I am a real estate agent and have seen Tom Pelletier at Alpha perform inspections both for my…read moreclients and for buyers of my listings. After seeing how thoroughly he inspects every inch of the house and how detailed his reports are I chose Tom to inspect a house I am purchasing for myself in Manchester, NH. It felt great to know I was getting the best assessment possible of my new home's condition. Aside from the inspection itself, Alpha is very easy to work with and has an easy-to-use online system for scheduling and payment. I highly recommend their services.

I hired Alpha Inspection for a commercial property inspection about 6 months prior to this message…read moreand paid approximately $2,000 for what I expected to be a professional and informative evaluation. After closing on the property, I discovered during the permitting process that the entire electrical system had to be replaced to meet building code requirements--resulting in an unexpected cost of approximately $52,000. When I contacted Alpha Inspection, I was told they "do not perform code compliance inspections." That response was shocking. The report I received largely consisted of observations that were already visible to anyone walking through the building and failed to identify or even warn about a major issue that led to a massive financial loss. For a $2,000 inspection, I expected far more than a surface-level report with no real value. Even more concerning is the complete lack of professionalism in their follow-up. After I spoke directly with the owner, he told me he would investigate and call me back. That never happened. I waited a week, sent a follow-up text, and still received no response. As a business owner myself, I understand that mistakes can happen--but ignoring a client after such a serious issue is unacceptable. This experience has cost me $52,000 in unexpected upgrades and left me with zero confidence in the value or accountability of their services. I strongly advise anyone considering Alpha Inspection to think twice and to hire licensed specialists separately for critical systems, because this inspection did not provide the level of diligence or responsibility one would reasonably expect.

Inspector was available on short notice and did a very comprehensive job. I definitely recommend…read morehiring him for inspecting either new or old homes. Thanks!

Everything we needed and wanted in our home inspection process. Professional, thorough, and took…read morethe time to discuss the issues a well as potential solutions. Just go ahead and book first look.

Jesse was amazing. My wife and I are first time home buyers and he walked us through everything and…read morewas extremely thorough. I loved being able to work with someone who knows what a Veteran will have to look out for for a VA loan. Couldn't recommend more!

I've heard Jesse, the owner, is amazing but unfortunately he subbed out my home inspection to an…read moreindependent contractor and didn't tell me. Someone else showed up to do the home inspection and he was incompetent. I had numerous issues along the way including an incorrect radon test because the inspector forgot to clear out the prior data from another home. When I spoke to the owner about the other inspector, he told me it was in the fine-print in my contract and he is allowed to subcontract out the work. When I had originally spokenwith him on the phone to set up the home inspection, he acted as if he would be there himself. I would've appreciated him being upfront and honest about who he was sending to do my home inspection.

First and foremost, I bought a relatively new home (15 years old) and did not expect to find many,…read moreif any issues. That said, I thought the inspection was not worth the money I spent on it. Although the inspection yielded 42 pages of information, most of it was trivial, mostly for fluff. I understand that you have to list everything that is found, and take photos. However, there was a major flaw with building code that the home inspector failed to recognize. Because of due diligence on my part, I was able to talk with the seller about reducing price, even though it was never mentioned in the report. I was told by Hinet that they only report on existing structures on the property and if there are any issues with them. I was also told that if something was out of code, that was not their responsibility. Which I suppose I understand but there was a roof structure, which had less than a 2% pitch, where snow and ice would accumulate. This was never mentioned. State code states a roof must be 10% pitch in order to be in code. I informed the inspector that he was there on my behalf (kind of an A-hole thing to say but I'm paying him plenty of money to help me with this long term purchase) and I needed the report to reflect the true and honest condition of the pitch of the roof. It was like pulling teeth, but it finally got done. Long story short, I would be very cautious in using this company. I'm not saying stay away from them, but I think it's worth having a second company come by and look for such a large investment.

Consumer Beware! I had a home inspection done from Hinet…read more $425.00 was money poorly spent. The home inspector talked incessantly from the minute he entered the unit until the moment he left, rarely paying full attention to his work. He spoke, ad nauseum, more about his upcoming cruise than about the job he was performing. A few days after he left, I noticed all the screens in the unit were badly damaged, really damaged! Never once did the "home inspector" mention that to me, that would have been ethically the right thing to do, a courtesy. I then could have had the seller make the repairs, over $200.00 in damages. I called the main office and spoke to the office manager who was literally quite useless. I could have performed the evaluation myself and saved the money. This company is bad, check their reviews, and then look elsewhere. Don't waste your money.

Chris was awesome! He was recommended by my realtor and I couldn't have been happier with the…read moreinspection. He really took the time to walk us (first time homebuyers) through every nook and cranny in our new home, answered all our questions, and gave us his best opinions on any and all items he felt he was qualified to do! We really appreciated the time spent on our home, the quality of user-friendliness of the inspection report that was sent to us, and their buy-back guarantee.

I would call him the great pretender. overpriced and full of himself. Very detailed but really…read moredoesn't know what he is talking about.

Dickie Garnett is the best! Not only was my home inspection very thorough, Dickie also took the…read moretime to explain and teach me in layman's terms about issues and non-issues, such as the normal workings of a furnace, what to expect and look for, etc. He was very professional, patient and answered all questions I had. In his report, complete with detailed explanations and photos, he also gave advice as to how to tend to something to make it more efficient or safe. I did not purchase the property, but the education I received from Dickie was well worth the inspection and investment. I definitely benefited from his expertise and would recommend him to anyone.

Highly highly recommend Dickie (DBC Home Inspections) for an inspection. You won't find a more…read moreknowledgeable, honest or meticulous inspector, and the inspection report was as thorough as it was timely--rigorously detailed observations accompanied by photos, diagrams, technical insight, recommendations and helpful tips, all within hours of the inspection. Couldn't ask for a better inspector or inspection experience - 10/10!

We had Dennis come out to do an inspection on a home we had put an offer on. He responded to our…read moreinitial request within minutes and set up a time to come out very quickly. He clearly has tons of experience and performed an extremely thorough inspection of the home, taking time along the way to explain everything he was doing. He wrote a through and easy to understand report and sent it over very quickly. Would not hesitate to reccomend him to anyone!

Excellent family business and very thorough professional inspection. I highly recommend them to…read moreanyone who's looking for a home inspection.

simple: chris and brent were pros, excellent people persons, and thorough. use with confidence!!read more

If you want your dreams crushed for no reason other than someone making things up definitely use…read moreRJ. If you want actual truthful help in understanding a homes flaws and strengths go literally anywhere else. Terrible.

I'm grateful that despite our rescheduling there was an availability is such short notice. Jeff was…read moreknowledgeable and efficient , very detailed oriented. He gave us all the info needed for our inspection. The price was very comparable within the area and other referred inspection company range.

If you like surprises then this company is for you. However, if you do not enjoy expensive and…read moreunexpected home repairs then use someone else.