Simply the worst place you could bring your RV. They are not qualified to work on many engines and transmissions (certainly not Cummins or Allison). So forget about having them fix minor engine, transmission, steering, brakes, chaises, alignment, etc. issues. Simple maintenance on these complex rigs maybe within their ability. I wouldn't take anything to these people. Find a truck dealer to handle the drive train. For things inside your rig's cabin, you'd be better off driving it to a camp ground with a visiting repair person. When they inspect things, they always find something wrong, even if they have to break your RV to find it. This last visit, they extended a tear on some heat shielding during the inspection. One time they tried to charge me to repair a hatch that they left open on a prior repair. Another time they lost a part of a cabinet they needed to open to make a repair. Another time they lied to me about a tire replacement stating that the model tire I needed was no longer made. It was in fact the most common Goodyear truck tire. After these initial issues, I only took my rig there if it was something easy to fix in the rig cabin. Unfortunately they were the closest to my old home. This last visit I needed a pipe fixed. I say needed because it was the main drain on the sink and I was going to be driving for a few days to a week. Not complex. I asked for a few estimates and asked them to inspect for any problems since I was moving from NJ to Texas. Anyway, after weeks, they finished. I was running out of time. So I went to pick it up. They wouldn't release my RV to me without me signing off. Well I had to go, so I signed. MISTAKE! I was charged for work they didn't do. I was charged for work that failed. I was charged for estimates. Some of their repairs damaged other items in the RV. They lost parts to the RV. They were unable to install windshield wipers. I had to do it hen I got on the road. I was charged for work that was faked and have since been done correctly in Texas. I was misled as to the hourly rate. Nice. I complained to Risco and the credit card company. Despite the fact that they lied to me and coerced me to sign off, that was the weapon they used to make me pay. They offered to repair the issues if I bring the rig back. I'm 1500 miles away and it would cost over $1000 in fuel and 4 days to go back and have more of their their shoddy workmanship fail again. NOTE: They have moved Allaire Rd. It's the same bad service at a new location. read more

Like most who have had an experience with RISCO, I too am dissatisfied with the results. I had an issues with one of my A/C zones. Prior to coming in I replaced my 5 button Dometic CCC key pad, all of the connectors in the network, Zone one and zone 3 control boards, PM on the Aqua Hot (as it is part of the Heat on the HVAC), all new Chassis and house batteries (6 total) this was to resolve any 12 volt issues, 110 breaker for zone 2 to make sure 110 power was good. I also gave them a write up of all the work I had done in troubleshooting so they would have a place to start. They charged me $639.00 for troubleshooting all of the issue I had replaced. They also provided me a laundry list of parts I needed including all of the ones I just mentioned. After careful checking and discussion I discovered the work suggested was horribly inflated and I questioned the honesty of the person making the suggestions. Additionally, they wanted $1400.00 for an engine oil change...I paid $535.00 with Camping World and they did the generator as well. They wanted 5 hours of labor at $177.00/hr to replace a controller that was just 4 screws...I replaced Zone 1 and Zone 3 at 15 minutes each. I expressed my concern over this gouging and was given a lecture on my not so tactful approach. Beware of this company, asked questions and do not prepay, as I had done, they will gouge you as well. read more