I go here for Brazilians and their process is so fast and painless! Nisha is great - highly recommend! Their products to reduce ingrown hairs are great too read more

Super easy to schedule and everyone is super nice. I have been there three times and would recommend

It's been awhile since I've been & to my surprise my regular esthetician is no longer with the company. I was disappointed & was unsure of who to book with. After reading through the reviews, I booked 2 services with Yvonne. She is great! I was very comfortable, great on personality , she worked quickly and removal was thorough read more

Good clean full face wax and nicely done brizilian wax for men and good eyebrow tint. Clean area. Friendly staff. Great quality experience.

Great customer service and very informative coming back next time to get a wax since it's close to me and the prices are reasonable

If you go in to get a nose wax for first time it's complimentary . Quick and painless. That's what brings you back!

I had a good experience. Elizabeth was fantastic! Quick, efficient, and very professional!

I've gone here a few times and up until today I've always had a pleasant experience. I had two, even, thick, and beautiful eyebrows that just needed some clean up before I went in there. I told her specifically that I wanted them to remain thick, even, and natural looking. I left with two hideously uneven (and one very thin) brows. I'll include pictures to show just how messed up they are. I was so shocked when I looked in the mirror I didn't say anything to the lady who did this because I simply didn't want her touching my face anymore. I tipped and left smiling but I am very unhappy with my result. I just hope they see this review and learn to make sure their people are FULLY trained. I used to go here for the quality of service but after today, I won't be returning. read more

European Wax Center - Before - Waxing Near Me - Fort Worth, Texas

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Amazing service and SO quick!! My wax girl Amber does such a great job and makes me feel so comfortable every single time. She's the sweetest and I always look forward to coming to my wax appointment. Highly recommend!! read more

Today, I made a same day appointment for a full leg wax at 3pm Lindsey. Of course, if you know of I35, there's traffic.. but I managed to get there at 3:08. (I didn't not leave late.. headed there a little early, but somehow was still late.) Experience as I walked in: The guest service associate (GSA, I believe her name is Karissa) told me I was late and said she could reschedule me. I asked her what the policy was, knowing there's a 10 minute late policy. She told me the policy was 5-8 minutes. **In my head I'm thinking... This girl is nuts, I'm here 8 minutes late, she tells me the policy is 5-8 minutes but she still tries reschedule me for a later time.** I worked at another DFW European Wax Center as a wax specialist, also I see a waxer regularly at the Hurst location... NEVER have I heard of this 5-8 minute policy. I told her if I can't be seen now, I can't come later. Karissa went back to ask Lindsey something... then came back with a bunch of attitude letting me she'll get me in today. Experience with Lindsey while getting waxed: When I walked to the back with Lindsey, I told her about my experience at the front. She told me no big deal, she'll take care of me. She told me the policy is 9 minutes late- reschedule. Lindsey very thorough, made sure she got all the fine hairs on my legs. Checked to make sure I was okay throughout the service. Management needs to get with their GSA and waxers about policy and time. I'm not sure if they just make their own rules at this location, but if so, post it so clients are aware. EWC has it posted on their website of the 10-min late policy. Even though this location is close to my house, I'll make the drive to Hurst for a more welcoming customer service. read more

European Wax Center - Late policy according to the EWC website. Not sure why this location says their late policy is 5-8 minutes... - Waxing Near Me - Fort Worth, Texas

I was a true dedicated waxer (wax pass and all). Yet one would have to wonder why the wax specialist are always quitting or leaving. The service has gone down, the sanitation is not the same and the workers don't give me the old Chick-fil-A feeling anymore. I am going to try sugaring instead. read more

I'm sure this place is great since my wife goes here! Wife says all the way technicians are nice! read more

European Wax Center - Waxing Near Me - Fort Worth, Texas

Jocelyn always does a great job, super easy going and make it comfortable. Always easy to reschedule or do a walk in at this location and front desk is super friendly. read more

I've been getting waxed for quite a while but just recently switched to European Wax Center since I've heard so many good reviews from my friends and peers, my first time there though I was kind of hesitant to come back cause although some people don't mind but I don't like sitting there in silence with my woohah exposed and my first time there the girl that waxed me was very quiet and just straight to the point (which is not a bad thing but it's just awkward for me) but my second time there.... I was with Amber and I was way more than comfortable, she interacted with me and y'all talking distracts you from the pain cause we were some way too soon lol so shoutout to Amber! She the only one I'm going to be seeing from now on read more

I actually went to this location for quite some time but in the past year they've turned over so many people I'm officially done with them. I had a great waxer for a really long time and they fired her. Then I found a new one and she left. She recommended a couple others. Both my daughter and I saw one each and were not thrilled but they didn't destroy our eyebrows. A month later trying to rebook with at least one of them and they're both gone! I'm certain that there is a management issue and I no longer have the energy to figure out who to go to anymore. Moving on to a different place for good. read more

Karina is definitely one of the best waxers here! Quick, efficient, and gentle! I've been getting Brazilians for years and it's doesn't get easier, but she makes it bareable because she knows what she's doing !!! read more

I have never experienced such poor customer service in my life. I will spend my money anywhere else. The absolute worst.

I have been going to EWC for years and have always felt they deliver great hospitality and safety to their customers.That was until today when I came into this location and noticed no mask requirements and neither women behind the counter wearing masks. Luckily my waxer Cynthia was wearing a mask for my protection as I wear one for hers. I thought EWC would be smart enough to follow CDC guidelines to protect their employees and clients. I was shocked and I do not feel safe returning to an EWC that does not choose to put safety during a pandemic as a priority. EWC says "We take health and safety very seriously--we always will!" Then WEAR A MASK! PEOPLE ARE STILL DYING! read more

Veronica up at the front Desk is the Sweetest has Great Customer service feel like ive known her for sometime! She let's you know about all the Promos and deals they have going on at the moment. read more

This place is my favorite. A friend introduced me here! First time guest receive a complimentary wax! If it's a Brazilian then you get 1/2 off! I came to get a Brazilian and it was not as bad as I was anticipating. Of course, I do have a high pain tolerance so that might have been the case. But it was a pleasant experience! Amber was my waxer. She was so sweet and made me feel so comfortable, especially since it was my first time. I even signed up for the wax pass! You get 1 free year plus 1 month for $600. well worth it! It's like paying $20 each time instead of the full $50. read more

First time ever getting a Brazilian, and it was not at all how I anticipated. Firstly, the receptionist was not friendly and seemed annoyed that she was even there in the first place. I was booked with Claudia, she's the only reason this location is even getting 2 stars. She was extremely friendly, and very informative about the products they sell. She offered me samples of the body polish, wash, and lotion; however, there was zero talk about rebooking services. Highly recommend the location off of Stayton Street in Fort Worth. Friendlier staff, more knowledgeable, and they're eager to rebook your services. read more

Went today as a first time customer. Everything went well Rachael was my wax Specialist she has a very robotic personality(best kind) so it deem seem weird.. Im very PLEASED with my results The receptionists were AWESOME very very informative of the products sold read more

Great place, good service and friendly staff. Came here as a first time customer for upper lip and eyebrow waxing and Claudia did the waxing. She did a perfect job! I didn't have eyebrow waxing done for over a year due to the pandemic and Claudia fixed my eyebrow shape! They look soooo nice. Highly recommend this place. read more

If you want to start off with a good vibe in this place, then that receptionist with her oversized nose ring piercing with the long brown need to go. This attitude from her was not the first time of being mistreated mutually. She is not friendly at all and will definitely talk about you behind your back, if you had bad experience. Let's just say, my eyebrow lid got burnt, after a waxing procedure and took a while to get a respond back. It was a hassle. If you want to be treated like a door mat, then this is not the place to go to start off with a good vibe. That receptionist - don't even know her name, but can't miss her nasty-two-faced attitude. No apologies. I will never go back to that place again. Highly disappointed. Personally I don't post this kind review, but that receptionist reflected the negative attitude to the whole store. read more

Awkward, Weird, with no personal connection, I didn't feel important at all. I got a full Brazilian, I have been getting this done for years across multiple states. This is the first time they have not given me a minute to under dress and lay down. She didn't give a whip to freshen myself up. While this might seem like a minor detail as most people probably have time to take a shower before you go in. This is not something I am used to at all. She stood in the room with me the whole time and watched me undress, and I mean I know that I was about to be butterfly on the table it was still just a weird feeling. The actual wax they use is great, wasn't painful. However there is was person experience. The lady doing my wax didn't say a word to me the whole time except that she has only been there 4 months so maybe will cut her some slack however she seemed well trained on their ways here. Such as, I was still in the room when she was cleaning it and getting it ready for the next person to come in. It felt like cattail being herded in and out as fast as possible. Appsolultly no human connection, I couldn't tell you one personal thing about anyone that worked here, They made no effort to connect with me and make me feel like anything more than a number. The strangest part of this all was that when I was on my back she had me lift my knees to my chest to do the back, this is the only time I have ever been asked to do this, I have always been asked to fully flip over which is much more comfortable for the person receiving the waxing service. She gave 0 after care instruction and didn't talk me through any of it. I you want a quite no one talking and in and out experience this place might be for you, it is clean at the very least. However if you are looking for somewhere to go for the first time this is not the place I would send you. I would only got back if I absolutely had to. read more

This was my first visit here after a recommendation from a friend. The staff was extremly friendly and receptive to what I needed. The facility was very clean and the oils and waxes leave a beautiful fragrance behind. The first visit you have there through YELP is free though I still left gratuity. I had Jackie and she was extremely friendly. This is now my new waxing place. The cost is more than going to a nail salon but the quality is 100x better! read more

European Wax Center - Blonde eyebrows after visit... Sorry of the picture is not of high quality :) - Waxing Near Me - Fort Worth, Texas

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Made the mistake of cheating on my normal wax salon. I started off by waiting 20 minutes past my appointment. It was a simple underarm wax and I just couldn't wait another week. She went over my arms 8+ times! The pressure when applying was light and the layers were thick. Normally my salon will tweeze any leftover hair at the end, but she went over it so many times, I assumed she got all the hair. I got home and looked at my arm pits. There is still hair AND blood. Lesson learned. Please find a local wax salon that provides adequate training to their employees. read more

Embarrassed to say I paid for this......my experience here was AWFUL! If you can't already tell from the photo attached lol. I was going out of town and wanted to have fresh eyebrows. I was planning on just touching them up myself but though "I want to be pampered, I'll go to a place that specializes in waxes". During the wax, it was the worst I've ever experienced. Typically they rip the wax strip off in one pull, but this lady slowly peeled it off. I thought it was super strange (I've gotten my eyebrows waxed plenty of times but never had that happen) but I thought, this is what she does for a living, whatever. I get so red after waxes I didn't notice how horrible it was until the next morning. One side was waxed way too much and the other side barely touched and not even shaped.....completely uneven. I did end up speaking to the manager and was told I'd get a refund....which actually ended up just being a partial refund.....I would have preferred the entire amount I spent to be refunded for this hack job. She said this was a newer waxer and offered for them to fix my brows, I declined. I, having no training of any kind, could do better than this. Be VERY careful when you go here. Just because this is a waxing studio, does not mean they know what they're doing.... read more

European Wax Center - Eyebrow wax - Waxing Near Me - Fort Worth, Texas

This was my first experience waxing. The tech was nice and reassuring, very simple interaction. I was in and out quickly. She did leave some hairs but it still turned out great I wasn't too bothered. read more

WORST ESTABLISHMENT TO DATE!!! unorganized to the fullest the manager doesn't respond to anything! WOULDNT GET WAXED HERE! simply bc they overwork anyone who's good and never have anything stocked. Management is terrible! oh and did i mention the manager here is terrible she's the worse. read more

Scheduled for the last appt of the day and I arrived and they said they had no more wax left for the day. A call would've been nice so I didn't have to drive 30 minutes there. read more

I love getting my eyebrows waxed here. All the ladies are so friendly and do a great job maintaining my brows! I used to never have a waxer preference but now my go to girl is Theresa! She cleaned up my eyebrows perfectly and she was a joy to talk to! read more

NEVER GO HERE. I booked online and showed up for my appointment which the welcome wasn't very warm or informative, for this being a first visit. We went back to room 6, and she prepped me. The wax was quite hot, and she said it had been cooling a long time. She waited a moment the did the opposite side of the the bikini line. When she went to pull , it wasn't hard yet and she mentioned that was odd and decided to place another spot so that could try . When she pulled both it was still not as expected. She had to pull many times and it was still gummy from multiple spots. Then she moved to the lowest bikini zone. After letting it sit, she could not get a grip of the wax because it wouldn't harden, she mentioned that it might be the temperature because it was hot in there she was sweating . She asked if she could get another employee to help, as embarrassing as it is to literally be wide open and now having to call another person because she can't get the wax off. next employee says" it's this room, that's why no one picks this room it's horrible because the temperature is too hot, your wax won't cool down either? Will it? It's the room. It's the worst." With a little trouble Lisa finally rips off the wax that has been stuck and leaves. WHY ON EARTH WOULD YOU PUT PEOPLE IN THIS ROOM?!?? Why if this is known, is it not communicated??? My gal apologized profusely the whole time and told me she thinks my service should be at no charge. She says she'll do her best to make it quick . So the pain and issues continue... after everything is "complete" .... she lets me know there's a lot of wax residue because it won't harden and she can't rip more than 3x in one spot. She lets me know I'll have to exfoliate real well when I get home to get all the wax off. Which I thought I wasn't suppose to irritate the area immediately following. ... I was in there for an hour.... for a service should've been 15. I was still charged . There was so much purple wax residue AND there is still patches of hair, on top of being sore and irritated. I'm so disappointed with the whole experience and the lack of the front desk to take no concern in such a serious issue. Upon speaking with my co worker who frequently visits a different location I feel robbed of a pampered experience, and even the proper after care techniques to which she NOT my salon informed me of. I also think no one else should be subjected to that . I reached out to corporate 4 times and left a message for the owner to call me back at the salon number twice. After a month and a half of trying to get someone to right the wrong NOT ONE PERSON HAS RETURNED MY EMAILS OR CALLS . read more

I love kacey she's amazing .. if you go ask for her fast and doesn't hurt love love love

Unprofessional and lacking customer service. Do not come here. Extremely inefficient. I'm surprised that the reviews are so high. I've come here multiple times when I'm in the area. Today I had a situation where I booked a single wax service on the phone, did not care who the water was and said to book me with whomever. They had an open appointment at 3pm, I confirmed. They asked if I needed any additional services, I explained I was extremely short on time. A minute or two later, they called me back and asked if I wanted to come in at 2:45 pm. I was there on time and checked in. The receptionist said someone would be right with me. For the next 15 minutes I waited, as they were having an emergency where the wax pods was not working in a specific room. However, another person arrived at 3pm, checked in for her 3pm appointment and was promptly called not a minute later. When I asked later why she was taken i when I've been waiting longer, I was told she may have booked with a specific waxer. I went up to the receptionist and explained my situation and if I could speak with a manager, she said he was in the back dealing with the situation. She was nice, however I think my experience is overall unacceptable. I came in during my lunch break, and was not able to wait 15 minutes for a service to begin. I think this is unprofessional and shows a lack of customer service, by moving up an appointment they clearly could not accommodate for. Unfortunately this has happened multiple times here that I've had to wait a lengthy period of time for an appointment to start and I'm frankly annoyed by it and the lack of regard for my time. read more

My daughter and I have been going here for a while, but I can definitely tell there is a high turn around of employees and that the establishment is not as nice as it once was. I had a favorite waxer for years and then she left and ever since then I find that the technicians I really like seem to leave the company after a few of our visits. We only go about once every two months. Unfortunately my daughter had a terrible experience today. She had her eyebrows and lip done. The technician waxed way too much, even after telling her to only wax a certain area of her eyebrow. Her eyebrows are crooked and very far apart. She laid the wax on her lips at least 3-4 times on each side. We've never had a technician go over an area more than twice. Either they are hiring very inexperienced waxers to fill in spots or we just ended up with the bad apple of the group? read more

Depending on the location and experience of the waxer it can be great. I've been going to them for the last 6 years. I use the one in Arlington and Irving as the two main go to. read more

Please don't wast your money on the ingrown hair serum!!!! A literal waste of $27.50 for ingrown hair serum that doesn't work!! Be aware they will not give you anything back least of all your money for store products that don't live up to the labels hyped expectation. And to top it off I did not even get a phone call back from the manager! I left a message earlier this week with no call back, no concern, poor service! So no more customer! read more

I had a great experience here today. Taylar took care of me, she was very friendly and informative. I was completely comfortable the entire time. I'll definitely be back! read more

This is only for a Brazilian wax only. My usual European wax is on Greenville and Lovers but I was in the area and came to this location. I requested Michelle because of the other reviews I've seen on here and got in right away. I told her that I was a bit of chicken and she reassured we'd get it done. She is the absolute best! She did it quick and it really didn't hurt that bad. The best part is that she didn't do big thick strips, some of them felt thin so i didn't feel like I was about to die. Literally from the time I walked in to the time I walked out it was less than 20 minutes! You must see Michelle. read more