I still think back to the day I toured the Rise. I had a tour scheduled at Roya, but the Rise's facade caught my eye so I stepped inside. As I did not have an appointment (and it was 5pm), I expected to be turned away. To my surprise, Angela greeted me warmly and made time for me later that evening. Her kindness left such a lasting impression. During our tour, she was patient and genuinely took time to understand what I was looking for in an apartment. Once I moved in, the leasing team even left a welcome note and gift for us which was a nice touch. Having lived here for about 2.5 years, I have a lot to say about my experience. I love that the building has amazing amenities and is on a quieter side of Koreatown. The building is well maintained. The maintenance team were great and service requests were almost always addressed within 24 hours. Shout out to Adrian-- he was incredible and completed our work orders so quickly and diligently. The cleaning staff work tirelessly to keep shared spaces clean and tidy. I especially loved living here during my first year or so. The original management team (Angela, Jeff, etc.) were exceptional. They were consistently kind, responsive, and went above and beyond to foster a strong sense of community within the building. During that first year, the property hosted many fun and thoughtfully organized resident events. However, as staffing began to change, my partner and I noticed a decline in both the frequency and quality/care of events, and the overall sense of community gradually diminished. The energy of the building just felt different which was honestly very unfortunate and sad for us. During my last month living there, Greystar replaced the security team with a cheaper company in order to cut costs. Our expenses started creeping up as well and random fees were getting charged to us. If you are considering moving into this apartment, be aware the building uses a third-party service, Jetty. Rather than paying a traditional security deposit, residents are forced to pay a non-refundable fee which is determined based on your credit profile to Jetty. We have good credit but were still charged $438, which we never got back. It doesn't even count towards move out fees. Such a scam. Unfortunately, the move-out experience was disappointing and upsetting. We were charged month-to-month for the final half month of my lease (which I still don't understand) and nearly $700 in move out fees which was appalling considering we kept the apartment in excellent condition. When I reached out to management, they said I need to speak to Greystar's accounts receivable team to resolve any issues. The A/R team was completely unhelpful and insisted the charges were correct. Despite multiple attempts, I was unable to obtain invoices substantiating the cleaning fees-- only a generic internal template with limited explanation. read more

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I am publicly documenting my experience because I want answers and accountability. A significant amount of my personal property went missing, and during my efforts to locate it, I was directed to contact authorities regarding concerns connected to Apartment 625. When I raised my concerns with management, I was told to contact law enforcement and was not allowed to remain in the lobby while trying to resolve the matter. I have reason to believe there is information that has not been fully explained, and I am asking for a thorough investigation into what happened to my belongings. I have also been informed that others may have had similar experiences, and I encourage anyone with relevant information to come forward to the appropriate authorities. This post is not an accusation of guilt against any individual. It is a statement of my experience and my request for transparency, accountability, and the recovery of my property. If anyone has information that may help, please contact me or the appropriate authorities. read more

Rise Koreatown - Management told me to call authorities on this Tesla because he isn't authorized to be living there - Apartments Near Me - Los Angeles, California

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Love this place lived here for 2 years great location and they have a solid maintenance team. Jose came late to help replace my air filter so thank you! read more

Love this new apartment complex!!! Great location and very safe and secure. The actual apartment and the extra amenities give the whole place a cool hotel vibe. Angela has been great helping me through the process and the whole management team are super friendly and helpful. Love it!!! read more

I moved out of The Rise 7-8 months ago, and now they're trying to charge me $700 from Jetty! I already paid the move-out fee, so this is outrageous. Initially they charge a fee instead of a deposit which is non refundable. When moving out, dont even bother trying to clean your apartment when you leave; it's pointless. They'll hit you with paint and cleaning fee of over $500-700 regardless of how good it looks. It's infuriating that after all this time, they're still trying to scam former residents for more money. My experience at The Rise was decent at first, but they really need to get their act together with their billing department. I'm not the only one dealing with this nonsense. I urge everyone to be on high alert; don't let them double-charge you. I've had enough of Greystar's financial screw-ups-- pay close attention to your invoices! This is just ridiculous. read more

Rise Koreatown - Apartments Near Me - Los Angeles, California

I've been a resident of Rise for a little under a year, and it's been wonderful! I've been enjoying the variety of food trucks coming into our building on Wednesday evenings. And I appreciate the maintenance crew (esp. shout out to Jose and Martin) who fix up any issues that might come up in my house. Highly recommended living place for those considering Koreatown! read more

I highly suggest reading some of the other 1-star reviews on Yelp and Google. I experienced the same issues others reported and you likely will too. This property is managed by Greystar, and they seem to have a pattern of mishandling move-out charges. Upon moving out, expect unexpected fees ranging from $400 to $1,000. When I reached out for clarification, they failed to respond. I was also charged a "late fee" for a bill I never received any notification about. The original management team (Angela, Stacy, Jeff, etc.) was pretty solid, but new management took over in mid-2024, and their inexperience shows. They are unresponsive to inquiries and lack professionalism. While the location is relatively convenient (Zion Market), the building itself is mediocre at best. The construction quality is poor, with inadequate insulation--you can hear neighbors' footsteps above clearly and the cabinets are have a flimsy wood construction. Wondering where are these 5 star reviews came from. read more

Rise Koreatown - Random move out charges, not transparently communicated, and don't respond - Apartments Near Me - Los Angeles, California

Jessica was the greatest leasing agent, she was super kind, and explained everything including the tour in details, i would recommend her to anyone who is planning to move to the rise apartments! read more

11/19/2024 I asked these people to adjust the price, but they raised the price and joked that it was the adjusted price lol 저는 이 사람들한테 가격을 조정을 요청을했더니 가격을 올려놓고 조정된 가격이라고 장난을하고있네요 11/12/2024The price of one studio is almost $700 when moving out is crazy. I don't have any pets so I use it very cleanly and I think it is overrated. You should check it out before you move in. I asked the manager to adjust the price but it went to collections. I should leave a review on all the relevant sites. It's unfair. 와 여기 방 깨끗하게 쓰고 스튜디오 하나인데 방뺄때 가격이 거의 $700불이라니 미친거같은데요.. 저는 동물을 키우지도않았고 엄청깨끗하게 썻는데 너무 과한 청구를하는거같아요. 입주할때 잘 알아보고 하셔야할거같아요 모든 사람들의 리뷰가 이사나갈때 비슷하네요 저는 매니저한테 가격을 조정을 요청하였고 해준다고하고 콜렉션으로 넘겼어요. 관련된 모든 사이트에 리뷰를 남겨야할거같아요. 너무 부당해요. read more

Rise Koreatown - Apartments Near Me - Los Angeles, California

This place is absolutely terrible. Moved out and they charged $600 for cleaning fees and painting. Asked for pictures to show what needed to be painted, and they sent pictures of completely perfect walls so it made no sense. We continued to try to reason with them that we had left the apartment spotless. There was no point and we had to pay. This was not even the worst of it. The security guards are very unsafe. One security guard named Jocelyn locked the gates to the parking structure and she would not allow two of my guests to leave the parking structure , as she said the structure was now closed. I begged her to open to the gate, and she had my guests locked in the structure for four hours. I then finally gave up and called the police on her as this would be considered false imprisonment. Of course as soon as I called the police she opened the gate. I let management know the next morning about the situation, and they brushed it off and did not do anything about it. The same security guard kept working there for months. One day one of the elevators malfunctioned and the elevator locked me and my husband in. It actually felt as though it had dropped a few floors and would not open. We let management know and they never even looked at it. The elevators are always an issue in this complex, and one of them is always broken. Lastly, one of our neighbors constantly called noise complaints on us. It got to the point they would call noise complaints on us when we were not even home or we would be sleeping. Once again we called and let Michelle Kim know that this was getting out of hand. Nothing was done about it. This building was great when Jeffery and old management worked there. As soon as they changed management the entire vibe of the building changed. It is unfortunate such a nice building turned so terrible so quickly. Stay far away from this place read more

Thanks to Michelle Yoon for great support from start to finish, I was able to move in without any difficulties. I've been living here for a little over two months and I'm very satisfied. The only downside is that the market is right below, so it's too convenient :). Always clean and quiet. If you are considering moving in, I highly recommend it. read more

We were shown some apartments by Angela and she gave us an amazing tour!! We were completely wow'd by every aspect of the building. She really took care to show us every floor plan we wanted to see and even made sure that we were able to see an apartment on each floor and see the view facing each direction. I think the building amenities were definitely the most convincing part of the entire tour. The gym, rooftop, and shared community spaces are what gave me a lasting impression. The cherry on top were the staged apartment and little snacks we received at the end of the tour! We are still making a decision but The Rise is definitely at the top of our list! read more

Touring The Rise was fun and exciting! I recently had the pleasure of working with Angela, and I cannot speak highly enough of her professionalism, knowledge, and genuine care. She went above and beyond by showing us not one, but five different units within the complex. Her patience and willingness to accommodate our preferences were truly remarkable. She carefully listened to our needs and preferences, and tailored the apartment tours accordingly. Her guidance allowed us to envision ourselves living in each unit, helping us narrow down our options. The apartment complex has pretty outstanding amenities and I wholeheartedly recommend Angela to anyone seeking assistance in finding their ideal living space. I am grateful for her exceptional service (10/10 stars) Thank you for going above and beyond! read more

I don't usually write reviews, but this place is absolutely HORRIBLE and a complete scam. I don't even want to give it a one-star lol. Rise Koreatown charged me an $800 move-out fee for "painting and cleaning," even though I left my apartment spotless. Do your research before considering moving in here, as it seems like most people experience the same issue when they move out. On top of that, they require you to use a third-party system for the security deposit. Instead of paying a standard cash deposit upfront, you're forced to pay a non-refundable, one-time fee of almost $800 to this third party. This should absolutely be optional, not mandatory. It feels like a total scam and a blatant money grab. The entire process was frustrating and not at all transparent. If you're thinking about moving here, I'd seriously reconsider--these hidden fees are a nightmare. read more

Don't move here unless u want to be ripped off. None of their amenities open for another 30 days. They use the excuse that they're still "new" so then u shouldn't open if ur not ready? Then they'll say oh but so many people wanted us to open. BS. I found it hilarious that you need to reserve using the "conference room" after a certain amount of hours are used then u will have to pay a fee. I've never heard of any luxury apartment doing this. That's what ur paying the high rent for! The manager and the girl who work here Stacy weren't accommodating at all. If the owner or company of this apartment is reading this I highly suggest u hire people that actually try to get people to rent and try their best to make that happen bc your losing $$ with people like them working here. read more

We are moving from Bay Area to LA. After checking multiple highly rated apartments, we decided to go with Rise. Rise is very new, modern, clean, and most importantly at a safe location inside Koreatown. Michelle Kim, a leading professional, has been super helpful throughout our application and move in process. read more

Rise Koreatown - Apartments Near Me - Los Angeles, California

Two months later, one elevator still doesn't move. Very uncomfortable. Currently, 500 residents use two units. It's impossible to understand read more

I've lived here now going on 6 months! This was the first place I actually toured when I moved to LA. The search for apartments was daunting. Everyone I found a place I thought I liked, I would read review's and End up crossing it off my list. I decided to do a drive by if The Rise and as luck would have it, there was a parking spot open right in front. I decided that was fate so I parked and walked into the beautiful lobby which looked like a high end boutique hotel lobby complete with a complimentary coffee espresso machine. I was greeted by a friendly professional woman who I would come to find out is the famous Angela Choi! She booked a tour for me in an hour and guided me to one of the many cafes in the area (Damo right across the street) to wait for my tour. The tour was amazing. np pressure, informative and Angela was a professional knowledgeable tour guide! Honestly the amenities and units sell themselves! Two story gym, nearly new BBQS, convergence rooms, game room, poker room, pool table, sauna, hot tub and pool, dog park, package delivery lockers, free lattes in the lobby and a KARAOKE ROOM! Not to mention secured parking! In my heart I knew after that tour that this was home! Moving in was a breeze, they reserve a service elevator that you can pull right up to with an average sized moving van. The living experience is exactly what I was looking for. It's quiet when it supposed to be and rarely do any of my neighbors make noise that infringes on my peace. Even the pool is quiet except for the occasional children's laughter on a nice weekend day. When I run into people in the elevators or hallways people are very respectful and either say hello or do a slight bow of the head. The demographics are mixed ages, races, etc. there are several people in the building that must be models or k-pop stars but everyone is humble and respectful of living in community. Throughout my six months I have also had the pleasure of meeting the rest of the staff: Stacy who was promoted into Jackie's position, Stephen who transferred back as assistant property manager, of course , and the always friendly Jeff! These guys are all amazing in their own way! They go above and beyond (seriously) to assist the residents in any way they can! I believe they have built such a great community because it is a reflection of who they are as people. They are thoughtful, kind, friendly, professional and truly must be the top in their field. The facilities crew is very qualified and responds quickly. The cleaning staff is VERY good at keeping the grounds immaculate and the security team has also been helpful and gone above and beyond! Coming soon a grocery store and a Paris Baguette on the bottom floor! They also do fun community events like Pizza and Taco nights, outdoor movies, yoga classes and more! What are the negatives you might ask? Aside from some people not breaking down their cardboard in the recycle I honestly can't think of anything else!!! If you feel like you want a safe quiet respectful vibrant country to join please give Rise Koreatown a chance to exceed your expectations! I wrote this detailed review because I hope it will help continue to build our amazing community! I'm so glad I decided to take the plunge and move in. Thank you so much Rise Koreatown team! read more

In April 2023 I began the often arduous journey of looking for a new place to live in Los Angeles, CA. I wanted a new building, with a kind staff and solid security. Fortunately, I quickly came across Rise Koreatown. I had the pleasure of first meeting Jeff (staff member); he was very kind, easy going and informative. However, the person whom really made me want to make the Rise Koreatown my new home is Angela Choi | Leasing Manager. I had the privilege of meeting her and experiencing a full tour of the apartment building. Angela was very patient, kind, knowledgable and an incredibly warm person to talk to as we discussed me potentially moving into this incredible building. People like Angela are hard to find and make me WANT to live in a building like RISE ... 5 STARS. Where do I sign? Done Deal. read more

Dangerous place to live!!!!! Check the deaths in and around this apt complex!!! Just to give you some details. Someone committed suicide in their apt here (of course they won't share that with you so I hope whoever lives or takes that apt ends up being aware eventually). RIP to that person. Very sad! The management didn't even address it or give condolences. No email or notification was ever sent out. Also, A young man and an elderly man (two different incidents within the last year), were killed down the street by a possible transient, no one caught either suspect. Both people were just minding their business walking down the street. The main road in front of the building is a prostitution street so it is very unsafe for women to walk around here with that activity going on! Management are liars and this place is very poorly managed. 5 star reviews are fake and paid for, read the negative reviews! Stay away from this nightmare of a place! 위험한 거주지!!!!! 이 아파트 단지 안팎에서 발생한 사망자를 확인하세요!!! 몇 가지 세부 정보를 알려드리자면, 누군가 이 아파트에서 자살했습니다(물론 그들은 당신에게 그 사실을 알리지 않을 테니 그 아파트에 살거나 입주하는 사람이 결국 알게 되기를 바랍니다). 그 사람에게 안부를 전합니다. 정말 슬픈 일입니다! 경영진은 이 문제를 언급하거나 조문조차 하지 않았습니다. 이메일이나 알림도 발송되지 않았습니다. 또한, 젊은 남성과 노인(작년 사이에 두 건의 다른 사건)이 길 건너편에서 유랑자에게 살해당했고, 두 용의자 모두 잡히지 않았습니다. 두 사람 모두 길을 걷다가 그냥 자기 일을 하고 있었습니다. 건물 앞의 주요 도로는 매춘 거리이기 때문에 그런 일이 벌어지고 있는 이곳에서 여성이 돌아다니는 것은 매우 안전하지 않습니다! 경영진은 거짓말쟁이이고 이곳은 매우 형편없이 관리되고 있습니다. 5성급 리뷰는 가짜이고 돈을 주고 산 것입니다. 부정적인 리뷰를 읽어보세요! 이 악몽 같은 곳에서 멀리 떨어져 있으세요! read more

It quickly corrects my discomfort and gives me satisfaction. This gives me comfort and gives me a very high sense of satisfaction.

Very professional and helpful in our experience in moving in. Angela, Jeff, and Jackie displayed outstanding customer service and attention detail! Won't regret moving here, facility is up to date with the latest technology services offered for getting around the complex. State of the art gym equipment! Can't wait to see this community grow. The only thing me and my fiancée wished for is a bigger community pool & spa. Once again thank you for being awesome at your jobs! Very Respectfully, Alex & Celeste! read more

We just moved my mother into The Rise apartments, and she is loving it. The leasing agent team has been so helpful and attentive. Angela Choi particularly has gone above and beyond to help my mother feel welcome into her new home! Also want to note that this has been the most respectful maintenance crew we've come across. read more

Just moved in and I can wholeheartedly say that after viewing tons of apartments around the city, The Rise is the best. I specifically love the dog run and the gym - there's even a sauna! Special shoutout to Ryan for my tour and overall being so friendly and accommodating! read more

I tour with Angela and she show me everything about new apartment complex. She is very kind person. I want to live new building Rise. read more

I've been here for about a month now and the apartment is nice and quiet, great place to live. Can't wait until the market opens. The staff are very friendly and helpful, especially Angela and Stacy, who helped me find the right place and made my move in process so easy. Thank you so much for all your help!! read more

Rise Koreatown is a safe and peaceful apartment to live in. This apartment has great amenities and beautiful view of Downtown LA. I'm enjoying my apartment with my husband Erick. Thank you Rise Management, for all your help you give my husband and I. Jeff, Ryan, Angela, and Steven you are all kind and helpful staff. read more

ABSOLUTELY AMAZING MANAGEMENT & GREAT APARTMENT !! I recently moved in for February. I decided to sign same day as tour comparing to apartment to DTLA. The process was smoothly and the management team was great working with them! My leasing agent was Brianna and she has been so helpful along the way! The apartment is so clean and the living experience has been amazing. Also shoutout to Steven, Jeff and Angela! Even the security team is great! I can't thank these people enough for a smooth move in transition in middle of the semester. Highly recommend living here while ur like 5 mins walk to Hmart and Ralph! It's quiet not being on like the busy streets but only a block or two away. Only downside is parking for visitors but that's everywhere in ktown!!! Street parking have been easy to locate day time for friends/ family visit! Don't miss out Rise! Being only studio and 1bedroom apartment is very quiet. The view is so nice on balcony, and there is one side facing Hollywood sign and you are able to see clear Hollywood sign all the time! read more

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Had quick tour to check the new Apartment for my family. Angela helped me to see the apartment and all the amenities in there. She were so kind and helpful. Thank you again to made my day! read more

Love this new building for its walk-ability, amenities and decor. Special shout out to Angela the leasing manager who gave me an extensive and informative tour of the place. She was delightful! read more

Great amenities and super conveniently located with nearby supermarkets and bus stops. Also has some friendly and responsive staff like Adrian from maintenance and Tony from security :) read more

Have been at the Rise for the past 8 months. It's been a pleasure. Great service and attentiveness from everyone who's always quick to respond and address any issues that I may have. Amenities are great always kept clean as well. Also services department is efficient and thorough responding quickly to my requests, great experience with Adrian recently! read more

Ryan was incredible. Been touring all day and he made the tour at the rise a breeze. He was extremely helpful, friendly, and thorough. All the management staff here is as great as him and we are planning to move in due to it. Amenities are great here and the units are wonderful. Highly recommend that you check it out if you are looking for a place in the area! read more

After all the places I toured in ktown this was by far the best experience thanks to Ryan! He was very approachable and receptive to our questions and was very genuine. You can tell he truly wanted to find us the best possible place for us! In terms of the complex itself we were definitely astounded by the amenities offered along with the offers they're currently running. It is super promising and we will be definitely applying tonight! read more

Thank you so much Angela for helping us out! She took so much time with us and answered all the questions that we had thoroughly. 30 minutes of a tour with her literally hooked us into his place and we decided to move in. Very professional and kind. The best community manager that I've met so far. Very nice and neat place, a great swimming pool area, a fantastic city view from rooftop, and 24/7 gym with sauna and yoga place. What more can you ask for! Again, thank you so much Angela! read more

Jackie, Angela, Stacy are amazing super stars, I was a bit of a mess coming into this building and they took care of me. Building itself is pretty nice, the balconies are sizable, amenities look great, and EV charging option! read more

I moved in a couple of months ago and it's the best living experience I've had since moving to LA. The building is in an amazing location and has every amenity I could need. I love that it's very central, so it makes walking around ktown very easy. My favorite restaurants and bars are all a short walk away. The best thing about living here is definitely the management and security. Angela made the leasing process very easy; she was always available to answer all of our questions and very accommodating with our requests when we first inquired about leasing. Jackie and Stacy are also great community managers, keeping us informed about building and amenity updates. Overall, the management and maintenance have been very responsive, which is not always common in LA. I'm very happy we made the choice to move into this growing community and can't wait for the retail space below to finally open! read more

Really love the building and the leasing staff were all really helpful with the move-in process. Everything went smoothly and the building and amenities are great quality and well designed!! read more

By far the most professional, kind and helpful management team i have met. Stacy Khang has been and is the most helpful leasing agent/management professional and has made what could have been a difficult move the easiest process there could have been. Highly recommend this place with their outstanding staff! read more

I read the reviews prior to taking my tour! I met the famous Angela, and she is every bit as amazing, professional, thorough and welcoming as all of the previous reviews! Jeff is a hidden gem! I didn't interact with him too much during my tour, but I did witness his interactions with other guests. He seems to be well liked and also is very welcoming and professional! I have follow up interactions with both Angela and Jeff, and they have been very helpful! Based upon my interactions with them I decided to apply and I am moving in today! I will update review after a few months=) read more