Lyndon and Josh were fantastic on swapping out my old unit and getting me into exactly what I…read moreneeded. Lyndon never tried to upsell me on anything and actually kept me from spending alot of extra money I didn't need to. Will definitely be maintaining a relationship with them on maintaining my system..

Lynden responded immediately and was on site the next day. He sent multiple videos to me as I am…read moreout of state and communicated consistently through out the repair.

Edited to reply to commentnon Google: I was told that I would hear from you today, but you did not…read morehave the decency to give me a call. Your dispatch knew the issue with the unit. You should keep better records so when your customers call, you can know how to best serve them, or in our case, not serve them. We were charged $145 for you to come to our house and tell us you don't carry the replacement for r-22 as many other companies do and have had great success maintaining units with it. You just want to sell us a new unit on a small house between 8-10k dollars. We have been using Superior for years with our rental houses. I've always been happy but today I just feel like we've been ripped off. I told them the issue with our unit so they knew when they came out that we needed recharged. They don't have any r22 anymore though. So of course they want to sell us any unit and charge us a diagnostic fee that is $50 more than anyone else.

Lisa is awesome and is so helpful. I always wait to post reviews after payment to see how good the…read moreservice is. Joey and Lisa and Wendy have a great post payment service model. Very impressed. Thank you again Lisa

If I could give a 10 star rating - I would! Top notch customer service from initial call (Kim) to…read morethe on site technician (Nick). Highly recommend!!!

Chris Ward and his helper came to my home today to give me a second opinion quote for repairs to my…read moreair conditioner. Mr. Ward was very courteous, not only to me, but also in how he spoke with his helper! They were both very knowledgeable and professional. They were happy to have me observe as they worked to, efficiently and methodically diagnose and then repair my air conditioner unit. Each step along the way, the owner, Chris, explained what they were doing and why. Their accurate and honest diagnosis and repairs SAVED me between $800 and $1,000 ccompared to other contractor estimates I had recently received. And the other contractor had almost talked me into buying a new a/c unit which would have cost me significantly more. I'm very grateful and impressed to find this kind of honesty and excellence in Chris Ward and to see that he is teaching his helpers to deliver the same kind service as well. If I could give a higher rating, I certainly would! I will absolutely call on them again, if I ever need heating or air conditioning work again, and it is an honor and privilege to highly recommend them to you.

This summer, my air conditioner stopped working. First thing in the morning, I looked up HVAC…read moreservices nearby and picked these guys since they were open early and they were the closest. Somebody responded immediately and sent a technician in the afternoon. The tech did a thorough checkup and identified that the capacitor had gone bad. They also suggested that I replace the entire HVAC unit since it is almost 20 years old. I requested a quick fix which is to replace the capacitor. Capacitors seem to be very cheap when purchased online. They charged way more than the price, of course factoring in the time and labor involved with the analysis and replacement, it was reasonable. The tech who showed up was very knowledgeable. A few months later, in winter and a day after the first frost, my heater stopped working and I spent an entire night shivering in the cold. First thing in the morning, I requested conditioned air solutions for a technician and they sent someone within a couple of hours. The tech spent a lot of time checking the hvac system and identified the same issues as the previous tech mentioned. This technician was also very knowledgeable and answered all my questions patiently. It was apparent that my HVAC is getting old and I could no longer continue with the temporary fixes. I decided to replace the entire thing and conditioned air solutions gave me an estimate and a payment plan. After I agreed, they booked a technician within a couple of days. The entire process went smoothly and their technicians have done an awesome job with the installation. They cleaned up well afterwards. I could not be happier with the service. I suspect that their prices might be a bit higher, but from what I understood talking to their techs is that the company pays them well and treats them well. So, all is well! I highly recommend them for any HVAC needs.

Technician was high pressure sales person. Said the system was 10 years old and needed to be…read morereplaced. I showed him the system was 8 years old, no replacement needed. Technician did most of the work but failed to return to complete the job, although I was billed for the entire job and my credit card charged. I requested a refund for the amount of work charged to my credit card that wasn't completed. They did refund the amount of $526. They said I was eligible for a free electrical inspection, and would to schedule it. Months later no one called. You might want to be careful when using this company,

Update** I was…read morecontacted by Seth the Client Relations Manager to resolve the issue and with his help we where able to resolve the issue in a timely manner. He sent out Kenny who did the work and was able to unclog the septic pipe the next day. Thank you Seth and Kenny! I will update if things change with the septic pipe. Also I gave a 4 star because I believe that I should not have had to go through this issue in the first place.

Contacted them back in march 2026 about a hvac issue, tech showed up and stated would have to order…read morethe part which would be in the next day and they would return to finish the job. The tech never showed up or contacted me, I left a review and a higher up from Nashville to contacted me and offered a full refund and a 12 month free maintenance offer. I accepted the refund and the 12 month service offer. Today 6/9 I got a email saying I need to schedule my first maintenance so I scheduled one for today at 4 PM. It is not 5:45pm and no contact from anyone. not Sure what's up with this company but ended up using a local "family owned" company for service and repairs.

They came within a day to service my inside and outside units. Noah took his time and did the…read moreservice right. He also left a clean work space. I will recommend him.

I couldn't be more pleased with my Generac generator installation…read more The crew's workmanship was top-notch -- every detail was handled with care, and the setup looks clean and professional. They took the time to walk me through the generator's operation step-by-step, making sure I felt confident using it. From start to finish, their professionalism, courtesy, and attention to detail made the entire process smooth and stress-free. Highly recommend!

This is the second time using MPE through Yelp. They have been quick to respond both times with a…read morecompetitive estimate. This time was to get an Electrician to install power to a hot tub where the builder had already installed power to the hot tub site. Jason was a new guy to the company with good experience. He did a fantastic and thorough job installing the tub. Made sure we completely tested it before he left and completely cleaned up after job. Will definitely use them again and through the Yelp app.

They are responsive. Any issues I had with their services were immediately corrected gratis. I…read morehave been using MPE for plumbing and electrical and will again.