I am a freight broker who's truck I hired was involved in an accident nearby in harrisonburg PA. The trailer of said truck was towed here after the accident with a customer of mines product on it. I had spoken to Shane mainly for the majority of the day as we came up with a plan to have read more

We have had our Peterbilt there twice. Both times the service was great and came in under quote. I highly recommend them for them for there quality work. Jim Sixt Sheffield Container Corp. read more

Do NOT use this business! Highway robbery run by THIEVES and owned by the CON ARTIST Mike. They towed my sons car from an accident in front of their place (literally not but 500' from their driveway, and the invoice was for 100.00. When I went to pay the invoice they put white out over the 100 and changed it to 300.00! Never again!!! read more

if I can give them 0 star would be good called them on Sunday ... which I need an emerg service they pick up the phone and there is a guy answer he said we are closed call us tomorrow and hang up the phone without even listen to me super rude and bad company never ever would go to thag place read more

I called River Drive Towing, they went directly to my broken down Dodge Ram 2500 & towed it safely 2 their yard where I'm due to meet with them tomorrow 2 discuss the necessary repairs. I'm Extremely Blessed & Thankful I Was Referred 2 River Drive after 3 other nearby repair shops declined to help me. 1 said, "I Don't Do Diesel & Hung Up." read more

We RV full-time, and while we were driving from Maine to Florida we were in an accident on I-81. River Drive was the towing service on call and they towed us back to their shop (we were nervous that they knew how to tow our big class A but they were very patient with us and clearly knew what they were doing). John was very kind to us at the shop, got us water for our dog, and even let us camp out at their facility for a few days while we figured out what to do. The baggage doors were heavily damaged on one side and the RV factory said they couldn't get us in for months, so when River Drive said they could repair it I checked reviews and it looked like they could (although they mostly work on buses and trucks). They worked for 3 months getting everything replaced, fixed, and repainted, and it looks absolutely as good as new. They even had the paint guy come out with a special camera to figure out the exact shade of white after the RV factory sent them a color code that didn't match our paint. After a couple of weeks in a hotel we wondered if we needed to stay in Harrisburg or if we could continue traveling by car. Mike Benner, the body shop manager, was VERY supportive of us leaving town lol but sent weekly updates with pictures of the progress. When we were in town we made several trips to the RV to get different clothes, etc. and they were very accommodating, even when it was clear that we were kind of in their way. This is our first RV and our first (and hopefully last) accident, but River Drive made a terrible, horrible time much better. Mike and everyone else did a fabulous job - they even washed it for us the day before we left! I really can't ever thank Mike and River Drive Service enough!!! read more

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Great service at a fair price !!! I highly recommend this garage.

I'd give less than 1 star if I could. I brought my car to this shop because of the other positive review that I mistakenly thought was real. 1st they forgot to look at my car when they said they would, then acted like they were doing me a favor to give me an estimate on the repair I requested. 2nd when they called the next day, they gave me a high estimate $543.62 to replace power steering hose (289 parts 254 labor). I said thanks but no thanks, it's an old beat-up car and I'm not looking to sink that much money into it. 1996 Isuzu Trooper - I'll drive it, sell it, junk it - the vehicle is not worth much. To be fair, I offered to pay for their diagnostic time. Although when I dropped it off, I told them what I thought was wrong. Greg called me back a few minutes later to tell me they had 2 hours into it but he would "do me a favor" and only charge me for 1. I asked him what the H#!! would take them 2 hours to diagnose a leaky power steering hose that I told them about up front? He said only 10 minutes was spent on the car, the other time was spent on the phone and internet researching the parts. I got off the phone googled the parts and within 4 minutes found them for $53.61 including shipping. I don't mind paying service providers a fair amount for their time and talents, but this is ridiculous. I'll never take my car here again. It's places like this that give the industry a bad reputation. read more

While parked and asleep in the rest area off I 81 south (Newville) our RV was hit by a tractor-trailer driver as he/she was pulling out and broke our front side mirror. They didn't stop and we were unable to get any info off the truck. With the mirror just hanging down, we were unable to drive and had no idea who we could call for help. A Sunday no less! We are from N.H. on our way to Va. Luckily for us, people also parked nearby were waiting for someone to come and help them.....When help arrived for them we spoke to the driver, about our situation. (We learned later this man was the owner's son of the company.) He looked at the mirror and said he'd have someone stop the next morning, get the mirror and take it back to the shop and hopefully get it welded back together. That is just what happened. It was welded and someone brought it back to us and helped get it back on the RV. Also while there, this man was told to let us know about a bad accident further down 81 and there was a backup and long wait. This too was very thoughtful of this company to do that. We were very fortunate to have connected with River Drive Service and if ever in that area again and need any kind of help, they are the ones to call! Couldn't ask for a better bunch of men to help us get out of the mess we found ourselves in! THANK YOU Shane for being there......you were the Angel we needed that day! I highly recommend them for anyone in that area who needs help!! read more

I took my truck to River Drive Service for repairs on the diesel engine. They stated it should take 2-3 days to complete the work. Over a week went past, and not a word from them. So I called and got the typical "run around". Then they come back after two weeks and say, oh it needs additional work to fix the problem, we thought it was an injector so we replaced all of them but it didn't fix it so now it needs glow plugs. No problem, I told them to go ahead and fix it. AGAIN, another week and no status update or truck in my driveway, so I called. Well.....that didn't fix it either, but they are trying to figure out what is next. Here's the biggest problem with taking so long. I use my truck on a daily basis to earn a living and I could swing one week without it, maybe two weeks, but three weeks and I'm losing thousands of dollars. Finally they called and said it "should be ok to drive"(real reassuring) so I could pick it up and when they get an answer from another mechanic as to the possible issue, they would let me know. So I took my truck home, did my research online and determined the issue to be a bad seal inside the turbo.($900 fix on my own in my driveway-after already spending $5000 at River Drive) Huh, months have gone by and no phone call. Maybe the "other mechanic" really didn't exist or they were looking to payoff the owners boat. WTF? So all in all, no truck for a month, losing thousands of dollars and spending thousands of dollars at their shop. This will be the last time that I use them for anything and will NEVER recommend them to anyone!!! Sorry guys, but you had an opportunity to make a lasting impression and get lots more business from myself and my friends. read more

I took my vehicle here twice. First time they charged me $94 just to tell me what was wrong with it. this took 3 days. Next week I dropped it off, they said they were going to fix all the things wrong and align the front end. The battery is going bad, I told them I already knew this. Three days later I go to pick it up and they charge me $359.00. No front end alignment!!!!! They fixed a light bulb. RECHARGED THE BATTERY AND CHECKED IT AGAIN!!!! Replaced a wiper blade and put brake fluid in it. I am a 56 year old Gramdma, I could have done this!!! I wanted an alignment and the front end checked. The first time I took it in they said there was nothing wrong with the brakes. NOW they want to put on new rotors, calipers, hoses and brake pads!!! What do you think??? read more

I was in a car accident and my car was towed by River Tow. The employees were very patient and understanding. I felt like my car was in good hands. Would recommend. read more

i cant rate crooks .we are a trucking co. In new york state river dr towing was called to the scene they rolled the truck back over they raped the insurance company. by charging for equiptment not used The thing that gets us is shawn was so rude to us and to the insurance co But when you add it all up i see why now .You see when we went to get the trailer we had to fight to get it even with the storage paid. They had the truck sold to somebody . Then we went to get truck back we gave them the insurance check they wouldnt take i wrote a co check in front of them, they took it then gave, it back so then a credit card was good for them. Then i had to tell them i was calling the feds to get my truck They loaded our truck on for a fee When i asked them for my 250 gallons of fuel that the insurance co paid for putting in barrels ans storing they told me that they put it in there trucks and had no storage BUT IN THERE YARD IS A1000 GALLON STORAGE TANK .They are rude crooks there is plenty more but you get it by now read more