Karen & Anaclet have been amazing as I've transitioned into my new home…read more It was a pleasure hosting an event poolside & meeting fellow neighbors. I love community building and grateful to be in a space & place that will happen.

if you could leave a 0 star I would here's why -- first day of move in apartment spelled like weed,…read moremosquitoes infested all over my room, and living room light didn't work, as well with bedroom fan not working either, toliet system here is awful! you have to flush twice once for toliet paper and once for your actual shit, another thing to add here a 1 bedroom here is going to cost you around 1700 a month OUT THE DOOR all expenses. you can pay 1700 a month anywhere else and it's way better. Also the back pool never clean always a weird color. Another thing to add shaders fell on peoples cars shattering windshields, then the following week the whole apartment complex was flooded many cars with flood damage, this caused construction for a month half people had to drive all the way around to get in. Also WiFi will go out 4-5 days at a time this makes it impossible to do schoolwork/work. Also another thing to add my neighbor above me has to get black mold removed from his room. PLEASE don't get trapped in a lease here like I did it's overpriced and your money is way better anywhere else in Tempe University Housing, The Carmin, anywhere else. -Johnny

Make a maintenance request and they will never come to fix it unless your apartment is burning…read moredown. The noise is extreme, at 5am the leaf blowing, the grass cutting machine plus my neighbor upstairs that has loud music 24/7 and the loud stepping on the floor and you cant tell him anything because he doesn't care.

I moved into a second floor unit here in the spring of 2014. I signed with the old owners but was…read morequickly introduced to the new management that bought out the remaining rental properties. Half of the units are privately owned and half are rented by valley income properties. My unit is renovated and has all granite, stainless appliances, and a stacked washer/dryer in unit. I have had a few maintenance issues here or there, but nothing too serious. I had a roof leak that was promptly fixed (even with a new roof being put on), and my washer broke which was replaced within just a short few days. Even though these maintenance issues were promptly fixed, i have always been contacted by the contractor himself and not by my property manager. For little items such as fixing my closet doors, I just had done myself since the management never replied after multiple attempts. There are stray cats in the complex that leave poop everywhere as well as dog owners who do not clean up after their pets, which is annoying. The pool has always been clean every time I have gone. The grass is always watered and landscaped every week. Overall I enjoy living in this complex. Ive never had serious problems with my unit and the neighbors are quiet as far as I have experienced. I would recommend to others.

You're On Your Own Here -- No Help from Management, No Accountability:…read more Living here has shown us that if you run into any serious issues like disruptive neighbors you're completely on your own. Management hides behind policy, gaslights your concerns, and ultimately does nothing. We reported constant, heavy stomping from the unit above us, happening all day long across different rooms. We provided video proof, audio recordings, and even a recorded conversation where the neighbors themselves admitted to stomping and showed no intention of changing. The response? Management repeatedly gaslit us by saying the noise was likely "a washer or dryer" -- and then instructed us to stop attempting to resolve this with the neighbors. They say they "take every report seriously," yet they continue to dismiss everything we send and stall behind vague internal processes. It's just lip service. Bottom line: if you get unlucky here, management won't protect your right to quiet enjoyment even though it is in the lease. You'll document and follow every step -- and still be ignored.

Overall negative experience with staff and management. Not at all customer focused. Very mercenary…read more Cleaning and maintenance staff are great.

The apartment has gotten better since new management there's no more trash around the premises and…read moreno shopping carts and when I brought up about the dark hallways they said they ordered bulbs already . Thanks for cleaning up I do my best also to pick up the trash I see Shirley Idolor in apt 36

Jordan was the Best Manager The Lennox had in the 4 years that I have been here. Why he is now gone…read moreI do not know and I do not know what will become of this building now that he is gone. Jordan got things done when needed, he was getting the place cleaned up. Every other manager was rude, and it would take forever to get Maintenace request taken care of. Now that Jordan is gone the cleanup and repairs in my bathroom that flooded has not been completed, i still have a hole in the wall The rent goes up but nothing is upgraded. water gets shut off at least 2 times a month for water leaks even after the change in giving each apartment a shut off valve. I do not know what is going to go on now with Jordan gone, I guess I will see but I sure miss Jordan

imagine flying into sky harbor international airport and looking out the window to find an…read moreobnoxiously colored building... what the heck is that?!?!?! oh yes folks, it's the vale lofts on w university!! they offer various types of living space: studios, 1or 2 BR, and work/live units. located minutes away from ASU, this complex is conveniently close to just about everything!! and if you don't feel like walkin the bus stop is right there :) the insides of these condos are real basic and yet really cool. random odd-sized windows in the most unimaginative spot on the wall is what gets me! concrete walls left exposed with hardware to match seem more suited for a male tenant, but with the right kinda flare just about anything can be done to spruce it up!! the spa is great, decent workout area, and the people that live there are all pretty nice as well!! besides the kinda sorta ghetto-ish area directly behind the complex you've got yourself a great place to live!! enjoy!!

It's important to know that the staff of this apartment complex is very pleasant and responsive…read more Most of the residents are students who are polite and interesting. And the views are remarkable. However, the buildings are filthy. The halls the elevators and especially the outside sidewalks are grimy and stained. The problem is the corporation will not hire enough cleaning staff. Also if you move in, make sure your apartment is in good shape. Report and insist on fixing grime along the floorboards, marks and scratches on the walls, peeling wood and paint in the kitchen. Be very, very detailed in your first assessment Also know that the amenities can often not be working. I think this is all because of bad staffing. Though every member of the staff is competent, they are all overworked.

Lived here for a year management is awful. Everything is broken all the time the view is pretty…read moregood and if you were planning on using the pool, don't because it's always closed. Would never live here again

I have been living at these apartments for nearly seven years now. The improvement in quality since…read morethe new owners took over a few years ago has been remarkable and I attribute much of that to Marie. She is truly so kind and dependable and we know if there are any issues with our unit she will ensure it is promptly fixed. While most places in the area are often overpriced this unit is reasonable for its size, its amenities, and location in proximity to ASU's Tempe Campus, Mill Avenue, and Tempe town lake. The complex is continually improving adding new features to the units and property. I would undoubtedly recommend it for anyone looking for a place in the area!

Very nice place to live just West of downtown Tempe, Management takes great care of the property…read moreinside and out and is responsive to any issues or requests. Highly recommended!

i lived in the North tower in a studio for a year and a half. I stayed through two summers as well…read more everyone has a different experience but overall I would recommend living here Pros: -gorgeous apartments with great views. studios come unfurnished but was still big enough for a queen bed, love seat couch, small bar table and several other pieces of furniture. had a walk in closet as well -fast elevators! at least from my experience in the north tower. security is decent -pool has a lot of chairs so there's usually always space available (when the pool isn't shut down) -located in the heart of tempe, perfect for ppl who wanna be next door to both mill and campus -one of the nicest apartments in Tempe overall. I would say the pricing is worth it -community events happen often with free food and activities. they had an event with Celsius at the pool deck and I went and snagged like 20 cans of Celsius for free Cons: - appliances inside my apartment weren't always functioning properly. The washing machine would eat my clothes regularly, and the dishwasher would flood my sink with disgusting dirt water when draining (yes I contacted maintenance & the issue just continued to happen after they came multiple times, ended up just not using dishwasher) - not sure why they would completely redo the pool and close it for months right at the beginning of the summer. and no we did not get compensation for not being able to use amenities. pool was shut down a lot actually for draining and cleaning when residents bring glass to the pool deck. - parking garage is managed by a separate company that did not do regular maintenance, or really any at all. I'm talking specifically about the wall by the north tower entrance on the 4th floor that accumulated a LOT of bird feces (you will encounter the pigeons that live there daily and they will do their business on your car), as well as the hanging canopy that broke and was never repaired. -when in hallways, you can hear inside people's apartments very clearly, and when you are inside your apartment you can hear hallway noise. luckily you can't really hear neighbors when everyone is inside.

The only thing I positively say about living there is the Tempe view from my balcony, which doesn't…read moreeven reflect the property itself. Maintenance was pretty bad. My ice maker was broken for the entire year, then they finally came and fixed it the last week before I moved out! They also advertise a giant screen at the pool area, and have it marketed as currently there, even though it's not and doesn't look like there's been work to put it there. Going to class was absolute chaos. Minimum 5 minute waits in rush hour just to get on the elevator, then your cramped in there and stop on just about every floor before getting to the bottom. Not worth the high rents. Would NOT recommend

If you have a friend who lives here, make them visit you instead of coming here. This property is a…read moremoney grab and recently installed a sign making you pay to visit. It used to say first parking and now you have to buy a permit. No thanks. Money hungry company

We had a great experience touring the apartment community with a leasing agent named Cody. He was…read moreprofessional, funny, welcoming, and very knowledgeable about the building and amenities. He didn't rush us; he took the time to answer all our questions, pointed out details that really mattered, and made the entire tour feel relaxed and informative. It was clear the entire staff genuinely cares about the residents and take pride in the community. This has been our best tour so far.

I would like to give a shoutout to Noelle the property manager from Lofts ion 8th. She is very…read morebusy, but very responsive. She was so helpful with the many questions we had during my time at Lofts. If you couldn't reach her, she would always find a way to get back in touch with you. Having a reliable property manager makes all the difference in the world. The units are updated, close to everything and has an attached garage. I would recommend this complex to anyone looking for housing close to ASU.

Great complex for college students, management is really responsive and attentive! Very convenient…read morelocation and great price for what you get as student housing, especially compared to other apartments. Would live here again if I was still in college!