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    Services - Rising Dental Club

    Cavity treatment

    Dental exams

    Teeth cleaning

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    Tooth filling replacement or repair

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    Premier Family Dental Care - Waiting room

    Premier Family Dental Care

    4.3(48 reviews)
    0.9 km
    $$

    Walked in nkthe office with an infected tooth, that had a previous root canal. I knew I needed…read moreantibiotics, perhaps X-rays. I was welcomed into the dental office by two friendly ladies, then escorted into the dental chair! The lady escorting me took x-rays an kept me advised when the Dr. Would arrive. ( I loved the feeling knowledge gave me)! The Dr. Showed me my x-rays an explained my condition. He explained what should be done, why, the effects of following the instruction a the effects of not...! He was very professional, helpful and sincere. This dentist was a keeper In God we trust SarahT

    My experience with this practice was fairly positive at first, but it ultimately became one of the…read moreworst dental experiences I've ever had. I initially came in because I had chipped one of my implant crowns and wanted both front implant crowns remade. Dr. Robert Swanson was very casual about the chip and even suggested simply leaving it as it was. I wanted it repaired properly, and he assured me it would be "no problem." He also told me he worked with a great lab and even stated that the lab was "the most expensive in town."... When it came time to remove my original cemented crowns, Dr. Swanson seemed unsure. I even asked how many times he had removed cemented implant crowns before, and he replied, "Not a lot." Despite that, the temporary crowns they placed were excellent. They fit comfortably, looked natural, and I almost forgot they were temporary. The problems began with the lab visit. Dr. Swanson told me I would work directly with the lab to customize the appearance of my new crowns. Instead, after waiting more than 30 minutes past my appointment despite being the only patient there, I was briefly color-matched and sent on my way with very little discussion. When I returned to preview the finished crowns, they were missing the gum porcelain entirely and were much larger than expected. I questioned the lab because they had color matched my gums during my first visit. After stating it wasn't in the work order, they acknowledged the issue and told me to give them another week to correct it, this was Friday. Surprisingly, by Monday morning, Premier Family Dental called to say the crowns were already finished and ready for placement. That timeline immediately seemed unusual. When I saw the revised crowns, they were extremely bulky. They felt unnatural, interfered with my tongue and bite, and the tooth/gum colors did not match at all. I expressed my concerns before they were permanently placed, but I was told my jaw just needed time to adjust and that I was "hyper fixated" on them. Unfortunately, things only became worse. Within days I developed severe jaw clicking, popping, and discomfort. Over the next two weeks, I returned FOUR separate times for adjustments. Each visit involved grinding the crowns down further until the undersides became uncomfortable yet the problems remained. When I continued asking for the crowns to be remade, Dr. Swanson refused and even tried to tell me I needed a mouth guard for sleeping. During our final conversation, he told me he would not remake them and stated that no one in the practice had the ability or skill set to correct the issue. The practice ultimately refunded the ENTIRE procedure, acknowledging that the crowns would need to be redone elsewhere even though Swanson told me the only way I would get a refund is if I could prove to him I was going to get them re done, which was EXTREMELY unprofessional and unethical to assume I was dining and dashing when they failed me and did terrible work. Since the new crowns were put in I have sought two independent second opinions from other dental providers. Both offices examined the crowns and independently concluded that they were poorly made and would need to be completely remade rather than simply adjusted. Hearing the same conclusion from two separate providers confirmed that the problems were not simply a matter of "getting used to them," but that the crowns themselves were not acceptable and required replacement. As a result of this experience, I am now starting over with another provider and am receiving treatment for significant TMJ symptoms that developed after these crowns were placed. I also received a patient relationship termination letter after requesting that the work be corrected. I would NEVER recommend this office or the work of Robert Swanson based on my experience. What should have been a straightforward replacement of two implant crowns resulted in repeated adjustments, a complete refund, ongoing jaw problems, a very trusting relationship tarnished and the need to have the entire treatment redone elsewhere.

    Photos
    Premier Family Dental Care - Front office

    Front office

    Premier Family Dental Care - Hygeine rooms

    Hygeine rooms

    Premier Family Dental Care - Hygeine room

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    Hygeine room

    Seville Family Dentistry

    Seville Family Dentistry

    4.5(45 reviews)
    1.1 km

    The Dentist and the entire staff were great! So friendly and accommodating. Definitely bringing…read moremy entire family here.

    - [ ] This was the worst dentist experience of my life. As well as I feel was negligence . I had a…read moretooth that broke my dentist had retired so a coworker of my husband suggested Seville family Dentistry . I made my appointment was very clear I want the tooth out, well they took 2 ex rays the dentist came in said you need a bone graft and I don't do those so I'm referring you to a surgeon. I ask what is a bone graft, he explained it's human or cow bone they mix with your blood and it grafts to your bone!! I said not going to do that, I ask can't you just pull the infected tooth out. He said I could but you need a bone graft. They charged me 112.00 for 2 ex rays. So it took another 2 weeks at AZ max surgeons I thought yet again they would pull the infected tooth and I would wait to see if I would do the bone graft... Yet again telling him I don't want a graft can you just pull it? His response was well if you don't do it now it's going to be way more costly if you wait. OH and by the way you can get a disease from the bone graft!! So after the scare tactics I was placed in a room by myself until call to the desk where she slides the 2 sheets of papers over, here is phase 1 extraction and bone graft 2095.00 they did a discount of 495. probably to make me feel I'm getting a bargain! The 2nd sheet 4627. For the implant that I told them ALL I'm not interested in! So I ask her what will it cost just to remove the tooth, here is what she said I'll have to ASK him if he will do that because sometimes he won't if he thinks you need a bone graft!!! WHAT?I told her NOT to bother I'm all done here!! So I call Seville family dentistry to make a appointment to just get the tooth pulled and they tell me they don't do extraction in their office!!! WHAT? Never in my life have I ever heard of a dentist that can't or won't pull a broken infected tooth ! But that's when I figured out the scam... This is my own opinion Seville family Dentistry out sources extractions because they can make the most money off you as a patient he gets a referral fee plus what he charges for your visit which full price was 197. 00 mind you this was 2 ex rays and a lot of you have to have a bone graft.. Sick hun. Money over your well-being Well I found a wonderful dentist Gilbert Road Dentist, same day appointment at 4:00 I was out by 5:00 infected tooth out they were amazing! I was so sick with the infection as soon as they pulled my tooth my body started feeling so much better. I hope you learn from my very very very bad experience

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    Seville Family Dentistry
    Seville Family Dentistry
    Seville Family Dentistry

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    Rising Dental Club - generaldentistry - Updated July 2026

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