I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

Honest and fair prices for repairs. Been a customer for a few years now and we've always…read moreappreciated the service and honesty from the whole team at NE. They don't try to push anything on the customer like other shops which is refreshing and their timing to have repairs done is reasonable.

I've gotten all of my repairs and oil changes done at Car Care for the past couple years and LOVE…read morethe service. They're honest about what my car needs & when and I love going to them for my cars maintenance. Highly recommend

Took my Jeep in for an oil leak originating from the same location of a repair completed over a…read moreyear ago. They found the leak and made the repair no hassle and no charge. That is exceptional service, and I highly recommend them.

Had my vehicle in for brakes (master, lines, a full job), however when it was returned to me my…read moresteering wheel radio controls, cruise control buttons, horn, everything - had stopped working. I went back to the shop for two more repair items on the same vehicle and brought attention to the issue. When made aware, the shop response was "how can you prove we did that" and said that they would conduct a diagnostic, however when it would be revealed that they didn't do it, I would be responsible for the labor costs. Rather than accept the two repair jobs I had brought to the shop, and rather than offer to help with some diagnostics in the wake of accusations questioning the shop's integrity, I got argued with by 3 employees in the lobby. Mind you, I never once raised my voice, lost my temper, or anything undignified like that. We're not lying, you are. That's what I've come to understand of the shop. That - and all vehicles I've had enter the shop leave with new issues. The two techs that worked on my vehicle are no longer there, either, so doesn't seem like they can keep a consistent trained wrench under their employ. HUGE lack of confidence in this shop techs, and less in the management. Regardless of what the break and fix is - as a manager I would be embarrassed to see my staff address clients that way. The only correct way to stand behind your work is to prove it is quality, not calling your customers liars when your integrity is questioned.

Overpriced since new ownership. Twice they didn't do the job right and I had to return, simple tire…read morework both times. Won't be back! Got me twice but not a third time. So much for the local shop.

Had a major preventive maintenance job completed on my Acura at Bronk's on Northland Drive. A week…read morelater, the car drives great without any issues. Friendly service. Volunteered a discount I didn't realize I had. Prices lower than the dealer using Acura brand parts.

My husband and I were told to drop off our vehicle, so we did at 7am. At 9am my husband called to…read morecheck on the vehicle the office guys said they have the vehicle and it is still in the parking lot. Then in the afternoon my husband reached out to the garage again and was told it was not in the garage yet. So, my husband waited all day from 7am to 4:45pm with no vehicle. When I got home at 4:45pm he had told me he hadn't heard anything. We decided we would go to the garage to see what was going on with our vehicle. When we got to the garage we were told it had just got in the garage and they were beginning to look at the vehicle. The guy in the office was a complete jerk and very disrespectful. He said to us "what do you want me to do call you every 5 minutes". I then reminded him that he hadn't even called us once. He said I don't know what you expect me to do we had 6 appointments that specific day. I asked him if he rather us go somewhere else. His reply was go someplace else. That is exactly what we did. Our vehicle needed brakes, tire sensors, rotate tires and a new reflector on the bumper. We will not go back there or recommend this place. Never had this issue in past with this garage.

These guys were super helpful and i really appreciated how well they not only treated me, but the…read morerest of my family that goes there. I highly recommend this place.

I was in need of new tires and my husband suggested I call North End because he had just heard a…read morecommercial for them. I called and got a price from a few different places to compare. North End was the most reasonable and had name brand tires that had great reviews - as well as the sales guy letting me know he just put these tires on his wife's car... which I think says a lot :) We dropped my car off that night and it was ready to roll the next day at like 9AM! Fast and good service. Happy with the tires, too!

My car needed realignment and several other things attended to…read more Doug and Paul explained the issues and fees upfront and have an estimate. They were very helpful and fair and I can't say enough nice things about the owners and employees. As a woman going for car maintenance, I am very happy and highly recommend.

My car alignment was terrible. They told me what wrong and did a rough alignment to help my car…read moredrive better than it had been. They didn't charge me. I will be returning once the work is complete.

Have had work done on two vehicles here multiple times. Great experience each time. They could get…read moreus in pretty quickly and are honest in their recommendations, quotes and work.

Best service I've ever had!!!!! id reccomend this company to everyone. theyre very professional and…read morekind people

Great experience during my recent purchase of a used Mercedes Benz at GR Motor Car. Tom Kilmer, the…read moreowner, was friendly and courteous. He responded quickly to my inquiry, and made sure the car I was interested in was available for me to test drive. They take pride in servicing and maintaining the vehicles they sell. Tom made sure to personally introduce me to his service manager. When it came to making an offer, Tom was respectful and fair. I felt like we both got a good deal. I look forward to an ongoing relationship with Tom and his team at GR Motpr Car.

Amazing service by all service managers. Attention to detail is so great. I was called 3 times in…read moreone day to let me know the status of receiving the parts they needed to repair my car, and then when they completed the project! I walked in paid and they handed me the keys. Easiest transaction I've ever had with a car repair shop. I'll never go anywhere else & both my adult kids take their cars there also! A happy & more than satisfied family. Thank you GR Motorcar!