Some of the pharmacy staff leave a lot to be desired. I have had some very rude people that have…read morewaited on me over the years. They also love to order things that do not need to be refilled and I find myself having to keep a close eye on everything from this pharmacy. Why don't I go to Rite Aid? Because CVS has better pharmacy hours... That is the only reason. If I didn't work, I would transfer everything to Rite Aid with a far more friendly staff!

Extremely frustrating every time I go it seems as though they need approval from doctor…read more They've told me several times when I go pick up my scripts that they have sent out a request to the doctor, phone calls have been made and still no refills absolutely a waste of time. I wouldn't even rate them a one star.I honestly think it's a delay tactic on their part they simply don't have enough good help to make the refills on time. It should not take three drive overs to the pharmacy for nothing.Still nothing continue to wait.

only because Sonya in men's department was so lovely! general manager must be a real numb nut! As…read moregarden center aka plant cemetery.. was an absolute disgrace! Thousands of dollars worth of plants.. dead/dying because there is one assigned person trying his best to hold it together. Ethan is a star for trying. Meanwhile the few staff they have are trying to keep up with train wreck of stocking, cleaning up from people tossing stuff on floors in clothes depts especially. Other depts have people on cell phones or just hanging out! If the manager on site is trying to hold all this together with no back up from corporate or district manager.. this place needs to be revamped on staffing support and upper level management retrained or made to work the floors!

This was the worst experience I have ever encountered. Went to walmart after having lunch with my…read morewife, to get our groceries for the week, and service was very bad to say the least. Find people who want to work- and people who can smile!

This Pharmacy has no idea of Customer service .. The staff does not give correct information nor…read moreset accurate time expectations. You will win the lottery before they answer the phone of which they eventually hang up. Customers depend on this location to get their medicines , not sure how and why they are still in business. I grade them an F for Failure. This is more evidence as to why some stores have closed . The customer loses again and again in this situation.

This pharmacy absolutely sucks it is never open then they called me and told me the prescriptions…read morewere ready to come down and get them it is only 6:00 at night and they're closed this is retarded and ridiculous these place does not know their ass from their elbow this is the last time I ever use them if I could get negative Stars I would

This is where I bought Simon the Lion with nickels and dimes when I was 6! 24 years later and I…read morestill sleep with my favorite stuffed animal.

Just want to mention that CVS recently raised the cost of a prescription of mine by a factor of…read morefour, no reason given, no discounts available, just quadrupled the price out of greed, presumably. I was able to get it refilled elsewhere - same manufacturer, by the way - for slightly less than I paid for it at CVS previously. This is really an ugly company and we should all do what we can to avoid spending any money there.

Definitely in the running for the worst run worst staffed least honest CVS in existence…read more They place the pickup orders behind the counter so you have to summon a clerk who because they are staffed as if its a Taco Bell can take a considerable amount of time to both contact and appear at the counter. This entirely defeats the purpose of pickup well mostly since at this store you would still be waiting for someone to check you out. At the Metacom Ave CVS in Warren they place pickup orders in a kiosk for pickup making it convenient. The pharmacy showed a prescription as processing and soon available for two months. I had some extra time so decided to quiz the pharmacist about this puzzle and they told me that EVERY day they order same medication and it was NEVER available to them. Meanwhile I had a script for same at Walgreens the first month CVS flaked out and through some miracle they were able to obtain it. I transferred the Walgreens script to Lifespan Pharmacy for month two and they had it within 24 hrs BUT after my conversation with the CVS pharmacist CVS placed a HOLD on my medication through my insurance so Lifespan had to call to have them release it. Beyond belief. Pharmacist from CVS had stood there with a straight face and lied continuously about the med being ordered unsuccessfully on a daily basis. CVS is the biggest PBM in the US. They can get a med before other pharmacies if they actually order it. Wait it gets better. Once I had a script that they overcharged me for so about 6 days afterward I went back to obtain a refund which was not an issue HOWEVER the CVS system saw the refund date as the date of the script being obtained by me. This medication is a very low level sleeping med so its the law not to dole it out even a day early which I am aware of and its not an issue. When I returned to the day for my refill I was told I would have to wait 6 more days to get a refill. Took me a minute to figure out their foul up - tried to explain it but NO, I went home to get the actual bottle to show I wasn't a liar. To add insult to injury this CVS is located at the worst red light in all of the East Bay. Getting in and out of there is a flipping nightmare. Stay clear and hope they close this location.

I have had a very good experience with the pharmacy. They have been very helpful with insurance…read morechanges and I find them very responsive to my questions and concerns.

As a RN they're the worst pharmacy in the area. They've treated my patients as if they're…read moremedication seeking and were except rude on the phone. They do not listen, then will put you on hold pretending that they are being helpful when they're not. I would never recommend anyone to use this pharmacy.

received my Pneumococcal vaccine, completed my paperwork on line, received call just prior…read moreconfirming which vaccine was being given. Waited just a few minutes, got my injection, excellent technique, and left with a smile on my face. excellent work by pharmacy staff, always friendly and professional.

Every single time I go in with an Uber delivery I asked the people in the front if they can check…read morethe back for me and they literally never do. They will lie and say this is all the stock when in reality they just don't wanna move

My mom has been a customer for less than a year and they treat her like family. I have the most…read moreinteraction with the staff and they are amazing. In recent months I call and left a message to cancel her delivery because she was in the hospital . Tom called personally just a few hours later to ask what had happened and how she was. Upon her release from rehab I called with only a few days notice with new medications and a very small window in which to have it delivered. I called one Wednesday and was told friday but they had them there on thursday . As the primary care giver for my mom I am so appreciative when I find ppl who will help me and make my.life easier. I am so greatful for the wonderful service they provide.

I have never been to such a rude pharmacy!!! The pharmacist was down right abrasive to me and the 2…read moreothers there. It took almost an hour to fill the scripts and I was told to go sit down because he closes at 6 and I wasn't allowed to leave!!!!