I lived here for nearly 30 months and never paid my rent late--not even once. Three days before I moved out, management completed a pre-move-out inspection and gave me the inspection report. There was no mention that the entire vinyl floor needed to be replaced. After I moved out, I was charged $5,685.83 for a full floor replacement. I repeatedly asked for invoices, photos, and other supporting documents, but they were never provided. Instead, I received a notice saying my account would be sent to collections if I didn't pay. Please make sure you keep copies of all inspection documents and take detailed move-in and move-out photos. I hope no one else has to go through this experience. read more

3033 Wilshire - Apartments Near Me - Los Angeles, California

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Current Resident here. UDR is the worst residential management company I had ever dealt with. Communication is terrible and almost non-existent. I have lived in many different so called "luxury apartment" in Koreatown, this management company is the WORST. Upon moving in, the receptionist didn't knew I was moving in (They were nice and friendly about it) and I had to almost bug the receptionists to inquire about EVERYTHING (They were accommodating and very helpful). The director (or not sure of the position) is almost never there, since he is managing two properties, and it seems like I have to figure everything out by myself by bugging the receptionists (Big thank you). I had to reach out to get my mail key, where to get my mail packages, how to fix my dryer (it was broken upon moving in, and had to wait 2 weeks to get this thing fixed), and the billing situation (I had to figure out when the rent due date is! Also, DO NOT GET THEIR BI-WEEKLY RENT SERVICES). I do not leave negative reviews on any establishments, but this one deserves it. The receptionists are very cheerful and accommodating, but they can't help you with your problems. They are doing their best but the UDR company doesn't communicate with them as well. All the receptionists can do is to communicate your message on your behalf. If you are still considering this place, be prepare to constantly remind them about your issue. My place smelled of wet laundry for TWO WEEKS, because they didn't send a person to fix my dryer (had to inquire 3~4 times to finally have the receptionist to call them directly). Forget inquiring anything via UDR app, just had to bug the receptionists constantly (I do feel bad about this, but this type of frustration builds up). I am just waiting for my lease to be done, I have NEVER dealt with this type of delayed and non-existent residential management company in my life. Save yourself the trouble, and DO NOT move in here. read more

Very nice good olga I was very satisfied and she helped me very well, so I'm grateful that I live in this part read more

3033 Wilshire - Apartments Near Me - Los Angeles, California

I lived here for almost two years. Some of the staff are great; Shaina, Cheenou, and a couple others. The night staff have a high turnover rate, which is not surprising. I mean, I had multiple noise complaints to the point of being sent an eviction notice because of the complaints, until the overnight concierge actually came upstairs to verify and learned that it was actually my neighbor having extremely loud karaoke parties until 6am. Other than that, Shaina is great. This place will try to pinch every dollar out of you. $150/month to park my car in the garage of the building I live is one thing, then charging me $100 for the little garage door opening sticker for my car is another. Need anything fixed in your unit? Expect to be charged for it. New water filter for your fridge? Charged. New air filter for AC? Charge. They'll charge you for inconveniencing them. But Shaina, the concierge is amazing. All of the amenities are super dope, but there's always something wrong. The last three months I lived here, the pool was under a one month construction that just kept extending... the day after I moved in, there was a massive flood that took over the entire first floor of the building, which put the golf simulator out of commission for well over a year. The TVs on the roof and in the gym work but you can't change the channels or the volume because they claim they can't fix the computer it's all attached to. Speaking of the gym... every single day people refuse to re-rack their weights, which leads you to making your entire workout a set of cleaning up after others, and the building refuse to do or say anything about it... I'd also point out that the cameras happen to always be down. My car was broke into twice within the same week and there was nothing they could do about it because the cameras were down. It's always something with this place... Also, don't move in here thinking you have some great view of DTLA like they show in the pictures. You don't. There's an entire building next door that covers the whole view. Also, people have sex in the hot tub all the time, making it disgusting and it's rarely cleaned. Anyways... the staff is dope. Especially Shaina. Give her a raise. read more

Cheenou, Garrett and Shana are the best! Top notch service and professionalism! You won't be disappointed with your experience.

They claim there's construction going on, but the pool has been closed for four months, and every time I go up there, nobody is actually working. In the meantime, the water bill alone stays around $100/month. read more

This place is amazing and the staff is great! It's very nice here, quiet and you definitely get your moneys worth. I wanted to shout out Destiny because without her I would not have been able to get this apartment. I was having trouble with the leasing agency and she went out her way to call them and sent out emails to see the status of my application because they were not communicating with me. She kept following up to make sure they were updating me on my application. Until I got accepted! She is kind and very sweet and she made sure when it was time to move in everything was easy. So big shoutout to destiny! Thank you so much for being amazing! read more

Very nice and beautiful community. Robert, Aya, Sheina, Destiny, Alex and Olga are the best team ! Lobby decorations for Nowruz read more

3033 Wilshire - Apartments Near Me - Los Angeles, California

shaina has the best service and very friendly to all the tenants including me. i wish all the apartments are like this!

Garrett and Shana are very sweet and helpful. Amazing people and had a great experience with them and 3033 Wilshire!

Concierge service is top notch. Always friendly, attentive, and quick to assist making life convenient. Olga the leasing manager is highly professional, always available to address questions, and made the moving process seamless. My favorite feature is the rooftop pool, which offers stunning view of the city skyline. read more

Since I moved in, Shaina has been such a reliable help with everything I've needed, and her personability truly makes 3033 feel like home.

So far I am in love with this building! I had to move into this building within 48 Hrs since my original property fell through and the leasing team were amazing and super helpful. Once I was approved the building manager Destiny was INCREDIBLE. They helped me answer all of my questions the day before my move in and when I got to LA it was the fastest move in process ever! Destiny was truly amazing. The amenities are great and the units have thick walls and amazing views. read more

This is a wonderful building, and the team makes it feel like home. Thank you Robert, Destiny, Alex, Olga, Aya, and Shaina!

I just toured these apartments. Their self-guided tour is amazing! The property is maintained well and the staff are very welcoming. All the apartments have a lot of natural light and they are well built. read more

Great community, awesome amenities, and centrally located!! The staff (i.e. Shania, Destiny, and Aya) are absolutely fantastic. They have created an immense culture of support and positivity which makes coming home an absolute joy! read more

Olga was amazing ! She was very specific and accommodating ! Wish her the best Will probably move in soon read more

3033 Wilshire is amazing! The residents and employees are friendly and helpful. The view and amenities available here are so clean and nice to look at. I definitely recommend stopping by and touring for an apartment if you can! read more

This is an updated review for 3033 Wilshire, now that we have lived here for 4 months. MOVING TO LOS ANGELES CAN BE OVERWHELMING..... We spent COUNTLESS HOURS RESEARCHING. We then went on at least 10 tours to surrounding Apartment Complexes. Trust me, we looked at everything affordable ( our top budget was 3k a month). Every place we looked at had a major issue of some type ( ex: homeless people camping adjacent to the complex, unfriendly staff, balconies full of junk, old tired facilities. One place had a dog run that REEKED of urine)- I could go on! Our problems just magically vanished once we found Wilshire 3033 ( I am serious). The complex is modern, beautiful, clean and QUIET. We have lived here for 4 months and I have YET to here anyone walking above me ( happened all the time where we used to live). Sometimes we can't believe how peaceful it is! The roof top is a complete 'Fun Zone' with beautiful pool/spa and barbeque areas with BREATHTAKING views of Los Angeles. Everything is kept immaculately clean. I have not seen a SINGLE cigarette butt anywhere in 4 months. This apartment complex is EXPERTLY managed by Olga Kononova and Michael Zubia. They don't tolerate any parties, people parking where they shouldn't or any breaking of the rules. Most importantly, they are approachable and help out residents in any way they can. To live here is to LOVE IT HERE! read more

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I've been known for Olga and Michelle who is the manager and officer for last 6month and she is the best and kindest and reasonable apartment manager ever..... She is always makes me smile when came with any issue for apartment.... I'm gonna miss them for a very long time!!! I will pray for all crew of 3033 Wilshire staffs be healthy and success!! Thank you again!! read more

Five stars for the building amenities, including a saltwater pool! But mostly the 5 stars are for Michelle, the person I can count on for anything from something as mundane as food recommendations to anything serious like leasing questions. Every interaction I've had with her has been so pleasant - I've also seen her interaction with vendors and residents and can tell how professional she is. So in closing, yes the building is great and if you don't mind the hustle and bustle of downtown LA this place is for you. Just be sure to ask for Michelle!!! read more

Staff is amazing, Olga, Robert and Destiny. They were so welcoming and thorough with the move in process. Great building with great amenities. read more

Olga is great and super helpful! apartment is top notch. Clean building and great parking.

Since Covid and everything in between, I was overjoyed that I discovered 3033, and the greatest part is that Michelle was there to assist me, and I have never received special attention. I recommend this place, but specifically ask for Michelle; she is the one to search for! read more

Thank you Destiny for a seamless apartment tour experience. I was able to see all the amenities, as well as my apartment floor plan and many others. The system was super easy to use. You use the access codes to access the properties.​ read more

just came here 3033 wilshire to visit my friend, the guest parking fee is even more than street parking in New York. Crazy! other apartments in LA always have many guest parking spaces for visitor, i don't understand why this apartment charge $2 a hour for guest parking ,so lame! I remember last year I came here everything was good, but now it is horrible. my friend who lives here told me she doesn't like this guest parking policy, totally crazy and so mean. I guess 3033 wilshire wants their visitors keep looking for free parking space on street for hours. awful! read more

3033 Wilshire - Apartments Near Me - Los Angeles, California

Robert and Olga helped me with all my questions that I had when I enter the property. I'm not used to coming into these high-rise buildings so they answered all my questions very politely and helpful. Thank you to both read more

DONT MOVE HERE! Murders, assaults and strong armed robberies! I am living in an increasingly more dangerous building. The management spends all of their budget on the facade of 3033, hiding the lies that they tell the residents, and coming up with zero solutions to reoccurring issues. The gate for the parking lot breaks constantly, as do the security cameras. Packages from the mail room and lockers regularly get stolen. All of these things take an absurd amount of time to repair. The only good thing I can say is that the concierge do the best they can do with respect and a smile. Also, Karina, Florentine, Kelvin and the rest of the maintenance and cleaning crew, always have a kind and happy demeanor. Unfortunately I can't say the same about the top leasing agent. She is the liaison between the residents and building management. She is anything but. She makes excuses for her lack of action regarding serious building issues. She whines, is irresponsible, and doesn't adhere to her boss's demands. She is lazy, and passes all of her work off to her assistant, Michelle, and concierge. Michelle, who sits at the front desk in the lobby, on the other hand, is very responsible and reasonable. She does her work, and the work of the top leasing agent that is handed down to her for unbeknown reasons. She even helps with concierge duties, and greet you with a smile. She, along with former concierge Axel, and the current concierge Robert, are the people manning the lobby that I can trust to be on top of their game. All I have left to say is I MISS AXEL! and THANK GOD Michelle was hired!!! read more

Been living at 3033 Wilshire for over two and half years. Transferred from a 1B1B to 2B2B. Nothing much to complain about the building and the amenities. Maintenance Team is great , they are doing their job to keep the building clean and make our life easier. 2 issues concerned me a lot at move out that make me would not recommend 3033 Wilshire. 1) Referral Fee: I referred my friend and he moved in a year and half ago. I know for some properties, you have to mention who referred you on your first tour, so I made sure I was there when my friend toured the property and both of us let the Deputy property manager(who already left UDR now) know I referred my friend. And as of 7/14/21, both my friend and I moved out, I haven't received the referral fee yet. 2) Move Out Bill: I got an email from 3033 a month from our move out date regarding the mandatory move out inspection. Don't believe in what the service team tell you, cuz the UDR corporate reserved the right for final explanation because UDR don't believe their employees who was actually on site and saw the condition of the room. As I mentioned, I transferred to a 2B2B, I used one bedroom as my storage and nobody ever lived in that room during my lease term, no stains, no unremovable marks. Service team, on the day of inspection, was even surprised about the good condition of the carpet in that room. AND, they have the entire carpet replaced in that room! Not even deep cleaning, REPLACED?! Anyway, I moved out and made the payment for the unnecessary replacement of the carpet cuz I don't want it to mess up my credit. read more

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I moved out a month ago. Olga deducted a lot of my security deposit for no reason. Carpet and paint I understand, but cleaning? No. I hired a professional cleaning service before I left. Also, this apartment had murder, shooting, robbery. Also, a month before my lease ended, Olga DEACTIVATED my key fobs for no reason. Idk if it is out of spite? or because she knew we moved out before then? But a lot of my belongings are still there and I am still the official tenant. SO suspicious @Jen K, ARE YOU SURE YOU'RE NOT BEING BRIBED BY MANAGEMENT TO WRITE A POSITIVE REVIEW? MICHAEL ZUBIA, HYPOCRITE. When he was convincing me to sign a renewal, HE TALKED SHIT ABOUT GREY STAR COMMUNITIES. Guess where he's now? IN A GREY STAR APARTMENT, LOL. This proves that UDR management will do anything to have your money, including lying. GOOD LUCK TO FUTURE TENANTS read more

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It's been a little over 4 months since I moved in, and the apartment is so well maintained that it's always clean. There is plenty of guest parking and the prices are reasonable, so you don't have to worry if your friends come to visit. The system is well-equipped and the staff are all very friendly, so I am satisfied and living well. read more

I'm a new resident, so this review isn't from someone who's had the luxury of experiencing the apartments for awhile. I'll come back and update after a few more months. Pros: -Apartments are pretty spacious/great views. -Skydeck/amenities are well maintained and the honestly better part of the luxury apartment experience. -Parcel pending (your packages go into a locked locker. You do have to pay for this service) -24 hour concierge -Pretty quiet building so far Mainly the point of the 3 stars was the move-in/application experience. -When I came in to tour, the apartment that was listed as available online wasn't ready to view, so I was shown a sample unit (same size/layout). I wasn't too thrilled about the fact that I couldn't see the actual unit, but my move in date was 7 days after the "ready to move in" date on the website. I did end up coming to get the keys a few days earlier and my rep mentioned that the only thing that wasn't ready were my countertops which all needed to be replaced. She had already set a date the following week for the contractors to come in. Not ideal, but it was okay. However, upon doing the walkthrough, it was very clear that the unit was not ready for move-in. The kitchen cabinets were damaged from the previous tenant. It hadn't been cleaned very well, and the bathroom cabinets looked as if the previous tenant's dog had been chewing it. Additionally, pegs were missing in the kitchen cabinets and the shelves weren't properly installed. The bathtub also looked like they had simply scrubbed away damaged and not resealed it. Although this was all of this was reported on my move-in documents, the only items that were addressed were the countertops. After making sure both the kitchen and bathroom areas were clear for the contractors, I got a text later that day that the contractors had only completed the job in the bathroom and not the kitchen. Upon inspection after work, it was clear that the contractors had only scrubbed away damage. They still were not in "move-in ready" standing. I addressed it with my leasing agent, but she never got a time or date that they'd come in to replace the kitchen countertops or "polish" the bathroom ones. All of this on top of the fact that none of the aforementioned issues had been fixed yet. The price of these units are pretty steep, and they advertise as luxury apartments. I'd just do a thorough inspection of your unit beforehand if deciding to move forward. Issues are addressed lackadaisically and after you move-in, there's no real regard for the upholding of the unit's quality. read more

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3033에 1년째 살고있는데 직원들의 친절함이 너무좋습니다. 언제나 웃고 일하는 직원들 너무 감사해요. 특히 한국 매니저 미쉘님덕에 언제나 너무나 편하게 의사소통이되어서 너무 좋네요!!언제나 웃는얼굴로 친절히 상대해주셔서 감사합니다!!! read more

Very friendly and attentive staff, specially the manager Michelle. I met her on the day when I picked up my keys. She is one of the friendliest person that is willing to help with your needs. Always with a smile and very professional. My move in process was smooth and easy. I highly recommend this place if anyone is looking for an apartment. read more

Michelle was the friendliest community manager I've ever met. She always smiled and spoke kindly while showing me around the unit, and her willingness to assist in making the move-in process as smooth as possible was evident and greatly appreciated. I can't wait to move here, and if you're planning to move to this place, I highly recommend meeting Michelle. read more

Hospitality is amazing! I met up with Michelle the property manager from day one she's been friendly & very knowledgeable answers all my questions and concerns without giving me the run around always answers never have to be waiting for days to get a responses in my honest opinion she represents her company amazing excellent customer service skills ,nice ,friendly, professional, knowledgeable BEST!!! property manager I've had in year's by far thank you!!! Michelle I appreciate you being very helpful all the time... read more

3033 wilshire 강도 도둑사건 - https://m.radiokorea.com/bulletin/bbs/board.php?bo_table=c_realestate&wr_id=2132196 Please review these photographs showing the incident that occurred at the apartment. The whole text is written in Korean; however, the victim's main point is that neither the manager nor the company have taken any action. They have failed to assist the victim following the robbery, and furthermore, they have neglected to repair the damaged door. The victim also mentioned that the surveillance camera footage clearly indicates some tenants who appeared to be involved in the robbery, but the management neither shared this information nor showed any signs of offering assistance. I am posting this review so any future residents should understand what they can be confronted before moving to this shitty apartment. read more

This here manager Michelle she's really kind and nice!!. she always help us and smile read more

Pick anywhere else! Residents at 3033 are forced to suffer through an unimaginable living situation and an unsafe environment. While UDR provides no remedy or outlet and utilizes intimidation, leverage, and deceptive tactics to retain residents. UDR has made no reasonable effort to ensure residents feel safe after horrific incidents. In 8 months, there have been two shootings in the building, excessive amounts of narcotics left in common areas, theft/robbery from residents and within their units including Rolex watches, designer clothes, & other high-value items... Worst of all, even a murder. (mynewsla.com to read about the July murder) Management does absolutely nothing to increase safety. It took a 2nd shooting INSIDE the apartment building for management to send an email saying they are interviewing for a security guard. Finally, a security guard came for a few nights. and predictably NO security has come since nor are they in the process of finding a security guard last I asked. even tho cars get repeatedly been broken into the same as the "secure storage units" and absolutely NO consistent changes were made following a shooting, robbery, and murder. Further, it seems like management's negligence compromises residents' safety rather than ensuring it.  First, management continuously sends random people to residents' doors. From the day I moved in, I have had to repeatedly remind the concierge to respect the rule and it causes me tremendous anxiety considering an armed robber gained access to the penthouse floor (A floor ONLY the penthouse & concierge have access to. In fact, this building is so careless that recently a concierge was fired after a resident's safety was jeopardized when the concierge on duty escorted an unknown NON-RESIDENT, UP to a resident's personal door in the early morning around 1 AM -2 AM, posing an extreme threat to resident's safety and compromising the security of their unit and privacy. Second, management's negligence compromises residents' safety by how they handle neighbor 2 neighbor complaints. Management actually manifests hostility between residents by their inaction. For example, my car was vandalized on Saturday night by my neighbor due to management's negligence in not telling me a resident has been complaining to management that I am parking in his spot and telling the concierge it was an "ongoing issue." I was never once informed by management or made aware of any issue with my parking. Thus, I was in shock and apologetic. UDR is constantly at fault here because when I first moved in they had me assigned to park in another resident's spot consequently almost having my car towed and causing problems with fellow neighbors. Following the concierge's notification that a resident requested my car be towed, I came down to my car vandalized with marks on the side, lit cigarettes around my car, and most concerning spit/saliva all over my driver side window. Interestingly, over the last few months, there has been an ongoing issue with a resident spitting and throwing the same brand of cigarettes at me in the exact same unique "on fire" manner when I'm at the dog park. I complained multiple times to management about the risk of a burning cigarette being thrown at me & my puppy causing risk of burn or severe injury but the problem still persists. The dryer should be a huge red flag for all future residents if you do any laundry. Management admitted they use the more affordable electricity instead of gas to power the dryer (or vice versa) so it makes drying a SMALL load takes a full 2:45 cycles, on the bulky setting, at least 2 times. The dryer is so powerless that this exact sequence functions like the "delicate cycle." inevitably making your electricity bill extremely expensive. (which it already is because they overprice utilities) My bill is never less than about $240 (but leasing swore it will be around $100 and closer to $200 if you are "really not careful" which I am always extra careful but I'm slowly going to give up. The leasing team lied about everything (and same seems to be the case for many others I have asked) they used deceptive tactics & even admitted they used "mop and glo " as a temporary fix to show me nice floors before signing the lease. Also prior to signing, I made clear my biggest concern was the timeline of window cleaning where I was blatantly lied to repeatedly. It has been ALMOST A YEAR and my windows have YET TO BE  cleaned. The lack of respect for Tennant's hardship is shocking recently Olga said it would take a week 1/2 for an Email response to an emergency situation because she going on vacation for her b-day. May I suggest a better business practice? like CC'ing Caroline who is going to be on the property, working, & available to us while Olga is taking her personal days? last the common areas are frequently filled poop, pee, dirt, blood, broken glass, cigarettes, and other narcotics = extremely UNSAFE for pets and kids read more

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I like living at this building. The apartments are nice, I like the amenities like the roof top pool, the golf simulator, and the gym. The maintenence crew is pretty responsive. The concierge team is helpful with package delivery, especially Robert. Michelle is super helpful with setting up maintenance requests and my lease renewal read more