Just wanted to say thanks to Alice. I've been at this facility since 2010. Recently I had returned…read morefrom a camping / hunting trip and left my trailer door wide open and my steps down. Alice reached out and was able to check on the trailer and then secured my steps and locked my trailer door. Lucky for me, because I was in California on a family emergency and wouldn't be back for 6 days. I'm so grateful for her assistance in this matter! Alice is always so professional and quick to help out when she can. Thanks, David

I moved out of my storage unit because I couldn't afford the $280 a month fee. It seems awfully…read morehigh even though I moved out on the eighth of the month and left the unit beautiful and clean I get no. Refund, so they have the option to go ahead and rent it again, but I don't get any money back for moving out on the eighth. Doesn't seem fair to me.

This UPS location has no record of my seller's package after he handed it to them directly. How is…read morethis even possible? Genuinely, how do you lose a package going from the counter to the scanner? $150+ of my money down the drain and my product is now lost because of this failure to do a very simple job correctly. Thanks for losing my package after having it for 30 seconds.

DROP OFF: UPS Store #4740. Sat 25 Oct 2025. 1:14 PM…read more Goodyear, AZ I was first in the return line waiting for assistance to return five items. I was not in a hurry. A worker came to the counter and didn't greet me in the usual UPS style I'm used to. She said basically nothing. It seemed that she was irritated at having to leave her other work to help me, a 70+ year old man. The young woman is black with first name starting with (I think) "K". The first 3 packages were pre-labeled. She scanned them and then TOSSED THEM ON THE GROUND behind her with total disregard for what might be in the boxes. My wife said they were expensive shoes being returned. Then she scanned the next item from my phone, picked up a plastic bag, curled the open bag and tied it in a knot, bending the item's packaging before putting the return label on the wrapped plastic. The fifth item was scanned from my phone and by that time I was so angry at all of this I didn't pay attention to what she did to it. It was then I thought that perhaps she was being passive aggressive to me in that I didn't use the self-service machine. With the 5 return items, I didn't want to deal with the self-serve machine. There was no smile from her, no asking if I wanted a receipt, and no thanking me for coming in today. She just had an irritated scowl most of the time. Later I thought I should have called her on tossing the boxes on the floor, but that might not have helped. Perhaps she was having a bad day, or really doesn't like the job, or really took a quick dislike to me and acted unprofessionally. UPS had better deal with this worker quick before she sullies the reputation of this usually fine store.

I went into this facility thinking they had U-boxes but Sherry explained to me that they didn't and…read morelooked up a U-haul place that did. She was so kind, personable, patient, and informative. She went out of her way to help me knowing I wasn't going to do business with her. We need more people in this world like her!

I'm not one to spend time writing reviews, but Storagexperts, and James in particular deserve it…read moremore than most. We rented a Uhaul for an in-town move and had a last-minute pickup location change to here. James helped with our rental and went above and beyond to make everything smooth and pleasant. I'd give 10 stars if I could. The facility is impeccably maintained, and the truck was in perfect working condition. I already rented a storage unit up the road but will rent one here if I need storage in the future because this is a family owned & operated shop with year-long monthly rate guarantee with customer service that is second to none. 1,000 thank yous to James for his help. I hope to be back and will certainly point anyone who asks in their direction.

This location is always quick and usually doesn't have a long wait , And with the kiosk machine you…read morecan check in your packages and get a receipt pretty quick if there does happen to be a line. Also the employees have always been helpful if needed.

The new copiers defaulting to color and switching papers if the tray runs out are a few of the…read moreclever ways they increase spoilage and squeeze an extra dollar out of you, which a regular customer can see right through. Surly employee was mad cuz I was cutting 4 pieces at once - if the wheel didn't squeak like it hadn't been oiled since the 70s I'd believe your sudden interest in my cutting ability. In fact I'd have YOU do it if you haven't added a setup fee, smile fee, and a fee fee making ONE cut $9, after a (weekly) $120 self service job where I get in and get out unlike 90% of the 'self' serve customers that take an hour to do anything. You could have been marginally polite and not set me off like this. Seems like a company wide attitude problem. Go to he**.

I've been at storage solutions for 2 years and they are awesome no matter what I need. How long I…read moreneed the time extended for they are there to help me. It's like my own family storage cuz they are a family business. Everybody I spoke into there is very pleasant and very helpful. If you ever need a storage unit, I will recommend aqua fria storage solutions all the time

Excellent experience with Agua Fria Storage Solutions! Michael set me up and explained everything…read morein great detail. I've had several interactions with Michael and I can honestly say, he's an awesome guy who will go above and beyond to help you out. If you ever need a storage facility, go to this place!

Very happy with their service. I called the day before my move and they came the next day on time…read morefully prepared. They were pretty quick to move all the furniture from my apartment and the entire process took about 2 hours. They also treated my furniture with care avoiding damages.

Loved that they showed up in a mask, as safety is number one right now. Jose and his team were on…read moretime efficient and took great care of all my items. Everything was properly protected and the guys worked hard till the end. I don't usually write reviews but this company went above and beyond to make sure I was happy and worry free my entire move. Highly recommend using them for any of your relocation needs.

Fast and efficient drop offs, and courteous and intentional customer service is why I love UPS…read more These guys are real professionals. I have shipped with them for years and they have NEVER lost a package!

This store is always fast and efficient. Great customer service. I have been going here for years…read moreto drop off Amazon returns.

I had mover Gerardo Galicia and manager Oscar Gonzalez come out to help me unload and wow, they did…read morean amazing job!! I was concerned about a heavy dresser going upstairs but the men did it with ease! They got the job done so quickly and I love how they only charge in 15 minute increments after the first initial hour! Most companies have a 3 hour minimum! I highly suggest using this company they are the best!

Impressive customer service. I scheduled a local move with 2 Men and a Truck and they were…read moreJohnny-on-the-spot with their replies to my every text message. Warm and polite. And they were able to accommodate a last-minute move. They were unable, however, to accommodate a few complications about my move so I had to cancel. However, I was impressed by their candor. They won't try to sell you if you're not the right fit. I'd say 2 Men is ideal (and affordable) for a standard local move. Wish mine wasn't a challenging one but it is. I will have to spend a lot more $ to hire a sophisticated service provider. But I give a thumbs up to these guys!

Nick and Nicole were super helpful! We rented the truck as well. Very convenient. Can't say enough…read moreabout how helpful and good our experience was dealing with Nick and Nicole. Highly recommend

Price is good, yes. But I learned pretty quickly (after signing my contract)...in the heat of…read moresummer...air COOLED is not the same as air CONDITIONED. It's not only hot, but humid...so it often feels hotter in there than outside, especially on the 2nd floor, where rent is cheaper. Lol Working lights have also been an issue...burned out and/or just not on when I arrive. To the point where I can't even see inside my unit. I've had to call the office more than once...but to their credit, they got them on quickly. The woman in the office (the manager I assume...she's always been there when I go in the office) may initially come off to some as irritated, but I learned that she's just one of those people who only smiles when "earned"...Lol. She's got a dry wit & is actually really quite nice. I stay because their prices seem to be better than others, & because I don't want to move everything!!!

If I could give 20 stars I would Charity is a superstar!! always going the extra mile to help out I…read moreappreciate it so much

This lady's that work there are very kind helpful and professional ! I recommend that you do rent…read morethere I ve had my stuff stored there for a while cause can't take all to my place and the inside units are well ventilated staff there are very helpful and understanding. I am happy with their customer service.