Alan and Shawn were awesome! They both were a delight to have around, explained everything in…read moredetail, and were incredibly thorough! I hope both of their bosses are able to see this review and reward them. I'm breathing easier already and our floor is pristine!

Great job water vac cleaning our screened in porch (Tony) and marble restoration in a shower…read more(Shawn). A cleaning person had used the wrong material on our shower marble and basically acid etched it. Shawn did an amazing job, literally making it look brand new. No easy task as it took 3.5 - 4 hours of using various grade of buffer pads showing his knowledge & experience. Also, their General Manager of Operations, Joe showed up which was very impressive as well. I would highly recommend this company as they have great guys working there who totally got your back!

There comes a time with any house fire, restoration, death of animals. When you just kind of "snap"…read morewhen you've held it together long enough and BOOM! Meltdown. I took my meltdown out on Benny and the rest of the crew. Sure, there were issues throughout this entire process and the crew apologized for them. I need to apologize to the crew. Especially the owner Benny. Sure, we bumped heads a few times. But, he was always there to fix any problem that happened. Even the basement flooding after they were done with the house. They got my house done 3 months ahead of schedule and I'm forever grateful for their hard work. Will I work with them in the future? Absolutely! Time to start a new chapter in life. Thank you B&D for helping and doing a beautiful restoration on my 1940 Brick colonial. Its nice having peace of mind that the house is 100% turn key.

B and D has helped us out tremendously!!! Always in communication. Benny Weider gave us peace of…read moremind. They handle the insurance companies so we don't have to. I highly recommend their fire and Restoration Company! Well after 7 long months we are back in our home. Our move in date was exact. Benny was in constant communication with us. We never had to worry about anything. It was awesome to have someone that could handle the adjusters and insurance company. All matters were handled promptly. (No problems). B and D Restoration was a wonderful company to deal with. What ever could be saved was cleaned professionally and packed up neatly. I would like to give a special thanks to Krista, Mikey, Duane and BOBBY. Chip passed away suddenly. He was an amazing painter and friend. They really worked hard to make us happy!!! Also, a very special thanks to the Best Architect Fred Margulies. He made our home beautiful!!! Benny Wieder THANK YOU!

Had a sewer backup while doing a jetting and the plumber called Cleveland Water & Fire Restoration…read moreto come help. They took lots of pictures and set up fans and humidifiers until the cleanup team could come out. Billy Luke and Leon came out today and did amazing job getting all the sewage and sediment out. In 3 hours They disinfected and sanitized, tore iut a wooden storage unit, ripped up damaged flooring, through out damaged items and carted it away. Everything is being handled through my home insurance by this company and I don't have to do anything once I field the claim. Highly recommend!!

In order to best understand how horribly scummy this company is, let's understand the background…read morefirst. I am a first time home buyer, who just bought a house in august. We realized we had a hole in the roof of an addition on the house towards the end of October. Water leaked in through this hole, soaking the frame within and finally leaking through the ceiling of the addition, which is when we actually noticed it. Unfortunately, by this point, the damage was done. From October through nearly the end of November, I was frantically calling contractors and roofers everywhere to get someone to fix all of this. Some would fix the roof, but couldn't fix the inside. Others would fix the ceiling but wouldn't touch a rolled roof. Eventually, I stumbled upon Keselman Construction Group, who said they would fix it all. And they suggested I also work with Cleveland Water and Fire Restoration - the worst partnership they have ever made. It all started out like a typical sales person pitch. The "first responder" would come out and take a million pictures, with the moisture meter and infra red camera to show me how much water damage I have everywhere (in this room and the garage that shares a roof). But it felt as if he didn't actually know what the workers were going to do, because he told me that CWFR would be able to demo things and haul all of the damaged items away. (They apparently don't do that btw, or at least, they workers they sent out said they don't do that) So he writes me a quote for $3500, and strongly advises me to open a claim. He pushily reassures me that insurance will cover everything and that they have a team dedicated to ensuring they get paid by insurance. So I open a claim. Worst mistake ever - because now they are going to rob us all blind. Here is the timeline following all of that mess: They send out first truck. The workers check it out and say they can't do anything because the hole isn't sealed. They also tell me they don't demo stuff, and probably won't be able to do anything in the garage. They leave. KCG seals the hole, I ask for a new quote because some time (2 weeks) has passed from the initial quote and the damage doesn't actually look that bad. CWFR comes back with a HIGHER quote of $5000. Mind you, nothing new has happened or changed for them to come back with an even higher number?! I call doug blake to discuss this new quote, to which he haughtily states ""I don't see why you're upset, insurance is going to pay for it." (tbh this is very rude and dismissive and not good customer service.) Whatever, I am tired of arguing and my house being a mess, so I let them come. They stated I had all this water/dampness in the inital quote in my addition and the garage, and yet all they addressed/mitigated was this 5' by 8' area in the addition. (see picture attached) How much do you think this would cost? For a little bit of 'antimicrobial spray' on the beam and in the garage, two fans, a dehumidifier, and an "air scrubber" that all ran off of MY electricity, they charged $4415. They didn't do anything else. If I were to do this again, I would've taken just a little bit longer to do more research as there are other water mitigation and mold removal companies that do a better job with communicating amongst their coworkers and respectfully with the customer. I would give this company negative stars if I could.

They were absolutely awesome. I had virtually no wait time…read morefrom the time I scheduled my appointment until the time I arrived. The over the phone quote was accurate. (I have used carpet cleaners before who quote something and then come out and try to triple the price. And most importantly they did a beautiful job. I have two cats and a dog, and they made my carpet look brand new. On top of it, the service professionals were so nice and respectful of my home. I will use them every year!

Clean solutions did an amazing job for us. We called because I was struggling with allergies, so…read morethey did ducts and carpet and furniture. They were so professional and knowledgeable. They worked hard and left no trace they had been there. Highly highly recommend if you're in the market for such services.

Would not give an estimate online or provide a functional phone number to talk to someone about the…read morejob. I gave them MY phone and they wouldn't even call me after multiple conversations in Yelp message center.

From the owner: When disaster strikes, Newburgh Heights Restoration leads the charge with cutting-edge damage…read morerestoration solutions that redefine industry standards. Since 2017, we've revolutionized Cleveland's restoration scene with our innovative approach, combining advanced technology with time-tested expertise. Our team, led by Milton, leverages state-of-the-art moisture detection equipment and rapid-response protocols to tackle water damage, fire restoration, and mold remediation with unprecedented efficiency. We're not just fixing problems; we're transforming the restoration experience through data-driven solutions and sustainable practices. Our 24/7 emergency response team utilizes real-time monitoring systems and eco-friendly cleaning agents, setting new benchmarks in restoration excellence. From residential emergencies to commercial disasters, we're the forward-thinking partner Cleveland property owners trust for swift, thorough, and lasting restoration results.

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.

Once again, 1-Tom Plumbing of Cleveland saved me from a plumbing disaster! Jay, who fixed my toilet…read moreabout two years ago, came back and did a great job repairing my shower and cleaning the shower drain from my 85 year old house. He was fast and professional and explained the issue clearly. Now my drain is better than when I bought the house. Thank you for coming to my rescue and keeping me from having a tub that takes 10 hours to drain after a shower!

It started when my husband attempted to replace the sprayer for the kitchen faucet. Five hours…read morelater, time to call a plumber. My only choice for the past several years has been Kevin Zilke, Plumbers Ink, which is now under the umbrella of 1-Tom Plumber. Everything I had come to expect - quality work, prompt, efficient, complete clean up, friendly and knowledgeable, with the ability to explain the process, continues with the franchise experience. We cringed at the estimate, but smiled at the value. They take pride in standing behind their work. Zach arrived on time and respected my home and pets. My situation proved a little challenging, the drop in sink didn't quite drop in, but Zach was up to the task and made the necessary adjustments with stunning results. 1-Tom Plumber will continue to be the only plumber I need to call.

Perfect experience. Arturo was very professional and they did a great job…read more I was impressed and would recommend them for anyone! Abi

My husband and I are very satisfied with the quick response and professionalism exhibited by…read moreArturo. He and his assistant did a wonderful job for a very reasonable price. We will definitely hire Avenger Carpet Cleaning again the next time, and will recommend them all our friends. Maureen F.