I needed to get my eyebrows threaded, and my friend recommended Desire Salon in Frisco. I'm so glad…read moreI went! My technician, Rutu, was amazing--she took great care of my eyebrows and even did a beautiful freehand henna tattoo. I wish I lived closer because this would definitely be my go-to spot!

Do not trust this place with your eyebrows. I went yesterday to get threaded and my eyebrows are…read morenow almost three inches apart.

Been coming to this location for 4 years now and have seen a steady decline in service and…read morecleanliness. Last night was the final straw when I arrived at 6:30 and they were closed even though website says open until 8pm. I went to the Frisco location instead and it was a million times better. Won't be coming back to the little elm one anymore.

I was visiting Texas and, since I wasn't near my usual spot, I decided to try this place. The shop…read morelooked clean on the inside, but the initial experience made me want to leave immediately. There were two staff members sitting there with no customers in their chairs. When I walked in and asked where I should sit, they both looked at me, looked at each other, and started speaking in a language I didn't understand. It felt like they couldn't decide who was going to take the customer. They finally told me to wait. After about five minutes, I said I was going to leave to get payment, and one woman quickly responded, "Oh, don't worry about that until you pay," and then told me to sit in her chair. It was an unnecessarily awkward start, especially since the shop was empty. The woman who ultimately did my eyebrows was super nice, but unfortunately, she totally messed up the shape. When I looked in the mirror, she immediately blamed the unevenness on a scar I have. She then patted herself on the back by saying, "But I did a great job. I bet you were scared, right?" Honestly, the staff was amazing at customer service (once they figured out who was working with me), but they were not good at shaping eyebrows. I had to wait for my eyebrows to grow in just to fix the mistake. This just wasn't the vibe for me, and I won't be returning.

After all these years, this is still the only place I trust for eyebrow threading and tinting…read more The ladies here are consistently amazing; Vida, Naureen, and the rest of the staff are beyond welcoming and gracious. Every visit somehow impresses me more than the last, the attention to detail and care they put into their work really shows. The shop is a little out of my way, but it's always worth the trip. The salon is clean, quiet, and peaceful, and I leave feeling confident every single time. I wouldn't go anywhere else.

I had brows threaded and she did a great job. Very friendly and welcoming. I will definitely be…read morereturning.

I usually go to the SOI in Little Elm bc it's closer to my house in Frisco, but tonight I went…read morethere at 6:30 and they were already closed even though their website says open until 8pm. I called the Frisco location and they were open so I rushed over there instead. I'm honestly glad this happened because this location is so much better. A proper full face threading (she was very thorough and took her time), clean salon, friendly staff, and just an overall better experience. After 4 years of going to the other location, I'm making my way to this one as a customer from now on.

Love this place. Eyebrows stay on point. Never a bad experience here. I've been a loyal threader…read more This place is legit.

Always my go to for Eye brows, awesome facials and lashes. Staff is amazing, very professional and…read morebest of all price won't break the bank. Come in a get some me time. Self care

Shama did my eyelash lift and tint and it was phenomenal!!100% one of the best places I've gone to…read moreget my lashes lifted and tinted and the price is amazing for what you get!

First time visiting this location and Sadia was amazing threading my eyebrows. I will be backread more

I decided to go to another person, who happened to be the manager. Unfortunately, I had the worst…read moreexperience. She burned me and then lied about it. I asked if I was bleeding, and she told me no, which was not true. What upset me the most was that she never took accountability for burning me. I will never get service here again. The only reason I didn't take legal action is because something in my heart told me to just let it go. There is another young lady there who is amazing and who I originally planned to see, but she wasn't there that day. I strongly recommend not going to the manager. My experience with her was very disappointing. -- Bella

Got a full face thread service as a walk in this Sunday! She did a great job and reasonably priced.read more

Love the vibe and how clean everything is! Brow Pros has been my go-to for eyebrow threading and…read morebrow shaping for over 10 years. The staff is always friendly, professional, and consistent, and my brows always look great. If you're looking for a clean, reliable brow salon in Plano, I definitely recommend Brow Pros!

I received a email promo advertising 20% annual refresh. Decided to take them up on the offer…read more Although I was skeptical at first because of change of ownership I decided to move forward simply because of my fabulous experience with Joker the previous owner. First red flag: Always and I stress always go with your first mind. I needed a combo brow touch up which we agreed was $360. I paid a deposit of $50. Appt set 5/13 @9 Fast forward to a week later. I called and stated several spots didn't take well and would like an appointment for her to look it over as a touch up or do over or whatever she could do to make it right as there was zero or near faint spots in those areas. I was told I need to wait an additional 2 weeks and come it for a touch up. I'm like wait, it's only been a week and I've already paid you over $400 which included a generous tip and it's been less than a week. Why do I have to pay for a touch up. She commenced to give a bogus excuse about me being an herb user. Really that's your explanation. Many people come in because of harsh pharmaceutical meds like chemotherapy and you're telling me herbs will keep you from looking over your work from a week ago just to gain an additional $129 or so from me? No I'll pass on that. I called around and asked other technicians and was told an appointment should have at least been granted rather than over the phone discussion because there's no way of truly telling until visually inspecting and 2-4 weeks later is too long for customer to be upset if all that money was paid for something they're not happy about. Vibe was ok under previous ownership but can't say I was happy and money was NOT well spent!

I am so happy I found Dr. Chung!! She is AMAZING!! I could not be more pleased with the lip…read moreblushing touch up she did for me. She absolutely nailed it with my request and is so sweet and genuine!! 10/10 for lip blushing