First time my car ever broke down. I was freaking out and was afraid it would cost me an arm and a…read moreleg to get it home. Thankfully, when I called their company, I was greeted with a nice man on the phone. He gave me an estimated price of $144 dollars, which was much more affordable than originally expected. After I paid, he sent one of his men to tow my car. Even though it was pouring rain outside, they still got my car back home. I felt like a weight was taken off my shoulder. I am very grateful for the excellent service they provided.

Needed two tows!! I had first tow on a late Saturday afternoon. Response to my call was incredibly…read morefast 10 minutes from hangup to truck arrival. Rate was reasonable and because I had no idea what shop to car to the owner/operator offered me a flat rate to get it to a shop the following week. So happy he kept his word and responded within an hour to take the car to a local shop at the quoted rate, polite, courteous and customer friendly. If I ever need another tow in this area I know who who call.

My neighbor recommended Pro Automotive and I am very happy that he did. Jimmy and the crew are…read moregreat. They worked with me on price options and did a great job on the actual work. Other shops gave me a firm price on the specific work that I wanted done for my Volkswagen, but Jimmy took the time to figure out options for me.

Can not say enough good things about them. My car was towed there after an accident and they were…read morejust so sweet and understanding to help me get my car cleared out. They were friendly and engaging and just made the process more tolerable.

Yesterday, I had the best experience with Scott and R & T Roadside Service. Dead battery. Called…read moreAAA after having been a 44 year member and they sent R&T - said it would be an hour. Lucky me, 16 minutes later, Scott showed up. He was the nicest guy. Efficient, detailed, good at explaining what he was doing while getting the car started. A battery was needed, which I expected. Unfortunately R&T did not stock the battery I needed so that was the extent Scott could help. He gave me some pricing and ideas where to purchase a battery. All that info was very helpful. What a great young guy..... They are lucky to have him. Scott knows what he is doing, makes quick work of it and most importantly has great customer skills. Give him a raise!!! 5 stars to Scott and to R&T.

Was sent a driver (Shawn), for a triple A tow. It was literally 0.01 from my house . As soon as he…read morepulled in, he got to work! Had a Axel and control arm snap. Wasn't pretty. He deff made sure he got it up without further damage. Then he backed it in my tiny driveway as far as his big ol' truck would fit. He killed it! Any future break downs I hope triple A will send this company/driver my way! Thanks again shawn! ​

I called for a jump start, he was able to get my car started quickly and even went above and beyond…read moreto check the fuses, as my radio had not been working. He was professional and courteous throughout the entire time. would definitely use again.

if I could give less than one star I would. Mike the owner has extremely poor communication skills…read moreand is quite rude. I paid for a tow from Cleveland to Akron and informed them it was a all-wheel-drive vehicle. when the tow truck driver arrived, he only hooked up the front wheels and left the rear end on the ground. Now I have no four-wheel-drive and they will not answer or respond when I tried to call and deal with this in a civil matter. today is 8/20/25 and I will be taking them to small claims court September 1st 2025.

Used these people for 3 decades. family owned and operated…read more towing, repairs, of my personal and busness fleet, cars, trucks, boats, motorcycles, busses, containers, honest and fair, trustworthy and reliable. secured gated storage. Impound of abandoned and unwanted parked and scrap vehicles major and minor repairs, salvage and difficult extrications of machinery from and too buildings. They expertly have done it all. They show up when others dont or will not. New and late model equipment. dolleys, flatbeds, Ask for Mike Tim or Paul

The rack and pinion steering seem to be broken and my front wheels wouldn't turn. I figured I'd…read moreneed a tow back home. The tow guy want to make sure that was the problem before pulling it up on his bed. It wasn't! It was a loose linkage below my steering wheel. I can fix that! I declined the tow and he was cool with that. Great guy! I had it fixed a few hours later.

charged Me $600 to not even fix the problem. The first time not fixing it I get it oversights…read morehappen but two times? That's a joke. the ignition module and coils they put in my car were unnecessary the problem was a bad ground. Terrible mechanics can't even diagnosis a parasitic draw. Don't just walk away RUN.

needed a tow, called AAA and Lucky towing responded. They were not the closest with a flatbed, but…read morethey responded and towed the vehicle where we needed it. they were prompt and courte.

We cannot get anyone to come out and look at my daughters tire she was stranded in the Starbucks…read moreparking lot because of some broken glass Luckys came out in the heat fixed her tire and we're fabulous highly recommend

The driver I encountered was extremely rude, arrogant. If this is any reflection of the company as…read morea whole, I would never recommend their services.

I got into a car accident, and my tow truck arrived before the police. They were extremely helpful…read moreand made the situation much easier to deal with!