I loved this place! I haven't walked out of a dental appointment this happy in over 20 years!! I…read morehad the best experience all the way around! Gold stars are not an understatement! Considering the covid-19 and all the put offs they got me in asap and were so kind and professional!

The Staff was unprofessional uncaring of the billing part of this visit. I told them I have great…read moreinsurance to pay for visit for my Son. They said my X-ray is not covered with my insurance when I knew it was. I told them I didn't have any cash on me at the time . Then everything changed they now wasn't willing to work with me treated me like I was trailer trash . I paid with my credit card to get out of there. Then a month later My dental insurance statement comes and it says my insurance paid them for my x-rays they got double the money out of me.when I told them They said that is normal way of billing. I will never tell anyone to go to them EVER. Money is to hard to come by and people like them Steal from people and insurance companies.

These people are WAY too expensive!! Plus, they don't explain what they want to to do - so you are…read moreleft wondering why a "deep teeth cleaning" is $1,433.00. I was really wondering what they were going to do. My mother had her gums cut back 25 years ago and she was in agony for a long time. That wasn't what they were going to do, but I can't afford this. - They also use some system you will never be able to follow to give you "discounts." Remember, you have three days from signing a contract to void it. Also, they have an arbitration clause in their contract - I avoid them at all costs. You give up your right to sue with these clauses - in any forum, including small claims court, a favorite venue of mine. No lawyers are allowed in small claims court and you just go in and state your case. YES - a place of justice!

I have been going to Keizer Family Dental for 5ish years. I first saw Dr. Pak and then was seeing…read moreMarc. Once COVID hit and Marc retired. Darcy took over the practice and every time I went in she found something "wrong." My husband who had perfect teeth, never has needed dental care also started to begin having "issues." After our last visit our gut was telling us to get a second opinion. After being told I had 2 cavities and my husband having 3- we went to a different dentist and was told neither of us have cavities and in fact the new dentist was surprised with how much work we had done when looking at previous X-rays. Not to mention the office is super expensive. I had never shopped around for a dentist before so lesson learned there.

I was a patient here for approximately 5 yrs. Then I had a very unpleasant experience. Not only did…read morethe hygienist do a mediocre job, she accidentally stabbed my tongue with an instrument and then scolded me for it. But it got worse. I went to see Dr. Frankel because I developed a painful and destructive mouth condition. Dr. Frankel, who failed to identify this condition, treated me in a rude, condescending, and patronizing manner. I am unfailingly friendly and cooperative with my health practitioners, and Dr. Frankel's unpleasant behavior toward me is completely unprofessional and unacceptable.

The Best Dental Office in the World~!~!~!~!~!~!…read more I LOVE my appointments with Northwest Dental Arts~!~!~!~!~!~! For me the appointments are not only pleasant, they are enjoyable and they are down right FUN~!~!~!~!~!~! I have had 7 appointments with Northwest Dental Arts as I discovered them in December 2014. Of these 7 appointments 4 have been with Jodie for Periodontal Maintenance and 3 have been with Doctor Frankel for an exam and 2 fillings. I have had two knee replacement surgeries so I must maintain my dental hygiene to the maximum because falls and infections are the two leading causes of knee implant failure. I have Dearly LOVED all 7 appointments. Doctor Frankel and Jodie are top professionals. I should know as I have more experiences with dentists in my 69 years of life than most people. I estimate that I have experiences with about 40 dentists in several states. The entire staff is professional, competent, courteous, helpful, friendly, warm and caring. They treat us patients as if we are royalty. As a major plus for me, they all laugh at my jokes. That goes above and beyond professional duty. SMILE What is my opinion worth~? I spent my career as a certified public accountant. My career started with one of the eight largest international certified public accounting firms in the world = Arthur Young & Co. that is now Ernst & Young, one of the "Big Four." My opinion was paid for by Fortune 500 companies, multibillion dollar companies, international companies and multimillion dollar companies. These firms paid for my opinions for audits, taxes, financial affairs and all operations of their businesses. Wealthy successful people including retirees paid for my opinions on taxes and all of their financial affairs. My work took me border to border and coast to coast all over the United States.

They are not professional at all I wonder how they are still in business. I got scammed by doing…read moreunnecessary 23 x-rays just so they can get money from my healthcare, no proper exam, or cleaning. I went there to get my teeth cleaned because I live close to this place. I told them I could bring my record from my old dental, and Itś okay for me to get the yearly x-rays done. They insisted to do all 23 x-rays for no good reason. They made me wait for more than 30 minutes because they schedule a lot of people at the same time and they rush to get to the next person. They brushed my teeth in less than 5 minutes then they flossed roughly and damaged my gums. Unfortunately, Woodburn modern dental was unlike any professional dental I have ever been to. The cleaning they did for me was not what I expected. It was quick brushing and flossing. Like something I could do at home myself. The doctor said that the assistant will remove the plaque and polish my teeth, but unfortunately the assistant did not spend any time on my teeth at all. After brushing and flossing effortly, she said ¨finished¨. They hadn't cleaned ANY of my stains so I told them what happened and they tried to sweet talk me saying ooh you're teeth are so clean there was nothing for us to do. Also they assume everyone who comes speaks spanish because they handed me paperwork to fill in SPANISH they quickly left the room. I was waiting for them to tell them I don't speak spanish after 20 minutes of waiting, they came back and I told them to give me the English form. Dr Patel and her assistant do not have the ethics to be in the dental field.

Unprofessional, unethical, and RUDE. I contacted them about my broken IMPLANTS. I sent them my…read morelatest films from my Clear Choice IMPLANTS. They got me an appointment 2 weeks out, and I mentioned I was unable to chew or work because I can not talk clearly due to BROKEN IMPLANTS and wanted to be waitlisted for an earlier appointment. This never happened, I lost a lot of work hours not being able to speak as I work on the phone. When my appointment finally arrived, the dental tech asked me to remove my top 'denture' (the bottom was in my pocket having broken loose already) and was confused how I clean them if they do not come out. Clearly IMPLANTS are not handled in this office. I began to cry realizing I waited 2 weeks for a useless appointment. The 'Dentist' clearly got a kick out of my tears, so much so she made a joke to the tech, "Look I haven't even touched her yet, and she is crying already!" She must have thought this was a really funny joke, as she immediately repeated it to someone else in the hallway, how funny it was CRYING before she even touched me. Really funny, lady, please by all means do quit your day job as you are equally useless as Dentist or Comedienne. I was expecting profuse apologies for having brought me in on false pretenses, instead it was insisted that I have new films done, though the ones I brought from Clear Choice were recent. I went along with the new scans, expecting they were being done for some legitimate reason. They were not. It was for my 'referral' which I never asked for as I KNOW implants are not covered. It came in the mail a week later, for my new DENTURES as if having spent 50K at Clear Choice (for crap implants) and having endured several extremely painful surgeries, now I was opting for DENTURES?!!??? So now I have a useless referral, useless xrays (I got zapped for NO reason) as they are incompatible with my new IMPLANT DENTIST and I lost a LOT of money being unable to work for the 2 weeks I waited for Woodburn "Modern" Dental appointment and a BILL from them on top of it all. GO ELSEWHERE! ANYWHERE ELSE!!

Kathy and Ruby are two of the most wonderful women I have had the opportunity to meet in a very…read morelong time. They're warm they're welcoming and they're so cheerful. Dr Busby is awesome, He's friendly he's gentle, He's thorough. I don't think there's any way I could have enjoyed an appointment with a denturist more. I would recommend Salem denture to anyone and everyone that needs dentures. There are just not enough words for all the good things that can be said about these people.

I have had a great experience at the Salem Denture clinic. I had them do a upper denture for me and…read moreit's been great. Very proficient and great people all the way around. I have referred others and have brought in my Mother and girlfriend for their denture needs. I'd give them 10 stars if possible.

I am a rhinologist (a nose doctor) in Salem and Portland. Life is pretty busy for anyone involved…read morein health care anymore. Most dentists do their best to offer dental care to their patients. A few dentists go above and beyond to deliver something more -- often times with no benefit for them. They do this to deliver the highest quality care possible. The problem is, the acts of professionalism and kindness often go un-noticed. Folks will fill out a review if they are angry, but when things go well we are happy to return to our busy lives. This is human nature. So I want to call out an act of professionalism by Dr. Theresa Lindquist. She has repeatedly identified patients with sinusitis and taken the effort to get them treated. My wife is a professor at the OHSU dental school. The students are taught to screen for medical problems, but if any questions arise, they are directed back to their primary care physician. Not with Dr. Lindquist, she gets them in to be seen by the appropriate subspecialist as quickly as possible. Theresa, your patients are grateful. It is nice when the dental and medical communities work together as a team. I believe any patient looking for a compassionate and thorough provider would do well to consider Theresa Lindquist and her team. Douglas Skarada MD Salem + Portland Oregon

This place doesn't even deserve my personal time of writing this review. However, I want to help…read moreothers of not getting into the same trouble I ran into with this so called "dentist" I inherited dr. Lindquist due to my original dentist relocation. I had my regular teeth cleaning routine appointment. At the end of my appointment, she walked in and introduced herself and then briefly looked at my teeth and informed me that I needed a crown and a filling. I didn't had any concerns with the teeth she pointed out. However, I agreed to follow her direction. We set a day and a time. It was a day before my trip to Chicago for two weeks. During my appointment, I was terrified. I never had such an unprofessional and unclean experience. At the very beginning, she was very rough and she was constantly walking out of the room between me and her other patients. I felt brushed off. There were so many mistreatments that I don't want to write about all of them here. In the middle of the appointment while she was out of the room I voiced my concerns to her Technician. The long story short, after many attempts, (she was resizing my crown) the outcome was - an awful crown, not just Aesthetically, it's also big size and cement in between, and I Still can not floss in between. Its also has an open margin to my roots. At the end She couldn't floss herself in between the crown she just placed yet she let me walk out without proper cleaning and big crown. When she was attempting to floss in between, she bruzed my gums and there were a lot of blood, she would wipe the blood out of the floss and then reused the same floss again and again. I was shucked! I couldn't believe it! Its like she was saving her own floss on me. She kept wiping blood and kept flossing again. Then she walked out and I asked her technician to use a new floss for me. And if that wasn't enough, she spilled the water on me and onto the instruments tray, she then grabbed a piece of cloth from the top of the tray, she wiped my mouth, and THE TRAY ON SIDES and placed that same cloth back on the tools that she was using inside of my mouth. She then used tools and wiped them with the same cloth that she just used for my mouth and the tray. I was so terrified that I had to leave to Chicago next day and I was afraid that I will have an infection due to her unsanitizing practices. Sure enough the whole week I had a pain, while out of the state. But to make the matter worse, she inflicted so much pain and pressure in the very beginning of my appointment by attempting to place the tube that was oversized, so than she decided to change on smaller size but by that time I was in so much pain. Due to so much pressure she caused my other crown fell off on second day after seeing her, while in Chicago. I filed a complaint against her with an OREGON BOARD OF DENTISTRY she was found GUILTY in 10 counts of failing testing biological monitoring system on the heat of sterilization. Again, I wouldn't write this review, if she had a heart to fix her problem and now it is my problem. She refused To pay for a new crown and a missing tooth, both of her fault. But that's not it, her administrator Tracy is the rudest person. I asked her to email me my exrays and they won't release them to me. I callled again week after, she said it's not her job and she doesn't know when it can be done. I told her I have been waiting for a week now, but she didn't care. My phone calls got unanswered, literally ignored. All what I was asking for my personal exrays. Please, do yourself a favor, ran from this place if you care about your teeth. Interestingly enough that Reviews that gave her 5 stars (on her website) were written during the investigation. P.S. my review was the first review written here on her name, but as soon as my review was posted immediately someone else (Jennifer) wrote a review with a five starts why not before? Wondering... New update: the review from Jennifer magically disappeared after me mentioning it. What a game!

So i had been moved around with work a bit before I found this place, so I never really had solid…read moredentist I went to regularly. When I do finally leave Salem, I will miss the people here at Smilecare. I have never had a wait when I come here, I walk right in, am greeted warmly, by everyone who really seem genuinely happy to see you. Very friendly staff, excellent service, huge windows overlooking the lake and the west hills of Salem, is extremely relaxing. Sunglasses to keep the bright light out of your eyes are a nice touch too. Dr. Ohara is great and extremely friendly. I love her and she is never too busy to come say hi. I am extremely pleased with Smilecare. Hands down the best dental experience I had ever had! I look forward to my visits here!

I went in as a new patient. I felt they took conservative approaches in my exam to minimize…read moreunnecessary expenses, like getting my panoramic x-ray from my out of state dentist. My cleaning was very thorough, the pick scaling was excellent after the ultrasonic water jet cleaning. The front office personnel we're friendly and worked together well. The dentist was friendly, informative and I didn't feel rushed in the process. An all around good experience, I made my 6 month checkup appointment as I was leaving. No negative issues.

Great professional service, with a gentle touch. I have the worst times at the Dentist; not here…read more They know what they're doing. Thank you, -Jon

Very kind and professional. Offered full service dental, and if they can't do it, they refer you…read moreout.