Rivera's installed new countertops in our kitchen and two bath rooms to perfection, they are gorgeous! The backsplash we picked out was put up to our specs and it turned out beautiful. Than they installed LVP throughout the house, with carpeting in the four bedrooms. I can tell you Barret Rivera is a very focused person that is very involved with his customers. He was here numerous times as was his project manager. I have no complaints everything that was down is just great. I do highly recommend Rivera's Flooring, Kitchens and More read more

Did a great job on my tile floor but total sucked repainting my shower. It was a few years back. Paid 800 to re coat my shower. It was peeling in less than 6 months. Never came back to revise the work. read more

The plumber Jamie Lovett took good care of us with care. He installed our faucet and plumbing installation and it turned out great. Thank you read more

We wanted a new kitchen sink and Riveras definitely delivered! They had to cut the counter tops to make it fit, which worried me, but it came out amazing!! Very satisfied with Jamie and the crew! read more

Rivera's Flooring, Kitchens and More... Wonderful attention to detail! Top quality materials used. Rivera's staff was courteous, friendly and on time! We absolutely love our kitchen, bathroom and flooring! read more

I had some electrical work done in my house, Willy I just wanted to say that you were amazing you are a hard worker, courteous, and a perfectionist. You work diligently in the attic in the extreme heat taking care of what needed to get done. I am so thankful for your commitment and professionalism. You are top-notch! Thank you Willie for everything and I appreciate you. read more

We had flooring replaced in our Brookville home and less than two years later, the planks began to buckle and separate. It took a lot of calls to the shop and leaving messages with the singularly unhelpful staff to finally get Barrett to text me. He dragged his feet for another month until finally going out to take a look and measure the damaged areas. Then, crickets. I've called and texted, but he must have blocked me because nothing. The materials were still under the manufacturer's warranty when I initially spoke with him, and he gave me a spiel about how the manufacturer likely would not honor it. (Why in the world would a business partner with a supplier that doesn't honor its warranties?). If I could give zero stars, I would. This company is trash. read more

Had a new vinyl floor installed whole house. My office floor do to the chair started to lift. Called Rivera's for a repair at our expense, it wasn't their fault, Sent out a serviceman to see exactly what they could do for us. Serviceman said he would notify office and get back to us. It's been months with many, many calls to see if they could schedule a repair. Very disappointing, so now trying to find someone who actually will come out to repair floor. Will not recommend them. read more

Rivera's is incredible to work with, they are very knowledgeable and professional... the design work they do is head and shoulders above the rest. I look forward to continued collaborations to create my dream home! read more

I highly recommend Rivera's Flooring located in Brooksville, Florida. Here's why: 1. They have a store in town. 2. They have been around a long time. 3. They have veteran installers working for them. 4. They are extremely attentive to their customers' concerns. 5. If the customer has any problem or concern, they are right on it and take care of business immediately. Do you think you are going to find that on craigslist? Certainly not. The floor they installed in my home looks beautiful and is top notch. I am extremely satisfied that I patronized this place and they exceeded my expectations, I must admit. Spencer Colgan read more

Rivera's Flooring, Kitchens & More - This is the entrance to the bedroom of their installation. Excellent work. - Flooring Near Me - Brooksville, Florida

Well, we thought we were going with a good company. They were about half way through the job, collected almost all of the money for the job, just one draw left and then THEY QUIT! Terrible outcome! We did not even get the materials back that we had PAID FOR! including 1100 square feet of flooring, granite countertops, baseboards for a 3/2 condo, kitchen sink, finish electrical work and they left cabinets with NO Hardware! We asked for our items back and hired an attorney to try and get them to give us a refund...nothing from them!! My advice...stay away!! I have turned them in to the licensing board for contractors, BBB, and others. If they want to quit for whatever reason then at least refund my money...NOPE! NOTHING!! Licensed contractors have a moral obligation to customers and they failed on this one!!! Buyer beware!!! read more

I would highly recommend Rivera's The people that comes out to do the work is very professional and personable. Their quality of work is second to none and they quickly serve their community with the response to hurricane Ian. Shout out to christan and Brian they did a great job on the dry wall in the master bedroom and Dennis the tile installer I get a lot of compliments on how nice the bathroom looks and it's not even done yet and thank you dennise the electrician for his professionalism and patience while trying to full fill my wife's wants. Thank you so much read more

They have done our kitchen and floors throughout the house and other than taking a bit longer than quoted the job looks great. My wife just loves the new kitchen! read more

Rude, aggressive, foul mouthed and unorganized. When my bathroom remodel was starting to wind down at my home, and it came to their "punch list", they just stopped showing up and did not contact us for over two months. The way they speak to their customers is appalling. You talk to 3 different people and get 3 different stories over there. How would you like to not get some sort of schedule from the contractor, but instead just randomly show up at your home at 8:30 in the morning. Plus, a one month bathroom remodel took over 6 months until they finally walked away from the job all together. Technically they never finished the job, they just stopped showing up. The owners last words to me was F - you, then hung up on me. One star is a generous review. Negative stories tend to have a familiar ring of truth. read more

We used Rivera's for a project replacing carpet with glued down engineered wood flooring in 2016. We were happy with the results and posted a review as such. It made logical sense to go back to them for another flooring project. We should have checked current reviews, big mistake. Our December 2022 project was to remove glued down engineered wood floor and replace with another glued down engineered wood floor. Here are some of the issues we encountered: * It took 2 1/2 months after taking our 50% deposit to begin the project. Getting a definite schedule was difficult at best. * A 7 to 10 day project turned into 6 weeks. * Rivera's did not follow the manufacturers procedures for removing old glue and wood chips from the old floor. They poured self-leveling concrete over old glue, put new glue, and then the new boards. Their process left us with a huge number of boards that have gapping on the ends and overwood (boards are not level with the board next to it). Two inspection reports, one paid for by us and the other paid for by the flooring manufacturer, identified the issues we have are not within industry standards and provided photos and quantified the extent out of specifications. Note that it took several attempts and months to get a copy of the manufacturer's inspection report from the manufacturer. * Rivera's practices did not include protection of furnishings, walls, HVAC system, carpet, door jams, baseboards, etc. * During the final punchout walkthrough, Barrett Rivera told us the problem was a manufacturer/product issue and nothing could be done to correct it. "If boards were removed, it would interrupt the floors locking system." The question remains, if the installer knew there was a product issue, why wasn't the installation halted immediately? Rivera's "project manager" even helped the installer during part of the project and said nothing about any issues with the product, or with the installation. * Thinking we had a product issue, based on Rivera's comment to us in our home during the final punchout walkthrough, we asked Rivera to start the claim against the manufacturer as was required by the manufacturer. No response. It took many emails and a lot of time to get the manufacturer/distributor to agree to file the claim. The manufacturer/distributor could not get cooperation from Rivera's in trying to get the claim processed. We have emails showing this. Rivera's later contradicted themselves saying they "followed all manufacturer installation guidelines and any concerns we have were within industry standards". This statement was made without Rivera or any of his crew taking any measurements. If Rivera stated that gapping and overwood were within industry standards, measurements should have been taken but they were not taken by Rivera nor his staff. * We have filed complaints with the Florida Department of Agriculture and Consumer Services -Consumer Services Division, the Florida Department of Business and Professional Regulation (licensing agency), and Better Business Bureau. Official copies of our complaint packages can be obtained from the State agencies or copies of same from us that include Rivera's responses or lack thereof. Individual complaints do not carry the weight as collective complaints do, but do provide information regarding this vendor to the State and local agencies. Multiple complaints are beneficial to the agencies in the event of repeated offenses or should a class action lawsuit be pursued. We have seen from several reviews and other complaints against Rivera's, that Rivera's will accuse the consumer of being belligerent to their employees and other such comments. We anticipate that when we post this, you will hear all kinds of reasons why we are horrible people in Rivera's response. We are going to stay out of the gutter and not engage in personal attacks. We will provide facts. Our advice to anyone entering a contract for any project is to check the reviews, even if you have used the company in the past. File complaints with every agency you can if you do not get satisfaction from the vendor. In our experience, it is difficult and time consuming to file complaints. But without them, it perpetuates improper and illegal business practices. Complaints and reviews can be posted with the Better Business Bureau, Florida Department of Agriculture and Consumer Service Consumer Services Division, Florida Department of Business and Professional Regulation (licensing agency), and social media. Should anyone desire to get additional information about our experience with Rivera's Flooring Kitchens and More, please send a private message to us on Facebook Messenger at https://www.facebook.com/gene.altman.12/. We'll be happy to share documentation, photos, etcetera, and/or discuss a class action lawsuit. read more

we had Barrett out for an estimate on a Friday. We said we'd come into the warehouse on Tuesday. we didn't get there until Wednesday. when we arrived they had nothing in their computer system about us or the quote we were given. We spoke to someone who took our phone number and the selections we made. they said they would get ahold of Barrett and call us with a complete quote. it is now Friday and we have heard from no one. If this is any indication of their reliability their business will not survive. read more

The worker's did an outstanding job, however I was told it should take 3 to 5 days to complete a partial bathroom renovation which took over 6 weeks with zero scheduling, coordinating or communication from the project manager. They would send workers without notice. They installed the new cabinet first, the workers stained and scratched the inside of the top drawer as if it were the cabinet to be removed. There were no suggestions or guidance for any of the project and now that their work is finally complete, the messy walls from drywall replacements needs to be painted to make the job complete, they do not offer full renovation sevices for a complete project, but if they did it would probably take another two months to paint. They're poor project management, poor organization and planning, poor scheduling, coordinating and communication skills has me quite surprised they are still in business. read more

Worst flooring job EVER!!! I am extremely dissatisfied with the work he did. Their customer service is awful and the owner is the rudest person on the planet! He left my home unfinished and his work is a total hack. STAY AWAY FROM THIS COMPANY, THEY WILL RIP YOU OFF AND TREAT YOU TERRIBLY! read more

If I could leave zero stars I would! By far the nastiest people I've ever come across, very unprofessional, using foul language with customers, does terrible work and then tries to deny it. Proof is in the job and the job was not done. Very very disappointing! Total joke of a company. read more

Riveras recently did a bath remodel for me. I'm very pleased with the work they did for me. The Riveras crew was easy to work with as well as kept communication as to what would be happening. The project was completed in a timely manner. This is the third time I have used this company. I will continue to use them with future projects. Highly recommended read more

We recently had new quartzite counter tops and a new farm sink installed. The selection was more than ample, we worked with Alex and he was great. Unfortunately they had a piece if trim and to reattach the dishwasher and we had a medical issue arise so we had to put them on hold, the sink and counter tops look perfect we are so pleased at the results so we paid for everything in full, Alex said just call and they would be back to finish up. Well we called back in about 3 weeks they came back out in 2 days finished up , I never thought they would be back for such small thing but they were happy to. This business is a quality, freindly, fair priced and honest. I most certainly will call them first on my next project. In short we love the way everything turned out and doing business with Rivera's read more

Rivera's does more than just flooring and kitchens! We wanted a quick, professional makeover to our home and we chose Rivera's. Barrett is great to work with and his team of contractors are top notch. They provide quality work and are respectful and fun to have around. They even clean up after themselves! Barrett stays right on top of the project and stops by often to get our feedback. His pricing is reasonable and fair, and when something unexpected pops up, he works with us and doesn't try to take advantage. I highly recommend "Rivera's Flooring, Kitchens & More" for quality workmanship, professionalism, and speed. read more