of the worst customer service agents I've ever spoken with. She kept arguing with me. I then get a text message that I can drop off the vehicle at the 620 location in Lakeway. This could have potentially been a fatal accident! That car had come off of the dolly on the interstate there could have been multiple incidences of fatalities! I was disgusted with this entire company and every single person who I spoke with had absolutely no Spirit of service and should not be IN customer service! I am so disappointed with the entire organization.