What a fantastic group of women in this office. They care about you as A patient. Yesterday, I lost my sitter; I called, and I was able to bring my 4-year-old son. They made him feel so welcome. My 4-year-old managed to grab a few photos during my visit lol. read more

See all

Jameisha she's the best ,I am very picky about hygienist but I think I found the one who I can be comfortable and trust and she's also fun and happy and very accommodating .I am looking forward to come back again . The staff in the front very nice and they will assist you very professional and fyi I forgot my wireless earphone on the chair while she's doin my maintenance cleaning they called me and keep it so I can pick it up . read more

Yesterday Was My very first Appointment with River City Dental they made my transition From Asap Dental a total piece of cake everyone was so nice and friendly and very helpful as well I am going to also enjoy my new Hygienist Ms Genna she was a little nervous but she did a great Job Only one thing I noticed was the one of the receptionist in the front she wasnt to friendly at all when she was explaining the money part to me her facial expression was that of a turned up noise but overall my first visit was great cant wait for my next appointment at the end of this Month read more

OMG! The best group of Dental Professionals! Each time I visit, it reinforces my opinion! Thank you for being my best and my favorite!

I had an appointment for over 2 months and when I made it I personally handed them my insurance. A couple days before the appointment they call to say they don't take my insurance! And proceeded to have an attitude and not be apologetic. i Could have made an appointment elsewhere months ago. read more

I love River City Dental, Kelly Reid cleans my teeth and she's wonderful, she is great at cleaning my teeth, very gentle and doesn't hurt. I use to dread going to the dentist but I enjoy going in and talking to Kelly and getting my teeth cleaned. read more

Dr Lovett is very professional. She is a dentists' dentist. Kelly, who cleans my teeth is the best....ever. She is honest with her assessments and very good at what she does...the best. read more

Great experience, as always! Everyone was attentive. X-Rays were first. My teeth were cleaned, Kelly is always great and then my teeth got the once over from the Dentist and off I went... oh and my next appointment was made! Great Staff!!!! read more

My faith in dentistry has been restored! 20+ years of Navy Dentistry pretty much destroyed any desire for me to see a dentist. After another 20 years I HAD to seek a dentist, lucky for me I chose Dr. Lovette and her stellar team! I was in pretty bad shape and was referred to a Specialist, Dr White (another God send), between them I am now back on track to a full dental recovery. I no longer avoid dental work and actually look forward to my appointments. One more thing, they have worked hard to ensure my insurance benefits are maximized and I truly appreciate their efforts. Thank you River City Dental!!!! read more

Had a great experience there a few days ago. New patient along with my daughter and all the staff were friendly and helpful. They really took the time to explain things and were very thorough. I really liked Dr. Lovett she was friendly and honest regarding dental care. The treatment plan was conservative and straight forward. The approach to care was great and something I have never found in a dentist before. Highly recommend! read more

Office staff and dentist seemed very friendly at first. I started running into issues when I had to have a crown put on. I was given the standard cost breakdown for the service which I gladly paid. During the procedure, the hygenist dropped the crown on the floor and then the dentist couldn't seem to get it even with my teeth once it was put in. I can still feel the uneveness and narrowness of the crown on one side where it was over filed. A couple months afterwards I get a $500+ bill in the mail from them. The explanation I got was they thought I had PPO insurance versus DMO. Did they give me the wrong cost break down( which I had already paid)? They didn't even do the root canal (they don't do root canals - they'll refer you to an outside dentist which is very inconvenient) , only the crown- $500 is a big gap in "estimation". The managers tone was rude and condescinding which made me even more upset. I definetly will NOT be going back there. You think you're paying for your services and then BAM, they like to hit you with the big "bill". read more

Great service and friendly staff. Had the privilege of meeting both dentists on staff. Both were friendly and knowledgeable. I was pleasantly surprised to get my cleaning and fillings completed on the same day of my exam, even though they weren't scheduled. It was a tremendous time saver! My insurance was accepted without problems. Overall a wonderful experience for something that I dread doing. read more

River City Dental goes by a different set of standards than your Insurance Company and they do not advise you of this. I have been insulted by the billing representative and the Dentist does not really do anything about it. I was provided services that were not medically necessary and I was not advised that the Dentist's standards may be higher than the insurance company's. Had I been advised of this I would have requested the procedure to be pre authorized. I am now trying to assist the Dentist office by providing them the information to appeal the decision. If this does not work, I will begin the formal complaint process. I have changed Dentist's because of this problem. This office has been thru 3 different billing representatives since I was a new patient. Update: I was able to get the insurance to pay the Dentist and I then paid my percentage. The ugly letters that were sent to me were less than appreciated. Kudos to me for making sure the Dentist was paid. I"m sure the thank you card must have been lost in the mail. I do not recommend River City Dental. read more

I love River City Dental! They are nothing but professional and personable, and make you feel as though you're among friends. I've never felt that way about a doctor's office before! When I was told that I'd need a lot of costly dental work (hooray for bad genes!) they took a pragmatic approach to treatment that didn't completely empty my wallet. Also, the place is woman owned and run (HOORAH!). read more

Another great visit! Had my six month cleaning by Kelley. So great to see her. She does a great job cleaning my teeth and is always interested in being an encouragement to me. Had to have a tooth repaired and Dr malarkey was so great! Her assistant Diamond was great as well! Had impressions done for mouth guard and she was talked me through the process. Thanks again!!! read more

I've had a great experience with River City Dental. They are extremely punctual, very friendly front-office staff, and I've had excellent hygienists each time. Dr. Mularkey is great - very friendly and thoroughly explains everything. I'm so glad that I found River City Dental and would highly recommend! read more

Very Proffessional, patient, helpful, def recommend!

Dr. Lovett and the staff at River City Dental remain committed to providing first class dental care. Each office visit is timely and as pleasant as a dental visit can be. read more

I've been going to River City Dental since they opened, but the last few times I've gone I have not been happy at all. Let me start by saying I have impeccable dental hygiene. I brush twice a day and floss. I do have silver fillings in my mouth that I received as a teenager. As an adult, it has been extremely rare that I've had a cavity. Even as a child I rarely had any. I believe a lot of the fillings I received as a teenager were from a dentist that was known to say kids had cavities when they didn't. I had the same thing happen at Smilecare off Baymeadows Rd. I was told I had a number of cavities. I didn't believe that was the case, so I switched to another dentist. After taking X-rays, they never mentioned those cavities, so I knew Smilecare was fraudulently telling patients they had cavities for monetary gain. Four years ago I went to see Dr Lovett for my yearly X-rays & cleaning. She said I had a cavity next to one of my silver fillings. Ok I can believe that. I'm getting older and those fillings are getting old too. She ended up having to drill the silver filling out. She drilled so far down that I believe she hit a nerve. I have never had mouth pain before. This lasted for FOUR months!!! FOUR MONTHS of excruciating pain in that tooth and not being able to bite down on it. I even went back to her to have her drill the filling down a bit because it was hitting my upper teeth when I chewed. She also left the tooth very jagged and said that was the natural shape of my tooth. Um no it wasn't. It was then that she told me I might need a root canal. I wasn't about to have one. The pain finally went away but I still have some sensitivity to cold and hot foods. Certainly not enough to warrant a root canal (at this point). My husband is also one of her patients. Dr Lovett literally did the same exact thing to his tooth. Need to drill out a silver filling because their was a cavity next to it. He also had pain after (for a month) because she drilled down to the nerve. She told him he may need a root canal as well. That's a big coincidence isn't it? Fast forward to a year ago. I made an appt for X-rays & a cleaning. The hygienist asks what meds I'm on so I tell her. I mentioned one has given me dry mouth. She proceeds with the X-rays and then they did that thing where they poke your gums and call out numbers. I've never had this done at any other dentist in my life. Is this a new standard procedure for dentist offices now?? Anyway, Dr Lovett finally comes in and takes a look at the X-rays and my teeth. She then tells me I have EIGHT CAVITIES!!!!! EIGHT??!!! I said I have never in my life had that many cavities. How could this be accurate. She said it was due to my dry mouth. Now I'm wondering... if I hadn't mentioned my dry mouth... would I have been told I had EIGHT cavities??? To top it all off, I never got my cleaning. They wanted me to come back in for that. I guess to get an extra visit that will cost me more money. After she was done (and I was pissed of) I was rushed to the front counter to check out. That's when I was given a whopping estimate for those supposed EIGHT cavities! I also forgot to mention that Dr Lovett worked at Smilecare before opening her own practice! Hmm! Needless to say I have no been back. I have waited a year so that I can now go see another dentist for that cleaning I never got last year. I'm not going to mention my dry mouth or that I was told I have EIGHT cavities. I'm very interested to see what the new dentist will have to say. I just don't trust any of them anymore! Oh I almost forgot, Dr Lovett tried to push me to have my wisdom teeth removed every time I saw her. Removing wisdom teeth is such money racket. She always referred me to the same place for the surgery. Do they get a kick back for that? read more

It's a modern, clean office and the dentist is competent and caring. This is not a dental factory like Aspen or Greenberg where the dentist flits from room to room and then is transferred to another facility. read more

Let me start by saying that the professionalism at River City Dental far exceeded my expectations. I was having excruciating pains the night before and called to hopefully get an appointment hopefully scheduled within a day or two. Since this was my first time visiting, I had no idea what to expect. I had the pleasure of speaking with Ashley who was able to fit me in within the hour. She was extremely helpful with making sure my insurance information was received before my actual appointment. I then received by X-rays by Christine who couldn't be any nicer. She explained the process and made sure I was extremely comfortable. Dr. Lovett then came in and explained the X rays in detail. She was also very helpful and suggested a wonderful plan to get my teeth back on track. Let's not forget the hygienist Kelly who recommended a deep clean and was willing to answer any questions I had. It was overall a GREAT experience. Dr. Lovett and her team have earned a solid patient for life! read more