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    Rivera Tax Services

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Rivera Tax Services

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    3 years ago

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    Small Business Tax

    Small Business Tax

    (153 reviews)

    I found Small Business Tax on Yelp and, needing help with my taxes, decided to first visit their…read moreoffice in-person before committing. That was last year and I have already gone through filing two years of taxes with their help, so I thought that this review is way overdue! I always felt an unresponsive distance from accountants I had worked with in the possible, but Small Business Tax is truly different. They are seriously like family. I have engaged with a half-dozen individuals there, from the CEO to the receptionist, and they are all professional, friendly, and simply get the job done at a reasonable rate looking for ways to save you $$$ on taxes. I really can't recommend them enough. I know it might sound weird to find tax help on Yelp, but I am really glad I did and if you are in need of help, please give Nicole and team a call!

    Been going to Nicole the last 9 years since I've been a business owner, let me tell you her and her…read moreteam know what they're doing! So many stories I've heard of bad accountants but one of the best decisions I've made for my business was going to Nicole. She's always taken the time to thoroughly help me go over the numbers. I always end up saving more money I've even referred over a few friends with their own businesses who are EXTREMELY happy. The price is not cheap but guess what, as a business owner you get what you pay for and her service is worth every penny every time. Thanks Nicole and Small Business Tax, I'll be a life long client!

    Crossroads Planning

    Crossroads Planning

    (132 reviews)

    Requested a free consultation, and Tony was very helpful and honest during our online meeting…read more It's hard to find companies with knowledgeable individuals who can provide valuable opinion as many are like robots so it's refreshing to have someone understand your needs and try to give you their best advice. Hope to work with Tony at Crosdroads Planning for our future tax planning needs.

    TL;DR: Worked with Garrett Jones at Crossroads Financial Planning for tax prep. Misquoted our taxes…read moreby nearly $4,000. Poor customer service -- impolite and dismissive. Once paid, they offered little further assistance. Significant miscommunication between staff members on essential elements of our filing. Longer version: We hired a tax preparation service to help navigate changes to our filing status after getting married. Our tax consultant, Garrett Jones, began working on our application with the wrong filing status. After correcting this error, there was poor communication regarding important changes that needed to be followed up on, which resulted in IRS notices arriving in June. When I raised my concerns with Garrett, his guidance was vague and he offered no clear timeline for resolution. Weeks later, with no progress made, I was left with the impression that once he had been paid, his investment in us as clients had ended. I spent approximately 10 hours on the phone with the IRS trying to sort out the status of our account. Throughout this process, Garrett maintained that I owed approximately $2,000 to the IRS -- when in fact I had a pending refund of approximately $2,000. In the end, we were left with a significant miscalculation, poor customer service, and no choice but to resolve everything ourselves. I'm still unclear what the fee we paid to Crossroads Financial Planning actually covered. Highly recommend taking your taxes elsewhere.

    Rivera Tax Services - taxservices - Updated July 2026

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