I lived at the standard for almost 3 years and it was the best experience I've ever had in an…read moreapartment. It is a resort style apartment which is obvious when you see the outdoor amenities. The pool is huge and wonderfully up-kept, and the outdoor grills, seats, and rooftop area are beautiful. The manager Glenn runs the property very well, he hosts events frequently to get the community together with themed events, and everyone is very friendly there. Maintenance was extremely infrequent for me, but when I needed any, I received it same day and sometimes same hour. Maybe the best part of the standard is its location. One block from the start of old town Scottsdale makes it an easy walk to the many shops, art exhibits, and great food options. I would highly recommend anyone wanting to live in old town to take a look at the standard!!

Best location in the city and the team taking care of it is really nice. The pool is always looking…read moregreat and the landscaping is awesome. There's a lot of pricey new apartments around but they're on a busy street. Just look at other places' reviews compared to this place, it's crazy tbh. Paul is probably the coolest maintenance supervisor I've ever met and Neil is super nice. Glenn at the from is the man and has community events. Ewelina is the leasing agent and she's super approachable. I think I'm getting spoiled here idk if I could ever stand another complex like the others I've lived in

Before I moved in to Emerson 9 months ago, I researched over 20 apartments in the Tempe and…read moreScottsdale area and am so glad I chose Emerson on Mill over all other apartments I toured and researched. The apartment is in a great location and close to airport, shopping, movie theaters, restaurants and anything else you could imagine by stepping outside your front door. The apartment is well maintained and love the interior hallways and security access as well as the many amenities such as the pool, outdoor grills and fire pit area, gym, pool table, movie theater, conference room and so much more. This is by far one of the most well kept properties and very attentive to all of the tenants needs in a timely manner when a work order is placed. I give all the credit to the management team as they are by far one of the most friendliest and professional apartment staff I have dealt with and that goes for the manager Danielle all the way down to the cleaning crew, maintenance crew and the security staff who are always doing a great job of making the place a wonderful and safe place to live. The apartment layouts are spacious and well designed and wouldn't want to live anywhere else but Emerson as I haven't found anything that compares to what Emerson can provide and they have proven that over time. What makes this place so great besides the apartment being well kept, the great amenities, and not feeling like there are a bunch of crazy college kids running around everywhere is the personal relationships built with the management team. They truly care about the place and it's tenants and it shows! Five stars and highly recommend Emerson on Mill to those looking for a great place to live and to make some new friends as well. I will be renewing my lease for years to come.

Overall negative experience with staff and management. Not at all customer focused. Very mercenary…read more Cleaning and maintenance staff are great.

I have lived at the Cameron for 4 years now, and have said an embarrassing amount of times that I'd…read moreleave a review for Don with maintenance to no avail. This is my last month here & it would be dead wrong of me to not leave a very very long overdue shoutout. No matter the situation, day, whatever excuse can be applied to having a bad attitude at work, Don came to help with a positive & kind demeanor. As two girls in an apartment alone, it can be intimidating to have a man you aren't familiar with in your apartment. Don's presence made it an incredibly comfortable and safe experience for us. Never worried when appliances would poop out, as these things do, because I knew Don would have it handled impressively quick. It might be easy for some to overlook the people that are paid to service them, but he makes it insanely difficult to ignore his performance. It made a tremendously positive impact on our stay here, thank you Don.

Believe me, these pictures don't do it justice. This place is absolutely amazing. I wanted to move…read morehere for about 6 months and walk by it every weekday about 3x (when I'm on my daily walks during my work breaks/lunch right next door) and dreamt what it would be like. It wasn't at all what I expected. It was so much more. Paradise, if I may. The staff, top to bottom, have been extremely courteous, friendly, funny, helpful, giving and real. I have only encountered a cheerful and willing-to-help group here. To say they've truly made me feel at home and ease is an understatement. While I've only lived here a couple of days, my life has drastically improved. I love my apartment and my view of the mountains, Salt River and North Valley. It's truly breathtaking. VERY high ceilings with HUGE doors - so tall, this 6'1" dude can't reach the tops. It even came with speakers to Bluetooth my music to - which I didn't find out until I moved in. Special shout out to Shirae Pryor who originally gave me a tour and months later remembered me without having to reintroduce myself. She is extremely professional, helpful, goes out of her way, funny and put up with my enormous enthusiasm during my first few days of excitement to live here. The place is gorgeous, VERY well kept up, modern, with a lot of space/storage - like SOOO much storage space/cabinets/closets, even in my studio and the management team hosts parties, it seems like 2x a month free for residents that includes food, music and even alcoholic beverages, if you drink. Additionally, they gave me an extremely nice welcome package that included a cute little bottle of wine, two glasses and a bag of wonderful snacks. (Pictured.) Heck, even the lobby rivals many Las Vegas resorts I've stayed at. It's the definition of luxury. As you can tell, I cannot recommend this place enough. You're a 3-5 minutes' WALK to a ginormous outdoor mall including many bars, restaurants, entertainment, movies, Target, Ross, etc. Plus, a Sam's Club is coming very soon and just as close. Not to mention, you're a quick Lyft/Waymo ride to many, many more attractions, beach, restaurants and entertainment down/around Mill Ave. Even the Cubs Spring training games are an all-but a short walk. If you decide to make the right move and become a resident here, might I suggest three places you should try out: 1. Spinato's Pizzeria and Family Kitchens - about a 6-7-minute walk. Being obsessed with pizza since I was a kid, and while only eating here 3x now, I'm absolutely convinced it's in my top 5 favorite pizza joints of all-time. 2. RoadHouse Cinemas. I'm also a movie-lover and this is, BY FAR, my favorite cinema. It's just a quick drive up Loop 101. Make sure you try out their Screening Rooms theatres. They make the experience the best you can have. 3. The Arena Poker Room at Talking Stick Casino, which, coincidentally, is less than a mile from RoadHouse. It also rivals any/all Las Vegas poker rooms. Great games there. So, what are you waiting for? Move here as soon as you can.

Jordan was the Best Manager The Lennox had in the 4 years that I have been here. Why he is now gone…read moreI do not know and I do not know what will become of this building now that he is gone. Jordan got things done when needed, he was getting the place cleaned up. Every other manager was rude, and it would take forever to get Maintenace request taken care of. Now that Jordan is gone the cleanup and repairs in my bathroom that flooded has not been completed, i still have a hole in the wall The rent goes up but nothing is upgraded. water gets shut off at least 2 times a month for water leaks even after the change in giving each apartment a shut off valve. I do not know what is going to go on now with Jordan gone, I guess I will see but I sure miss Jordan

Update: (now that artero is gone) I love the location and my move in was smooth. However I've been…read morehere for a month now and things on my 72 hour list to get fix still have not been fixed . After a month I still have no washer and dryer. Also I had but in a request for my window screens to be fixed . They fixed all but one. Maintenance told me it could be a month until the last one gets fixed. I have to go to the office 4 to 5 times a day to even find anyone to talk to about my washer and dryer getting fixed.

Justin is very reliable, courteous, responsive, informative and very quick we love having him…read morearound and he is an excellent maintenance guy.

If I could give no stars, I would. I lived here for almost four years and I literally hated every…read moreminute of it. There was I don't even know how many employee/manager turnovers in the four years we were there- I lost count. We almost went a full year without a maintenance person and so nothing got fixed unless management deemed it important or an emergency. Every year that we were here, we had a major leak or something break; i.e. backup of pipes underneath us causing a major leak of sewer water on Thanksgiving, shower leaking and causing mold in the bathroom (twice in two separate units), spare bedroom leak causing carpet to smell and have mold, closet shelves falling down in the middle of the night; and so many other things. All of this was like pulling teeth to get fixed or to get anything from them at all. Robbie was the manager for the first two leaks and to be honest; I don't even know how he got to a manager position. He had no customer service abilities at all and was downright just an A** to deal with. Now let's talk about safety and security. When we first moved in, in 2019, there was security who patrolled all the time. That was not in affect for very long before they got rid of them. When the pandemic hit, everything went downhill and fast and Camden did not do anything about it. There were homeless people sleeping in the pool cabanas, bathing in the hot tub, lying unconscious with needles sticking out of their arms in the stairwells... we reported it all and all they told us was to call the police and I mean the police had better things to do understandably so they could never really do anything. Packages constantly being stolen, we were told to get them mailed somewhere else, crazy homeless people fighting in the streets every night at 3am, nothing done, drunk drivers crashing into the gate, nothing done. Someone even killed themself in the parking garage by hanging themself and they didn't even feel the need to let us know. They force you to pay for Valet Trash and they hardly ever pick up the trash when they're supposed to, and when they do they are lazy and refuse to pick up broken down boxes, etc. like they are supposed to. Oh and god forbid you accidentally leave your empty trashcan outside in the morning because they are quick to try to fine you for it. I mean the place is literally falling apart and their is crime everywhere, but you know the trash can is important. They advertise luxury living, there was nothing luxury about it. A month before we moved out, we had already given 60 day notice, I received an email from Lisa, (who I guess was the manager now, IDK) stating that one of the maintenance people had reported that we had an unauthorized pet in our home and we were going to be fined $500. We had our dog who is an ESA certified pet since we moved in, in 2019. I called right away, so upset stating we had an ESA letter on file and I couldn't understand why they were just saying this when we've had our dog there for four years. Lisa said whoever did the paperwork didn't do it properly but she could see that we had the ESA letter on file so she would let it slide since we were moving out in a month anyways. 1. it's not my fault the person did not do the paperwork correctly on their end and 2. they didn't bother checking for the ESA letter before they sent a threatening letter about fining us $500? Insane customer service. A couple of weeks after that we had a power outage and all the refrigerators in the complex basically blew up because they were so old and we were lucky because I called quickly and they gave us an old one from a vacant apartment; but we had to throw out a ton of food and it was leaking everywhere and it was a disaster. The maintenance guy just dumped water everywhere, rolled the fridge out; crashing into several walls on the way; and was like make sure you take pics of these marks that I crashed into so they don't fine you when you move out and left us to clean everything up. Bottom line- I don't recommend it.

This place runs an unethical business…read more While moving out, they charged me about $150 "broken door handle". The was a bottom screw that came undone on the patio door handle. I never made a maintenance request to fix it cuz it never really bothered me. Had no idea they would charge me if I didn't get it fixed. I asked them for a refund as I found this highly unethical as they wouldn't have charged me if I had made a request. They told me no! Read the lease agreement carefully as they will scam you further more with bs fees like carpet and cleaning. Even if you cleaned and the carpet is fine. Additionally and probably most importantly, the parking here is a disaster. I'm telling you, you will get towed if you sign a lease here. They hire a tow truck twice a week to just come through and pick residents out of THEIR OWN spots. Emily, please reach out to me if you would like to make things right. Apt 4017. UNETHICAL!! Don't live here.

I moved here in early 2022 when the previous management team was attentive, communicative, and…read moreactually cared about residents. Since the new management took over, this place has gone downhill fast. They increased amenities and trash fees while amenities were closed and trash pickup was inconsistent. They also misrepresented our lease terms and told us a deposit premium would drop off after we renewed our lease. Later they said we would be paying it indefinitely. On top of that, they started charging me $20 a month for renters insurance even though I already had coverage, with no communication about needing to resend documentation. Utility charges for shared amenities have also somehow doubled since new management took over. Parking is poorly managed, gates constantly malfunction, and residents have even been towed from spots they pay for monthly with no accountability. The maintenance team is great, but the front office staff is disorganized and rarely resolves problems. The most concerning issue happened when my husband broke his foot in March of 2025. The elevator in Building B repeatedly broke, forcing him to use crutches down three flights of stairs to get to doctor appointments. For a luxury apartment charging over $2,000 a month, having a working elevator should not be optional. Management also made excuses for themselves and were told they were only then made aware that elevators need routine maintenance and not just maintenance when it broke. We were also displaced for over a week after an upstairs neighbor flooded their apartment and had to fight management just to be reimbursed for the hotel. When we returned, our unit was dirty and damaged, even though we left it spotless. (pictures included) Between the constant fees, poor communication, cleanliness issues, and declining management, this place is not the luxury community it advertises itself to be. It feels more like a money grab. Don't just take my word for it. Look at the reviews from the last few years and you will see the same pattern. I hope management actually addresses these issues instead of continuing to ignore residents' concerns

The complex has zero security measures, therefore being of no assistance in the instance of theft…read moreor crime. No way of controlling or reducing the ease of criminal activity w/ documented incidents. I was happy and comfortable prior to this violation but the safety of my family has been compromised. Update: @Lily w/ SRG Residential. I understand that you have to respond in order to appear responsive, but none of your message applies to me and you are more than welcome to contact me directly. Your company being in contact w/ Tempe PD has clearly done nothing for the safety of my belongings or anyone else in this complex for that matter. It also does nothing in regard to replacing items lost. The property manager was unable to resolve my issue, so I'd say she was less than "glad" to speak to me about the situation. Again, you are more than welcome to contact me directly, but the auto response doesn't rectify this situation in any way. Thank you for taking the time to read about my experience w/ Salado Springs. I hope you're having an amazing day!

I love the apartment! Absolutely fantastic for the price, management is fantastic and they actually…read moreare quick to respond to maintenance requests. We will continue renewing!

I'm a first time renter and Prince seriously made my life easier when I applied to move in. He…read morewalked me through the steps and since I was moving from another state he always answered my phone calls and answered quickly. He made my life so much easier when i was moving. Mac is honestly awesome, he's always working hard and I never see him just sitting around. He's constantly making the property look clean, there's NEVER any trash outside of the buildings, he works really really hard.

A new complex that is reasonably priced. Management (Randa) is extremely responsive. Highly…read morerecommended this complex. Newer updated throughout. Only a couple of downsides one is the exercise room is only open during normal operating hours and you can not pay for additional covered parking. Other then that and normal community living issues (such as micro managing neighbors) everything is wonderful and is very safe. Definitely don't have to worry about police being at this complex often at all.

I would like to give a shoutout to Noelle the property manager from Lofts ion 8th. She is very…read morebusy, but very responsive. She was so helpful with the many questions we had during my time at Lofts. If you couldn't reach her, she would always find a way to get back in touch with you. Having a reliable property manager makes all the difference in the world. The units are updated, close to everything and has an attached garage. I would recommend this complex to anyone looking for housing close to ASU.

Great complex for college students, management is really responsive and attentive! Very convenient…read morelocation and great price for what you get as student housing, especially compared to other apartments. Would live here again if I was still in college!

I hate writing reviews, especially bad ones. But this has been our experience that has went from…read moregreat to a gradual consistent decline. It started with a 5 star back in 2013. But in the past few years it's has really gone downhill. We moved out in May of this year 2025 after over 12yrs for few reasons: dog waste!!! Smell of marijuana!!! And MAINLY The Uncontrolled ONGOING NOISE at the pool at 1-3 am of drunk parties that was not addressed by management FOR YEARS!!! When you have a unit that overlooks the pool side and some of the amenities you're paying a premium for " the view" but this view comes with pain, sleepless nights with headaches that is ignored and overlooked. When we moved out, the management double charged us for the amount that was already paid and then dragged it for a month and a half telling me that I owed them money after which I sent them screenshots of bank statements that my part has been paid. At the end we were told we were still owing them money for things that should have been covered under deposit that has been made back in 2013 but wait, they couldn't find the original contract because of management and system changes and they could only go back so many years (how convenient) kept calling me and when I tried to talk to the management and the Mark Taylor representatives and it's as if they don't know each other yet they represent one company. Each side, making excuses that they can't open my account and view my transactions. Instead of resolving, they sent me to collection. Never thought that a "luxury" community wouldn't represent itself in the same manner of higher standard when it comes to management and taking care of the people. I'm sorry, Mark Taylor - San Capella but you need a radical change!

San Capella has been the best apartment I have ever been in. To say luxury is an understatement…read more With the use of their Henry app, residents can be more connected than ever. I am apart of running groups and sand volleyball groups all because of the features Mark Taylor uses. You come for the beautiful features and amenities, you stay for the community. P.s., this property has the friendliest and best employees around.