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    European Wax Center

    3.9 (97 reviews)
    ModerateWaxing, Skin Care
    Closed 8:00 am - 9:00 pm

    Services - European Wax Center

    Bikini wax

    Waxing

    European Wax Center Photos

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    Before

    I've gone here a few times and up until today I've always had a pleasant experience. I had two, even, thick, and beautiful eyebrows that just needed some clean up before I went in there. I told her specifically that I wanted them to remain thick, even, and natural looking. I left with two hideously uneven (and one very thin) brows. I'll include pictures to show just how messed up they are. I was so shocked when I looked in the mirror I didn't say anything to the lady who did this because I simply didn't want her touching my face anymore. I tipped and left smiling but I am very unhappy with my result. I just hope they see this review and learn to make sure their people are FULLY trained. I used to go here for the quality of service but after today, I won't be returning.

    Late policy according to the EWC website. Not sure why this location says their late policy is 5-8 minutes...
    Linda S.

    Today, I made a same day appointment for a full leg wax at 3pm Lindsey. Of course, if you know of I35, there's traffic.. but I managed to get there at 3:08. (I didn't not leave late.. headed there a little early, but somehow was still late.) Experience as I walked in: The guest service associate (GSA, I believe her name is Karissa) told me I was late and said she could reschedule me. I asked her what the policy was, knowing there's a 10 minute late policy. She told me the policy was 5-8 minutes. **In my head I'm thinking... This girl is nuts, I'm here 8 minutes late, she tells me the policy is 5-8 minutes but she still tries reschedule me for a later time.** I worked at another DFW European Wax Center as a wax specialist, also I see a waxer regularly at the Hurst location... NEVER have I heard of this 5-8 minute policy. I told her if I can't be seen now, I can't come later. Karissa went back to ask Lindsey something... then came back with a bunch of attitude letting me she'll get me in today. Experience with Lindsey while getting waxed: When I walked to the back with Lindsey, I told her about my experience at the front. She told me no big deal, she'll take care of me. She told me the policy is 9 minutes late- reschedule. Lindsey very thorough, made sure she got all the fine hairs on my legs. Checked to make sure I was okay throughout the service. Management needs to get with their GSA and waxers about policy and time. I'm not sure if they just make their own rules at this location, but if so, post it so clients are aware. EWC has it posted on their website of the 10-min late policy. Even though this location is close to my house, I'll make the drive to Hurst for a more welcoming customer service.

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    1 year ago

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    8 months ago

    Super easy to schedule and everyone is super nice. I have been there three times and would recommend

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    2 years ago

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    1 year ago

    Good clean full face wax and nicely done brizilian wax for men and good eyebrow tint. Clean area. Friendly staff. Great quality experience.

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    2 years ago

    Great customer service and very informative coming back next time to get a wax since it's close to me and the prices are reasonable

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    2 years ago

    If you go in to get a nose wax for first time it's complimentary . Quick and painless. That's what brings you back!

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    2 years ago

    I had a good experience. Elizabeth was fantastic! Quick, efficient, and very professional!

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

    I have never experienced such poor customer service in my life. I will spend my money anywhere else. The absolute worst.

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    5 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    2 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    4 years ago

    I love kacey she's amazing .. if you go ask for her fast and doesn't hurt love love love

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    8 years ago

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    12 years ago

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    Page 1 of 3

    Ask the Community - European Wax Center

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    Review Highlights - European Wax Center

    I requested Michelle because of the other reviews I've seen on here and got in right away.

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    European Wax Center - waxing - Updated May 2026

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