I had a very disappointing experience with this store and would strongly caution others before…read morepurchasing here. I was told my size was sold out and was advised by a sales associate to order the dress two sizes larger, with the assurance that alterations would be simple. That was not true. A professional seamstress later confirmed the dress would need to be essentially remade at a cost of $350. I raised concerns about the fit as soon as the dress came in and continued to be unhappy with how it looked, as it did not match what I had been told to expect. My seamstress contacted the store (politely, while I was present), and a manager told her an exchange would be allowed. Based on that, I made an appointment and returned to the store. When I arrived, they denied that any exchange had been approved and falsely claimed my seamstress had been rude. At that point, I was left with a dress I cannot wear due to their incorrect guidance. I ultimately had to purchase another dress elsewhere. This was not my first issue with incorrect sizing advice from this store, although a previous situation was handled appropriately. Unfortunately, this time they refused to take responsibility. Very unprofessional and disappointing experience.

I would leave no stars if possible. I bought my dress for my son's wedding at Ashley Renee. I…read moreordered the dress and when I had pay I noticed a place for a "tip" on the receipt. I thought to myself seriously, I just spent $800 on a dress helping out a local business instead of going to Baton Rouge or New Orleans and they have the audacity to ask for a tip! Needless to say I did not leave a tip. Fast forward a year and my best friend's son is getting married and I suggested to her to go there because they have a wide selection of Jovani dresses which she wanted. She called them and they told her she had to pay a $25 fee for an appointment (which did not go towards the purchase if you purchased a dress) so she paid the fee we went to her appointment, she tried on several dresses of which she loved two. One was in the store and a similar one they did not have in stock but could order. So when she asked if they ran the same in size the salesgirl told her she didn't know. So my friend said well let's get my measurements and we can compare so I can have all the information I need to make a decision about which one I would like to purchase and I can call back and order it tomorrow. She was told she could not be measured that wasn't part of the $25 and they couldn't measure her until she ordered the dress. It was completely absurd and they were totally and completely unwilling to do anything that didn't fall in line with their policy. My friend was so angry that she walked out and did not buy either of the dresses that she loved. It is mind blowing to me that a business would operate this way. If you have to have these types of policies implemented in your business you're doing something very wrong. I strongly urge anyone intending to have a memorable experience for their special event to steer clear from Ashley Renee. These people are worried about one thing, themselves and what they can make off of every customer from the ridiculous appointment fee to the absurd tip! They are utterly clueless about customer service.

A step back in time to a wonderful experience of fabulous clothing, excellent personal service and…read moreintegrity. I cannot say enough about this classy craftsman. Kudos, Mr. Martinez!

My niece introduced me to Mr. Martinez. I've been in Florida since 2002 and my family lives in…read moreBaton Rouge. As a 5'3 business woman I struggle to find suits that fit me. And even worst French cuff button downs that are fitted for petite women that have short arms. And don't get me started with finding shirts that stay tucked in when all they are making now are low waisted pants! Mr. Martinez was so patient and kind and a perfectionist. He spent a couple of hours with me measuring and helping me select the style and fabric. And the suit shows! And my shirts? Absolutely perfect fit! He even added the extra hidden buttons in the chest area to prevent any gaps during weight fluctuations. I bought 4 shirts, pants and 2 suits. I highly recommend him. I plan on making many repeat visits. I've been all over Florida. I cannot find any place that can provide me the same experience and quality

Always a great experience!!! The best in the business. They are always happy to help.read more

Excellent customer service, extremely flexible. Answered all my questions and did not take long at…read moreall.

There was only one person working here. The selection was a small amount in each size. The value…read morefor dresses were very expensive, but I really like the high-end style of the dresses. My daughter wears a size 0 and there were about 10 dresses available for her to choose from. One thing I urge this store to do is to double check the garments after customers try them on. We did notice that some of the dresses were damaged from people trying them on, whether they had make up stains or beading was falling off. All in all we did make a purchase of one dress for almost $600.

From the owner: Formal wear, Men's suits shoes and accessories and women dresses. Alterations on the spot. wedding…read moregroups, Mardi gras balls, Prom, Homecoming. For all kind of special occasions

I will use Mary Ellen's for all my rentals from now on! I was unable to make it to a wedding due to…read moreflight cancellations and they refunded my entire cost. Thank you guys for the superb customer service!

Randy and Kevin Foreman are, in my opinion, the Tuxedo KINGS of Louisiana. They have decades of…read moreexperience in formal wear and their attention to detail is uncanny. They know that customers expect perfection and they strive to achieve this goal with every tuxedo that they put out. You WILL NOT leave Mary Ellen's until you are absolutely 100% satisfied with your fit. Most businesses see customers as walking dollar signs and will do anything, and say anything, to keep you from taking your business somewhere else. The motto of Mary Ellen's is "To run a successful business is based entirely on the quality of the business's customer service." When you enter Mary Ellen's, someone will walk up to you and greet you, sometimes meeting you at the door. Randy and Kevin make it a point to talk to you, find out where you're from, and if you're a regular, how you and your family are doing. Once you go to Mary Ellen's for a tuxedo, that's the only place you'll ever go. They make you feel like you're a part of their family. You are their customer and they want to keep that relationship with you always. Having been an employee at Mary Ellen's, I think people should know how hard Randy and Kevin work for your business. During Mardi Gras season, Randy and Kevin arrive at work hours before the shop is actually open to start cleaning and pressing tuxedos. They dry clean their own product right there in the store! When the store closes at 5:30pm, it's a quick dash home for all employees and then back to work, sometimes staying past 11pm at night to get garments cleaned and start pulling orders for the coming weekend. This is the regular Monday, Tuesday and Wednesday routine for these guys. On busier weeks, all employees forfeit their only day off, Sunday, to get a jump on the demanding week. This is just a small glimpse into how hard the Mary Ellen's crew works for their customers, and you can rest assured that this service will always be this consistently extraordinary.