Extremely disappointed with my experience at Riverdale Veterinary Group. I recently adopted an adorable little kitten, within the first few weeks of having him I noticed some swelling in the glands on his neck, since I had brought him to RVG for his vaccinations and boosters they were the first place I thought to bring him. Upon seeing the doctor he expressed that he was very concerned that whatever my little guy was suffering from could be life-threatening and recommended a variety of testing including a biopsy. I don't know about you, but when someone tells me my pets life is potentially on the line I go with the doctor's recommendations. With a quote of over $600 (just for testing), I was a bit taken aback. I politely explained to the doctor that I work in not-for-profit and have limited expendable cash, while of course, I would pay whatever necessary, I asked if ALL of these tests were necessary right away or if there was any way to set up a payment plan of $200 a month to which I was told they all needed to be done and payment plans were not an option. After providing payment in full I was told that I should call them for the results. I don't know about you but isn't is standard for a doctor to notify you when the results are in and what they read? After calling multiple times I finally received callbacks late into the evening. Well come to find out, all the results came back negative and with one round of a $50 antibiotic my little man was perfectly fine. After all of that, not once did they call to check in on him, see how he was doing. It is truly a shame as I was hoping to find a vet I could trust in the area, looks like I will be commuting to Westchester with my animals now to ensure they get the best care and I don't get ripped off by an office that couldn't even call me with results or check in to see how my pet was doing after perscibing him medication. read more

Always so wonderful on the phone. A bit pricey for me, but always good to my pups. It's easy to get an appointment, you usually get something within the day. read more

The receptionist was rude from the time we walked in the door. Tried to ignore. Doctors were ok but I then went back to reception. Had a 2-3 minute conversation and before I even got the appointment had paid $80 deposit. In the 3 minutes I was chatting about follow-up at reception they at no time asked me for additional payment and never brought it up. When conversation was over I stood there for another minute waiting for my boyfriend to gather the cat. We stood another few seconds to let other people by and then stood outside for an additional period to wait for a cab. I get a call saying I never I paid long after I got home. I told them when they called reception never asked for payment. Not sure how long they expected me to wait but reception said bye to me and I said bye back. Why say bye if I need to stay. They never answered my questions and effectively told me to leave by saying goodbye. 1000% their fault and then had the audacity to call and accuse me of not paying. Don't say bye if you are not done. Never been there before and at no time did you address to me whatever procedures you needed and absolutely dismissed me so yes I left! Wow! read more

The best in the neighborhood! If you need a doctor to truly trust will take care of your fur babies, Dr Fried is it! He takes his time to carefully and compassionately go over every concern in depth. His knowledge and love of animals is clear. A little pricey, but worth it to feel like your kitty is in good hands. Office is immaculate and staff are very pleasant. read more

My grandmother, mother and I brought our cat Fiona here the Friday before thanksgiving. Fiona was a bubbly, friendly cat who had grown lethargic and loopy - she wasn't eating or drinking and had trouble balancing. When we originally brought her, they dismissed our concerns and told us her behavior was normal. They took blood work (which we had to call for the results) and sent us home - after charging $180. A week later, we called them worried because Fiona had not gotten better. They offered no solution and told us that she was fine and to give it time. We decided to give her cat formula to see if it perked her up. The day before yesterday Fiona's breathing was labored and she was not moving at all. We called the vet in a panic and AGAIN, they offered no solution. We called again yesterday and they "penciled us in" for an appointment at 4pm. Fiona died on the way to the vet. We are truly devasted not only by her death, but by the negligence of the facility. Even after her death, they were flippant and couldn't offer us any semblance of an explanation as to what killed her. We informed them that we were living in a home with 3 other cats, and were very worried that whatever killed Fiona might have been contagious. Again, nothing. They told us that all they could do was dispose of the body. We agreed, and as we were leaving they informed us that we had to settle our bill of $175. We were not told beforehand that the cremation of Fiona had ANY cost, let alone $175. By that point, we were fed up and extremely frustrated. I'm sure this is a nice facility for a pet that needs shots or to be fixed - BUT DO NOT TAKE YOUR PETS HERE IF THEY ARE SICK. I am disgusted by their treatment of Fiona. I would give them 0 stars if I could. read more

Adding another level of annoyance is that this group makes it almost impossible to order medications from a "third party" source. This is purely a money maker for them and prevents the client, obviously, from saving money on pet meds that are invariably cheaper from online sources. They present every obstacle--will not call the prescriptions in, will not send them through the mail, etc. This despite costs on every visit that amount to as much as my new dishwasher, When is enough profit enough? read more

I had really unpleasant experiences with Dr. Tucker at this place. My cat was overdue(?) with his Rabi shot. He got his last in 2019 I believe from the shelter he is coming from. Dr T proceeded to tell me that they will not service my cat next time without vaccine. My cat is 100% indoor and has NO contact with other animals. I am aware that it's NYS law but her attitude was more of threat than concern. She was quite short with me and I didn't appreciate it. I was going to have him vaccinated and be over with but her condescending attitude made me change my mind!!! read more

This is his regular vet always come here they are the best of the best!!! They are not extremely expensive like the other vets and they truly take good care of the animals!!! Forever his doctor!!! Thank you read more

Riverdale Veterinary Group - Well for now his miserable but the care at this vet is amazing!!! - Veterinarians Near Me - Bronx, New York

The worst part about your pet suffering is arriving to a place and receiving attitude from the moment you walk in the door. Asking questions about the treatment is wrong? Taking things off the treatment (because they have been done before and nothing changes) is wrong? My mistake was not reading these reviews before going. Professionalism is important and I would never attend again a place that makes me feel like I can't even ask why certain things are being done or asking what they mean. And then being told that perhaps I don't understand. Am I not allow to ask questions? Thank you to the one doctor/nurse (who I guess they had to send to "clarify" my concerns) who was understanding and tried to help in this stressful situation. You would thing a place that deals with animals is compassionate but I was wrong. read more

Reception is disorganized at best. If you have bloodwork done on your pet, be prepared to do the legwork tracking it down. And you will be charged an arm and a leg for blood panels that no other vet would recommend until the rapid and less expensive blood chemistry is ruled out first. Unless you get Dr. Fried, who is first-rate, you will get a sub-par vet not equipped to handle basic medical needs let alone answer questions that would be classic textbook for a more experienced vet. A good vet practice is hard to find and -- barring Dr. Fried -- this is not it. read more

I entrust my cat Naomi's care to these wonderful Doctors, techs, and support staff. Everyone here is super nice and helpful. Naomi has seen a few vets but Fried and Tucker are her primary and I have had good experiences with both. My cat is older and she started having issues about a year and a half ago. They take a multi-step approach and although that feels sometimes like "why aren't they nailing a diagnosis", that is the art and science of medicine - even with humans. They always lay out all of the options and steps. They call back after hours with lab results and have good follow-ups. Would recommend to anyone with animals in this area. I live in Inwood and go here. read more

I cannot say enough good things about this office, from the front office reception to the veterinary assistants to Dr. Fried. All were compassionate, kind and professional towards my unique, yet tragic circumstance. (I was caring for a foster cat from Queen's Second Chance Rescue http://www.nycsecondchancerescue.org/, who was suffering from the end stages of feline leukemia, a fatal diagnosis.) Their seamless modus operandi weaved through the obstacles, making a tough situation, more bearable. Thank you! read more

I have been visiting this office for close to two years. Overall, I feel like they are attentive to my dog's needs. I would have rated them higher but the vet bill is a bit too much. It's $75 just to see the vet, the medical costs are high and the waiting time is irritating. I book an appointment and still have to wait at least a half hour just to be seen. I deal with it since they are located near my house, otherwise I would have gone elsewhere. Also, on my recent trip I noticed that the examination room was really dusty. You would think that in light of the costs they would at least maintain cleaner examination rooms. read more

Riverdale Vet Group is one of the last remaining vets in the area and they have organization problems. The veterinarians are not given primary assignment to an animal, and I believe this leads to internal miscommunication. I had a vet tell me that they didn't know my animal well enough to help me make a decision, yet I had transferred 4 years worth of charts from another state and had visited Riverdale Vet Group 6 times over the past 12 months. Part of the problem may be attributed a mix of record systems; they have a paper-based health record and a computer-based claims /basic vaccine update system. The day after I had an office visit where my animal got no shots, I received a notice from them saying the animal was due for two shots. Clearly another example of poor data management. Follow-up after tests and screenings is dismal. They do not initiate the phone call and lack responsiveness when called by the pet owner. They may be good veterinarians one-on-one but given their administrative shortcomings, I would be proactive and designate yourself a vet. I suggest Dr. Toll or Dr. Fried. read more

We recently moved from the UWS to Riverdale and I was happy to find this vet so close to our new apartment, perhaps a mere 200 ft away. While the interior may be a bit date, the staff is very nice and loving towards all of the animals that come for a visit Our dog, Trucker, has had 1 appt. and 2 boarding stays and has been well cared for each time. As I'm writing this I am in Phoenix, and 2x I called regarding Trucker and was given thorough information about his well being and they even offered to give him a bath prior to our arrival home tomorrow. I am grateful they are so kind and so close to home. read more

My experience with this vet group was horrible today. We scheduled an appointment this morning because our dog was limping. They said that Dr. Fried could see us at 12:15 PM. We arrived and the secretary told us that he was backed up and could not see us for another 45 minutes. We were annoyed because she didn't call us to let us know, but we decided to wait it out. After waiting for a while, I double checked with her again. She looked up and said, "Actually, you can't see Dr. Fried until 4 PM today since he doesn't see anyone from 1-4 PM." We left and will never go back. read more

Great if you're looking for a BUSINESS who's main concern is billing rather than care.

This review isn't about their medical expertise- that might be fine, but their customer service is awful and they are very expensive compared to other vets in the area. Not friendly, made us wait 45 plus minutes (more than once). Overall negative feeling from the beginning and I'm going back to my old vet even though he is further away. read more

Visiting the vet can be a stressful time. Your beloved pet is in a great deal of pain and many times you have no idea how much the vet visit will cost. I read the reviews for this place and assumed I wouldn't be taken advantaged of. I was clearly wrong. My dog was feeling discomfort in his ears and I assumed it was an ear infection. I took him to the vet to confirm my suspicion. After an ear swab test, my suspicion was correct, my dog had yeast in his ear. The vet prescribed ear wash & ear ointment. Both products weren't cheap, they were 3x the price they are online. But that isn't the issue, I expected a mark-up. However, I didn't expect the following. The vet asks me if I know how to use ear wash, I respond not really. He tells me one of the assistants were going to come in to show me. The vet leaves, the assistant comes in and performs a demonstration on my dog. Fast forward to payment, I get slapped with a $298 bill that includes a ear cleaning charge for $38!!! I never asked for an ear cleaning and the vet definitely did not tell me I was being charged for the demonstration. I complained because damn $38 for an ear cleaning is expensive either way. Nonetheless, I paid. Moral of the story, these people are extremely sneaky and try to take advantage of vulnerable people who just want their pets to be okay. Make sure to always review your receipt before you leave! Can't stress that enough. read more

I'm only giving this a one star because of the service at the front desk. I had an appointment today for 12:15 PM. I arrived about 15 minutes late due to the horrendous parking in the area. I sat patiently for over an hour waiting to see a doctor as four or five people came and went before me. I was assured I would be next on two occasions. I was very patient and polite, waiting my turn. However after the fifth person went in I got up and asked the front desk people what is going on here. I am not accustomed to being treated this way to wait for an hour. I would never go back to this place again and based on some of the other reviews about the vets I'd be very cautious. What even made me more upset was the front desk girl try to tell me my appointment was for 11:30 AM. What I needed from them was for my dog to see the vet. Luckily they're are many veterinarians in the neighborhood. read more

I took my dog Cody to the vet on Friday for dry skin, it turned out to be a skin infection. Dr. Dr.Luckow made him all better in just two days. read more

Riverdale Veterinary Group - Cody Rosenbaum - Veterinarians Near Me - Bronx, New York

I recently went on a trip and boarded my dog at Riverdale Vet. I was so pleased on how he was taken care of. I got update emails on how he was doing and the Dr himself took my dog for a walk. Next time I go away I'll definitely board my dog there if I can't take him with me. read more

The doctor and the assistant were VERY knowledgable. I brought my cat to them for a 2nd opinion and they were helpful. Unfortunately, my poor boy had to be put to sleep but I'm glad I made the visit. Office space was clean and everyone was sweet but professional. read more

I took my puppy to this vet shortly after getting him to have him checked on and so he could have a vet. They administered the Distemper and Lepto Vaccine on my puppy which it turns out he had a reaction to. I took him two times after to be checked on and the first time I was told not to worry to bring him back if the crying persisted after 3 days. I brought him in 3 days later, lethargic, crying, and barely able to walk and they charged me almost $600 to perform X-rays and blood tests to send me back home with an ill puppy and no idea what to do! I couldn't leave my puppy like this and took him to two other vets which actually ended up looking into his problem and getting him admitted which was a vaccine effect and getting another costly bill for 2200. I called back and asked for my money back and they wouldn't even acknowledge that this was due to the vaccine. I wouldn't trust this facility with a pet ever again. read more

Riverdale Veterinary Group - My poor puppy finally admitted to a great specialty hospital, after being poorly treated by Riverdale Veterinary Group. - Veterinarians Near Me - Bronx, New York

Excellent Veterinary, My boy (Einstein) came here last week for a complicated surgery and removal of bladder stones and a neuter. He's recovering beautifully, and I can't express how happy we are with your care and love! Thank you!! read more

Extremely disappointing, If you love your animal friend please do not bring him in to this clinic. I took my dog max to this clinic on a Sunday because he was continually vomiting, the VET just said he had an upset stomach that he would be fine and prescribed him some vomiting pills. Yes the pills did relieve some of my dog's vomiting but did not treat the underlying issue. My dog stopped vomiting for a few days then it began again even while giving him the medication that was prescribed. So I went back for a follow up he suggested xrays which he should've suggested the first visit, we get the results and it comes out my dog has something in his stomach which he suggested might be a tumor. He wanted to send the Xrays to another specialist and do more testing while stating that my dog didn't have much time to live. If my dog doesn't have much time to live then we would he suggest more testing! If my dog is dying i'am doing whatever it takes to make sure he is saved! So I left and went straight to the Animal hospital on 61 east side although they were expensive it was worth it they found the underlying issue which was that my Max had ate a big piece of a chew toy that needed to be removed asap so he had surgery the following day at the Village veterinarian which they were the best! they are located on 318 E 11th st. My max is now well and recovering thanks to them but no thanks Riverdale vet group as if it were for them my Max would have died!!!! read more

Leaving this practice after too many disappointing visits over 2 years. From unprofessional and poor communication from administrative staff to having a splint incorrectly sized and causing damage and extreme pain to my dogs leg. A vet visit shouldn't result in an emergency vet visit somewhere else. I just don't have faith in this practice. Today was the last straw after reception asked me not to sit when i said I was pregnant and needed to while I waited for my dog's boosters. Did i mention it's a bomb cyclone outside? Do better. Understand your policies don't just blindly bark at clients. There's too many high quality facilities just a drive away which is where I'll be going. This could and should be a nice neighborhood organization but instead it's apathetic and low quality. Make the extra effort and go to a more modern and professional practice with better staff, technology, and standards. This is a generation of vet care which fortunately is dying off. Don't make the mistake I did. read more

Money money money!! Thats all they want!! Wanted to do a bunch of tests to my pet and those tests werent even to address the situation that I went in for. When I got the estimate($1000) from the medical assistant, I asked her to explain each itemized item that they listed and she got defensive about it. I would stay away from this place. I would also stay away from INWOOD ANIMAL CLINIC. I just found out that they are owned by the same people. Last year, I took my pet cause she had diarrhea and vomiting. They wanted to cut her open because she swallowed a thread. I thought that the surgery sounded too extreme and when I told them my thoughts they tried to intimidate me by saying that if they didn't do the surgery, my pet would die within hours. I ended up going to another vet and they told me that surgery wasn't necessary. My cat could passed it on her own. read more

I brought my kitten here , we had just got her and thought she was having difficulties adjusting but eventually we decided to take her to a vet. This all happened in one week. This vet was recommended so we were hoping we would get help. We told them she wasn't eating. She looked skinny , he noticed that but didn't offer any advice. He took her in and took a blood cell test I believe. He told us she needed to be dewormed since she hadn't been dewormed , he also gave us a feces tube. We left , we paid almost $500 for nothing. My boyfriend had told me they just wanted to take our money, but we agreed because we just wanted to know what was wrong with her. We thought he would know better , that he would've told us that he thought she might have something but he didn't just regular deworming. We eventually had to take her to an emergency place in Yonkers. They told us she had tested positive to parvo. Only one day had passed since we had taken her to the vet. Her health deteriorated rapidly. She couldn't even walk at this point. They said she looked really bad. They gave us an option to put her down or very costly treatment. We put her down because we didn't think want her to go through more than she had been through already. A few days later riverdales veterinary group called , the vet basically said she was sick and that he was sorry. That's it , $500 for him to just tell us she was sick. He didn't offer any help no advice. It was a waste of time and money. We had her for just one week, I still think about it everyday and it's almost been a year. She deserved better read more

I have been bringing my beloved animal companions to the Riverdale Veterinary Group for about 15 years. I have found them unfailingly helpful, compassionate, knowledgeable, and available. During this terrible pandemic, they have been heroes. Social distancing is observed but all the animals are well cared for. You can't do better. read more

You don't even deserve 1 Star you deserve negative 100 stars) I don't recommend this place at all. I brought my cat in recently & Dr. Fried took all these tests that total almost $1,000 & even before he took tests, terrified me saying its cancer. I decided to get a 2nd opinion from highly recommend Vet. Thank God, because my cat is on steroids, making a full recovery & tumor is shrinking. Dr. Fried never once mentioned steroids! Only more tests & surgery which would total over $2500. My cat was so sick, in pain, not eating that I almost put her to sleep. I can't believe that he never recommend Steroids. Wait, I can believe it. Steroids is only $40. Shame on you! If your looking for a great Vet, go to Petchester in Eastchester. Don't waste a minute at Riverdale Vet, they don't care about animals or people. They don't even care about an animal in PAIN! They just want to rack up ridiculous bills & offer no options! SHAME SHAME SHAME ON YOU! You don't deserve to be in business. read more

I actually come from NJ to bring my cats to see Dr. Fried. I used to live in the Bronx and then changed to a vet in NJ, which was a nightmare. Dr. Fried is compassionate and knows his stuff. They have a great group of techs working their. When my sweet boy Toby was dying they showed me the support and compassion that I am sure other locations would not. read more

Dr Chang sent my dog, who could barely walk, home with a burst tumor that was bleeding around his heart. She said to bring him back the next day for an ultrasound. We took him to Blue Pearl Emergency later that day where we had to euthanize him that night. Terrible care at RVG. Wondering where Dr Chang went to school. Seemed completely inexperienced and incompetent. read more

My dog was in a lot of pain and made appointment for next day at 4:15. Arrived on time and went into the waiting room at 4:30 and was seen 4:45. The doctor was very informative and explained everything thoroughly. Going to get her vaccines next week but so far I love this atmosphere and prices were pretty much the best around and I checked a lot of places. Would recommend!! read more

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From the moment I called for an appointment to the moment we left with our recently adopted cat, everything was perfect. Dr. Tucker and Ashely were friendly and professional. They answered my questions with patience and gave information. The office is clean and without any odors. Will be back for my two year old's cat's care. read more

I took my baby Coco there. They were very nice and professional. I am recommending them to my daughter so she can bring her boys

I've been seeing Dr. Fried for all my beloved kitties ever since 2000 when I first moved to Riverdale. I absolutely trust all of my cats' well being and lives in his hands any day. I trust his competence and judgment completely and he always explains things extremely well and always returns calls and takes plenty of times to go over results and recommendations. I always request to ONLY see Dr. Fried each and every time I go there! :) read more

My cat was attacked by a dog and had a huge hole and tear in her inner thigh. She was pale and lethargic. I rushed her to 1 vet ( mine told me to go to a 24 hr) and the dr was not in . I took her to Riverdale Vet Group ans they took her immediately. She is currently still there. She had to be admitted. I am on a limited income and I explained this to the Dr and told him all I had was $700. I know from experience the bill would have been much more. The Vet said it was going to be much more but we will work with it. I will make it fit . He also said Let's just get this cat better. I am so Grateful. I mean TRULY grateful! I had been to a mobile vet years ago where they turned a woman away with a kitten that was dying all for $200! I wished I was able to give the money. I understand that these Vets have high student loan bills and if they have their own practice are probably In Huge debt. The equiptment and everything they have did not come free. So of course they have to charge. From the bottom of my heart THANK YOU Riverdale Vet Group! read more

I don't know why it is that I always get incarcerated at Xmas time. I can't even remember what I did this year to get locked up again. Probably something to do with the 'nip. Anyways, it seems like every year around this time I end up taking a forced 'vacation' to someplace horrible. In recent years I had been in a holding facility in Williamsburg, but last time my caretaker bailed me out I was covered in urine and the warden said I had been 'bad' and kicked over the water and toilet and peed all over my blanket in protest. I think she was afraid to leave me there again since the jailers seemed unable to handle me. This year I went to this facility called Riverdale Veterinary Group (which came highly recommended by my new doctor at Inwood Vet). I think it is just a fancy name for a convalescent home or a high end psych ward since it seemed more genteel than the regular lock-up. As I was being dragged inside howling, I couldn't help notice a bunch of birds in a cage behind the counter for my lunch, which calmed me considerably. (I really prefer my own canned food though so I didn't partake). The place didn't smell too bad, and seemed clean and tidy. The other inmates were interesting. Some kids were play fighting in the lobby and they looked pretty cute. A persistent old bachelor kept trying to climb into my conveyance and lick my ear during checkin. Most of my stay I don't recall now, probably I was sleeping, then eating, doing personal business, then sleeping again. A slight modification of my usual schedule. The staff were very nice and kind so I felt no need to pull an Attica. I emerged sleek black coat brushed and shiny and smelling like my own sweet self. Overall, I would rate the accommodations as above average for this sort of place... read more

Dr.Rosado was absolutely amazing. Highly recommend him. Very caring and my puppy was comfortable and wasn't frightened at all