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    Rittenhome Technology Consultants, LLC

    5.0 (5 reviews)

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    Girls Fix It

    Girls Fix It

    4.2
    (9 reviews)

    I needed the battery replaced in my smart watch, I searched online and also went to several watch…read morerepair stores, couldn't find anyone to do it. Got a recommendation to try Girls Fix it. While the battery was replaced, and the watch is working fine the communication left much to be desired. Dropped off watch on Saturday, was told battery should arrive Monday. Okay, that set the expectation the watch would be ready sometime by the end of week at least. Crickets! The following Saturday I reached out for a status update. Response was battery was received, will test today or tomorrow, meaning Sat or Sun. Monday got a text that battery was replaced, and watch was turning on. I then asked when I can pick watch up. Response, I'm homebound until the 9th of Dec, however, can have watch delivered. I asked who would pay delivery charge, response, we will cover $15. I opted to pick watch up from same location I dropped it off as I live a 25-minute drive away and I'm not up on Uber deliver charges. We agreed on time and date. Day of pickup I receive a text at 2:45 (5 o'clock pickup) stating we're coordinating with someone to meet me at designated time and place. At pickup time I receive a text that I fell asleep. I then opted to wait for Uber delivery. Watch was delivered about 6pm, waited an hour. Communication is key to good customer service!!!!

    I requested a new battery. Turned out I didn't need one. Appreciate the honesty. Will use again.read more

    Rittenhome Technology Consultants, LLC - itservices - Updated June 2026

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