1/5 My experience at…read moreEuropean Wax Center was disappointing. Hannah tried to make the waxing as comfortable as possible, but it was still one of the more painful waxing experiences I've had. My bigger issue was with the business practices. I was sold on a package during my appointment and was quoted one price (around $156), but by the time I got to the front desk the amount had increased to $192. The pricing structure was confusing and never felt transparent. The constant focus on packages, memberships, products, and "savings" made me feel like I was being sold to rather than simply paying for a service. I later received another charge on my credit card weeks after canceling my future appointment because of the payment structure attached to the package. While the company pointed to terms on its website, I do not feel the ongoing automatic charges were honestly and clearly disclosed when the package was sold to me in person. Good customer service is not about pointing customers to fine print after the fact. It is about being honest, upfront, and transparent before the sale is made. Customers should clearly understand what they are paying, what future charges will occur, and how the billing works before agreeing to anything. I have no issue paying for services. My issue is confusing pricing, constant upselling, and a business model that did not feel customer friendly. Had everything been explained honestly and clearly from the beginning, I could have made an informed decision. Instead, I was left feeling misled about the true cost and billing structure.

I go here for Brazilians and their process is so fast and painless! Nisha is great - highly…read morerecommend! Their products to reduce ingrown hairs are great too

Jayci was absolutely amazing, very helpful and incredibly patient! Her words of affirmation while…read moregetting me through my full Brazilian was super effective lol. Chill atmosphere. Would post a pic but ya kno ;)

Excellent quality of service . Very safe and clean ambience …read more Recommend planning appointments on calendar to get the best service .

I've been doing sugaring for about a year maybe more. I've done it here at this location, burleson,…read moreand Mansfield. This one is super convenient for my daily errands and more. All I have to say is book with Kennady! I came in for a Brazilian sugaring wax, and let's just say... I was very overdue. I walked in mentally preparing myself for pain, but Kennady completely changed my expectations. I don't know what magical technique she used, but the wax was almost painless. Seriously. There was only one strip that stung a bit, but honestly, it was nothing compared to what I was expecting. Kennady clearly knows what she's doing. On top of that, she was such a pleasure to talk to. I felt completely comfortable the entire time, which is not always easy during a Brazilian. She's warm, professional, and really knowledgeable. She took the time to walk me through aftercare, and I actually learned a few new things (education is gold, and she definitely delivered!). Bottom line: I'll only be booking with Kennady from now on. If you've been putting off your wax or are nervous to try sugaring, go see her. You won't regret it.

Your receptionist working on April 11, has a horrible attitude. Made no effort to greet, was very…read morecondescending, and rude. Not very customer service oriented.

I had an amazing massage at Melt Spa. It is conveniently located on Heritage Trace Pkwy and…read moreaccessible by both I35W and Hwy 377. The facility is beautifully decorated and you feel peaceful and serene as you wait in the lobby. My masseuse was very caring and asked me preferences before she started. I had a great experience and I will be back

The ambiance was great and I felt immediately welcomed. The snacks and drinks are a nice touch. I…read morebooked online which was SUPER easy and I got in fast. I booked a deep tissue massage with scalp massage and hand mask add ons. Overall Vanessa did great. However I don't feel the "add ons" were worth it at all. The hand wrap / hot towel was nice but it wasn't what I expected. Perhaps I didn't read the website thoroughly enough but it wasn't at all what I envisioned and wasn't "unique". While I enjoyed it I've gotten the same type services in "regular" massages without an extra add on fee. Definitely not worth the extra cost if I return in the future. They a 4 because Vanessa was great and the atmosphere was nice.

Just had the BEST experience getting a lash lift + tint and a brow wax with Tonya! I'm heading out…read moreon a long vacation and wanted a minimal makeup routine that still makes me look put together, and this was exactly what I needed. My lashes look full and lifted, my brows are perfectly shaped, and I honestly feel vacation-ready with almost no effort. The service was fantastic--professional, detail-oriented, and so relaxing. Highly recommend if you want to look great with little to no makeup!

This was my first time coming into this lash studio and WOW!! I felt so welcomed and Shawndra my…read morelash girlie was amazing! She did my lash lift after my last lash tech over processed them and left them in weird shapes. Shawndra explained the process and noticed they had been over processed and added a lash conditioner before my lash tint. She was meticulous with my lash placement and I couldn't be happier! I already set up my next lash lift+tint apt!

I typically have a great experience here, which is why I was so disappointed with my appointment…read morewith Nicole. While I was deciding between two colors and a cat-eye design, she sighed and told me I was taking too long, even though the salon wasn't busy. When I explained the design I wanted, she said she couldn't do it and kept saying it was a "freestyle" that "takes too long." I even showed her a photo of my previous set with the exact same magnetic cat-eye effect. I wasn't asking for a different technique, just for the magnetic effect to be centered on the nail instead of off to the side. She eventually did it perfectly, which showed she was capable of doing it all along. If it required extra time or an additional charge, I would've gladly paid it. I just didn't appreciate being made to feel like I was asking for something unreasonable. She also seemed rushed throughout the appointment. She nicked my cuticle a couple of times, and I had to ask her to paint the corners of my nails because she was leaving parts of the nail uncovered. The hand and arm massage was also disappointing. She massaged my right hand, then moved straight to my left hand without doing my right forearm. While she was switching sides, I took off my jacket so both arms would be accessible. She then massaged my left forearm but never went back to do the right one, even though it was uncovered. The finished nails are beautiful, and I do appreciate that. Unfortunately, customer service is a big part of the experience, and I left feeling like a burden instead of a valued customer.

My husband and I came here off a recommendation from a friend and had a nice experience to…read morecelebrate our birthdays. We both got mani/pedis and felt very relaxed. My husband had a quick men's mani/pedi which left his hands and feet moisturized and clean. My pedicure was great, I did an aqua color which I enjoyed and then I originally asked for a chrome aqua color for my manicure as well, but changed my mind to get a chrome orange after she shaped my nails. Not sure if me changing my mind made my manicurist forget that I also wanted chrome, so after doing my complete set, I had to have another lady take all the color off and start again because the chrome was supposed to be the first layer. Had I realized this (I rarely get my nails done so I don't really know the process), I would have spoken up before she got so far along. The end result was still nice and I enjoyed chatting with both manicurists. A perk of this place was a complimentary drink as well (sodas, juices and a selection of alcohol) which was nice. The bathroom was clean and tidy as well. All in all, I enjoyed spending my birthday morning here getting pampered. Thank you!

I walked in the place and it was beautiful inside, clean , staff was nice and friendly. Told us…read morethere was a wait of 45 min they texted in 15 mins got us in right away and very accommodating, I love my nails. I chose a dip powder ( almond shape) loved ambience, music they served us drinks water, mixed drinks too. There were 3 of us we got done in 45 mins. Love this place will return!!

I've been going to this place since they opened and have loved the two girls I've been going to,…read morebut I've finally had enough. They are straight up robbing people for their time and money here. It took her from 12-2:30pm to finish this... I got a pretty simple design and charged me $86 for this before tip. I'll give you the exact break down. I also had a 10% off service coupon so this price is with 10% off. It was $45 for dip $30 for design $5 for shape $5 for tips (only on a few) I've asked my friends who go to other salons and confirmed this is absolutely robbery. I will not be going anymore.

Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Highly recommend! Awesome, high quality facials and massages at a great price. Sarah is a great…read moreesthetician.

I've always wanted to try out Botox but just couldn't get enough courage to go for it (I grew up…read morewith a slight fear of shots). I went for a consultation back in October of last year and finally decided to take the plunge this year and go for it. I got 30 units for my forehead lines and my 11s. It was quick, practically painless, and after a few days I'm seeing the results I wanted! I couldn't be happier! The staff at the front were very kind which I can definitely appreciate. Shelly was AMAZING! She was so personable and her confidence calmed any residual nerves I had. The ONLY downside is that I had a headache for the rest of the day, but I know that can be a side effect so it honestly didn't affect my experience. Overall, I'll definitely be back for another visit in the near future!

I moved to Plano and discovered Skinique when searching through online reviews…read more In the past year, I've experienced their Photofacial, Botox and regular Hydrafacials. The staff at Skinique are ALL kind and professional. Their top priority seems to be making clients feel at home while delivering customized treatments. A jewel of a find, and my go-to for all my skincare needs.

Excellent experience from start to finish! I reached out via Yelp and Bralyn got back to me almost…read moreimmediately and I was able to schedule next day! Her studio is located in a larger building filled with other small businesses. With her background in interior design and fashion, Bralyn made her suite feel super inviting. I got an eyebrow and lip wax. Throughout the whole process, I felt like I really got to know Bralyn and she really took her time. I'm obsessed with my brows. Pricing was fair and Bralyn made me feel comfortable from the start. I will definitely be back!

From the owner: Secure Your Spot Today! New Clients Enjoy 20% Off Your 1st…read moreService!