I went in on my birthday to use my $25 off on my mission for jeans that I LOVE! When I walked…read morethrough the door I was greeted by Brianna who was clearly happy I was there and eager to help. I explained to her that I was there on a mission to find jeans that fit me well. I was embarrassed to admit I wasn't even 100% my size is and I want to fix that today. Brianna seemed stoked for the task! I explained the kind of cut I think I want and she asked me to look around while she went to work on selecting sizes, styles and different washes for me. Once she had a solid line up for me I started trying them all on. Her and Chelsea came over a few times to check on my progress to see if I wanted any different colors or sizes in what was picked out for me. One of them also mentioned that with the pair I end up picking I get a free hem to help get the length just right for me! I was instantly sold on the curvy flare jeans once I knew I could get them hemmed for my short legs. Once they pinned my pants to be ready for the hemming, I checked out and they let me know when they'd be ready for pick up. A few days later I got a call they were ready and when I went to pick them up I was greeted with a smile by Brianna again! I honestly don't think I can get jeans from anywhere else after such a positive and custom experience at Madewell. I'll be back for suresies :)

Always have such excellent service here at madewell! But today was exceptional thanks to Chelsea!…read moreShe went out of her way to personally help me find an item that was sold out online, and made sure I was able to get it shipped to me, thank you Chelsea!

I don't even know where to start with this one…read more I ordered a Voorhees Badge Standard BLACK / 3XL and what shows up? A LARGE. Not even close. That's not a small mistake--that's completely missing the mark. Now here's where it gets worse. Instead of fixing their mistake like a professional company should, I'm the one stuck jumping through hoops. I've got to print labels, package it up, and ship it back before they'll even send a replacement. And guess what? They don't even have my size anymore. So now I'm forced to settle for a 2XL because of THEIR screw-up. Let me make this real clear--this isn't just an inconvenience. I'm a right above-the-knee amputee and have been in a wheelchair for 16 years. Returning packages isn't some quick trip to the post office for me. It takes effort, time, and planning. All because they couldn't send the correct item in the first place. And the cherry on top? I don't even get my replacement until they receive the wrong one back. So I'm stuck waiting even longer for something I already paid for. You messed this up--not me. But somehow I'm the one paying for it in time, effort, and inconvenience. With over 1.4 million views on my Google reviews, I take customer experience seriously--and this one is a complete fail. Do better.

Let me just tell you that I've been representing this company for honestly about 25 years ever…read moresince they started. The service at the store is always phenomenal. The people are friendly and it's good to see familiar faces. The clothing that they offer is very well-made comfortable and what I love the most is that it's always changing styles and rarely do you see people wearing the same stuff as you are. I don't understand all the negativity coming from some of these reviews some of the things that people are complaining about is out of their control. If you know you know, sullen is an industry leader in Tattoo based artist driven clothing and that's exactly what you get.

Doug was absolutely amazing! He was so helpful picking out the right style and fit for my husband…read more He loves his new wardrobe!

Size up to xxxl. Trendy styles without looking bulky or…read moreunattended. Kevin & the team were very helpful. Bring out styles from the back. If they didn't have it in store, they order & ship.

The older lady (I'm assuming owner) was so rude today I was totally caught off guard! I grew up in…read moreSeal and haven't been back in years so here I am visiting and I figured I'd check out a few local shops I frequented back in the day. When I stopped in the lady (without greeting me at all) snapped at me in the shortest tone to leave my tea drink at the counter. Not thinking any thing of it I replied with "gladly" as I wanted my hands free to shop the racks anyway (I figured people must've spilt their drinks in the shop at some point so no biggy). Then as I'm leaving I see there's a cute cat sleeping on the clothes in a literal Hawaiian button down shirt so I stop to pet him, I kid you not I'm petting the sweet baby and the lady again barks at me that he's napping. Yes lady, I can see that, he was totally unbothered as I pet him. Did I miss the "no petting the chill shop cat while he's napping" sign on my way in? Then I grab my drink I walk to the door, my dad's sitting at the bench right outside the door and I tell him to come check out the cute cat in the Hawaiian shirt. The cat's sleeping five feet from the door on a display shelf and again I walk in with my dad and the lady barks at me so fast "drink on the counter" in the most vile tone!! I'm not one to write reviews often but this lady was just so rude I couldn't believe it. Cute cat, the young girly also working there was nice but dang that elderly lady was such a buzz kill for no reason.. hope she's al least nice to her employees.

0/10 employee!! An older woman working the other day was incredibly rude and unprofessional. i had…read morebeen in the store previously and the original workers were very kind. Started looking, around at first she came up to me and asked if i knew what i was looking for. I thought that was very sweet of her until she started telling me that i couldn't be in the store for too long. She said if i don't know what i'm going to buy i cant be in the store. I said i was sorry and asked if it was going to close because there was another customer in the store. She said yes and walked away, later more customers went in and she had no issue with them. i think this was definitely a racial discrimination issue considering my husband had no issues going in earlier he is fair skinned and everyone else who was fair skinned was fine. I wasn't being rude or dressed inappropriately or even causing a commotion in the store. I hope this doesn't continue to anyone else its unfortunate to see this still to this day

Looking for a nice casual hat, tried a few stores and then found Brixton just down the street at…read more2nd and PCH. Parked behind so it was very convenient. Ericka L was there and she was very knowledgeable. Debated over 2 different hats, made a decision , left and 10 minutes later decided the other hat was what I needed. I called, spoke to Ericka explained my situation and she said she would have the other hat ready for me when I got there. She was very understanding, made the proper transaction change and I was out in a few minutes. She's very knowledgeable and answered questions I had. Bob C.

Cute little shop in the 2nd and PCH shopping center. They had a great selection of hats. We bought…read morea couple of hats and I love that many of their hats have an adjustable strap inside. I have custom hats from Gladys Tamez Milinery and if you're not looking for custom hats that come with that custom hat price tag, this store offers a good selection at a fair price for the quality. I was told they offer hat care services as well, in case you need the crown to be remolding or some cleaning. You can purchase a hat box as well for $10 which I appreciated since many stores don't really offer hat boxes unless it's a Hat store or a milinery. The customer service was great. The guys were really helpful in finding the sizes I needed and sharing any of their knowledge on the hats they had. Parking there is in the parking structure and it's free for the first 90 minutes. Their closer to the parking structure next to Urban Eats and Warby Parker.

Very busy, slightly un organized but it's normal when it's busy lol. Came for a gift and left with…read moremore as usual. Service is good no complaints. See ya next time :)

I do not recommend this Nordstrom Rack if you are Plus size or wear XXL. They have zero plus size…read moreclothing. I even asked a staff member and he confirmed, no plus. Not even XXL on any racks, even though they have the size rounders for them. My husband found 2 pairs of shoes, 3 shirts. Me .... nada. Beautiful location though next to the Marina!

GREAT LONG BOARD BUYING EXPERIENCE!…read more BOTTOM LINE UP FRONT If you're looking for an OUTSTANDING long board (and you're willing to spend over $1k - come here FIRST! They also sell soft tops which should 100% be your FIRST BOARD!!!!! (Costco sells them for $115). LOTS OF OPTIONS So many different shapes to choose from. EXPERT STAFF The team that works there is happy to help explain the different boards and ensure the size is right for you (and YOUR surfing ability). TRY BEFORE YOU BUY If you're interested and put a down payment down, you can try before you buy. Amazing opportunity to make sure you get the right size and shape :)

This iconic surf shop has excellent service with hometown friendliness and does not take shortcuts…read moreon quality. I have been to surf shops up and down the coast and this one is a gem!!!

I met my wife in a pub in Seal Beach. You can't stroll Main St with ducking into the SB Shoppe and…read morechecking out the inventory. Over the years, my wife, kids and myself bought tee shirts (lots of them), tank tops, sweatshirts, ball caps and stickers. We retired in 2019 and over the next few years we travel through 35 states and my tee shirt of choice came from the SB Shoppe. I wore them nearly thread bare as they had kool designs, were well made and reminded us of where we met. Well, we now reside in East TX and I've been embarrassing my wife because of constantly wearing my favorite SB tees. With our upcoming 21st wedding anniversary, my wife ordered four new SB tees. We just came home from our Anniversary dinner and there sitting near the front door was a box from the SB Shoppe, inside was four new tees for me and two new tank tops for my wife. Yea!!!! These shirts always catch attention in stores and restaurants and we enjoy telling people about our visits to Seal Beach. I cannot recommend the products and customer service from the SB Shoppe more. They sell quality products at reasonable prices and their tees and tank tops have very clever and unique designs. So if you are lucky enough to visit the best costal town in SoCal, stop in to the SB Shoppe and tell them Valerie and Preston sent you. You'll be treated like family. And you'll walk out looking kool and

When we travel, finding quality souvenir items is often difficult or impossible. Those of us who…read morevacation at the beach have all seen those cheap shirts with rubberish designs that disintegrate or crack after the first or second wash. Well, the SB Shoppe offers high-quality t-shirts and hats with Seal Beach discreetly plastered and worked into the designs. The two ladies running the shop were friendly and chatty, which was a nice change from other stores. There were zero issues or criticisms on our behalf. On a side note, they have an eBay store under seller name, sbshoppe. So, check them out.