I don't even know where to start with this one. I ordered a Voorhees Badge Standard BLACK / 3XL and what shows up? A LARGE. Not even close. That's not a small mistake--that's completely missing the mark. Now here's where it gets worse. Instead of fixing their mistake like a professional company should, I'm the one stuck jumping through hoops. I've got to print labels, package it up, and ship it back before they'll even send a replacement. And guess what? They don't even have my size anymore. So now I'm forced to settle for a 2XL because of THEIR screw-up. Let me make this real clear--this isn't just an inconvenience. I'm a right above-the-knee amputee and have been in a wheelchair for 16 years. Returning packages isn't some quick trip to the post office for me. It takes effort, time, and planning. All because they couldn't send the correct item in the first place. And the cherry on top? I don't even get my replacement until they receive the wrong one back. So I'm stuck waiting even longer for something I already paid for. You messed this up--not me. But somehow I'm the one paying for it in time, effort, and inconvenience. With over 1.4 million views on my Google reviews, I take customer experience seriously--and this one is a complete fail. Do better. read more

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Let me just tell you that I've been representing this company for honestly about 25 years ever since they started. The service at the store is always phenomenal. The people are friendly and it's good to see familiar faces. The clothing that they offer is very well-made comfortable and what I love the most is that it's always changing styles and rarely do you see people wearing the same stuff as you are. I don't understand all the negativity coming from some of these reviews some of the things that people are complaining about is out of their control. If you know you know, sullen is an industry leader in Tattoo based artist driven clothing and that's exactly what you get. read more

This is an update to my last review. The reason for the 5 stars is because of the fast response I received back along with the refund. Now the only thing that bothers a little is the fact the I can't get a hold of a live person to speak to over the phone. My purchase was returned and is actually headed back to the store. It was never delivered and the usps returned it. But I'm just wanted to know if the person I bought it for could just go in and pick it up once the store receives it? He actually lives out that way and I just think it would be easier for all parties. Thanks again! read more

Sullen Clothing - Shipping fee 15.02 for FedEx home delivery - Men's Clothing Near Me - Seal Beach, California

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Very cool designs to their clothing. The shop is always fun to browse through. I usually just go to the front desk and ask to shop for clothing and the staff is always super helpful. I love the premium tees as they hold up after many washes. read more

I purchased my first Sullen shirt through a boutique store and was very impressed with the quality of the product. I went on to purchase several more shirts directly from their website. In one instance they sent me 2 extra shirts more than what I ordered. I called and informed them and followed their instructions to return the extra shirts (something I did not have to do). In that order I had a non- premium shirt. That shirt a few months later fell to pieces. I contacted Sullen via email with a photo of the shirt- simply stating I felt they had a quality problem understanding they would not offer to replace my shirt or refund the money. I expected them to come back with an apology or something - especially since I had taken my own time to return the 2 extra shirts previously. The person responding to the emails is Yesenia- and it is obvious she could care less about customer satisfaction. I called Sullen and spoke to another lady that again could care less. It is pathetic that they have such an eclectic product but do not give a crap about their customers. For Sullen - my Request #730594 - and below is the photo i submitted. After reading Ryan's response along with side emails- I would like to add that do not appreciate his false accusations of my comments to your customer service. I do not speak to people in that way- I try really hard to treat every person the same way I want to be treated. I know what I said and how I handled the conversation, and that is not how it went. And all you have is your email response from your employee, you can choose to believe what you want. I wish you luck in your business. read more

Sullen Clothing - Men's Clothing Near Me - Seal Beach, California

Went to return 5 shirts bought off Amazon that THEY sent me the wrong shirts. All 5 wrong. I went to the sullen store to exchange them and they will not return or exchange items bought off Amazon in the store even though the return address is the address to the store. They could have scanned my barcode and cleared returned my payment at the very least. Then they laughed at me like it was a joke. This place belongs in the trash. Was a forever customer. NEVER AGAIN! read more

Purchased a pair of shorts, $55.99. Washed 1 time and the pocket came out. I inquired about an exchange, and I was asked how I washed my shorts. After I responded, they closed the return ticket. Didn't do anything to help Now I'm out shorts and money. They DO NOT stand behind the shit they sell! STAY AWAY!!! read more

This company is not only amazing the clothing is excellent quality the style is one of a kind and amazing... The employees the models the people that work in the warehouse the people that work on the phones the people that work in customer service and sales they all work together as a team it's a great amazing company it's a pleasure to shop with them it's a pleasure to be a part of it it's a pleasure to work for them... Uncle Jeremy Ryan collar crimes Dede all the girls at work the counter they come from the other counter to help people when they stop in the shop... All the employees in the warehouse they're all amazing people and a pleasure to be a part of read more

Sullen Clothing - The gym at Sullen headquarters - Men's Clothing Near Me - Seal Beach, California

Living in SoCal, its hard not to run across someone in Sullen gear. I was never personally interested but my boyfriend spotted an ad and asked me to get him something to gauge the size. Cool, Cool, Cool, ordered a flannel, a beanie and some stickers. Had I researched instead of just buying what he asked for, I would have seen that they are only a 30 minute drive and gone in person. Now im waiting 2 weeks to file a claim with USPS because my package was never delivered and Sullen customer service is lacking, well, customer service at this moment in time. Even after following their "directions" for service, I have yet to get a call back or response... If they get their act together and regain my trust as a consumer I'll update this review... I'll also update if they make me wait 2-God knows when weeks to resolve my issue instead of taking a more proactive method. Side note, I'm aware that USPS is its own company and is at fault for failed delivery. I'm disappointed that Sullen would use them if this is the resolution to a possibly reoccurring problem, and that they have not yet designed a faster and more consumer friendly manner of resolving issues with their choice of delivery method. ***update. I filed the claim as they requested, gave them the number. I told them I no longer wanted their product, at least not through the mail... and they told me they could not refund me after holding onto my money for over a month. I asked to see the policy claiming they could not refund and all of a sudden I'm being refunded. All of this through emails because there is no phone number to get a hold of anyone. So days between messages here and there. What a waste of time for everyone involved and such a crummy way to lose a customer before they are even sold on the product. Good luck to anyone whose packages get lost or delivered to the wrong people, unlike major stores and companies, this one doesn't have a clue how to be proactive or keep a customer happy. read more

Sullen Clothing - Men's Clothing Near Me - Seal Beach, California

The one star reviews makes sense now. His behavior on social media would explain. The people complaining here can print what they need in the middle of the mall and get better service. read more

Two weeks ago I started getting daily emails from Sullen. Never subscribed and the emails don't have an unsubscribe option. Called them and asked them to remove my email and they said they couldn't do it. SCAMMERS! read more

Just got my online order today and I'm so pumped to wear each item. Sullen, you guys never disappoint! Thank you! read more

Sullen Clothing - So stoked my new Sullen gear arrived today! More additions to my collection are never a bad thing. Thanks for the free mask! - Men's Clothing Near Me - Seal Beach, California

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Tried to come visit the store but the doors were locked during the listed business hours. Could've been cool to see the store but even calling 4 times no answer oh well i guess ‍ By the looks of the other comments other people have experienced this as well haha read more

This is a great place to shop. Dede was amazing and super helpful. I will definitely be back. Make sure you shop here for all your Sullen gear!! read more

Added to my Sullen hoodie collection "Notorious / Choas" pullover..can't wait for the fall weather to get here so can wear it..this item and other just dropped last week..get yours before they are gone..always showing support for this awesome brand #sullenclothing #sullencollective #sullenfamily #TogetherWeRise #dnssullencollection read more

Sullen Clothing - Hoodie - Men's Clothing Near Me - Seal Beach, California

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I've ordered a few things from Sullen clothing and I'm super stoked on the sizes, quality and overall look. Each time I've placed an online order I got a quick response and they have notified me on the shipping and delivery and needless to say I'll be ordering more their designs are sick. The only negative I have is I wish their shorts came in bigger sizes and some of the designs they are sold out of in the bigger sizes other than that. Sullen clothing is totally worth it. read more

Sullen Clothing - Sullen Clothing - Men's Clothing Near Me - Seal Beach, California

I wear Sullen shirts and hats... see photo for what kind of wife you'll get wearing these fine items of clothing. I'm living proof that if you dress the part of a successful rockstar you'll get a beautiful, exotic wife in no time. Thanks Sullen! read more

Sullen Clothing - Sullen shirts will allow you to score a 10 for a wife with little to no effort... - Men's Clothing Near Me - Seal Beach, California

Update to the last review; Sullen re-shipped the items ordered and they arrived in 2 days!! Thank you Sullen Shipping Dept for taking cate of the problem, will defimately order again!! read more

My sons and I just came here for the first time. I had no idea this was a full on store about the size of the local Tilly's. Huge selection! I wish I had known sooner. ...and my kids loved all the old cars and motorcycles on display. read more

I bought a bag for almost $200 and it had a year warranty and yes the warranty is up but when I contacted them and told them that pretty much every zipper is broken there's rips in the side of the bag there's rips on the bottom of the bag. For paying $200 for a book bag this should not happen. This means that it's not well-made and they're overcharging for their items. I understand that they can't replace it because they said they don't carry that bag anymore but they could've offered me a discount on the bag that they do have there, but they didn't offer me anything they told me to take it to a seamstress, so I do not recommend anybody buying from this company because they overcharge you on cheap clothing and cheap bags and cheap attire read more

AWESOME AWESOME COMPANY !!! Love there clothes I have been buying Sullen for years probably own over 15 Shirts, 5 Tanks, 3 Sweatshirts, jacket and hats. I love the way everything fits, being a bigger guy they have love for us with the bigger sizes lol. Love how they show love for all types of tattoo artists , and even actual barbers. Love supporting this local Company, being from Riverside they are less than an hour drive from me. Also have to mention what great customer service they have when I have spoken to them. All together a great experience when ordering and receiving product. Thank you Sullen P.S. Thanks for the free Stickers with every purchase read more

Love this store. Great place to find things that are sold out online. Plus the is pretty cool.

Great shirt and best customer service anywhere, even with this grumpy old man!

Worst customer service I've ever experienced. Placed an order and chose USPS priority shipping to my PO box. They instead chose to use fed ex who doesn't deliver to Po boxes and apparently lost my order. Contacted customer service about the issue and he told me they don't offer any assistance on shipping issues and that I need to contact fed ex. read more

The coolest store with the best clothing and accessories! I'll be a loyal customer from now on!

Omgosh Awesome!!! Love the brand Sullen. Came all the way out from Fontana. I was not disappointed. They have shirts on bottom racks for 50% first come first serve. Obviously no guarantee. We were told the have even better deal around thanksgiving. Pretty cool store they have here. read more

Well as you can see I have a lot of Sullen shirts. I have been a customer for the last 10 years or more, mostly online though. The store front was stocked full the last time I went, they even have some of the hand drawn art framed and mounted on the walls. I did find a shirt I could not buy online at the store and ended up buying it here. As for the online shopping they are great with returns if needed which is free 90% of the time and ships/gets delivered here in CA within week from your order date. Also, you always get a sticker or two with your order. I have been lucky enough to get some other free item's as well -Very appreciated Sullen. The collection itself is made up from several tattoo artists and there art, the quality of clothing is good, great socks too -I own several pairs. I did just join the monthly subscription where they send you one shirt every month for $25, looking forward to 11 more shirts as I just got my first one. Thank you Sullen.. read more

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Amazing Clothing!!! One Of A Kind Shirts And Hoodies!!! Beautiful Work!!!!! I Own Several Tee Shirts And The Compliments Keep Coming!!!!

cool designs, but all shirts that I bought from this company have factory defects, poor Mexicans who work on piecework must have such bad conditions that they do not want to check the quality. 3 months are enough for them to lose their color, I will add that they are washed according to the recommendations read more

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My favorite brand, people and artists! They never disappoint and they have nicest quality clothing! I always love catching up with Jeremy and Ryan at conventions! Last I even have the badge tattooed, Sullen Family for life!! read more

They take great care of you thanks guys over there at sullen !! I' great customer service!! They treat us well !!!

Great selection of apparel, and customer service is definitely on point. Their online store is great too, very easy to use, no hassle. Great company overall, will continue to support them. read more

I just love this guys art... such an amazing work and talented. BTW bought some T's from them and get alot of compliments. We need a store in Northern California (Bay Area) I love art Great to have you guys on Yelp! Good Luck! read more

Absolutely fantastic brand of clothing! If you like tattoos and awesome clothing then this is the brand and store for you! Im always geyting compliments on the shirts I get from here!!! read more

Clothes ordered online. They were alright, as advertised. Followed their Instagram account and they use really raunchy advertising, women not even wearing clothes, nipples, made a comment they should portray the Men the same way. They proceeded to block me. Terrible customer service... I'm sorry that your marketing manager thinks its the 1980's, thats some pretty lame antiquated marketing. read more

Love the shirts and the Sullen Family. Remember my first shirt, Aztec Calender Skull by Nikko Hurtado. April is so badass at the Sullen store, great customer service and tells you like it is. I'm am definitely a lifelong fan read more

Placed an order for a few shirts and had a few hiccups but I was able to get things squared away. Love the art work and will definitely purchase again. read more

Great merchandise, friendly customer service and a great quality product. I did most of my Holiday Shopping at Sullen, A+ all the way! read more

Sullen Clothing - Brand new items in, and they had my size! - Men's Clothing Near Me - Seal Beach, California

Came here for their warehouse sale. I liked the set up. They had the bay door in the back of the shop open. There were prices on all of the clothing and check out was easy. I recommend going to their next warehouse sale. Like them on Facebook. They post frequently. You can save a butt load of money by going to these sales. read more

Sulen Clothing is top novice ! Great shirts, amazing designs, fast service, friendly staff. If you want to add to your collection this would be the brand. #sullen4life read more