I moved out of my storage unit because I couldn't afford the $280 a month fee. It seems awfully…read morehigh even though I moved out on the eighth of the month and left the unit beautiful and clean I get no. Refund, so they have the option to go ahead and rent it again, but I don't get any money back for moving out on the eighth. Doesn't seem fair to me.

Extra space Storage has increased rates several times at this property. The keypad at the East…read moredrive in door is not working, the rear drive in door is broken and not working, The lights in my unit have not been working for 3 years, I bring a portable plug in light. The saving grace for this location is the office staff who go out of their way to be helpful but their hands are tied. Another customer told me the current owner is trying to sell and doesn't want to do the repairs (unable to verify) Very disappointing and very inconvenient for customers.

Fast and efficient. Very professional and I would recommend them to anyone…read more Extremely happy that I overcame this moving company. But I will definitely be using them in the future.

I would not recommend this company at all! They had no idea how to even load a truck, moved really…read moreslow because they are charging you by the hour. We had to fire them after the first load after damaging a lot of our furniture. Owner/ manager was very belligerent with us on the phone and threatening us because we complained about damage done to our furniture (broken leg, scratches on multiple items) we wanted him to come out and look at it he said he didn't have the time and threatened to have his guys remove our furniture from our house. Super unprofessional and rude, not sure how he is still in business! BEWARE!

Priority One Moving didn't disappoint! I'm so lucky and…read moregrateful that I found them! Moving is hard enough, getting the right people to help seems almost impossible. I've moved several times and hired local companies over the years due to work relocations....I have to say, this was the best service from start to finish!! The first call in to Chloe I was impressed with her knowledge and kindness, she was confident her team could handle my move and the booking was smooth. The price was right, no hidden fees. Austin and the teams (yes, we had two huge trucks and a 3500sf house to pack) arrived on day of move and were clean, courteous, very careful with our stuff....yet fast. They didn't dawdle like others I've hired - they got to it and handled business. Time is of the essence when you're paying ppl by the hour. So I was thrilled they got started quickly and knew exactly where to start first! They packed for us because we were on a tight timeline. Everything was handled exactly how they said and it was the best unload on the other end I've done yet because they were ORGANIZED! Mine was a cross country move, and they were THAT good...I don't leave reviews often, but this one was well earned! Thank you Chloe - your team did EXACTLY what you said and more! I highly recommend Priority One Moving if you're looking for quality moving help and an affordable price!! They'll treat you right! Thanks again, Team!

BUYER BEWARE!!! I liked working with the owner Brandon, his company, and his employees so I don't…read morewant to leave a bad review, but here we are. Unfortunately his business practices left me with no choice. I decided to hire Priority One to help with my move after learning more about Brandon's inspirational story. He started his own local company after his daughter was born a few years ago. Brandon was professional to work with along with the two kind gentleman he sent to my apartment to help with the actual move, hence the 2 stars. The two guys were hard working as they moved all of my belongings from my apartment, to/from the moving truck, and into my new house. They even removed my three TVs from the wall including the mounts which was very convenient. However, I regret not turning on the TVs immediately after they were moved to my new house! This was a very expensive and hard lesson to learn because I splurged on my 65" Sony Smart TV last year for ~$2500. I turned on the TV expecting to watch a movie a few days after the move, only to see the entire screen RUINED! I immediately called Best Buy because the TV was less than a year old, and there was faint hope that they could help. I updated Brandon via text message and he responded with concern and seemed willing to work with me towards a fair resolution. Best Buy's technicians arrived a few days later who informed me that the TV is a total loss, because the screen was ruined due to impact with an object while in the moving truck. Brandon screens his calls and refused to answer any of my multiple phone calls since. The Best Buy technician even tried calling and left a message explaining how and why the TV is a total loss. I tried calling Brandon every day for a few days with no luck, which is quite unfortunate because his business has so much potential! I want to support Priority One, but I simply can't because now I have a large paper weight with no recourse for a fair resolution. Thanks for moving my stuff, I guess.

Be very careful when renting in this place I do not recommend it they robbed me twice and did…read morenothing this place is not safe to store your things and they also raise the price without telling you I do not recommend it

River Storage is amazing for all of your moving needs. They have the truck if you need it and they…read morealso have affordable They also have a in the front office. Her name is Nelly. She make sure everything is right and ready for you to move in and she helps make move. Customer service is exceptional. And she went above and beyond to help me out so if you ever check this place out, ask for Nelly

The three men who moved us were very careful and yet expedient. We were moved from Sun City West to…read morePrescott Valley in less than 10 hours. Great experience!

This business was very professional! All of the fees were outlined. There were no surprises add…read moreons. They had no trouble moving heavy furniture and came fully equipped. They were there exactly on time. I would use them again and have already recommended them to others.

This location is always quick and usually doesn't have a long wait , And with the kiosk machine you…read morecan check in your packages and get a receipt pretty quick if there does happen to be a line. Also the employees have always been helpful if needed.

The new copiers defaulting to color and switching papers if the tray runs out are a few of the…read moreclever ways they increase spoilage and squeeze an extra dollar out of you, which a regular customer can see right through. Surly employee was mad cuz I was cutting 4 pieces at once - if the wheel didn't squeak like it hadn't been oiled since the 70s I'd believe your sudden interest in my cutting ability. In fact I'd have YOU do it if you haven't added a setup fee, smile fee, and a fee fee making ONE cut $9, after a (weekly) $120 self service job where I get in and get out unlike 90% of the 'self' serve customers that take an hour to do anything. You could have been marginally polite and not set me off like this. Seems like a company wide attitude problem. Go to he**.

If I could give 20 stars I would Charity is a superstar!! always going the extra mile to help out I…read moreappreciate it so much

This lady's that work there are very kind helpful and professional ! I recommend that you do rent…read morethere I ve had my stuff stored there for a while cause can't take all to my place and the inside units are well ventilated staff there are very helpful and understanding. I am happy with their customer service.

Fast and efficient drop offs, and courteous and intentional customer service is why I love UPS…read more These guys are real professionals. I have shipped with them for years and they have NEVER lost a package!

This store is always fast and efficient. Great customer service. I have been going here for years…read moreto drop off Amazon returns.