Ken is a good guy, he was prompt, I explained my issue and He went to work. Very knowledgeable…read more Fixed my issue, & no related issues since.

Good work. This man addressed the issues quickly and with genuine concern. 5 star service. He will…read morebe my first call from now on.

I was having a problem with my new camping trailer, one of the slides would not come in, it would…read moreshow signs of life when extended but nothing when retracted. I was put in touch with SJRV repair and was called very quickly. Rather than follow the manuals troubleshooting instruction, and use a power driver to manually pull in the slide, Sean told me to remove the panel and check the switch, sure enough, it was half way on. Once I seated it properly, everything was fine and we were on our way. He knew the exact problem just by a few minute phone call. He was patient, assessed my technical capability in a polite manner and genuinely wanted to help. I now have a go to place for these types of issues. Thank you Sean for saving our vacation and my sanity! Since we were referred to him by Good Sam it was a good value.

Shawn & Tom are awesome! My wife and I are new to all of this and South Jersey RV has not only…read morerepaired our issues but also provided guidance and preventative maintenance. Tom called me from the site when he was making repairs and explained in plain terms things that were important to have repaired. Shawn got back to us on a Saturday (on his anniversary no less) to address an issue, which was actually our human error. Awesome service and most importantly, they care. We highly recommend and look forward to our continued relationship with this awesome company! Bryan and Dawn!

Glen of White Horse RV. Sells uesed vehicles/ motorcycles with Eugene Taylor on Facebook…read moremarketplace at Eugene place. They use our address because Eugene is in trouble with williamstown public works for running a business out of a residential area. Im guessing they don't want Eugene address attached to sales. So they are using our address to send complete strangers to my home. Why can't this be done at White Horse RV. A gentleman knocked on my door telling me he was here for the harley davison sale. I stated to him , I had no clue what he was talking about. He then shows me his phone where he was in conversation with glen and was told to use this address for the location and call before he gets there.I guess the gentleman missed that part. Completely unsafe and irresponsible. Use your place of business

CAVEAT - Whitehorse RV Center service department manager and service techs are horrible…read more Letter we wrote to Jayco Corporation regarding warranty work on our 2025 Jayco Alante: (NOTE: picture was removed due to the fact it is grotesque) We are writing to express our deep dissatisfaction with the service department at White Horse RV Center, located at 980 N. Black Horse Pike, Williamstown, New Jersey. From the outset, our experience was marked by poor communication--whether it was scheduling a service appointment, seeking updates on our 2025 Jayco Alante, or simply coordinating the pick-up of our RV. Despite numerous emails sent requesting warranty work and status updates, we received virtually no response from the service manager, Christa, until the day we were planning to collect our vehicle. On Saturday, July 18th, when we arrived to pick up our RV, the receptionist, Jo, informed us that the service manager said we were only there to collect keys, which made little sense given the circumstances. When we dropped off the vehicle, we informed them when we needed to pick it up (It was dropped off on June 20th). We were also told that all relevant paperwork had been emailed to us, which is simply untrue--we have received no documentation outlining what service was performed or left incomplete. Beyond the lack of paperwork, we were troubled by the fact that no one requested identification to verify our ownership of the RV. The process appeared alarmingly casual, as if anyone could hand over keys and retrieve the vehicle without confirming their identity. Upon inspecting our RV, we were dismayed by the condition in which it was returned. While we appreciate that some debris is to be expected after servicing, the level of dirt left behind was unacceptable. As a military/police couple, we take great pride in maintaining our belongings in impeccable condition. During our 1.5-hour drive home, we noticed an unpleasant odor in the rig. It wasn't until we arrived home that we discovered someone had used our restroom--a violation we find appalling, especially since we never use the toilet in that manner ourselves. Although the accompanying photo is unpleasant, we wanted to underscore the gravity of the situation, as it required hours of cleaning and thorough sanitization. This was not only an inconvenience but time lost that we cannot recover. Moreover, without a dumping station at our home, we will need to spend even more time cleaning once we gain access to proper facilities. We will not accept any denial regarding this incident, as our RV was in the possession of White Horse RV Center from June 20th to July 18th, making their staff fully responsible for its care. Such conduct is simply unacceptable and intolerable. We expect compensation for the time and effort we spent cleaning and sanitizing our vehicle. In addition, we have not yet had the opportunity to fully assess all of the concerns we submitted regarding our RV. Over the next several days, we plan to conduct a comprehensive inspection to ensure every requested issue has been properly addressed. Be warned...this is not a place you want to bring a brand new rig for service. BBB is next stop!

I purchased a new Dynamax Isata 5 30FW from Dylan's RV. my sales person was Andy Pandolfi, and he…read morewas great. Seems to enjoy what he does, and is very helpful and accommodating. I would definitely feel comfortable referring people and purchasing again from Andy. In addition, their Delivery Coordinator, Ernie Sanchez is a great guy and always willing to help. I was getting ready for our maiden voyage to Colorado and we were having an issue with our Insta Hot Water Heater. I called Andy and he got Ernie on the phone right away. Ernie is not fast to say he has a solution, he is thorough and wants to make sure he has a good answer for you. He asked if he could go verify a few items and when he called me back, he had a suggestion. We found the hot water heater valves operate in the opposite direction and suggested I try to reverse them. sure enough we had hot water. The day and trip were saved and these guys care. They want your experience to be great and I believe they try to make it that way, before, during and after the sale. I am very pleased and have driven to Arizona and about to head back home. I absolutely love my RV and am thrilled with my choice of rig and where I bought it from. Go see Andy and Ernie! Your friend Kevin Ginsberg

Dylan's service production manager, Jeff, helped me get my new hot water heater going and it was a…read morepleasant experience. I was beyond frustrated and he walked me through the process with patience and professionalism. He is definitely an asset to Dylan's service dept.