The whole experience felt very transactional. Jist gave them my P&L report and our w2 forms. They…read morenever asked us any follow up questions, just had it ready to file. They just needed our signature, which was done in peraon. The worst part was that they forgot to file my personal federal taxes entirely. I only found out two weeks later when I checked the IRS "Where's My Refund?" tool, and it showed they had no record of my return. Because of this huge mistake, I had to spend a lot of extra time double-checking our business taxes to make sure those were actually filed, too. This oversight caused way too much unnecessary stress. I wouldn't recommend them because they lack communication and basic attention to detail.

Scott Luke, TLC ACTION TAX SERVICE , was exceptional to work with. He was professional,…read moreknowledgeable, and made the entire tax process simple and stress-free. He took the time to answer all of my questions, explained everything in a way that was easy to understand, and ensured every detail was handled accurately. His responsiveness, patience, and expertise gave me confidence throughout the process. I truly appreciate his dedication and outstanding customer service. I highly recommend Scott Luke to anyone looking for a trustworthy, reliable, and efficient tax professional.

First time doing my taxes here. Edgar was very informative and helpful. Appointment was quick…read more Definitely worth having him do my taxes this year.

Jesse is awesome to work with! Happy to find this place and will be coming back in the futureread more

I've been coming here for the last 4 to 5 years and I have to say I am actually very happy with…read moretheir service each year. They go out of their way to try to minimize the amount I have to pay back. This year was no exception.

Gul is argumentative and rude. Will not be returning here again. Overpriced as well. Cost did not…read morematch what was advertised on the wall

She has on her website a request form to book a 30 minutes meeting…read more I requested that and got an auto confirmation. Of course I sent a brief. A day later she canceled and this was her statement "I apologize but I am not interested. I am too swamped to commit to this service. Thank you for your consideration. " I think she wanted to say I do not know how to handle a complicated rental income LLC with foreign members. or she is short on staff. Either way that was unprofessional answer in my opinion at least. She should have accepted and listen to what I have or maybe refer me to someone who knows how to handle my company. Better yet, update your website. She was recommended for this specific service by Chat GPT.

Aidreen, has been doing my Business Tax Return and Payroll for about 2 years, when I started, I was…read morethree years behind and she is truly a life saver, she is extremely knowledgeable and very professional. she's even called the IRS, and was able to get me a refund, that's a big plus. i am extremely grateful for all her help. As long as i have my Business she will continue to be my CPA. Carlos A.

The service here is amazing, Irene really explains everything in detail and creates a comfortable…read moreenvironment to complete our taxes. It is a valuable and reliable service and I enjoy coming here each year.

I don't recommend this place - getting charged over $175 to scan documents and send to an email…read more They're thieves and I'm not saying this because I want to bad mouth anyone but this is insane. I work in law and scanning a document shouldn't be charged whether it's one page or 1,000 pages If their machine is slow as they claimed over the phone then why should the client be penalized then excuses it with "well my employee stood there for two hours!" So what?! That's why she's your employee that you hired to provide a service for an hourly wage. Not in my years of experience doing immigration work or personal injury work have I ever charged struggling families for this. That's not right. I can only imagine the insane amount they charge for getting your taxes done here. These are hard time for immigrant families, this is not the time to be greedy. Actually it never is the time.

I found Small Business Tax on Yelp and, needing help with my taxes, decided to first visit their…read moreoffice in-person before committing. That was last year and I have already gone through filing two years of taxes with their help, so I thought that this review is way overdue! I always felt an unresponsive distance from accountants I had worked with in the possible, but Small Business Tax is truly different. They are seriously like family. I have engaged with a half-dozen individuals there, from the CEO to the receptionist, and they are all professional, friendly, and simply get the job done at a reasonable rate looking for ways to save you $$$ on taxes. I really can't recommend them enough. I know it might sound weird to find tax help on Yelp, but I am really glad I did and if you are in need of help, please give Nicole and team a call!

Been going to Nicole the last 9 years since I've been a business owner, let me tell you her and her…read moreteam know what they're doing! So many stories I've heard of bad accountants but one of the best decisions I've made for my business was going to Nicole. She's always taken the time to thoroughly help me go over the numbers. I always end up saving more money I've even referred over a few friends with their own businesses who are EXTREMELY happy. The price is not cheap but guess what, as a business owner you get what you pay for and her service is worth every penny every time. Thanks Nicole and Small Business Tax, I'll be a life long client!

Very knowledgeable staff when it comes to taxes! Friendly and prompt service. This is my fourth…read moreyear, having them do my company's taxes, and very reasonably priced I might say!

I went here because of positive reviews but I'm highly disappointed…read more Owe a lot of money towards federal and honestly if the accountant wanted to go above and beyond, they would ask for extra info to help you write off a lot of things you have to pay for through out the years but this place does the bare minimum. Even used the old address that we no longer lived at when we literally wrote down the current address so now we have to jump through hoops just to get our state refund.

Requested a free consultation, and Tony was very helpful and honest during our online meeting…read more It's hard to find companies with knowledgeable individuals who can provide valuable opinion as many are like robots so it's refreshing to have someone understand your needs and try to give you their best advice. Hope to work with Tony at Crosdroads Planning for our future tax planning needs.

TL;DR: Worked with Garrett Jones at Crossroads Financial Planning for tax prep. Misquoted our taxes…read moreby nearly $4,000. Poor customer service -- impolite and dismissive. Once paid, they offered little further assistance. Significant miscommunication between staff members on essential elements of our filing. Longer version: We hired a tax preparation service to help navigate changes to our filing status after getting married. Our tax consultant, Garrett Jones, began working on our application with the wrong filing status. After correcting this error, there was poor communication regarding important changes that needed to be followed up on, which resulted in IRS notices arriving in June. When I raised my concerns with Garrett, his guidance was vague and he offered no clear timeline for resolution. Weeks later, with no progress made, I was left with the impression that once he had been paid, his investment in us as clients had ended. I spent approximately 10 hours on the phone with the IRS trying to sort out the status of our account. Throughout this process, Garrett maintained that I owed approximately $2,000 to the IRS -- when in fact I had a pending refund of approximately $2,000. In the end, we were left with a significant miscalculation, poor customer service, and no choice but to resolve everything ourselves. I'm still unclear what the fee we paid to Crossroads Financial Planning actually covered. Highly recommend taking your taxes elsewhere.

Quick, easy and efficient tax preparation. You can visit one of their three locations, or they can…read moreprocess your return remotely, no matter where you live, whether out of state, or out of the country. Crystal is my girl there. She's been a tax consultant at eTax for 15 years and she's the best. I even referred her to a couple of friends. Oh and you do get a referral perk, along with a discount to your friends preparation fee too.

Another year with Crystal! Same great service. Waited last minute to do our taxes. Recommend coming…read moresooner as they offer discounts for early birds. Had our appointment scheduled at 3:30 and was seen on time and it only took 15 minutes! I use to go to other tax services and always felt stressed. I feel a lot more calm coming here. Definitely recommend to everyone!

A month ago, I used JH TAX SERVICE for my taxes -- both personal and business. They were attentive,…read morepersonal and obviously knowledgeable. Because they know their stuff inside out, the process was relatively stress-free. At the same time, I never, ever felt like I was pressured for time. On the contrary, they answered my (numerous) questions with care, precision, and a lot of patience. I Highly recommend JH TAX SERVICE.

I had Ms. Karina (at Jackson Hewitt Tax Services) prepare my taxes today. She was very…read moreProfessional, Friendly, and Efficient. Ms. Karina was able to find all possible deductions and finished very quickly. The whole process was quick and stress free. Thank you!