This CVS has everything a gal could need. I popped in for a few things I had forgotten and they had…read moreall in stock, thank goodness. I had no engagement with staff while in the store so can't comment on that bit. I took a Waymo so can't comment on parking either but I was a little confused at first by the different set up here. They have 2 stories! So if you're looking for something and don't see it on the first floor, head up the stairs and it'll probably be there. They do have an elevator, as well, if needed. By the registers, they have 3 Self Checkouts for easy self-serve shopping. One staff was monitoring the operations but it was a seamless experience for me. You just gotta keep in mind you are downtown so you may encounter unhomed people and all that comes with that.

I live close to this location and use it often. It's a smaller version of CVS because it's…read moredowntown, but it has pretty much everything I need. I especially appreciate everyone at the pharmacy and the pharmacist who do a great job. I get all my shots there. They are very welcoming. If you live downtown and can walk it's great. If you don't - beware, parking is pretty challenging.

Convenient to be inside Target. The hours can be funky and don't always follow the sign…read more Came for Claritin D and was able to get within 5 minutes as there as no line.

New at the pharmacy is so helpful. She calls me back about my prescriptions and has great attention…read moreto detail. She is very nice and cares about her patients. I enjoy picking up my prescriptions thanks to her and the amazing team here. All of the staff are great. It is always clean and organized. Thank you!

My experience at this Walgreens location has been different depending on the service personnel…read more Some have been quick and kind while some have been quite rude. The main drawback is they are always short-staffed so you have to wait a while to pick up a pharmacy or photo order.

This parking lot is a trap! I went to a restaurant adjacent to the Walgreens and picked up an order…read moreto go. I planned to go inside Walgreens before heading back to the office, only to find my car had a boot placed on it. They demanded $100 to have the boot removed.

I've been really impressed with the level of customer service at this CVS, particularly in the…read morepharmacy. I had a problematic insurance situation, and both the pharmacist and the technicians really went out of their way to get the mess figured out. This was a situation that stretched over several days, and required the pharmacy to make multiple phone calls to the insurance call center, then ultimately get creative with how they filled the prescription so that it fit within the insurance company's requirement (they didn't do anything wrong, there was just a glitch in the system that prevented the prescription from being filled even after it was approved, and they managed to outsmart the system). Best of all, I didn't have to go to the pharmacy and deal with all of this in person. They answered my phone calls, worked it themselves, then called me back with updates and the ultimate resolution. When I went back for a flu shot several weeks later, the pharmacist remembered me. Oh, and I love that they text you when your prescription is ready for pick up. Great. I noticed that another review commented that no one greeted them as they came and went. Perhaps after seeing that review, the store manager corrected the problem, because now the person working the register by the door ALWAYS says hello. The first few times it happened, I was caught off guard because it so wasn't expected. I wasn't sure he was even talking to me, so I ignored him, but then it happened again and again. So, good on CVS for responding to this feedback. Like others, I don't normally review chains, but I thought this was an example of excellent customer service that should be noted.

This CVS IS HORRENDOUS!! There are zero reasons to patronize this location. No employees (all DIY…read moreregisters); Much of stock is in locked cabinets (try finding an employee to unlock one!); reduced Pharmacy hours; no baskets, carts, or using your own shopping bags! So ridiculous -- just close it down already if you have so much loss that you treat every customer like a thief!

The new system at the pharmacy is a Joke ! Whoever came up…read morewith this idea should be publicly humiliated and fired for being such a fucking idiot ! There was one person ahead of me this morning, and it still took 20 minutes to get my prescription ! After 30 years of going to Walgreens I think it's time to take my business down the street to CVS, so I don't have to go through this bullshit every time I need to pick up a prescription !!

I was not notified that this pharmacy had run out of a vaccine on Thursday in advance of my Sunday…read moreappointment until I checked in at the store. Pharmacist and Tech were polite and offered to reschedule to a weekday, but by not cancelling my appointment or notifying me of a problem they knew of at least 48 hours in advance, they made it so I couldn't make alternate plans to receive this immunization in the limited free window I had to schedule it.

I switched pharmacies from Walgreens to HEB. I called the pharmacy today to ask if my account was…read moreset up and if they received my new prescription. I spoke to Edward and he was so extremely helpful and super kind to me. He answered all my questions and made sure I was completely satisfied before he hung up. I made this change because I am tired of supporting big box stores. HEB is homegrown for us Texans, where I was born and raised and still live. Thank you, Edward, and thank you HEB! Love your BBQ too! Update: I ran into another issue this morning and had to call the pharmacy for assistance again. I spoke to Jeanette and she was so extremely helpful and kind! She walked me through the solution clearly, simply, and quickly, assuring that I understood everything. After years of frustration at Walgreens, it's a breath of fresh air to be dealing with staff members who know how to treat their customers. In my opinion, this is the gold standard and I am super grateful to Edward, Jeanette, and HEB for being my local one-stop shopping company. Thanks so much to thepharmacy!

This is probably one of the best HEB's that I have been to…read moreto. I love that they have a parking garage so if it's pouring down with rain, one doesn't get drenched trying to get one's vehicle with a basket load of groceries. On the ground floor, there is True Texas BBQ with ample seating. One can take the elevator or escalater up to the second floor to the supermarket. On the escalater, there is one side for you and the other side for your trolly of groceries. I have abandoned my neighborhood HEB and now patronize this one at 2400 S. Congress Ave.

Terrible service. If you have a prescription you need to take, DO NOT USE. They will not have the…read moreprescription ready for you. There are no same day delivery windows like they claim, and then the courier won't show up. I haven't put a review on here in years but this is just awful. The prescription can take days to process. I have a prescription I absolutely need and asked my doctor for EARLY because I know how capsule can be. I did this last Wednesday. It is now the following Tuesday and I still do not have my prescription and have spent days going through withdrawal. This is not the first time this has happened. They did not show last night while I sat for three hours waiting and claim I said I would pick it up. This is entirely untrue. I am sick as a dog - do you think I didn't check the app nonstop? Now have to drive to downtown Austin with no parking while I try not to barf to pick up this prescription - because now they say it can't be delivered until tomorrow. So a literal WEEK since my doctor called in the prescription. This is serious. People go to the hospital for withdrawals of this but I'm poor and tried to get this prescription a WEEK AGO. Good luck getting it changed or moved!!! You need it today? Tomorrow ? Are you sick right now? Too bad! Would not recommend to anyone.

Love that they provide the option to pickup. The earliest delivery wasn't until Wed so using the…read morechat function via their app was able to change for pickup today. And it was inside a 2 hour window! Easy!

I appreciate the spacious environment. My local Supercenter is tiny and cramped. There is plenty of…read moreparking and the staff is great. The store has been significantly understocked across the board most of the time. So many products are locked up behind glass unnecessarily. You have to wait quite a while to get someone to open the case because they are understaffed. That in no way reflects that professional attitude and helpfulness of the staff. They are always friendly here. It is just hard to find what we're looking for and get access to it in a timely manner.

No complaints here at this store! I live right down the street so I can either walk or drive there!…read moreeverything is easy to find. Staff can either be hit and miss just depending on the day and who's on duty! I usually come here for quick miscellaneous items or to pick up alcohol or food when I'm in a rush! overall, no complaints. be mindful of the time that you come to this location because the parking lot can become very chaotic.

We had a fantastic experience getting my 15 year-old daughter her flu shot thanks to Freddy and…read moreCatherine and the other lovely lady behind the counter. The issue is and reason for the one (1) star is: Martin's advertises flu shots for adults for $25.00 yet they requested $49.00 from me at my appointment. Attached is a photo of their prices from their website. When we arrived home I called Martin's and texted the screen shot to Chris who said he needed to get with the Pharmacist. Ashley was adamant about not honoring the advertised price saying this was information from years ago and swore there were dates on the page. No dates whatsover as this is their current website. Also, she kept repeating herself and when I tried to explain, hung up on me. She seemed most flustered and appeared to want a reason to end the phone call. Say what? This is deceptive advertising for flu shots. I plan to file a complaint with the Better Business Bureau for deceptive trade practices. This is an issue of principle. I also made a copy of the entire website page where this cost is promoted.

I've had the worst experience with Martin's wellness over and over. They really need to get it…read moretogether. On mofe than one occasion over charging me not checking with me or my insurance and coupon on file before charging my card on file. They charged me for medicine that was never approved for purchase by me. Then when I came back they had the nerve to say I've already been charged. I had to get a refund because they never bothered to do their job telling me what the price is before charging my account. Medicine that I never received and was fraudulently charged for. I had to inform them that they had charged me for multiple prescriptions that were never picked up. This place is unethical and frankly, dangerous in its incompetence. Their license to dispense pharmaceuticals should be terminated before they kill someone with their glaring incompetence.

Arrived in Austin late at night and needed some supplies so we moseyed on down towards this CVS…read more It's situated super close to frat houses and a bunch of bars and you can tell. It looks like the place was hit hard as there were items everywhere, there were boxes littered throughout with items meant for restocking, and the energy just felt a little tense. That being said, I think it's not too bad of a location. Super close by where my Airbnb was and close by bus station and a major road in the city. It's long but not wide and so there aren't a ton of aisles but the aisles are longish. The beginning of one aisle might have chips but by the end of it you'll be with the makeup. Cashiers are up front and there aren't a lot of self checkout lanes. Some items were locked behind a glass door but for the most part, everything was accessible without the help of employees. I didn't find my first choice for a couple of items but found my backup choice. So I'll give it a 3 star. But don't expect it to be the cleanest or most tidy

1-star is being generous about the service I received at this CVS. I was in the 2nd floor with left…read morehand full of items to buy and right hand holding a cane. I walked to the elevator. Ruby was standing to my left, looked at me, then continued with looking at her cell phone. The least she could have done was press the down button of the elevator. Instead, I did it. She boarded the elevator with me. We both went to the first floor. She was the cashier and didn't know how coupons work. She asked a male co-worker for help, causing delay in checking out. I said forget the coupon (which the pharmacist in the 2nd floor gave me). After my purchase, I told Ruby about the elevator incident, that she was more engrossed in her cell phone than providing good service. I asked her who is the supervisor of this CVS. She said she is the supervisor. What a shock. A supervisor who gives Bad customer service and who didn't know how coupons work. Negative star rating!