Bad receptionist. She hung up on me without returning my phone call. She was not interested in…read moreonboarding me as a new patient. Kept telling me they were booked until October even though I told her I was ok with that. I guess they really don't want any new clients.

I just switched to Carothers Family Dental in San Marcos and am glad that I did. I had great care…read moreand my teeth feel sparkling clean. Very nice staff and would highly recommend.

These guys rule! I was embarrassingly overdue for a teeth cleaning, and they were super chill and…read moreefficient at cleaning me up. Then, I splurged for the Zoom Whitening procedure -- yeah it was like 500 bucks, but I was always a little insecure about my teeth and LOOK at these results.... Dr. Gentile is also a great guy and has a special knack at making you feel at ease. PS - banging yacht rock soundtrack both times I was there.

I am a Dentist myself. I have worked alongside Dr. Donnelly and Dr. Gentile and highly recommend…read morethem. They use the most advanced techniques and equipment in the field. If you're looking for high quality dental work and be treated the best, this is your place. I only trust these Doctors with my dental care!

We had a great experience here- the themed waiting room is amazing (definitely what drew me in for…read moremy kid at heart fiancé- he loveddd it haha). Staff is super nice and we were seen super quickly, not overcharged at all like other places have done... We will definitely be back!

Had a great experience with my kids. He was kind, informative and not excessive in treatment. Im a…read morenurse and midwife so I ask a lot of questions. He was thorough and patient with me. Kids loved the space too!

Got told 1 price for wisdom teeth removal, day before the procedure got called with a significant…read moreprice jump. Will be moving on to a different dental office in the future after 10 years here.

if you don't have insurance don't bother coming here, or even if you do just be wary. I called for…read morea cleaning they told me it was $150 they took the X RAY scans and then told me they didn't have a hygienist in today. they came in to tell me my cleaning would be $375 next time I came in and that I have gingivitis ( my gums are perfectly healthy and never bleed, no irritation whatsoever). they also said there was a hygienist in office once giving me the total but the doctor said there wasn't? very confusing place, most dentist places scam you but I'm beyond pissed off.!

I had heard great things about Dr Van De Walle so I went to have a crown adjusted due to a little…read moreoff in the way it made my bite feel. He grinded down about 5 teeth to adjust a mild situation. It was way worse, and he didn't grind the crown, but teeth. He never asked, just went in very fast and did it. I now have clicking and TMJ. His staff is nice, but I will never go back. He also appeared to get mad at me when I went back to adjust it and defended what he did. Territble

I've had so many bad dentist visits in the past that I was very nervous about going back to any…read moredentist ever again. Dr Van De Walle and his staff are amazing, everything was comfortable and painless and the honesty and integrity that I experienced there was priceless. I would highly recommend them and I will be a customer for life.

Extremely money hungry dentist and orthodontist team…read more Find somewhere else. Wish I had checked the reviews in advanced.

I went here for a routine cleaning and an annual exam…read more I really liked how the staff researched our insurance prior to the appt and advised us of the cost, which was minimal. Dr Brossart adjusted my night guard and answered all of my questions. I was not rushed out. The staff was courteous and professional.

I have been going to Dr. Milligan for many years and would not go to any other dentist. Dr…read more Milligan takes the time to do quality work instead of the rushed jobs that you will get when you go to these big chain store dental offices. I especially like how he treats his patients. I had a tooth extraction and Dr. Milligan called me that night to see how I was doing. That extra effort on his part goes a long way with me. I would highly recommend Dr. Milligan as your family dentist!

From the owner: Professional Friendly Staff, Extractions, Exams/X-rays/Cleanings, Dentures and Partials,…read moreRestorative Fillings, Crown and Bridge Work, Root Canal Treatment and LUMINEERS

All employees are professional and courteous. Dentist is incredible and thoughtful. My appointment…read morewas smooth and easy and everyone was attentive.

After a dental hygienist instructed by Dr. Drake, I think, put my permanent crown on, I began to…read morehave excruciating pain. I came back in for x-rays and was told this was normal. A few days later, there was no improvement, so I asked for pain medication. After this didn't work, I went to LR Family Dental, and was immediately told that the tooth under the new crown had abscessed. It was the worst pain I have ever felt. I have to have a root canal now. Dr. Drake offered to replace the crown, but I will never return there.

I have always had good experiences here (since 2022). I don't remember the prior dentist, but I…read morehadn't been back in a few years. Dr. Yang must have arrived here in the time that I was away, but she has been nothing short of fantastic to work with. Her and Miranda did a thorough job numbing me before even using traditional lidocaine so I didn't feel anything at all (which I was very nervous about). I was coming in for a re-filling of a molar that might have turned into a root canal, but they were able to clean and fill out the cavity underneath my prior filling. The front office staff is always so kind, helpful and professional, while still being funny and connecting with clients. They offered payment plans in case of a root canal, and always follow up on appointments, etc. I will continue to come here as long as I live in the area and I hope Dr. Yang stays close by as well! Thank you Dr. Yang and Ideal Dental!

Called to book an appointment , never called to verify insurance automatically sent out a pay in 4…read moreservice before even being seen by a dentist.

Update: Carus Dental…read morecontacted me immediately after my review. They apologized for my previous experience with billing and informed me that the previous person in charge of billing, whom my initial review was primarily concerned with, is no longer with them. Belinda, the new billing manager, is a very friendly and considerate person. Speaking with her about my bill, she was very courteous and helpful and Carus Dental is much better off with her in charge, imo! Delilah with the central office reached out to me to see what could be done to remedy the situation and promised to email me an estimate of my next visit. She was too very helpful and kind about the situation. Good bushiness practices go a long way. Other dental practices would do well to have people working for them who are as professional and efficient as the people who work at Carus Dental's San Marcos location. ------------------------------------------------------ I asked before the visit for the person in charge of billing, Britney apparently, to let me know about all expenses that I would be charged for before the visit began; what was covered and what wouldn't be. The doctor requested certain x-rays that were not covered by my insurance which the billing failed to inform me about, again even though I'd asked her. Upon collection Brittney wasn't understanding about the situation at all and insisted that she had nothing to do with the fact that I was being left with this bill. She was pretty rude about it in fact and I found her to be very offensive.

After being a patient for many years of the San Marcos location and extending professional courtesy…read morefor them calling me to change appointments (same day) multiple times, I was surprised by them asking me to sign a 48 hour cancellation form (fee of $75) for me asking them to extend the same professional courtesy in return to cancel an appointment (same day) I was not able to make. I cancelled my future appointments with carus dental I had and will NOT be recommending them to my family, friends or coworkers moving forward.