My husband and I had the crew from Brian's heating and cooling out to replace out heating and…read morecooling system along with moving the heating unit to a completely different room. I was very pleased not only with their work ethic but also with their willingness to fix issues that were done incorrectly by contractors before them. I am not extremely mechanically inclined but the technician Adam was patient with my questions and went out of his way to explain things to me. Overall this was the best experience we have ever had with any contractor we have had complete work in our home. Sherry and Stephen Titzer

It's really hard to find good solid reliable companies that practice the old-school type business…read morestrategies (honesty integrity and professionalism). It all started by contacting them to get a simple quote their were on time and their price was very competitive. The most impressive part was that Kevin was very patient and extremely knowledgeable about the work that he was quoting and explained step-by-step exactly what he will be doing. After receiving several bids, I went ahead and asked for a quick start and they jumped on the working mediately and finished up in one day! I even had to step out and told Kevin I would be right back and had another contractor show up and Kevin was nice enough to let the contractor know what I needed done since I was not present, this is called going above and beyond! Do not waste your time shopping around, trying to cut corners, go with a credible company that knows what they're doing, experienced and the price was respectful. I am happy! Oh before I forget, after the installation there was a small issue that was a concern, they immediately addressed it and were there right away! This to me was impressive because they back up their word on service!!!!! Thank you Brian Schmitt and crew!

Their response to my posting for the job was very fast. I set a time for them to look at the…read moreproject and give me a quote. Not only did they take the time to explain what my real issue was but also gave me options for fixing it I did not think I had and then did the repair while they were there. They were so professional and courteous, I was very impressed. I do not know how to say enough about how great they were. I well simply say I know who I am contacting for my next project :)

I had this business come out two different times for two separate problems. They were courteous and…read morevery professional. They came out, gave options to fix the problem and quickly fixed them. I cannot say enough wonderful things for this business.

I cannot say enough good things about Burns builders and Burns heat and air. They installed a 2 ton…read moresplit unit (outdoor/indoor unit) with duct work in the newly remodeled section of my home. In addition to this installation, they upgraded my electric panel. Other HVAC installers estimated that I would need a 1.5 ton unit. But Burns insisted that a 2 ton would be perfect for the space and not overwork the unit. They were 100% right. The unit is utilized for a renovated attic space. So it does get extremely hot in the summer. If I had gone with the 1.5 ton unit then it would have been overworking itself. I have to say they did all of this work with incredible integrity and for a fraction of the cost that I was quoted from other HVAC businesses.

From the owner: We are a full service Heating and Air company. We sell and service all models.read more

These folks work fast while maintaining high quality at an affordable price. They installed my…read moreAlpine split systems in about 8 hours and everything works great. I couldn't be happier with what I have at a cost must less than I expected. Thanks for the great work guys!!!

Very good service and affordable prices. Very honest people. You will not regret choosing them for…read moreany heating and air needs.

Take insurance claims or at least be informative of your lack of service in the beginning of…read moreconversations

This company shows genuine interest in their customers. When I first called them, they were fast…read morewith solid answers, they were interested in me as their customer and they were very prompt getting out to my home to go over every detail of my install, and explain what equipment was best. If you have not had a new HVAC system installed in your home, you won't believe how expensive the system can be, it's mind boggling, literally. I received pricing up to $18,000.00 for a simple 3 ton HVAC system. These folks are total professionals and I don't hesitate to let everyone know, without knowing what other HVAC people quoted me, they were not only competitive, they beat every other HVAC contractor hands down, not by hundreds, but thousands of dollars, so let me save you lots and lots of leg work and hours of telephone calls, Southern AIR Solutions has the correct Rheem system for you and you WILL NOT be taken advantage of, as so many in Bowling Green were willing to do, as evidenced by their system pricing. Bob H

Tommy Lynn at Central Heating & Air Conditioning is the best…read more They have serviced my units for last few years, and I have purchased a new unit form him. When I call, they always get back to me and the service is unbeatable. I strongly recommend them.

we have used Central Heating and Air for over 25 years. They are ALWAYS very responsive. Of course…read moreour air will go out on the hottest day of the year or our heat will go out during an ice storm. They always get here as fast as possible. And if it is going to take a couple days they make sure we have what we need to stay comfortable. They provide the preventative service you need as well. I highly recommend them for buying a new unit and any service you need after that!

I purchased an HVAC system from Green Street HVAC nearly three years ago for about $18,000--paying…read morealmost $10,000 more than an alternate (unlicensed) quote--only because I was assured parts and labor would be covered and the company would stand behind the install. During a cold front, I requested service (Ref: Estimate #20631848) and asked for basic documentation (contract copy, warranty registration, and a fully itemized estimate with OEM part numbers/MSRP and labor breakdown). The estimate came back over $3,000, with ~$1,700 just for the part, and included a line labeled "Band-Aid." After consulting Service, Inc. (Nashville) and Hiller, I learned "Band-Aid" can function as open-ended billing--i.e., "whatever it takes" after the part is installed, with no clear cap. To verify, I had Service, Inc. review the job. They confirmed in writing that:    *   The part is fully covered under the manufacturer's warranty ($0 to me), and    *   The install is about a 1-hour job, with a labor quote less than half of Green Street's total. In plain terms:    *   I paid a premium (~$18k), nearly $10k more than another bid, for peace of mind (parts + labor assurances).    *   Before a storm, I asked for help and transparency.    *   Green Street quoted $3,000+, including $1,700 for a warranty part that should be $0.    *   Their estimate used "Band-Aid," flagged by two licensed contractors as open-ended/uncapped language.    *   Service, Inc. honored the warranty ($0 part) and quoted a clear, fair price for ~1 hour of work. I support local businesses that do right by their customers--especially when families are relying on heat in bad weather. My experience with Green Street HVAC was unresponsive, non-transparent, and inconsistent with what was promised. If you're considering them, insist--in writing--on:    *   Proof of manufacturer warranty registration (model/serial + confirmation),    *   Written parts coverage terms (what's $0 under warranty), and    *   A fully itemized estimate (OEM part numbers, MSRP/list, exact labor hours & rate; avoid vague "Band-Aid" codes). Date of service request: 10/25 Estimate: #20631848 TL;DR: Green Street quoted $3,000+, including $1,700 for a warranty part and an open-ended "Band-Aid" line. Service, Inc. (Nashville) confirmed the part is $0 under warranty and the job is ~1 hour, at less than half of Green Street's total.

Again, one of my top three bids. Ended up going with another company for price but these guys were…read morevery thirough and orofessional.

This company has taken care of our plumbing, air and heat since they have been in town. I would…read morenever call anyone else. Let's face it, plumbing and heating is expensive but Their prices are competitive and their response and service is better than any heat/plumb/ air company I have ever called. I highly recommend them.

They never showed up when when the appointment was maid i asked them to call my wife since I…read moreworked, they never called and havent heard a word from them since

Great service and response! They came in to install a new unit for the upstairs. Not only were…read morethese guys professional, they were respectful and gave helpful tips on best practice maintenance! I was impressed with their lead guy Larry and the way he ran his small crew. They cleaned up after themselves and made sure we knew what to expect every step of the way. Just yesterday, their work was final inspected and passed with no issues. I'd recommend Mainstream to anyone who needs HVAC work done!! And ask for Larry! He is the bomb!

Beware of this business. It was only after disputing the credit card charges that they completed…read morethe system in the new home I'm building. The owner enjoys placing blame on his customers. Their employees lack the training, skills, and company support to do their jobs. My system was recently completed and this morning it failed. The reason is it failed was it was not installed correctly. The owner will come on here and try and blame me for all the issues and you're free to figure out who's lying and who's telling the truth? And if you want to talk to me or see the horrific job they did please feel free to contact me. This company did a horrible job and has no clue what customer service means or customer satisfaction. Looks very much like they're going out of business so please do your diligence before signing a contract with Mainstream. Darryl Pater (owner of Mainstream) will respond to this and tell you this was all my fault. Believe who you will but his word is worthless and his moral compass seems broken. Frank Stewart is the only employee he has that is a man of his word and actually cares about the customer. I support small businesses wholeheartedly but this guy doesn't deserve to be in business any longer