Just saw they were closing!!! They have a close out deal which everything is up to 50% off and even their furniture and equipment are for sale. Most items were actually 20% off, which doesn't make much of a difference. It's good to just look around and see what there are that you might need, but so far many of the shelves are almost emptied out and I'm hoping they increase the discount since some of the items are still considered pricey even with the discount. read more

Rite Aid - Store front - Drugstores Near Me - Pasadena, California

Rite-aid nearly closed last year. Now they have less than half of their normal stock. Most shelves are bare, or nearly so. You can still get your prescriptions filled and an ice cream cone, but the rest is a maybe. Too bad. read more

I just received a text from CVS, that the Rite Aid located in the Hastings Ranch Shopping Center has just permanently closed. My question has always been what took so long? The pharmacists that I interacted with were quite hostile. They acted as if I had personally injured them, and sadly perhaps they weren't acting. In retrospect it used to be a vibrant place.... read more

This was the weirdest Pharmacy i've been in. It was extremely understocked and empty. There was water damaged and missing ceiling tiles throughout the place, the fridges didn't feel cold and the pharmacy staff themselves were dismissive and in a rush, despite the fact there were no other customers. read more

Rite Aid - Drugstores Near Me - Pasadena, California

See all

COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All customers are expected to wear a mask too. The staff do not wear gloves. There are some hand sanitizers available for customers to use. This place is open for customers to do their shopping at limited capacity. They are not sanitizing in between customers. While I was buying some toiletries from this establishment today, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment. Parking: There are plenty of parking available for you to choose from. There were lots of parking available even during prepandemic times. Now during the pandemic, there are even more parking spots available. The spaces are pretty wide and decently sized. Parking is not an issue here. Store: This Rite Aid is very clean, tidy, and neat. All items are displayed in a way that makes sense. They are very well stocked in a lot of items. This Rite Aid is located behind Whole Foods, so if you want to check out Rite Aids from the other side of the lot, you have to walk down this dimly lit pathway. Staff: The staff here are very nice and welcoming. Right when I entered the store, I was immediately greeted and asked if they could help me. Well done, Rite Aid employees. Well done. read more

See all

I'd normally come here as an everyday costumer and buy my everyday things from here but today was a different story. It was cold outside so I wore my hoodie and as soon as I entered an isle I was greeted with the cash register profiling me and asking me to empty my pockets. I said excuse me? Do you think I'm stealing? Then I was told to leave after I just went inside. This rite aid can forever kiss my ass for profiling me after I was just looking for my auqaphor. Wait till corporate hears this . DONT GO HERE read more

This review is for the pharmacy manager. Very moody individual who pretend to be nice in your face but actually not. She tells her staff one thing and a different day another thing, so her staff keeps changing their approach. This is why things are always inconsistent in this pharmacy. She needs to go work for a different pharmacy that has less of a customer base. I am taking my prescription somewhere else after interacting with her. Rite aid, you just lost a 10 years loyal customer. read more

We came here just for ice cream after Chuck E. Cheese. It was clean and fun. The security guard outside likes to chat too much with random people? Just saying. read more

This pertains to the pharmacy only. Rude staff that doesn't listen to comments or concerns. They texted me three times to say that my Rx was ready only to arrive and find out it was not ready. Three times! "Oh the texts are automatic, they don't mean anything". Are you serious? Got a lecture each time that it was my doctor's fault (it wasn't). I understand snafus but could you at least be polite? Rude, rude rude. Avoid this place. I'll never go back. read more

Lazy af night shift workers. Went in at 8pm yesterday and head over to the ice cream station. Seemed like there was only one employee working both the registers and would be ice cream station but was informed by him that there was a drainage issue. Cmon that's the equivalent to McDonald's ice cream machine being down. Not the first time it's happened here at this location. Lame excuses for lazy employees. read more

This is specifically for the Thrifty ice cream. I never had this as a kid because I was too poor so there is no nostalgia here for me - I only had this for the first time recently and thought it was really good. Here's the low down of why I like it: 1. It tastes good. It's not the fanciest, trendy concept, but it's just nice. I really like the medieval madness flavor (mainly vanilla with some chocolate flakes and some other stuff), and the coconut pineapple is quite nice - not too tart or sweet. 2. Decent price. $1.99 for a single, $2.69 for a double, or go all out and get the colossal triple on a waffle cone for $4.49. So many new places try to be so flashy but then charge $4-5 for a single scoop; I do prefer this homely setting where it's not too expensive and you don't feel as guilty when you just want a little bit of dessert. 3. Not as many calories as you might think. Only 140 or 150 calories per scoop. 4. No lines, although you need to wait for the main cashier to come over. 5. Bonus points because they have a funny cylindrical ice cream scoop. It makes the scoop look like a giant marshmallow. read more

See all

They don't do price match even with their own website. Website says $7.49 for the canker cover and this store charged me $14.49 and they made it clear that they don't care about price match. Ridiculous. Will never come back again. read more

Rite Aid - Rite aid website price - Drugstores Near Me - Pasadena, California

It appears that they have spent a lot of money updating the store. But they forgot one area of the store. The bathrooms are atrocious! read more

Rite Aid - Drugstores Near Me - Pasadena, California

See all

As per my previous review, I headed to this location because the other one didn't have the battery I needed. Fortunately, this location did have stock of what I needed. I will continue to go to the other location for my prescriptions since they know who I am. I went to the cashier and again I got my 20% discount, so nice. read more

This is a nice big store with friendly service. And if the line gets long another cashier leaps in. It is always easy to park near the door. Like all Rite Aids this place has the standard selection of )ust about everything you need to survive. There is a pharmacy with a pharmacist, and a large vitamin and over the counter medication area. Also they have a very good stationary and school suppy section (much larger than most Rite Aids). There are two reasons why I like this Rite Aid. First, it had a number of brands of liquid vitamins and minerals, including Calcium with D, Multi Vites, and other liquids. It also carries my favorite Iron, which is hard to get unless there is a big selection, and here there is. And there are often two for one specials on Co Enzyme Q 10. The other thing I like is that they always have specials on beer, cider, and other alcoholic beverages which can be as low here as two thirds the price for the same thing at a liquor store and half the price as at a convenience store. I never thought of buying beer for a party at the pharmacy, but it truly is the best deal in town. The downside to this place is that they close early. Around 10PM. Another bonus about Rite Aid in general is that some of the brances have reciprocity with Kaiser, so you can get you Kaiser prescriptions filled here if you do the paperwork. Also, for those who unfortunately do not have insurance, if that can be verified, Rite Aid has a special program where you can basically get your meds for a co.pay. That means that a $100 prescription could cost you 10 bucks. Luckily I have Kaiser, but before I did, this Rite Aid program saved my family thousands. read more

I've been coming to this location since for at least 17 years, i remember coming here for ice cream after my parents took my sister and I to Chuck E. Cheese next door. I honestly only come here for the ice cream but I'll grab a few items since it's convenient, the store is always clean and well stocked. The staffing issue is a problem, never enough people working (have to meet that payroll right?) and the ones who do work there seem to hate life, that in itself is a pain but what really keeps me away is the fact that they ALWAYS have solicitors outside, I just want to get in and out I hate being bothered by pushy people to donate for this or sign this petition. I don't get why you guys let these people hang out in front with their clipboard or tables. It's very frustrating to have to listen to push people as you walk in and as you walk out. Fix that please read more

Best Rite aid ever!' Great staff, ice cream flavors are always in stock and very clean ice cream department. Everyone is so friendly here!!

Great customer service! Prompt and proactive!! They are way way better than other pharmacies i have had before! Thank you!

Looking for things i need but this store is out of a lot of the items i normally find on the Washington and Hill location. I don't know but i also thought all Rite Aid items were priced the same? This store had higher prices on similar items i found a lot lower at the other Pasadena location also. Everything i kept trying to find like simple items, certain soaps, dyes, or creams they just didn't have them or if they did they had them priced a lot higher? They seem to be out of stock on so many items here at this location, every aisle i kept walking through something just didn't feel right. I would definitely not be coming back here to shop again. read more

Rite Aid - Drugstores Near Me - Pasadena, California

20 minutes in line to buy 1 item. Assistant store manager walked up looked at line and walked away leaving single cashier to take care of 8 customers in line. Will not stop here again. read more

It strikes me as odd when employees don't know where their own products are... so if you're looking for an item, try finding it yourself... because it'll take you probably just as long to find it, as it would be trying to ask an employee to show you where it's at... however, they are very friendly, and there's plenty of parking... if you are grabbing some snacks or different food items, be sure and check the expiration date (as I got some old trail mix..).. because old food is going to make you need to make another trip to Rite Aid for stomach meds later.. (haha) read more

Everything in the store is overpriced and check this situation out... I received a $20 voucher from a company for a problem I experienced. It said redeemable at any retailer. First, the product I was going to buy was $12.99 on Rite Aid website, but when I got to the store it was $17.99. I asked one of the two girls working if they price match their own website and she gave some reasoning regarding sales tax that made no sense, and said no, they don't. So I decide to buy it anyway, take it to the register, the girl scans the $20 voucher I had and tells me they'll only honor $10. I pointed out it clearly says $20. She calls the manager girl over and she says the same thing. They rotated the computer screen and I saw the $10 limit showing up. Told her forget it and walked out. They won't even honor a manufacturer certificate that clearly states on it that they will be redeemed for the $20 if they send it in?? Is this even legal?? California is so over the top with legislation on everything under the sun, I'm shocked there isn't something that addresses this issue. Rite Aid went rogue on this one and lost my business as a result. Way to go guys! Most people probably know this, but these stores: Rite Aid, CVS, Walgreens, etc, survive on their revenues from their pharmacies. They could never survive on their retail section, because prices are sky high, selection is limited, and no help to be found. I felt foolish for even going in there last night. Won't waste my time again. That's for sure. read more

I had a horrible experience at this store today. They had only one checker and a huge line. A second checker finally came, served one person and inexplicably helped a walk up customer requesting ice cream. Again, the line began to grow and so were customer frustrations. A woman in the line shouted out asking for another checker, to no avail. Apparently, Rite Aid has only 3 employees for the entire store. One on Lunch, one serving ice cream and another for check out. If this was not frustrating enough, when I finally reached the one cashier, I let him know how frustrated I was. Instead of apologizing, He immediately copped an attitude. I asked to speak to the manger and He said, "I am the Manager!" His badge didn't say manager? Hmmm. Well, anyway, I attempted to let this "Manager" know my frustration and instead of empathy from him, he got aggressive and said "DO YOU WANT TO BUY THIS OR NOT?" I said yes-just give me my change. Then, as He is taking my money and getting my change, he is staring me down hard which was not only aggressive but also offensive, so I called him out on it. He didn't like the fact that I challenged him for being aggressive with a customer so he decided to refuse to let me buy the batteries I came for. So there you have it. Rite Aid refused to sell me batteries because I dare complain to a so-called manger. Way to go Manager. Way to go Rite-Aid. read more

I am a customer at Rite Aid Woodland Hills Store, the pharmacist at night not only is rude. He does not know the prices, every instance he attempted to overcharge me for Medicare approved products. I had to ask Medicare to call him to correct his improper pricing. He is unable to ring up a personal check. Thsi pharmacist needs additional training. read more

1. I would rather go to the Rite Aid in Monrovia for RX because they don't have the same lackadaisical staff issue. I went here because it was late at night and I was nearby at Whole Foods and needed to make a stop. Among the items I bought was 1 bottle of Rite Aid brand cold medicine and it turned out I already had several at home. My experience at this Rite Aid ruined it for the rest and I will be switching where I get RX or OTC. 2. It's 2018: Target can look up a purchase by scanning the card you paid with and won't act like they can't to begin with unless you suggest it 3. It's 2018: people can look up corporate return policies on hand via smart phone - simply saying there's no returns so you do not have to do a return is unacceptable. Especially from what appeared to be the manager; she's the woman that is always talking about how young she looks for being a grandmother. She doesn't seem as lazy when it comes to talking about herself or taking up a customer's time (who is only "listening" out of politeness/social mores) to do so even while it's late at night and someone is clearly buying a "down with the sickness starter pack." She was so mad I didn't just accept her "no returns" at face value that she was shouting (3 Times) after the employee who did my return as I was leaving, "how much did you give her?" to make sure I never got a full refund. There was a line of 4 parties and she was ringing up as she was shouting this across the registers to her left. Like, chill - don't take it personal. Bottom line, Rite Aid is just an overpriced *convenience* store - nobody comes here unless it's convenient and they don't come here to hear you talking about yourself. So like, why the inconvenience? Also, raise your hand if you're shocked I was not talking about a lazy millennial. 4. It's 2018 and your return policy itself of unopened merchandise purchased hours ago simply cannot compete with other big brands such as Target. Being able to look up a receipt but only giving partial credit in the form of store credit - worst return policy. Now that I know, I will never go to another Rite Aid; I'd rather go to Target for supplies. 5. There is a "Rite Aid brand guarantee," but they will still only give you partial store credit without a physical receipt. People rarely keep receipts these days (Rite Aid knows this) and many merchants offer an e-receipt option; get with the times. 6. It's like a ghost town at the registers...you have to wave someone down usually...either that or... 7. There's 3 employees behind the counter and 1 register open...and a line of customers... 8. Depressing fluorescent lighting which contributes to how... 9. It looks dusty and sad compared to other Rite Aids read more

Good parking, prepare to wait if you're getting ice cream. Love the black cherry here. The single scoop is 1.79 today oh my maybe I should have gotten the half gallon..the pharmacist is nice she will help you with questions. There is a line here for some reason. I got even smarter today and bought a half gallon for 3.50 read more

Horrible shopping experience at this store. The lazy people at the register and a lady stocking merchandise was bothered by me asking for a price check when they stock items and the pricing doesn't match their computer. Multiple items were stocked there and they didn't honor the price shown. read more

Their prices suck. They sell you generic without asking. Why? Because they make more on it. Don't let them get control of your prescriptions. read more

Everyone who works here is always very nice, and not in that fake customer service kind of way. I occasionally have to take my 96 year old grandma with dementia there and they are very patient with her, one of the pharmacy people even came out of their area to assist her with looking at band aids. Had a problem with my insurance not covering my medication but the pharmacist was constantly updating me about it and were very pleasant and patient with helping me resolve the issue. I've had a really bad experience with pharmacists before and they make it very nice to come get my meds :) read more

I can't speek of the prescription service (although I loved my Rite Aid in college. The pharmacist knew me by name). I can speak to the fact that this store is nicely laid out, not busy, clean, and the service was friendly. Compared to the rite aid down the street from me this one is a gem. It is a little inconvenient to walk up the ramp to get to it, but I'm just splitting hairs. read more

The pharmacy department is very inept. Two months in a row they didn't have my medication in stock but promised to order it and have it by a certain day. When I showed up to pick it up they made me wait to unpack their delivery. After waiting and waiting I was informed that the medication did not come in, again. They called and located the medication 20 minutes away. I arrived at the other Rite Aid and waited in line again. I had to wait and wait because the first store did not cancel the script in their computer system so they had to be called. The pharmacy manager needs to be retrained or replaced if they can't perform simple tasks that are required of them. read more

I really don't like rating a hard working business so low but this Rite Aid is FAR FROM A Hard Working Business. In fact, they don't seem to want your business at all. This location seems to have the most laziest employees and manager that I have ever seen in a drug store. I have had concerns with this location more than once. But here's what my last visit was like. I went in to buy some gift cards for graduations. I picked up 3 gift cards and stood in an line with 8 people in it. There was one employee at the register and one scooping ice cream. The customer at the register apparently was short 12 CENTS so he had to go to his car while we all waited. This held up the Whole line while he was gone. The cashier could have just cashed out the order and moved on to the rest of the line. The employee at the ice cream said to call someone. But nobody came. When I finally got to the register, there was a very small label sign on the credit card machine that said gift cards had to be paid by Cash! Really?? Who does this?? If I wanted to pay Cash I would have just put Cash in the Graduation Card rather than buy a gift card for a specific location. What third world country am I living in? And would it kill them to put a sign on the gift card rack instead of telling customers when they were checking out and wasting their time? Lesson Learned!!! GO TO CVS!!!!! They actually will take your credit card for purchases and they have a very nice staff that can problem solve!!!! If Rite Aid wants to learn what they can do to better help customers and not piss people off then they really just have to Benchmark Their Own Stores starting with this location! Or better yet, they should GO TO CVS and learn how the Pros Do It!!! Bub Bye Rite Aid! You Suck!! PS: SAVE THE AGGRAVATION, JUST GO TO CVS!!!!!!!!!! read more

I hate this rite aid. I only went in cause I was there getting water from the dispenser outside. I needed one item. There were 2 people in front of me and a customer with the cashier. After oh about 5 minutes "POOF" the cashier disappeared out side. Waiting and waiting and waiting. He comes in with a case of water for the complaining customer. Was there no other employee there to help? I'm not complaining against the employees, they are obviously doing what they're suppose to do with what little help upper management allows. They may as well put in a self serve register. I ended up walking out. So irritated read more

The store and products are good. The prices are a lot higher than other stores. The staff was adequate. Just a typical drug store.

Let me start with I love thrifty ice cream and enjoy taking my kids here. I have 4 children ages, 2,5,7, and 10. Today we decided to go nab some ice cream at this Rite Aid. Upon asking to order I was told I needed to pay prior to ordering the specific items. Ok sure, no problem. Then my kids asked for a cone. I was informed I could have one on the side. Ok sure I can respect that. Then I was told before he could dish ice cream we must all be 6 feet apart from each other. Excuse me? Maybe I heard this wrong. My 4 children and I who live in the same home, have to all stay 6 feet apart from each other to get our ice cream? I was informed that is correct and company policy. I find this unacceptable, authoritative, and completely unreasonable. I stand in a grocery line with my children and I stand in a restaurant line with my entire family. I can't be served ice cream, that has to be eaten outside, while standing next to my own children. No way! read more

Consistently short-staffed and staff doesn't give a shit about service. Waited at the thriftys ice cream counter for assistance for 15 minutes without any acknowledgment from staff. Apparently they don't want or need my business. read more

Just stop by for some greeting cards. The cashier was so nice and helpful. She was very pleasant greeting me and everyone coming in! This location is not near my home but I will come back here because of service! read more

I really was impressed with this store. It was big, clean. The aisles were well stocked. The clerks were friendly. It looked as if it was the first day it opened and it was just a regular day after work. The Rite Aide by my house is NOTHING like this!! I will definitely be back when I am on an ice cream hunt and not just driving by off the freeway. read more

I was scheduled for the COVID vaccine on 3/16/2021 in the afternoon at the Riteaid pharmacy on 3745 East Foothill Blvd Pasadena CA. I was denied the vaccine because I have to provide proof my profession such as a paystub because they need to "scan it in." Frankly it makes no sense my personal information need to be scanned into the Riteaid system, but anyway, I did not bring any of these documents as I was told to only bring my government ID and my insurance card, which I did. After being denied of the vaccine, I did extensive research and found that the CDC has stated "Pharmacies will not require proof of age, occupation, or any other type of credentials; however, they will rely on self-attestation for validating group membership. This assures that no one will be turned away for lack of specific identification documents (e.g., driver's license) and eases the burden on participating pharmacies and individuals." I am now concerned my denial was based on my race or other discriminatory reasons. I believe Riteaid needs to provide better training for their staff who deal with the vaccine process. This employee appears to be misinformed of the right guidelines. read more

Do not come here. Sometimes they screw up the prescription, and it is such a pain to correct it. They are supposed to give you the prescription in 15 minutes, but that rarely happens. I have to pick up the prescriptions for my mother often, and she won't let me change to another place, otherwise, I would never come here. Go to Target or CVS or Walgreens. They give much better service!! read more