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    River Valley Pets

    2.8 (10 reviews)

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    26 days ago

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    1 year ago

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    2 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    6 years ago

    Got my first hamster there, they seem pretty nice but don't have a big selection of pets to choose from, but they have plenty of fish.

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    11 years ago

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    12 years ago

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    Pet Supplies Plus Hickory

    Pet Supplies Plus Hickory

    (16 reviews)

    As a regular patron of the Hickory dog wash, I've noticed a significant decline in cleanliness,…read moresafety, and functionality over the past year. On my last visit, I addressed my concerns with the manager, Brianne, who seemed attentive, but I remain unsure if improvements will follow. I've documented the current conditions with photos (1/25/25) and encourage you to review patron feedback, which highlights similar issues. I hope to see this addressed soon. As a regular patron of the Hickory dog wash, I've noticed a significant decline in cleanliness, safety, and functionality over the past year. On my last visit, I addressed my concerns with the manager, Brianne, who seemed attentive, but I remain unsure if improvements will follow. I've documented the current conditions with photos (1/25/25) and encourage you to review patron feedback, which highlights similar issues. I hope to see this addressed soon. I have attempted to use the PP+ website to send this to review to corporate attention, however their links break at every attempt.

    I realized how awful the dog bath at Pet Supplies Plus was after going to a different one nearby…read more Usually filthy, they only clean them once a day, drains constantly clogged with hair, water spewing out of plumbing they never fix despite being notified about it countless times. Nowhere to put anything, the last shelf unit broke little by little until now it's just one stupid shelf on the ground. Aprons torn to shreds & barely protect you from water, clasps don't work. Shampoo is always out, knobs broken, water too hot & no individual control. They don't care if pets are unleashed. At the new place you can take everything on the list & say the exact opposite. They clean the tubs after every wash. You pick your shampoo. Stacks of clean towels. Nice hose & faucet in good repair & water temp individually controllable. The whole experience was different. Night & day. PSP is like trying to get clean at a hoarder's house. The other one was like a spa.

    PetSmart

    PetSmart

    (6 reviews)

    Absolutely love this store. Which is saying much because all PetSmarts are not created equally…read more For example, I live closer to Hickory. However, you will never catch me in that particular store in Hickory. That store is just nasty, empty, unattended, dead fishes floating, no assistance [...] but I digress. The store in Morganton is most helpful. The staff is kind, even funny at times. They have no problem helping me spend more money on my pets and supplies. Truly, just an awesome store. Very helpful, informative and kind. I highly recommend this store for all your pet needs. But, this store only. *I cannot speak on the adjoining groomer or vet care.

    This review is for the grooming salon in Petsmarts Morganton, NC location. I booked a grooming…read moreexperience for the first time here after going to another groomer prior. I booked the $87 appointment and ended up having to pay $150 from all the add ons. But, that's not even the worst part.... all of my dogs hair was gone and she was cut up in several places. After sending them time stamped photos they continued to say that the groomer did not chart any cuts so they could not have been done by PetSmart. I will include the photos below. The finally got back to me a week later because the managers were out of town?????The refused to give her medicine from the store or even call her in medication to the vet. I am honestly baffled at the audacity to say I would do that to my own dog just because they didn't want to take responsibility. I will never go back there. My groomers name was Hannah. Keep your fur babies safe away from their grooming salon. Pathetic. (There is a photo below of my precious Golden Doodle before the hair cut disaster)

    My Best Friend’s Barkery - Store dogs!

    My Best Friend’s Barkery

    (20 reviews)

    What a find - we were staying in the area and decided to stop in to pick up a few treats and toys…read morefor our cat Wednesday, she's a great traveler but tends to get bored or maybe she's just spoiled no matter this place was a great choice to get everything we were looking for. The staff here is amazing and was very helpful in directing us to "the cat room" which is wall to wall everything cat. There are so many stores that only focus on "man's best friend" and I'm sure there are many more dog people verses cat people and that okay but it was great to see they recognize the need and state this on their sign outside the shop. If your have a pet this is definitely a place you need visit they have so many speciality items that I haven't seen anywhere else...

    Cute little shop with TONS of treats and accessories for your pets. We came for special dog treats…read morethat were grain free. They had them! Lots of them! My friend's dog has a lot of allergies and is getting old and arthritic (aren't we all???) so the grain free treats seem to do the best for her. We were greeted as soon as we entered. There is a cat section in the way back. The dog stuff is pretty much everywhere. Employees helped us find a few items but honestly just looking at labels was very simple. There was a large dog in the entry area, very friendly, maybe the owners? At check out, the two employees were very chatty and nice. We enjoyed our visit and were glad they were open on that holiday weekend (MLK).

    River Valley Pets - petstore - Updated May 2026

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