We purchased a new 2025 40 ft Puma and took delivery in April 2025. Sales team was good but was…read morenowhere to be found when we started having issues with several items including our Girard tankless hot water heater not working E5 error code. We got handed off to the service manager who was unpleasant to work with and handed us off to the manufacturer Lippert. We kept getting bounced back between Wanda RV service manager and Lippert because neither wanted to own and resolve the issue. A year later June 2026 and we still don't have a working tankless hot water heater. Wanna RV does not stand behind what they sell in the first year of warranty and I would not recommend them. Their service manager was abrasive and most concerned about how much money Wana was out "were out $200 and can't keep throwing parts at it " A 40 ft RV is not like a car where you can take it into a service center. Lippert knows they have many issues with the GSWH-2 tankless but are simply trying to cover them up.

We bought a new 2024 Rockwood 2720IK in late July. As other reviews have stated, the price…read moredifference is significant so we drove from NC to IN to pick it up in late July. My wife and I loved the area and plan to pass through again one day. The service desk has been consistently respectful & helpful but although the sales staff was nice they were also condescending at times. I understand that the manufacturer is responsible for the build quality and components used but I did ask for the camper to be inspected for issues weeks before arriving and I was told that was part of their process. The camper had a few defects... hot water heater needs to be replaced bc it's leaking, slide topper needs to be replaced bc it's sagging and holding water and the biggest issue is that the slides leaked all the way home. When we arrived at home, the kitchen floor had a puddle of water on it because all the slides have a hole exposed in the bottom corners. I specifically asked for a service tech to inspect the slides before we arrived and they were obviously not inspected. We decided to upgrade the batteries because we were told they were AGM, only to find out they were flooded when we got home. When I discovered that they were flooded I called to ask what's going on and found out that they don't sell AGM batteries at all. To their credit they did issue a full refund but this revealed a lack of knowledge by the staff. We did receive a very thorough overview of the camper but we can't remember his name. We learned a ton of things about our new camper and even things about our existing camper we didn't know. We were very grateful for the walkthrough. They also did a great job sealing the roof. I just wish they put the same effort in making sure the slides didn't leak. Due to these defects we were only able to use the camper for 1 trip since the purchase because it's been sitting at a dealer in Raleigh waiting for the parts since mid September. We have decided to never buy another Rockwood and never buy another camper at this dealer.

If you are in need of RV warranty or repair work we highly recommend Severe Custom Rv Restoration…read more We had the last of our warranty issues taken care of on our way back home from Florida this week. On our way there we had a tire blow causing damage to our Cedar Creek. The owner was able to work us into the schedule to take care of the repairs whille we were there for warranty. He went above and beyond to make this happen! Our Progressive RV insurance was great to work with. Between them both we are back on the road!

From the owner: Severe Custom RV Restoration and Repair provides RV repair services in Shipshewana, IN area. For…read moremore information about our pricing, feel free to give us a call We serve Shipshewana, IN, Middlebury Town IN; Sturgis MI; Ligonier IN; Lagrange Town IN; Constantine Village MI; and the surrounding areas. RV Repair, RV Repair Shop, RV Mobile Repair, RV Flooring Replacement, RV Roof Repair

I contacted Jay at Twin Lakes RV Repair about an issue with our slide out. He was booked up, but…read moregave me the contact information for another repairman who was able to come out the same day. He fixed our issue in 1.5 hours and at a reasonable price. I wanted to thank Jay for the recommendation!

We've worked with Jay, owner of Twin Lakes RV Repair for many years. Recently we ask Jay to help us…read morewith an insurance claim for a new roof in our 5th Wheel. His estimate was spot on and he will replace the roof with a state of the art material that carries a lifetime warranty. Jay is the best at what he does and I trust him completely. He gives good value when he performs repairs.

We were staying in Shipshewana and had a problem with a front wheel bearing. I checked the reviews…read moreon Allegiant and called Tony early in the morning. He informed me he had room for me the same day. I drove my rig over and he not only took care of the front wheel, I also mentioned having problem with one of my slides not working correctly. Tony and his crew took care of both problems and had my rig to me the same afternoon. Clean shop and very reasonable price.

We were sideswiped on the highway and needed repairs. Allegiant was recommended to us and boy, are…read morewe happy with the quality of repairs and service! The workmanship is outstanding! We were kept appraised of the timeline as work went along. Although it took a little while due to supply chain issues in the RV industry here in Elkhart, it was WELL WORTH the wait. Our rig looks brand new. It's a beautiful job well done. We wouldn't hesitate to drive a distance to come back to Allegiant for any future repairs or service needs. Although it's a small shop, it's mighty. The staff is professional, courteous, and well skilled in dealing with any repair or body issues you might have with your RV. If you read the reviews on Google, they are a 5 star company in Middlebury, IN, and we can't say enough about how well we were treated and how beautiful our rig looks. We left a positive review there, too, we are so grateful for the awesome job you did. Thank you, to Tony, and the professional skilled people you have working for you. You are a true asset to the Elkhart RV industry.

They were great people they kept their quote, and the work was great very friendly and helpful…read more They are great people to work with very professional highly recommend them.

From the owner: Specialties: RV Repair…read more Products: RV Parts, RV Accessories. Services: RV Service, Awnings, Rubber Roofs. Locations Facts: Behind Arrow Industrial Sales.

New travel trailer owner. Called and asked for a ballpark quote to reseal my travel trailer. Was…read moretold unsure but $300-$400 which I understand is just what I asked a ballpark number. When I dropped off the unit gentleman looked it over and nothing further was said. I was called a few days later by the gentleman, who advised the the total was $1185.65. I explained how I was told a ballpark number near $400. He said I don't know where the number would have come from. Picked up the unit today, stared a conversation about how much the cost differs from the ballpark quote. The owner very quickly stated he doesn't work for free and the lady never told me those numbers. He said either pay $1185 or leave the unit . I understand not working for free.. however nobody would accept a cost of three times the original ballpark without even a phone call to see if this is ok to proceed. Will never return and will advertise often about my experience. The requested work was not satisfactory either, didn't even do a complete reseal as asked, touched up the vents not new sealant, the lights were also not resealed either. See photos

After finally speaking to someone competent on the phone at Jayco, I was recommended to come to…read moreTri-Star by them. My slide had to be removed for repairs and, because of manufacturing defects, some rotted floor had to be replaced, and some other issues along with electrical (again, a dealer caused problem). I stopped there on a trip and let them have it for 2 days and the work was done very well. They were very professional, friendly, and accommodating. Even though they are 1,000 miles from my house, I will save any major repair that can make it here until I am on a trip so they can work on it. Very happy customer here.

Just had some paint done to our coach. What a great experience. Josh does excellent work as do…read morehis employees. We worked with Darrel and Josh and are very pleased with the results They were able to blend the paint in so well Amazing!!!